Joshua Bollinger was our Customer Service Rep., he was "Awesome". Before we started Joshua asked us questions about why we were there and what our goal was. We explained it was a ins. claim and that our kitchen granite needed to be replaced with Group A or B, 1 or 2. He was extremely knowledgeable about the granite and only showed us the slabs that would our criteria. The job I was dreading to do was actually fun due to Joshua. By the time we left we put 3 Slabs of granite on hold with all in the same Lot # and they were in cut order 18-19-20. It was a great day. Joshua is a star!!! Carolyn Pecinovsky read more

This place is great. From the front desk to the counter guys to the sales staff to the warehouse staff, everyone is very helpful and friendly. They are all knowledgeable and seem to know their inventory. I would highly recommend read more

This is my second time at az tile working with joanne. i must say there is no better person than this woman to help you with anything you need. i had to change my tile that i picked a few weeks ago real fast because the builder was charging so much for it. joanne had a few new pieces ready for me to choose from when i came into the store today. i just love her personality and willingness to help. HER PATIENCE IS EXCEPTIONAL THANK YOU SO MUCH JOANNE. read more

What. An. Experience. Today was slab picking day for my new build. After months of anticipation and many trips to this location, the day has come. A stressful day for sure after realizing that every slab is different and discovering that the granite I had my eye on looked totally different this time around. I damn near had a breakdown. However, Alex was the man and turned this whole thing around. Completely. I left feeling fully confident in my decisions and totally excited to see the kitchen come to life. Thanks Alex, for going the extra mile today. You are appreciated! read more

Although I didn't Purchase my marble from here, I loved it! This is like a candy store for adults. Unlike most stone and tile stores, they give you a map/checklist/hard hat and send you off on your own into the warehouse. It was awesome getting to walk around and look at the various options vs. Going in to look at one item. I think I spent an hour just walking around, drooling at all of the beautiful slabs. The staff was very friendly and I would Definitely recommend this business. read more

I am writing to rave about my experience at Arizona Tile (Tempe) today. I came in needing to select many things - countertops and backsplashes for both a kitchen and bath, shower flooring and shower tile. I was lucky to have Lilliana Stokes as my Showroom Consultant. She was patient, methodical, and thought about the details. She walked me through the whole process and I left with a feeling of relief that I was done, and also happiness with the choices. Thank you! read more

Awesome experience today, Clay our rep was great, he took the time to make sure our slabs were perfect and that we were happy. There were 4 we had too choose so we wanted to make sure that we liked them, all, Great job AZ Tile, even met a great Packers fan working there and she was from our home town so that was cool too. read more

Arizona Tile - Building Supplies Near Me - Tempe, Arizona

We worked with Ariane at this location over a year ago to select tile for our new home. She was awesome at getting us to selections that met our style and needs. Then, a year later when we had supply issues for our selected tile, she jumped right back in and helped resolve those for our contractor. Thank you Ariane. With your great service and the spectacular showroom, this is a great place to select your tile. read more

My husband and I came in last week and had the pleasure of working with Lori A. We have had a heck of a ride with our new build but picking out our slabs of granite at Arizona Tile with Lori by our side was the best experience! She was so helpful and knowledgeable. We could tell she really cared about us and making sure we found the perfect slabs. Can't say thank you to her enough! read more

We had a great experience here! They have a beautiful showroom and a great selection. The showroom floor is clean and large and easy to navigate. Everyone who helped us was friendly and easy to talk to. We will be back for future tile needs for sure! read more

The clearance center is awesome and so is Cecily, who works there! She always goes above and beyond to help each time we order for our vacation rentals! I highly recommend a visit, and the granite selection is wonderful! read more

Making decisions for our new home became so much easier because of the expert assistance of Stoan (yes, his real name!) McNeal. He was extremely helpful, knowledable, and pleasant as we asked questions and looked at quartz and quartzite slabs. Stoan went above and beyond, making our selections fun and satisfying! read more

Arizona Tile is superb! Ariana was a joy to work with and my floors came out amazing. She was always available when I needed help and everyone went out of their way to assist. My floors look spectacular! Thanks AZ tile!! read more

Arizona Tile - Building Supplies Near Me - Tempe, Arizona

I recently order a granite slab from showroom from Arizona Tiles in Tempe. We picked out the batch slab which number we want. They gave the wrong slab to my fabricator that didn't match the lot slab. There where there was crack and the finishing wasn't what I have chosen. I call Arizona tiles they said they will charge restocking fee. They made the mistake and they will charge me a restocking fee. Customer service is lousy they won't tell me proper pricing. I never want to deal with them. read more

So grateful for the awesome customer service by JR and his colleagues. Our bathroom marble and kitchen fantasy brown slabs, the rock for our fireplace that matches and tiling for the bathroom is just gorgeous. Could not be more thrilled. read more

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We just left Arizona Tile in Tempe. We were treated with fantastic service. We were there to pick out our granite for our new home. We had the amazing privilege of working with Ty Tolbert. He was kind and informative. I am usually very quick to make decisions and I was struggling a bit today. Ty was patient and came up with a solution which made us very happy. He is an extraordinary employee with "all the right" stuff to have people give you a great reference for the future. Thank you again! Kim and Scott read more

Can't say enough about the sales experience and how amazing Lori was in the process. She had us figured out before we even looked at a slab. She knew our needs, color combos and switched is up to a new name of slabs. Bravo Lori and highly recommend... read more

Lori helped me so much ....she truly went above and beyond in helping me in between her already busy day of appointments. I also met her coworker who I didn't quite catch his name that took time to explain the layout of the showroom and the process of the difference between granite, quartz and marble. Busy place but they take their time with you and want you to be happy with your selections. read more

Lorena Gomez was amazing at this location. Her smile can be felt behind the mask. She multi tasked with several customers always making everyone feel important and cared for. The slab mover warehouse guys were also friendly and working their buns off. Really appreciate the experience and Highly recommend Arizona Tile. read more

Arizona Tile - Building Supplies Near Me - Tempe, Arizona

We are very happy with the quality and look of our floor tile and kitchen backsplash. Gary made the experience 5 stars. He is extremely kind and knowledgeable of their products. He listened and did an amazing job of showing me options. I will did definitely recommend Arizona Tile and return. read more

Arizona Tile - Wood floor tile and backsplash from Arizona Tile - Building Supplies Near Me - Tempe, Arizona

Okay --- upping my rating here (from --- 1 to +++ 5) ... the So Cal General Manager cares -- owns the cultural "story"-- that is, he believes in the history of the company and can tell you when it was founded, the background, what makes them who they are AND he made things right. Took care to ensure my special order was truly taken care of with special treatment, worked hand in hand with my fabricator and installer, is local, from San Diego, and actually knows the people I am working with. He price-matched the European company I was working with and for my time and trouble is having the materials shipped priority to me from Italy to help get my project back on track! OKAY PEOPLE! THIS IS CUSTOMER SERVICE ... SHOUT OUT: to Michelle in Sales in Anaheim, Mario in Sales in Anaheim, Adria in Customer Service, and most of all to General Manager Mark for making it all happen the "right way!" The Story to Date: I am in the middle of an extensive remodel of my entire house and recently discovered that the manufacturer of my tile makes some lovely, fully finished accessory components that would be truly great to add to my project. Since I have already spent quite a bit with Arizona Tile, and bought this manufacturer's tile from them, it only seemed natural that they would be able to assist me with the special order. Well, originally my local site had little interest in this special order form Italy. In fact, I was able to contact a retailer in Italy and tentatively arrange a purchase and shipping from them for less money than through a company that does business direct through this manufacturer as a reseller. So, I then contacted the manufacturer direct, in Italy (out of curiosity) just to see if they could recommend anyone else in the US, the southwest or Southern California (I actually reside in Southern California) that I could do business with. They referred me to the corporate office of Arizona Tile in Tempe. I sent multiple emails, web requests, and phone calls -- while providing the exact model number, packaging information, shipping information, weight, and freight information the Italian shippers had quoted me. It took a while, a long while -- but we did it! I really wanted to do business with a San Diego based, US company (even though I am buying an imported product) I am glad we worked it out!! If only we had met Mark sooner :-) read more

This was my 2nd time buying from AZ Tile and both times, our experience has been nothing short of excellent. Lisa Wright helped me with initial selection and scheduling and Lori Anderson helped me with final selection. They both were amazing! The selection at AZ Tile is wonderful - as is the quality. We found exactly what we were looking for. My only complaint is that due to Covid, they are no longer open on Saturdays so my husband wasn't able to come see the final slab except with a photo due to his work schedule, but I wouldn't take any points away for that as they are doing what they need to do to control the spread of covid, including mandating masks, etc... HUGE thanks to Lisa and Lori!! :) read more

Excellent service when going in. Needed quartz options for bathroom and kitchen. Mark showed us to the warehouse and showed us various slabs based on what we described we wanted. Walked out with a better idea of what we want with samples to take back to our place. Thank you Mark and AZ tile! read more

Great spot with all kinds of tile and granite. You can use for any part of your house, especially your kitchen and bathroom. Staff is friendly and let you take samples home. read more

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I did a full kitchen remodel earlier in the year, and my contractor had me pick out my new quartz countertop at Arizona Tile. I picked out a beautiful whitish quartz with gray and taupe veining. Within 24 hours of install, I was messaging the contractor, "Are you sure this is quartz?" Yes, I was reassured I had quartz. The countertop was very porous. It was already showing spots from water and clear liquids that I could tell were soaking into it. It was also showing black marks on it that looked like scratches. To make a long and heartbreaking story shorter, after 8 months, these problems remain. I am stuck with a countertop that is sub-par and full of problems. As a consumer, I am screwed. I will never buy quartz again that does not have a name brand. I have purchased name- brand quartz for multiple other projects in my current home and previous homes and have had NO issues. Utter disappointment and devastation is all I can say. read more

This review is for the slab outlet next to the main showroom. We were getting frustrated trying to find the perfect piece of granite for an outdoor BBQ area. There are specific pieces you can only use due to sun exposure, so our search was limited. The piece we wanted was not in stock, but after speaking with Lorena, she tracked down a piece at another location and had it delivered to this slab yard. Lorena went out of her way to help us. She was extremely knowledgeable and customer oriented. Thank you Lorena for saving us hundreds of dollars and taking care of us! The customer service is great and the prices on their slabs are the best we found in the valley. We will be back. read more

We really appreciated the service we received from Kurt at the Tempe location. Our builder dropped the ball and Kurt was ready to help us. He has excellent work ethic. Highly recommended him. read more

I love what another reviewer said about Arizona Tile, that it's like a candy store for adults. So true. That's how it feels browsing their ultra hip designer tile selection. This is the only tile store I visited where I got the sense that I could have fun and be creative vs. looking for the "right" tile. I was paired up with a very knowledgeable associate who had a very good sense for design. Her suggestions ultimately led me to not buy here, but her advice was much appreciated. She said "if it aint broke, don't fix it" about the color scheme I already had going on at my place. This led me to find a tile that was a perfect match for the previous laminate flooring that was on the floor before, which AT didn't really carry. So, while I bought elsewhere, I so appreciated seeing all of the possibilities before me and the fun I had fantasizing about the upscale tiles that are only carried here, like the Stage Blue and Stage Gray. Everything you've heard about Arizona Tile is true. Just visit already. read more

Our realtor had recommended Arizona Tile to us having redone her countertops with marble from them and when it came to our turn to redo our countertops, we were not disappointed. One of the biggest selling points, in my opinion is going out into their warehouse, with a hard hat, and just wandering around in the rows and rows of slabs, marble, quartz, and granite. As you pick up your hats, you get a little clipboard listing the name of each slab and its location in the warehouse. The prices however are nowhere to be found, they aren't on the list and neither are they next to the slab. So you only find out when you come back into the office, with a list of your favorites and they'll manually look up each price for you. Which I mean, is great if you're working without a budget, but for the rest of us, it gets tricky. If you're trying to keep things cheap, I'd recommend bypassing the marble section altogether and head for the granite, and specifically, the ones outside. If you're going for the kitchen of your dreams, by all means, marble is for you. Their marble is absolutely gorgeous, but when we heard that it was going for four times the price of granite, I immediately crossed it off my list. One thing they will make clear is that they only sell the slabs and tile, but you'd have to find your own contractor to install it for you. This got a little weird when our contractor was quoted a price higher than what we were quoted at our visit to the warehouse. It all worked out in the end and it was nevertheless a really fun experience! read more

Was looking for some granite to put in the bathroom. Large selection but wished they had smaller pieces as buying a full slab for a 6 foot double sink vanity is a huge waste. They will provide samples for you to take home and compare to cabinets. We did not utilize their design services however I hear they are good. read more

I'm pretty sure I just experienced the worst possible customer service of my entire 51 years on earth. I went into Arizona tile (I had an appointment) and was greeted immediately at the front door. The ladies upfront were very accommodating. You could see they were busy but they went out of their way to greet each customer and let them know they would be with them. Things took a dramatic change for the worse when I went back to the slab area and was introduced to Alejandro " Alex". He didn't seem to want to get up out of the comforts of his chair and liked to point and tell me where to go. When I asked him questions about the slabs he just told me Quartzsite was more expensive and marble wasn't durable and proceeded to leave. I was left alone in the cold show room by myself. I was a little overwhelmed so I went back inside... I told Alex I needed help - he said I can take a picture but wasn't sure what else I expected him to do it for me. A couple that was in the same area proceeded to tell me they were frustrated too and they had been sent out to the show room without any instruction. I told Alex I would just wait in the chair until somebody that wanted to help me could help me and he said OK then I waited in my chair for almost 20 minutes and finally went back up front where the ladies were kind enough to help me pick out other things for my new house. I recently downsized my home due to the death of my husband and was looking forward to my new home... Alejandro left me in tears. This kid is an absolute jerk. read more

Arizona Tile, Tucson has a great showroom and stellar consultants who have allowed us to envision our dream home! Their tile and granite selections are truly amazing and have allowed us to coordinate tiles, granite and borders that compliment one another...a characteristic that other stores we visited did not come close to providing. Tammy and Steven Lopez were patient and kind, providing us with options and professionalism that allowed us to compliment the vision we had as we remodel our kitchen and bathrooms and tile our entire home. We are thrilled with our home remodel and are grateful to Arizona Tile for helping us realize our dream home. read more

Lori Anderson was the greatest - she helped us so well that we couldn't have asked for better service. She pulled out many different selections which allowed a to put our floor and wall tile against them to ensure the colors worked. I would highly recommend Arizona Tile as they have a wonderful selection of granite slabs. read more

I have purchased a lot of flooring from AZ tile in the past. Our very large house had some carpeted areas I wanted to convert to stone flooring to match the existing travertine and marble floors. I was shown in the far back of the store approximately five stone tiles. This definitely is not the store it used to be. It now looks like it is servicing the tract tile housing sector only. Many fake wood looking tiles that don't look as nice at what I have seen at Home Depot. Don't bother making a trip here if you are looking for high end stone floors. However, it did look like they have a nice selection of granite for countertops through the window. read more

Curt was so helpful and kind. He was able to assist me and make my vision come to fruition. 10/10 I recommend!!! read more

We love Lori!! She was super helpful and knowledgeable. Took her time and went above and beyond. Arizona Tile is a great place to shop for natural stones, wide selection and excellent customer service read more

These idiots play some horrible news channels! First they had the NRA channel on then they changed it to one of those conservative news networks that sells some crazy conspiracy theory's!! I was actually offended by what I was watching and left. I bough granite for another property here once but never again..... read more

Nate St. Germain is the most helpful, knowledgeable stone person we have worked with! He is doing everything he can to find us the right slabs. Grateful! read more

I had an appointment at Arizona Tile to look at granite countertops. The road was under construction and you could not enter the property from the South...only from the North. Do you think anyone told us about that? NO!!! It took us over 20 minutes to travel less than a mile to get into the place. Once we get there, the staff had not printed out the paperwork nor pulled the slabs from storage for us to pick out which slabs we wanted. So we wait and wait and wait! I was told there were seven or eight slabs and I could chose the two I wanted. Once the slabs were finally available for us to see, only two were there...in other words I did not get to chose the two I wanted, I had to take the two that were pulled. What in the heck did I even go there if I had no choice?!!! I took off work to do this and my job does not pay me if I don't work. So not only did I suffer mentally for the whole experience, but I lost income. I assume that Arizona Tile will compensation me for my time...yeah, right!!! DON'T SHOP THERE!!! read more

Holy crap does this place not have ANY customer service in their DNA. As the retail customer and the person that ultimately keeps them in business, you'd think they'd be a little warmer, more helpful and willing to work with you. They are not. In fact my wife and I found them snobby, condescending and not at all helpful. During the remodel process, we had to go to the slab yard a few times, each time felt like we were an inconvenience to them. The final trip to Arizona Tile came a week before fabrication. Our fabricator Diamond Granite (see their AWESOME review on Yelp, went to confirm our slab was there. He asked them to pull it for us so that we could see it at 1:30PM as we had a very limited window of time to view the slab before picking up kids at school. When we arrived, they were once again too busy for us and had us take a seat. When we got to talk to someone they were unaware of our slab and asked who had our paperwork? How are we supposed to know? We were told they never pull a slab until a customer arrives and we'd have to wait for a large truckload that was now being offloaded. We told them we had to be out at 2PM. It was now 1:45. At 2PM, we were told to be patient. At 2:15PM someone went out to see if the slab was there. It wasn't until 2:20PM a full 50 minutes after we arrived, that we had minutes to confirm our slab choice. I couldn't wait to get out of there. My wife and I hated the experience of working with Arizona Tile. The other company we looked at was Bedrosian's and the experience there was night and day different. Our recommendation: Go to Bedrosian's first for great customer service. If they don't have what you want, be prepared to get crappy customer service in exchange for the larger selection. read more