Tempe Choice Self Storage gets four stars from me, and honestly, they've earned every one. The only…read morereason it's not five is because it's all outdoor with no temperature control. Totally understandable, but still kind of wild for Arizona! Luckily, it's fall, so my stuff's living its best, comfortably crisp life, not melting into abstract art. Here's the good stuff, I scored a stellar savings because they were running a current rate the day I went in. Always check both online and in-person, the office staff might have a special going that isn't listed. It's not permanent, but it's a sweet little temporary perk. My experience started with a phone call, shout-out to Colton (or Caleb? either way, Customer Service MVP), who explained everything like I was booking a penthouse instead of a storage unit. When I showed up a few days early, there was a tiny hiccup (we'll blame Mercury), but by the end, I was a part of the Tempe Choice family. Access hours are great (6 a.m.-10 p.m.), it's secure, clean, and easy to pull up, unload, and move on with your day. So yeah... I'm happy, my stuff's happy, and if they ever add climate control, this'll be an easy five stars. Bonus points for saving me a few bucks in the process.

This storage facility is amazing! The manager Lisa was so gracious to help us out 30 minutes before…read moreclosing and set us up with our container unit. The location is extremely clean, lots of cameras all over the property for security, and they provided us with locks to make our move easier. I highly recommend this storage location!

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

Have been with StoreZ for quite some time, Jessica was a phenomenal help from day one to the very…read moreend, Chelsea was also a great help. Thanks guys!

StorEZ Scottsdale is the perfect example of what a safe, clean, solid and secure storage facility…read moreshould be. I found this location on Google and am so happy I chose to store with them. Jessica the Office Manager communicated with me on the phone prior to my move in. She was so helpful, kind, informative, and supportive. A very personable enjoyable person to work with! She managed my move in with a few adjustments and all was ready to go upon arrival after a long crazy day of moving from Cali. The facility is IMMACULATE, gorgeous, well organized and tight with 76 security cams viewable moviescreen style on the reception wall, clean accessible move in garage and decks. Literally looks like a stealthy Battlestar Galactica inside, all the hallways and units are super clean and easy to access. AC on, complimentary cool H20 upon arrival, you cannot ask for anything more. Just over the top INCREDIBLE. I am elated I found them and I will always recommend this location to anyone looking for the absolute best choice for storage needs in the Phoenix area. Thank you Jessica and StorEZ Scottsdale!! 5*****

I needed to hurry and find a location before moving out the state, and April was very helpful with…read moreoptions and assisting in locating a unit. All went perfectly prior to the move and throughout the duration of renting. As a person that had another unit in Texas, I love the personal messages that confirm payment has been received and everything is well. Upon moving out we were happy to see everything in tact and loved that although we accidentally had food in the storage (opps :-( ), no bugs were in our unit. I definitely suggest this location and having April oversee the property is a plus.

April is amazing !!! She was very helpful and attentive. She was quick handling and had great…read morecustomer service

I am a superintendent for a general contractor and we have used southwest Mobile storage for the…read morepast few years, lately I've been dealing with Haley Fitzgerald on the last past project and she has definitely been on top of it and easy to communicate with. We will continue to use Southwest mobile storage if their prices can stay competitive.

I have used SMS for my storage needs on multiple projects with the company I work for and they have…read moredone an amazing job each time. They were able to provide containers for us within a day or 2. They are my go to container company in the Phoenix area and Alicia Rock is the best account manager. Very responsive by phone and email. Next time you need some extra storage give Alicia a call.

I've been renting from them for 16 months. The staff onsite is nice and helpful, however the…read morecorporate policies are awful. First, they lured me in with an introductory rate, but made no mention that it was an introductory rate. My rent has increased 42% in 16 months. The possibility of rent increases are in the contract, but that kind of hike needs to be made abundantly clear from the start ("this is an introductory price ..." . I was extremely surprised at all of the increases I've had in just over one year's time. But, they got me. Access to storage is not much longer than normal business hours, which can be problematic. What's worse, they require you to provide proof of insurance or they will automatically bill you for monthly insurance. Unfortunately their central office and local office are not always on the same page, so I will receive notices multiple times a year from each for me to send them my insurance policy, even after I've already done it. In 16 months I've had to be on the phone with them somewhere in the 5 to 10 times range with billing or insurance problems, and add to that multiple emails. I send them stuff and they conveniently don't receive it. Last time, the proof I showed wasn't enough and they needed the declarations page from my actual policy and additional insurance info. I've got to contact my insurance company and find out the information that they want. All of this so that they can charge me an extra $12 a month. This sort of thing happens multiple times per year. Absolute madness. But I have so much stuff in storage that I would have to hire a moving truck to get it out and into a new unit with a new company. They have me over a barrel, and they know it. What an absolute mistake I made renting from this company. Huge regrets. This is the absolute worst experience I've ever had renting from a storage space, and I have been doing this for well over 15 years. Save your time (so, so much time) and money and stay away from this company.

Love this storage facility. Both Tony and Mary were very professional, efficient and helpful. The…read morefacility is very clean and seems safe and secure. The prices of storage are on the climb everywhere and their rates might be a little bit more than some other places nearby but after visiting other facilities, it was clear that you get what you pay for.

Fits the need that we have. Front desk staff was helpful although a little pushy in my opinion…read more But they are close and had the size we needed.

They never answer and nobody is ever on site!!!! This is the worst storage I've ever usedread more

Ive had a storage unit here for awhile, and boy was it awful, in the beginning it was fine, making…read moremonthly payments on time, etc. then our unit got broken into, completely traded and valued items stolen. in the rough time we were in this was devastating. Yes we filed for compensation but the storage unit did absolutely nothing like this was a normal accurance and did nothing but say "oh we fired the dude". then just a couple weeks later, they call saying our storage is up for auction. Like what do you mean!? We just got broken into and now you're gonna put it up for auction? Horrible. We payed the bill ofc and after that everything went more smoothly until yet again then put It up for auction and already had a buyer, and at this point they are just milking us because my mom did not have 300$ to pay for storage after we JUST moved in to our apartment. and most of her money got put down to that. We still found a way because uhm that's our stuff? After that we took everything out of storage and they sent a review thing ask how was the experience. And this is my review to them that our experience was horrible. But the blond worker was super kind so toots to her.

this is a typical storage facility where they try to squeeze every dollar out of you. They…read moreovercharged us and I had to call email multiple times to finally get them to reverse that. They make you take renters insurance with $300,000 liability which nobody has so I just increased my own policy for a dollar a month more instead of their $20 a month so be aware of that scam. Worst customer service ever rude people hanging up on you. They never answer the phone and when they do the general manager, it's never anywhere near the business. Totally unprofessional avoid at all cost !!!!!!

Would give it a 0 starts if possible. They raise the rent without notice. Paying almost $200 for a…read morechilled unit that was hotter than the outside units. When we complained the manager RICHARD could give two shits about it. Worst experience there. And there's bums roaming through the areas all the time!

From the owner: Storage Sense in Phoenix AZ offer self storage units near you to keep you organized. Whether during…read morea move or the latest organization project, our Phoenix self storage is the key. We have interior storage units and drive up self storage. Let us know what suits your self storage needs, and our storage experts will be happy to show you the solutions. Rent online today or stop by our office on North 43rd Avenue.

I called about a storage very friendly over the phone went in great customer service and showed me…read morea variety of units that were available and the property manager was very friendly

Just leased a storage unit a month ago. When rent was due, I hand delivered a check to the office…read moreon the 27th. Three days later, I received a text saying my rent was past due. I called and called (they were open) and no one answered the phone. I left a message saying I had a receipt for my payment but then 2 hours later I received an email saying my rent was past due. So, I drove over there and tried to get an answer about why this was happening. "Girl" at front desk didn't have a clue why $1 was still showing as open, even though I explained Yolanda told me what was due when I brought the check into the office. It was very frustrating. I would not recommend this establishment. My neighbor told me they used to rent there but had their rental amount increased 3x in one year!! I'm going to move out.