There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

Very positive experience. The service felt genuine, the place was well kept, and everything moved…read morealong nicely. I would definitely consider coming back again.

I got 3 quotes from different shops after my truck got sideswiped and Webster offered a better…read moreprice than any 3, fixed components the other two places said they couldn't, and ultimately saved me a ton of money while getting the job done the next day in a couple of hours and overall having friendly service. I highly recommend them for any body work!

I called and they were able to get me in and out the same day. Everyone was incredibly friendly,…read moreand they successfully popped out a dent that three other places said couldn't be fixed. I couldn't be happier with the experience. Travis was especially great to work with. Highly recommend!

I Cannot recommend Alewife automotive enough! I brought my car in for an exhaust leak and a failed…read moreinspection. George and his team had my car ready for me by the end of the day. They did amazing work for a great price! Great people and very easy to deal with.

I don't know how to put into words how much I love this place and how great of people George and…read moreMike are! I have taken my clunker to them now twice thinking this is it they are going to either charge me a crazy amount or I'm going to have to junk it and some how they always find a way! I am happy every time I talk to them. They are kind and supportive and answer all of my questions! They have given more deals than I deserve and they truly just want to help you have a better day. Please please give them all of your business!!!

can't say enough about the owner/manager who is always there and working hard and trying to satisfy…read morehis customers with quality work and personal attention -- he is a rare find i am a new regular customer and even schedule my oil changes here

Great service. Better than the Mobil gas station nearby. They carry high octane gas needed for my…read moreRange Rover.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

We moved to Cambridge recently and I needed to find a shop to handle my daughter's Subaru…read moreCrosstrek. Brought it into FAC for and oil change and tire rotation, and Ted noticed that the brake pads were pretty worn down. Not a surprise; it's right in the mileage range for new brakes. They did it first thing the next morning, for a very fair price. Every interaction with FAC has been easy and honest and I'm glad we've found our local shop.

It's been a couple years and there is still no one I'd trust more than Ted and Jimmy to communicate…read morewith transparency and provide honest advice about necessary repairs. Herb Chambers attempted to charge me almost $4k to repairs they considered "mandatory," and Ted talked me off a ledge from selling my BMW and only made one repair that cost less than $900 and I walked away with a clean bill of health. These guys are the best!

I had an issue with a fog light and they set up an appt immediately. Fixed the issue and charged me…read morea very fair price.

When perfect isn't good enough, go to Mac's. They are the best! Their work superb and they treat…read moretheir customers very well. In my case, they put in more time and work on my car than they had estimated, but they stayed with the originally quoted price. They are very much stand up guys. It was a pleasure to have my car repaired and painted there.

It took a little while to get my car done but I was very impressed with Good News. I needed a new…read moreclutch on my 1999 VW Cabrio and they gave the car a full look over as well. I could tell they gave careful attention to all the details of the car--partly to make sure that throwing more money at a car this age would even be worth it. A pleasant surprise was the fact that Ryan at the shop was very communicative about the repair and kept me updated on things. He also gave me a list of optional problems to fix (things that might break in one year, but not tomorrow). I got it back today and it feels amazing. It wasnt cheap, but I couldn't be happier with it. I think I'll be back.

To cut to the chase: be very careful. I took my car here for a burning smell; they looked at the…read moreissue but were unable to diagnose a cause despite there being 3 potential sources including the engine running out of oil, the engine being overfilled with oil (documented on their invoice) and the timing cover reportedly leaking oil. We were then told not to drive it on the interstate, suggesting a safety concern but they did not indicate a reason or any urgent recommendations. They also recommended $7400 of additional work for 10 issues they discovered. Given the extraodinary cost, I took it to our usual mechanic at Fresh Pond Gas (we had tried GNG on the strong recommendation of a friend), who had no idea what they were talking about aside from 1-2 of their listed issues. One of the more concerning details was Good News flagged the AC compressor (and we had never complained about issues with our AC) as seized but the AC works-- this is impossible if the AC compressor is seized. The only explanation for this is they never ran the AC or they fabricated the entire issue. Of note, the replacement they quoted was $1500. The other issues they claimed involved different components of the car that were reportedly leaking and rusting out; my trusted mechanic assured us any rust was due to normal wear and tear(superficial rust is ubiquitous to vehicles in NE due to the salt and weather)-- not issues that needed attention or even monitoring; nothing was leaking. The quotes on these issues were significantly greater than the average cost, some times 2-3x's. However, the most concerning fact was they flagged a rusted subframe but never alerted me to this issue. The subframe is a structural metal frame that supports the engine, suspension, and steering systems -- it's fundamental to the car's safety and handling. Damage to it is one of the most serious findings a mechanic can make. If the subframe is in any way rusted to the point where it is flagged by a mechanic, the owner needs to be aware of it because it is a huge safety issue. Either GNG neglected what could have been a wildly dangerous situation or the rust was not an issue. Interestingly, while diagnosing numerous issues as noted above, GNG seemed to miss a number of items that ultimately needed to be addressed including a failing battery, clutch, flywheel, and rotors-- all which needed replacement. The failing battery became problematic because it died suddenly on me while I was driving, requiring me to have it towed to my mechanic. My understanding is that a battery that suddenly fails can be dangerous since the steering is often electrically powered (as my system is). In their defense, they did diagnose 2 issues correctly-- front control arms and brake pads (which they overquoted). I also found the invoice intriguing-- it was professionally printed out with my information, VIN, license plate, what was done, the charges, etc. On the bottom, the list of recommendations was listed. However, the estimates for these recommendations were all handwritten in pen and not itemized with estimates for labor, parts, etc. I was under the impression that for any modern computerized system for a garage, which GNG presumably has, an itemized estimate for a proposed recommendation would be printed out with the rest of the document. I could not identify any legitimate explanation for this practice at a modernized garage. In the end, thank god we got the second opinion, because it saved us at least $5000. To conclude: we were really disappointed in GNG after hearing so many positive reviews; we felt as if we were presented with so many unnecessary recommendations without documentation as to how they came to their conclusions with vague estimates far above the average rates. If you decide to use this garage, I would have a very low threshold to seek a second opinion and to always check their prices against market rates. 6/11 update: Casey reached out to me and we had about a 30 minute conversation. He agreed a seized AC compressor could not blow cold air and stated the diagnosis was due to a miscommunication with his technician. He would not provide me the name of the technician, despite MA regulations, stating, "you've been posting reviews." Stated that his technician smelled a burning odor consistent with a seized compressor. When I asked how often a diagnosis was made based on smell he said, "there are no standard anything in this business-- every situation is different." When asked for documentation re: more details on how the diagnosis was made (given it's a $1500 replacement), he stated, "nothing gets logged into a computer." RE: the subframe, he denied it was a safety issue and that during his career, he had never seen one break. Stated that the "rusted subframe" that was listed under recommendations, "was for us to keep an eye on, it wasn't for you-- you didn't need to know about it." There were other issues, but I'm out of characters.

A friend recommended CLM when our Subaru Legacy sustained extensive damage to its coachwork. Robert…read moreand his colleagues at CLM could not have been more kind, helpful and supportive. They understand the system, explain everything very clearly; they really take care of you. Their engineering was outstanding too. Back came our car as good as new in a remarkably short time, restored to gleaming showroom condition, sparklingly turned out within and without. Exemplary service.

Called ahead to get my car checked for an engine issue. Went in person and the guy at the front…read moredesk bald with glasses spoke to me with the most awful attitude. I had my inspection done last year here but now I will never give them business again. Do not recommend!

I was super satisfied with the service I received at Aladdin. Ali was very kind, communicative,…read morehonest, and fair. He explained everything clearly and without judgement, and fixed my issue easily! Highly recommend the service here. So glad to have found a place I can trust moving forward.

Called said cars to old to work on we didn't get past that first time I've ever heard that can't be…read morethat good of a shop if they denied service cause of vehicle age. Mind you it's a 2000 Mercedes simple work I'd do my self but not enough time in my schedule to do so, but I'll find another shop to do it. Can't believe someone recommended this shop to me.