Everything they need to stop the people from parking at the pumps to go buy food from street…read morevendors right by the pumps and serviced the pumps they wait two and three days to put paper at the pump so you can get your receipt for your purchase of gas

They advertise cash $5.19. One expects 1-3% more for credit but when at the pump it is $5.49. 30…read morecents more so about 6% markup. To add insult to extra charges, my credit card that works everywell did not work at TWO pumps. After wasting 5-7 min I had to go inside and by that point I was going to pay cash. I told the woman that I wouldn't shop there again, and she just smirked. They can eff themselves because there are other equally-priced places...

This is the most wild thing but like others have said - they make Billionaires here! I actually had…read moreno idea but a coworker back in Chicago alerted me to this gas station lotto hot spot. This week when the jackpot got up to 1.8 million dollars, lil ol' me trekked out to Altadena from Koreatown to see what magic this shop had. Listen, I'll kill the suspense right now and tell you here I am writing this Yelp review, working for Yelp and you're reading this...so a billionaire I am not. But I won $4! ...on a $20 ticket...BUT ANYWAYS~~~ It really was a cute and fun experience. I waited in the line, and a few news channels were there recording segments. Grandpa Joe himself was there with his family around him taking photos, as well. It was absolutely packed and felt like PowerBall Disneyland. I don't play the lotto much, but they say there's something magical at Joe's. Give it a go and don't forget me when you're diving into your riches like Scrooge McDuck~!

Went in for the first time to get my lucky Powerball tickets. Joe is the kindest man I've ever met!read more

I normally don't write a review on a gas station, but the record-setting $2.04 billion Powerball…read morejackpot winning ticket for the 11/7/2022 drawing was purchased at this gas station (aka Joe's Service Center.) There's an ARCO gas station just across the street and gas here is $0.50+ more expensive than the ARCO gas station, but many visitors come here to pay homage and buy few Lottery tickets to see if lightning can strike twice. Unfortunately the restroom here is not available for public so I am knocking a star and the convenience store has a really small & limited selection (knocking another star.)

The owner and his son that work there are always very polite when I go in. The only problems I have…read morehad with this station are one time someone skim my debit card after I had pumped gas there, and drained the money out. Luckily it was restored after a fraud investigation. The other problem I have here is the pumps are difficult to use sometimes, and they tend to pop off while you're pumping your gas. The last time I went by there it was under construction in January 2026. Hopefully when the repairs are made, they won't have these problems anymore.

Worst costumer service, do not stop by this gas station I repeat don't come to this gas station.!!…read moreThe lady cashier she's rude I went in to pay for gas and I asked for the restroom and she started yelling at me to go outside and put gas first and then come back I couldn't use the restroom before putting gas and I told her I was going to pay cash that's why I'm here to pay cash and use restroom and she gave me attitude she says no you go put gas comeback, you can barely understand what she was saying, I didn't even use the restroom super rude costumer service.

Rude rude I made an attempt to purchase gum that way I can use the restroom . First she told me no…read morecredit cards I asked debit she said yes . Then she said "you need to put your pin no do it without pin" So I said okay then credit card she said no limit has to be over then $5.00. Then she asked if I had cash for restroom . I ended up walking out . She was very rude

I believe the mechanic who helped me was named Robert, he was friendly and honest. He made my…read morerepair process quick and stress-free.

don't go here- no prices listed on products and gouging done at the register! seems pretty scammy…read moreto me.

So I go here because the gas is cheap only reason. The pump required me to pay with the clerk no…read moreidea why? So I walked up and he said how much? I said fill up and he advised must provide and amount So if you over estimate it will refund the difference. I exclaimed that was stupid and he said yeah and so is your attitude. Really I am stupid for only wanting to pay for what I want? Easy for him behind his bullet proof glass as I turned and walked away! Well guess what there are two other cheap gas stations within a mile I am done with Ralph's gas and groceries. By the way for management this happen at 140pm Tuesday May 5th

I have been going to this gas station for a while , today i had the worst customer service ever…read morefrom them the attendant put in the wrong amount for gas then charged me twice he did not try to correct the matter he gave me the customer service number which was no help I STILL HAVENO REFUND NOR GAS the attendant was to busy changing his friends tire and was not focused on the issue at hand and when i told the attendant i would call them police he laughed.....I asked for a manager he states there is not one and gave me a customer service number which gave me the run around as well.

Here I am AGAIN just praising this place beyond. I can't not…read more Andres and Jack have taken such good care of me twice in the last two weeks. As always they are super efficient, kind, and accommodating. I never feel taken advantage of here. Last time even Andres spent a decent amount of time explaining how things work to me under the hood, where all my various fluids go, and just a general amount of things that I am ignorant of with cars. Then Jack talked to me for quite awhile about the new car I'm thinking of getting, and told me a bunch of useful things about how to pick them and some info I didn't know. I'm always taken aback and I think this is just a new level. I work nearby (ish) but don't live nearby and I've come out of my way twice to come here. I'll never go anywhere else so long as I am ANYWHERE in LA.

Ned and his crew did an excellent job repairing a gas leak in my 1970 Corvette, did a great job and…read morecharged me a very fair price.

Went on a Saturday afternoon. Was met with a friendly lady behind the counter. The place inside…read morelooked nicely cared for. Very well stocked! I saw that people who walked in all knew the lady behind the counter and had nice greetings and conversations. I got a friendly feeling here!

Gas is always 25 cents more expensive here than a half mile away on Washington, just east of…read moreLake.... Greedy

Stopped by to get gas and had to take a piss so bad. The cashier rudely told me they don't have…read morepublic restrooms. It's 2026 close your store if you can't put up a restroom for customers.

Honestly I stopped by to see if there were restrooms available (obviously I would've bought…read moresomething if so) but the guy said no. Now I'm looking at the reviews and it says yes. That was a bad enough experience that I'll not fill gas up here again like I do in the mornings or evenings before or after work. TBH the prices are pretty high compared to even chevron down the street. (Yes it was that serious). EDIT: Shibli, thank you for your response; however, as a business/franchise owner you should ensure that ALL platforms reflect the correct information especially if this has been unavailable for 5+ years -- you've had plenty of time to correct this information. As for the Chevron comment, this is my observation and was took my business there as of this morning. Thank you. These small things make the difference on whether someone will use your service moving forward.

Guys if you need an urgent tire air machine, this one was great. Everything worked and has amazing…read moresensors that beeped and auto stopped when too much air was added. I know low bar for tire pressure machines but finding working ones is tough in Pasadena!

They have the best prices for gas with quality. However, customer service is just ok. Their clerk…read moreare very nonchalant. Sometimes the pumps do not work properly and you have transients lingering around asking for change or being aggressive to wash your windows. Overall, it's the cheapest place to purchase gas in Pasadena for quality gas.