Eddie checked my car today. I brought it for a second opinion before doing some major work on the car that seemed unnecessary. After he checked he clearly explained what was wrong with it and saved me hundreds of dollars of unnecessary work. I highly recommend this garage, it has high quality service. read more

Trustful and honest with any repairs that need to be done to your vehicles. Always on time and fast in getting it done! read more

I have come to BBC a few times now and I always get great service. Eddie and his team are knowledgeable, quick, and very reasonable. I have even received texts/pictures from the team helping me understand what is wrong with my car. I would recommend them to anyone in the Somerville/Cambridge area. read more

Boston Best Auto's (BBC) crew - Eddie & Co are simply the best and I'll explain why. 1. Full transparency - Especially when it comes to your car, you want to know what's going on and how much it's going to cost. BBC is highly responsive and calls you when they find something, asks to show you the problem and tells you how much its going cost and whether it's a priority or not. Excellent from a customer service & experience standpoint; honesty is key. 2. Knowledgable, informative, friendly - You don't have to ask questions, guess what they are explaining; true industry professionals. Eddie the crew are up to date and provide full hospitality service. 3. Timeliness - You want your car back as soon as possible and don't want any delays or broken promises. They underpromise and overdeliver (return customer 3X now!). Conclusion: Highly recommend and conveniently located in Somerville! Boston Best Auto is the best! read more

Absolutely amazing ! Solved my problem, good rate, speediest turn around I've personally ever had in my life ! Great work great people great shop ! read more

I thought my brakes needed to be repaired so I brought my car to BBC auto and they were able to look at my car the same day. They contacted me with what the problem was and gave me a fair price. They were able to fix my brakes, rotors, and do an oil change within a few hours. I will definitely continue to go to them for any future car tepairs. read more

They are transparent, quick and honorable. They honored the work on their warranty. Rare find

I just got my car fixed here and they forgot to return my keys at the end of service. I had to wait over 30 minutes just to get the keys. Will never come to this repair station again read more

BBC is the BEST. Professional, time efficient, reasonably priced, respectful, all around awesome! I decided to try BBC solely based on the Yelp reviews I read about them and they truly matched the 5-star reviews I had previously read. My car stalled when I stopped at a red light a few times. I came in to BBC and Eddie found the source of my problem in less than 5 minutes. He took the time to explain what was the problem and show me exactly what was happening under the hood. I greatly appreciated him taking the time to explain the mechanism and answer all of my (numerous) questions. He gave me a very fair price and only replaced what needed fixing immediately. Before coming to BBC, I was weary about being taken advantage of with me not knowing anything about cars going in, and being a woman, but BBC was the complete opposite and extremely professional. I can not express just how great they are here!! They have gained a returning customer, and I will continue to use them for my car services in the future. read more

I definitely wanted to leave a review here because I went to get an oil change and fix my brakes and i was attended so well by Eddie! He showed great concern for my car for something as little as what I needed to get done, and was also very honest with me. He let me know how much it would be and whether or not I can drive it for a little bit longer and wait to get my brakes fixed because I was so busy that day. The prices are more than fair and the service is exceptional. I can say that BBC auto is a repair shop with integrity. They are people of their word, they won't try to tell you it costs more than it actually does or even throw at you a billion other things they say should be fixed too, you come for what you need and you leave with that... but they're always willing to give you tips on what should be done in the future with your car! I went for this job a couple of weeks ago and had a recent issue with my engine and came out with a quick engine fix and exceptional service once again! if you're looking for a repair shop... bbc auto is the one, no appointments just show up or call ahead to make sure! read more

Got in the car on a Saturday morning and was hearing a dreadful metal on metal sound. Wasnt sure if it was safe to hit the highway, so I called on a whim and Eddie took us in right away. He drove the car around the block, jacked it up and identified our issue instantly. I was so grateful they were able to help us out so quickly on a Saturday. With our toddler in tow, was important to feel safe to go about our day. Would highly recommend. Thank you Eddie! read more

BBC Auto is THE place to trust with your car! Fantastic service that regularly goes above and beyond (and I really wish I didn't have so much experience with going there...but hey, we own a 1999 Toyota Camry and it needs some yearly maintenance). Eddie has on more than one occasion done way more for us in terms of service, education and quality work than I would normally expect. Their work is consistently great and the pricing is always reasonable. read more

Muffler broke on our car a week before we were scheduled to take a road trip. Since we were new to the area, we didn't know who to seek out for a mechanic, but the good yelp reviews convinced us to seek these guys out. They didn't disappoint. Fit us into their schedule for an inspection same day as our initial call, diagnosed the problem in about 15-20 minutes, recommended the repairs and provided a competitive quote. Got the replacement parts promptly and had the repair completed the following day. Car runs great and we had an excellent trip. Highly recommend these guys to anyone living in the Cambridge/Somerville area. Shop can be hard to find for those not familiar with the area, but don't let that discourage you. These guys do great work and are friendly and welcoming to all who have car issues. read more

This place is great. I took my car here to repair my windshield wiper (which I thought needed to be totally replaced), an oil change, tire rotation and to repair a piece of plastic that has been hanging off the front for over a year now. I stopped in the day before and they told me to drop it off the next morning. It took about 2 hours for everything. The mechanic was honest and took the time to explain the repairs that he made. Although I told them that my wiper needed to be replaced it turned out to be just a bolt that needed tightening. He saved me a lot of money! I was very pleased with the efficency and honesty of these folks. I will definitely take my car back here for anything that needs fixing. read more

BBC is awesome. I've been getting ripped off the past few years experimenting with different mechanics around Boston and finally found someone I trust. Very fair pricing and quick service. Close to Sullivan square so it's pretty easy to drop off your car and get into work. read more

When I thought my oil change was going to take hours....it did not! They were very nice and helpful! They might even have that GROUPON/LIVINGSOCIAL deal still out there, which you should definitely buy! If you need a quick fix and need to get back on the road, you should go here! read more

I went to them a few months ago and they were great. It didn't take them long to fix my problem and the price was reasonable :) I'd go there again and suggest to anyone who asks to have their car fixed :) read more

BBC Auto is great. Second time here and they are kind, on time, and affordable. I definitely recommend this shop to anyone looking! Thanks BBC Auto!! read more

I highly recommend this place. Every time I've had a problem with car they fixed it perfectly. No complains at all. Great job and very fair pricing. I had my Oil changed, transmission, breaks and headlights fixed. They get it done before the time estimated. read more

This is a great place to get your car repaired. Eddie is very fair, and does not kill you with overpricing. Very good service! I have been a customer for over 10 years, and very pleased with the service provided. read more

I love this place! I live right around the corner from this family owned business and whenever I need a crowbar, the staff is more than willing to lend me a tool. I've had my car worked on multiple times at BBC and always get quick and honest estimates and excellent repairs. I had to have my oxygen sensor replaced last week and while my car was in the shop, they checked my tire pressure and even sealed my leaky sunroof with without raking me (or my wallet) over the coals. I definitely will continue to do business with these gentleman. Thanks again!! read more

I had a nail in my tire and took it into BBC in the morning on a weekday before work. When I asked the receptionist if it would take a few hours, she said not at all, it will only take about 15-20mins. She was right! But the best part was it cost me $10 dollars! Granted, they did an external patch, but they did not try to talk me into getting some "better" fix for more money, which is what I wanted. This was back in June. My tire is still as good as the others. I didn't feel scammed, and they were very friendly, professional, and competent. I will definitely try them out again. read more

BBC Auto Repair is awesome. I was hesitant to try a new place after moving to Somerville and leaving my old mechanic, but when I read the glowing reviews for this spot, I knew I had to give it a try. Boy, am I glad I did. Eddie was professional and kind; he knew exactly what needed to be done, told me about the work he had to do, and gave me a quote (which was exactly what he ended up charging me). He then even gave me a ride back to my current apartment because I needed to leave my car at the shop overnight. This guy is awesome; this place rocks. read more

Although everybody at this location is pleasant to deal with, the quality of the service was lacking. The parts that were used on my car did not fit properly. There was a loud noise coming from my exhaust after I brought the car there for an exhaust repair job, they left a gap in my exhaust system because they used an ill fitting part. They also attempted to fill in the crack that they left with exhaust cement. I could've done that myself in the first place. They performed in oil change on my car without asking me first and prior to 3000k on my sticker. I have had this car for many years and had many oil changes but have never had my car smell like oil, burning oil, for so long after a change before. I have also never had any work, not even a lightbulb repair, without prior authorization before. I thought it was very unprofessional to have work performed without my authorization and approval. Bottom line, nice people, pleasant demeanor, low quality work. read more

These guys are great! I brought my car over for a second opinion, and they checked it out with no charge. Another car place said I needed a new axle, which was very suspicious as I had just gotten the axel fixed. I brought it to BBC and they simply said that I needed balance the wheels. They saved me a ton of money! The only reason I gave them 4 stars is that they closed on Friday at 5 before I could get there to pick up my car, and didn't let me know. (But they were open on Saturday, so it was fine). read more

My battery and alternator died the Thursday night before I was supposed to move. I had never had my car serviced in Somerville, and I chose BBC auto repair from their Yelp ratings. I usually feel a bit intimated bringing in a car for service, but BBC was very nice. They told me I could drop off the car that day and they gave me a quick estimate of $600 for parts and labor for the whole job. They even pushed to get the part from another store so that I could move on time. I dropped it off Friday around 3pm and they had it ready Saturday by 10am. I was very impressed and glad I chose them for service! I would recommend them. Thanks! read more

I recently moved to Somerville and found this place from yelp. I've been for an oil change, winterizing, and new brakes - couldn't have asked for better service. Prices are reasonable and they won't try to rip you off! I always ask if they have any deals going too and there's usually something. Highly recommend. read more

I've had really, really good experiences with Eddie and BBC auto. I've brought my car in for a variety of things now, from the trivial (oil change, hood not shutting properly) to (what I thought) was going to be bank breaking repairs (break system). Eddie and his staff solved all of these problems efficiently and at a very reasonable price. Eddie is clearly a gifted, honest, and pleasant mechanic and I'll continue to bring my car to him with confidence. Couldn't recommend BBC Auto more. read more

These guys swapped out a manual transmission on my Mazda3. No complaints. On, time, on budget.

I just moved down the street from BBC auto and needed some repairs done to my car. I just got it back and the service was OUTSTANDING. In the past, at other auto repair places, I've felt taken advantage of because I wouldn't know better, you know? I went into this with my guard up, ready to question everything. When I went to pick up my car (and ENTIRE DAY EARLY by the way), which needed an oil change, new clutch, new brake pads AND the tires switched from snow tires back to all-weather, they asked me if I wanted to see all the parts they replaced and what they look like new. I thought, damn, that's really good service right there! They even came to my house to pick up the all-weather tires because I didn't have them with me! Guys! You just got a loyal customer. Thank you! read more

Brought my car here and had to go back 3 times before it was fixed and that lasted all of 3 weeks. The owner is shady at best and they provide terrible invoices and explanations. Never called me and I had to follow up or I would likely have never have heard from them. They apparently couldn't fix something so they just dismantled the part and likely ruined my car. They took well over a thousand dollars from me, for nothing and could have cared less if I had a running car. I rarely leave reviews and feel if you have nothing nice to say then... In this case I would feel badly if I didn't warn anybody against using these criminals. Simply put this is not a business to use and certainly not if you car requires anything beyond an oil change. I cannot stress enough that this is a BAD BUSINESS and they took advantage of my situation and cost a struggling young family their car and much needed money! Shameful behavior. read more