Mark You mention…read morestriving to provide great service. In my view, great service means going above and beyond -- even in what may seem like the smallest details. That is often what separates a good business from one that truly stands out. A seven-day guarantee may work in theory, but for small business owners like myself, flexibility matters. I operate a transportation service, and my schedule doesn't always allow me to address technical issues within such a narrow window. A 30-day guarantee would reflect an understanding of real-world business pressures and remove unnecessary strain. Although the payment for Greg's services was refunded, that wasn't the outcome I was looking for. I wasn't seeking my money back -- I simply wanted the work completed properly and brought to a clear, final resolution. As it stands today, the matter still feels unfinished. One part that was honestly disconcerting for me is that I've had a very good relationship with your company for nearly 20 years -- essentially since you first started. I remember when you were working out of your living room, and I've genuinely been glad to see how the business has grown over time. What caught me off guard was that the young lady I spoke with had no awareness of who I was or the history I've had with Geeks2You. After hanging up, I felt less like a long-standing client and more like just another name in the system. Loyalty and history matter -- especially in small business relationships. I've valued supporting your company over the years, and I hope that kind of long-term connection still means something on your end as well.

Had Kevin put to fix a WiFi issue: he spent time making sure everything was in perfect order and…read morealso enhanced our TV He seemed very motivated to do all the rights things !!' Highly recommended these guys

Tom has officially saved TWO of my computers! My home laptop and my work desktop were both having…read moreissues, and I was honestly afraid I was going to have to replace them. Thankfully, Tom worked his magic and was able to salvage both of them and saved me a TON of money! He is incredibly knowledgeable, patient, and seriously SO good at what he does. I'm beyond grateful for all his help and for keeping my computers up and running! If you are in need of someone you can trust with your tech needs, I 10/10 recommend Tom! He's the best!

Tom Hancock was very responsive and resolved my computer issues today in just over an hour…read moreremotely. He was willing to drive outside of Tucson to my home office but was able to resolve the issues remotely. I highly recommend Tom and Saguaro Data Systems.

Went here because my cpu failed and I had no way to test it. Miguel was super helpful and walked me…read morethrough how he troubleshooter it and had it fixed within 2 hours. Very friendly and professional, will definitely go back if need be. Thanks again .

Raul has helped us a few times and is amazing. We came to Tucson Computer because they were open on…read moreSunday and we got a screen repair on an iPhone within an hour. We've had screen repairs, a battery replaced, a lightning port replaced. The work is done promptly and is guaranteed. The prices are reasonable. I highly recommend Tucson computer for your iPhone repairs.

Great service updating my little Mac Book Air with a new hard drive. They kept me informed all…read morealong the way and worked diligently to transfer all my data over.

I have been working with AZ Computer Guru for over 15 years. For most of that time, I was manager…read moreof a facility with two laptop computers and two desktops, and I had everything from virus infections to system slowdowns, and the helpful staff took care of everything quickly and without problems. My latest job with them was to take a relatively low capacity laptop, upgrade it to Windows 10, and clone everything onto a new SSD. Everything works fine, and much faster! Thank you Andy! Richard

Scott of Saddlebrook has made two house calls to me so far. First time to address an overworked and…read moreneglected PC. Next visit found him "saddled" with my long list of annoying issues with various devices. He systematically worked them out like a punch list and even took some to work on from home. Scott has proven to be the "byte" size solution to all my tech issues.

Scott was excellent. He resolved our issue within 20 minutes, which saved us money and effort in…read morereplacing a printer. You won't find a better value in this type of service. Would use him again for sure.

Couldn't help me with my needs for my particular situation however they were professional and…read moreresponded to me anyway. Would defiantly do business with.

We had some problems with internet and printer drivers, needed an in home tech. We used Joel at…read moreLJJM Tech (recommended by someone on Next Door, he is listed in Thumbtack), he was prompt, professional, and walked us through the process. We will use him when we set up some whole house technology for my blind brother--I've been dragging my feet because I hate figuring tech out. Joel Morris, 520-471-3805.

I have been a customer of Christine for years. The service has always been great. Ignore the…read morenegative review. As you might suspect, there's another side to that story. I recently replaced my 7 year old desktop which I had also bought from Christine as it was outdated and I had need of a faster machine with more memory and more USB capacity. Christine loaded all my software and data and configurations exactly as I had it and I didn't have to reload or reconfigure anything at all when I booted up the new computer. Even my screen saver was intact. Now just how cool is that? And for an incredibly reasonable price.

What a great experience! Christine is a wonderful person and did a wonderful job! Her pricing is…read moresoooo much better than I would have thought. I will never use anyone else again! I cannot praise this company enough!!

They showed up both times exactly on time, professionally dressed in their uniform, and with face…read moremasks in place. The work was impeccable. They installed a wireless point-to-point system to my observatory and completely overhauled my home network (wired and wireless). This improved the performance of the entire system by five times. Boyd and his folks were completely professional. And very nice. They even backed my wife's car out of the garage for her when the driveway was a little crowded. I could not recommend them more!

My recent experience with STAT Computer was nothing short of excellent! I had been struggling for…read moreweeks trying to figure out a Google password issue when I found this company. I left a message which was promptly returned and spoke with a very kind woman who scheduled me the next day. Daniel was extremely knowledgeable and kind and fixed my problem on 2 phones and my HP computer! I highly recommend him and the company.

My laptop died while we were visiting here in Tucson. We brought it to Savvy Computers because of…read morepositive reviews and Hoon fixed it in a matter of minutes, explaining clearly what had happened and what I needed to do to back up my work. Not only is it reassuring to know that I can call again with any problem, but I appreciate his skill and helpfulness. I only wish he had an office back home! Outstanding!

I have received great service. I received excellent service for my laptop in a timely manner at a…read morevery fair price. Once for a blown laptop battery and once for a major software crash. I highly recommend him.

I went here about a mouth ago to fix my screen On my iPhone. Few weeks later I had a notification…read moreon my phone saying the iPhone doesn't recognize the new screen. After a few days that notification went away. Then shortly after I have a pink line running vertically on the phone. Went in to see if they could fix my screen as it should be covered by some type of warranty. They blamed me saying it's from physical damage and would have to buy a whole New screen. Terrible service.

Replacing a cracked laptop screen is pricy, but had to be done. I looked at reviews for this type…read moreof service and found this business. The polite and patient tech took his time and located what I needed and gave me the estimate. I was told it would take a couple of weeks for the screen to be sent from overseas and I would be called when it was ready. After about 3 few weeks I called and was told it was ready. I happily picked up my repaired laptop. I am very pleased with the accuracy and quality of the service provided and will come back if any needs arise.