They gave me an estimate very quickly. I did not have to bug them to get one. We look forward to…read moregiving them a call when it's time to do our installation.

Smart Fire Protection promptly responded to my request for service on YELP on a Saturday and…read moreprovided a fast quote. We had a leaking sprinkler head, which had caused water damage to an area of the garage. We shut off the water and had to work with a mitigation team to remove the wet dry wall and the ceiling around the sprinkler head to confirm the leak was coming from the sprinkler head itself. It was a stressful situation for someone encountering this type of a situation for the first time. Smart Fire Protection said they can come out to the house same day, which I really appreciated. The rate was higher than expected but I figured it is due to weekend pricing, and it was not unreasonable. We wanted to get the water turned back on sooner vs. waiting until Monday. Jose was professional and courteous and answered all my questions with patience and kindness. I learned a lot about the sprinkler system. He replaced the sprinkler head, checked the pressure gauge, pointed out some calcifications in the pipes to keep an eye on. He flushed and recharged the system and recommended we check back in for an inspection of the overall sprinkler system throughout the house later in the year. Overall a great experience and worth recommending!

I needed to replace all my smoke detectors so I contacted JT thru his website and the process was…read moreeasy and straight forward. JT was professional and easy to deal with. He did a great job! Would highly recommend. Super nice guy.

I needed a replacement for my carbon monoxide detector. J.T came and gave us excellent service and…read moreeven more important, gave us very good advice going forward. I will recommend this company to anyone. You won't regret it. He responded within 24hours as well. All in all, a thumbs up for this company.

Jason from General Fire came out to look over our tenant improvement project. He was on time,…read morefriendly very knowledgeable. They provided a quote promptly. While they were not the lowest, they were the most responsive and knew their business well. We had them do the work and while they were here, they also did the Annual and 5 year Fire inspection, which included the sprinkler system, fire extinguishers, Exit and Emergency lighting. The provided a written report and provided guidance needed for compliance. Their crew was professional, friendly and also knew the business. They cleaned up after themselves. General Fire Systems is now our go to for our Annual Fire Inspections and related work.

The work is now complete. John had to come back to install some piping support (which should have…read morebeen done originally) and lower position of sprinkler heads. I was under the impression that the invoice I paid when he did the work would cover the minor adjustments after remodeling was done. It did not and I received an additional invoice. Additionally, it was difficult to get him back to the house to do those adjustments in time to prevent holding up the carpenter. Overall, somewhat disappointing.

We Live Rural Surprise, & had a custom home built that required a Fire sprinkler system. After 5…read moreyears we never heard from the company that installed it . I went on Yelp to find companies that serviced our area, & reached out to several. Andy replied to me immediately, was very professional, easy to work with, on time & very knowledgeable. His price was the best out of everyone I contacted . I would HIGHLY recommend his Company to anyone looking to have their system serviced , checked out, or installed. Atttttt, Thank You so much Andy.

Andy was so wonderful to work with. Within a few weeks he was able to get us our certificate of…read moreoccupancy. He handled all of the repairs permit submittals and scheduled the reinspection. Working with him has been so easy and a pleasure. I would recommend him to Anyone and will be using him for our yearly maintenance.

Great customer service, they were on time and very polite. Highly recommended. I would choose them…read moreagain

I don't know why complaints and yelpers have expectations as theres but this company has always…read moregone above and beyond. working at previous highly respected company as a supervisor I worked with these guys and they have always went above and beyond. always on time, thorough, reasonable prices and dealing with new company heads who I work for now can be difficult but they are patient and understanding to tighter budgets etc. every crew who comes out always have positive attitudes, professional and are easy to deal with. Even the younger guys with less experience have patience and are educated in what they do... I highly recommend and they know what they doing. rebuilding our town center in Gilbert past year and they have played a big part in our success. thank you metro fellas and gals!

Father and son duo! Best service, honest, friendly. Highly recommended for having smoke detectors…read moreserviced.

Professional, on time, quality service. Would recommend 10/10. Took time before I sold my home to…read morereplace all my detectors and even taught my son what they do. Genuinely good honest, loyal people/company

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

Great customer service and knowledgeable of the work that was needed to be performed.read more

Very happy with the very fast service provided by Don. A plumbing company diagnosed that I had a…read morebroken pipe in my fire protection sprinkler system. On a Saturday morning, I called seven companies, of which five went to voice mail and two others said that they only do commercial properties. Don answered my call promptly and came immediately. He is very personable and knows his trade. I learned more about fire protection sprinkler systems than I will hopefully ever need to know. His charge was on the low end of the quote that he gave me before setting out.