Unfortunately, my experience was extremely frustrating due to poor communication and lack of…read morefollow-through. From the very beginning, I clearly shipped my instrument cluster via UPS with all return information included inside the box -- my name, phone number, email address, and the correct return address. I also included written documentation explaining the vehicle issues and the condition of the cluster. After shipping, I followed up by email providing the tracking number and requested confirmation once the cluster was received. I also attached the same paperwork again via email. None of this was ever acknowledged. I was never notified that the cluster had been delivered, and I received no updates unless I personally reached out. I eventually had to call the company myself due to the lack of response. I was told I would be contacted once the unit was ready to be shipped back, but that never happened. Communication continued to be inconsistent, which led to additional calls and follow-ups on our end just to get basic information. Despite multiple emails and phone calls confirming where the part should be shipped, the cluster was ultimately sent to an entirely different address that I do not recognize, nearly two hours away from me. This created a major inconvenience and should not have happened. Mistakes can happen, but the ongoing lack of communication, failure to acknowledge documentation, and incorrect shipment made this experience very disappointing. I hope the company improves its internal communication and handling process so future customers don't go through the same situation.

Very knowledgeable about TVs and quick repair. This is the second time we've used his services…read more No on the same TV to be clear.

Took my 60inch tv in and he never put it back together right, had to take it back and still left…read morewires out and didn't want to honor his guarentee 190dollars later non working tv sits in my living room terrible customer service. I would never refer to any one.

They were so helpful in finding a solution in making the…read morelamp work in our Mitsubishi TV. They took their time in solving the problem and their prices were very reasonable. Appreciated all they did in making our TV work again!

Great service! The picture on my tv went out and I didn't want to waste a ton of money buying a new…read moreone. I took my TV in here and they were able to do a the repairs with a quick turn around and reasonable price. Definitely recommended!!

My old Sony VCR froze up and swallowed the VHS tape cassette. Took it to Haas at Budget TV, and…read moretwo days later it was fixed. Has been operating normally for two weeks not.

Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

I was a victim of identity theft and wanted to talk to someone about if my personal computer had…read morebeen hacked. After several emails playing tag, I finally connected with Isaac. He provided several useful suggestions. I implemented what he said and it seems to work. In the end, he did not charge me for his time and expertise. The next time i need help, i will call Isaac and gladly pay for the services. Dan B - Tucson

I was pleased with the tech service that I received from Zicrone Tech. The home appointment was…read morescheduled for the next morning, the tech arrived on time and was very professional. He was able to solve the issues with my Apple Mac mini and the charge was reasonable. I later had a follow-up issue which the tech resolved over the phone. Zicrone Tech was much easier to use than myself spending hour getting nowhere to fix a problem I did not understand! Kevin B.

So glad we gave our business to a local! Couldn't rave more about these guys!…read more Responsive to my request for a quote! Precise quote when it was all said and done Professional and fast service These guys were punctual, started the job right away and before we knew it, our two tvs were done! Talked to us the entire way, letting us know how everything worked. At the end, asked if we were happy and content. Super friendly and professional! Don't waste your time with the Geek Squad and support local!

No one really followed through for me here in terms of getting replacement surveillance system…read morereinstalled. But Dana always sounded concerned in the moment. Ultimately, viewer, you must decide for yourself. But here, he's asked to demonstrate competency by viewing damaged system followed by proposing another as example of "fair replacement value" for insurance claim. As it turns out, he just petered out, though without coming forward to say so. My main reason for contact followed 85743 location, my 'hood. But this zip did not contain anyone capable of following through, and it is a freak show, I'm just saying folks. Plain freaky, hands down.

I hired them to help with a frustrating curtain rack installation. I even stripped a screw and…read moretried for an hour to get it out! I called Evan late and he told me that he just happened to be near the area and offered to come to assist with the installation. Not only did Evan install it beautifully, tolerating our "a little lower a little higher", he also offered to get some extra stuff in (mostly patching) to get us more value for our money. I want to make it clear that, it's night time, and Evan still wanted to make sure we were happy before he left. He didn't even nickel-and-dime us for incidental materials like patching compound. Evan, you're the best, and I only wish I had more work to give you right now.

We needed help with hanging a drapery rod. We'd tried ourselves and made some mistakes. Happy…read moreInstalls were pleasant and very positive they could help on the initial contact. I liked that their website disclosed the minimum price. All my contact with them was professional and they really wanted to help. They came exactly on time, having called to say they were on the way. There were two men so they were able to get everything level with less fuss. There weren't any comments about our failed attempts. The drapes look fabulous. Would heartily recommend Happy Installs for anything they do.

If we could give more than 5 stars we would. We had a very difficult tv mounting install done…read moreperfectly. Misael was very patient and precise when dealing with many challenges that came with hanging our outdoor tv. He was meticulous with concealing our cords so that it would look neat and clean. He came out early on a Sunday all the way to Patagonia. And spent several (7 to be exact) hours making sure the job was done correctly. We are so impressed with the work that was done and can not recommend Misael and his company more.

Greatest of all time with TV mounting! I will never go anywhere else for such services. From the…read moreinitial contact to the final steps of the project, they went above and beyond.

I contacted HDTV City because they are an authorized KEF dealer. I was looking for a pair of KEF…read moreM500 headphones that had just been released. Chris answered the phone, I told him what I was looking for and that they seem to be hard to find even online. Chris basically tells me if they're out there he'll find them and he'll beat any price I find; in store or online. He calls me back the same day, tells me he's located the headphones and offered me a very competitive price. Even Amazon was only at "pre-order only" at this time. I didn't take Chris up on his offer immediately. Because no one has these headphones on display to try, I didn't know how they'd feel or sound. Professional reviews raved about them, but I wanted to see more real world reviews. I was debating if I should just take the plunge and just buy them; and be one of the real world guinea pigs. A week passes and a few people on online forums took the plunge and tested them out. With even more great reviews, I contacted Chris and told him I wanted them. Chris placed the order for me and the transaction was fast and easy. There are a few vendors online now that have them in stock and ready to ship, but I chose to order from Chris still. I appreciated his no nonsense customer service right off the bat. He is also really friendly and laid back. Also I get to support a local business. There's no high pressure sales even after he shows you he'll beat any price out there. If you're looking for those hard to find items or higher end items that Walmart, Costco, Bestbuy etc. don't carry, go find Chris. Even if you're not an electronic geek looking to spend thousands on a TV or thousands on speakers, Chris carries and can order a wide range of products. He even advertises in front of his store that he'll beat Bestbuy, so why not give him a try.

Two stars is for the service. Other than that this place sucks! Bought a smart tv that was trouble…read morefrom the beginning. Also purchased an LG tv and blu-ray. Blu-ray stopped working called hdtv and was advised to call LG customer service. After an afternoon of phone calls with people I couldn't even understand, it came down to this model being very old. Also couldn't find my receipt and when I called hdtv city to see if they had it in there records. They told me it was archived so it would be a $25 charge! Are you kidding???After you sell me a worthless blu-ray??? What a shame. I'm all for supporting local business, but I will never go back there again. Two stars for the one tv that works.

It's been 8 years since my experience with Tech Mobile and maybe Don did have an unfortunate case…read morewhere the flu coincided with his message about the party or maybe not. In either case since so few reviews have been written since then it's probably best that I update mine so that a single event from almost a decade ago doesn't weigh heavily on this small/local business who is apparently very capable when it comes to helping customers with their AV and technology needs.

Don is exceptional at fixing our computer problems. He is super fast, fair, and knowledgeable. So…read moreit pays to have a list of computer issues that need attention. We have peace of mind, knowing Don is just a phone call away, instead of dreading computer glitches. Jake Z, Green Valley