Due to our shifting soil here in Mesquite, I had an issue with the gas line coming into my house…read moreshowing stress. Years ago the line had broken and I didn't want that to happen again. I searched and searched for a reasonable place to call for repair. I'm fortunate to have found Herrera Plumbing. Ernest responded promptly and was able to get to me within a couple of hours of our call. He let me know he was coming 30 minutes before and showed up right on time. He was able to repair the bend/stress on the pipe before it broke again and had to add 2" to the pipe. His pricing is also very reasonable. I'm saving his info for the future. I truly appreciate his professionalism and skill.

Has been amazing for all the plumbing needs we have, we will always use Herrera, thank you for…read morefixing my drains and water lines. Very trustworthy service

I want to change my 1 star to 5 star. Pablo did respond to my first phone call but he texted to a…read morelandline, so I did not recieve it. He just came out and did a lot of work for me and it was very professional and well priced. I will definetely use him again and would highly recommend him to anyone.

After a previous plumber made four separate trips over four days with all kinds of…read moreequipment--failing completely and leaving us stressed--we let them go and called Pablo. It was the best decision we could have made. Pablo located the exact area of our slab leak within a single hour.He and his crew repaired the leak efficiently and cleaned up the entire work area perfectly in less than a day. Pablo walked us through the whole process, documented everything, and sent us videos of the leak so we knew exactly what was happening. Professional, honest, and highly skilled.

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

Great Team!! Extremely professional and responsive…read more Definitely will recommend using them.

This is simply a salesman in a van. After verifying that it was in fact a water heater, the…read more"repairman" attempted to sell me on a subscription maintenance package for $16 a month. After rejecting that he tells me for nearly $400 he would diagnose/troubleshoot the water heater but not perform any labor. Labor and parts would cost extra. THE LABOR!!!! Isn't that what the $400 is for? But the kicker was, without touching my heater, he offered to replace it for $6800! Their costs on a new unit is $1300. So that's $5500 in labor for replacing it with a unit that fits in the exact same footprint!!! Buyer Beware!!!!

I don't appreciate how these guys do business. Fast talking Aaron tried to sell me way more than…read morewas necessary. I only gave them two stars because they did what they said they would. I won't be using these guys moving forward because I don't have a lot of disposable income. Does anyone nowadays?

Both Anthony and Hector demonstrated exceptional professionalism. They arrived promptly, completed…read morethe installation of my gas water heater efficiently, and ensured the area was thoroughly cleaned afterward -- even removing the old unit. Their attention to detail and courtesy were greatly appreciated. I would confidently recommend them and this company to friends and neighbors.

I do want to say that I appreciate the effort involved in replacing our main sewer line and…read morerecognize that was a significant repair. That said, I do want to express my dissatisfaction with aspects of the project execution. My understanding per the contract and my discussion with Baker Bros, was that the project would take 2 days and included restoration of the yard, with existing grass being replaced where possible and sod being installed in areas where the original grass could not be salvaged. Instead the project extended from last Thursday through Friday of the next week, which was substantially longer than anticipated. Although the plumbing was complete, the backfill, and yard restoration was not. Ultimately, I'm disappointed with the condition in which the yard was left. While I understand excavation work will inevitably impact the appearance of the lawn, I expected the restoration work to be performed with greater care and attention to detail. Some of the sod had been laid over each other or over existing grass rather than being properly cut and fitted into areas where replacement was actually needed. My expectation was never that the yard would look exactly as it did before the repair. However, I did expect the restoration efforts to reflect the same level of professionalism as the sewer line replacement itself. For example, on the first day of yard restoration after I had chatted with a Baker Bros Service Plumber about the yard, who I am assuming to be the general foreman of the 3rd party restoration crew, showed up to my home and I walked out to a group of around 8 men, and he stated, "my boss said you have a problem". But I would've expected Baker Bros to come out to check on the status of 3rd party contracted work. I've used baker bros since we bought our home over 3 years ago and have always had positive experiences; however, this piece was not a great one.

I selected Baker Brothers based on their Google ratings. I spent over $2500 on a new compressor in…read moreJuly despite having to wait for 3 days (Dallas Summer Temps) for the part. I agreed to the "member" discount to save some money, but less than 1 month later, I am sitting in the same house for another 3 days with temperatures exceeding 100 degrees, for the exact same problem (compressor). I CANNOT get a commitment for time/delivery of when my A/C will be back on. At 9am this morning they said I was second in the queue. It is 1:30pm and I still cannot get an ETA. I have requested to be removed from their member program at no charge. They are incompetent at using AI and the live agent is hardly better. Buyer beware. I will be going back to A#1 Air. Baker Brothers is not worth the brand they have stood on and are truly the worst service provider I have ever used in my 40 years.

Johannes showed up right on time with his assistant. He was very pleasant, very professional, and…read morevery knowledgeable about the systems he was looking at. He provided excellent support, and when it came time for the estimates, he gave me four very good options that ran the gamut from "Everything Possible" to "Very Specific Fixes." I am quite comfortable with the information he gave me, and I believe I can make a very good decision based on his solid input. Excellent job, very impressive.

Ryan G. solved the water heater issue within 20 minutes. Have used OBryan for several years, very…read moregood company and employees

Technician seems knowledgeable and had advanced tools. I had a problem with a 7-year-old toilet…read moreflushing slowly. Sometimes i have to flush 3 times in the morning. He checked for any clogs using the camera from the clean-out located outside the house and found no issues. I was able to see the drain on camera as well. He thought it was blocked with pee crystals and recommended replacing the toilet. Total price 295. It seemed higher than other plumbing companies in the area. Will try to pour 30 % cleaning vinegar in the toilet and see if that helps.

Fantastic, very reasonable price and very professional. Ryan explained all aspects of work…read morecompleted and also ensured clean up was completed and showed us the finished product. Thank you and will keep this company in mind if we need a reliable plumber in the future.

Appreciate Jason for coming out and fixing my master bathroom shower issue. He was prompt, honest…read moreand professional. Everything you would want during a time where things could have been chaotic. I hope to have no more plumbing issues in the future, but if there was I would not hesitate calling Jason again.

Jason Edwards, H.C. Edwards' son provided excellent plumbing service at my 90+ years old home. He…read morelet me know when he was arriving, he was polite, he and his assistant Josh did a good job, and there was no clean-up for me to do after the job. He solved my problem which was more involved than it had originally appeared, but he took care of that with efficiency. I should note that another plumbing service had been unable to solve the problem. The pricing was fair. In summary: Good work, fair price, no mess. H.C. Edwards & Son has my strongest recommendation. Thank you, Jason Edwards.chaskemp

Amazing work, came over to fix a frozen pvc pipe, and he gave a great quote on getting more work…read moredone that I had been putting off. I had some bad external plumbing on a studio in my back yard, he moved everything inside the wall, removed all the pvc for pex, and has worked perfectly. After this amazing job I recommended him to do some work at my dads house, he has had trouble with his hot water pipes leaking through the house for multiple years at this point, he spent a lot of money and never got anyone to fix it up. Donnie came right over, gave him an amazing quote, and rerouted all of the hot water away from the old pipes. I will definetly be coming back to Donnie for the foreseable future with any plumbing issues.

From the owner: We'll keep you flowing we offer two year warranty on all labor read more