Don't let the 4 star fool you. It's a fluctuating rating. Surprisingly enough, they've beat Garo…read moreGas by 8 cents this whole week!!! Usually it's the other way around. Garo was at 3.63 and this Arco was at 3.55. The location rocks, because I live a mile south of here. I'm in and out, just like sex. The bummer, when I went yesterday for a fill-up, 3 of their pumps were out of order. I had to bust some moves, and I was out of there real quick. There's also a smog only test center on the grounds. I had an old car smogged here long ago. It was quick and easy too.

11/3 6:35 pm I just left this gas station flabbergasted. I…read morewent to the window to pay with cash, and the attendant was frustrated with the person in front of me because they were asking for a lot, but the shop was closed, and you can only access anything from the window. So I pay, and go to the pump and the pump is telling me to go back to the window for a refund. I go back to the window, but the attendant is not there. He said the garage so I said "hey bro what's up with my gas?" And he YELLED back "I put it, you're probably not doing it right." it did end up being on his end. I'm in my early 30s and look like I could be younger, but that was NO way to treat a customer. Whether it's a woman, man, young, or not so young. It's 2026. We don't treat people like that anymore.

This is the most wild thing but like others have said - they make Billionaires here! I actually had…read moreno idea but a coworker back in Chicago alerted me to this gas station lotto hot spot. This week when the jackpot got up to 1.8 million dollars, lil ol' me trekked out to Altadena from Koreatown to see what magic this shop had. Listen, I'll kill the suspense right now and tell you here I am writing this Yelp review, working for Yelp and you're reading this...so a billionaire I am not. But I won $4! ...on a $20 ticket...BUT ANYWAYS~~~ It really was a cute and fun experience. I waited in the line, and a few news channels were there recording segments. Grandpa Joe himself was there with his family around him taking photos, as well. It was absolutely packed and felt like PowerBall Disneyland. I don't play the lotto much, but they say there's something magical at Joe's. Give it a go and don't forget me when you're diving into your riches like Scrooge McDuck~!

Went in for the first time to get my lucky Powerball tickets. Joe is the kindest man I've ever met!read more

I normally don't write a review on a gas station, but the record-setting $2.04 billion Powerball…read morejackpot winning ticket for the 11/7/2022 drawing was purchased at this gas station (aka Joe's Service Center.) There's an ARCO gas station just across the street and gas here is $0.50+ more expensive than the ARCO gas station, but many visitors come here to pay homage and buy few Lottery tickets to see if lightning can strike twice. Unfortunately the restroom here is not available for public so I am knocking a star and the convenience store has a really small & limited selection (knocking another star.)

The owner and his son that work there are always very polite when I go in. The only problems I have…read morehad with this station are one time someone skim my debit card after I had pumped gas there, and drained the money out. Luckily it was restored after a fraud investigation. The other problem I have here is the pumps are difficult to use sometimes, and they tend to pop off while you're pumping your gas. The last time I went by there it was under construction in January 2026. Hopefully when the repairs are made, they won't have these problems anymore.

Clerk was nice and there is a clean restroom inside. I checked 3 other gas stations nearby and they…read moreall claimed it was out of service. I think the front of the building is too dimly lit.

Worst costumer service, do not stop by this gas station I repeat don't come to this gas station.!!…read moreThe lady cashier she's rude I went in to pay for gas and I asked for the restroom and she started yelling at me to go outside and put gas first and then come back I couldn't use the restroom before putting gas and I told her I was going to pay cash that's why I'm here to pay cash and use restroom and she gave me attitude she says no you go put gas comeback, you can barely understand what she was saying, I didn't even use the restroom super rude costumer service.

I believe the mechanic who helped me was named Robert, he was friendly and honest. He made my…read morerepair process quick and stress-free.

Absolutely terrible customer service. Me and my boyfriend only went here 2 times and both times…read morewere to look for my pregnancy craving. The first time we went the owner refused to let us in and did not want to unlock the door. He blamed the door being locked on "homeless people near by " but there was absolutely no one there NOR at the gas station in general. He finally let us in but was staring at the camera the entire time as if we were going to steal. The second time and last time we went, the owner was in the back eating and we had to knock on the window to get his attention due to the door being locked but the sign said that it was opened. This time he refused to let us in and said the reason was because the last time we came we only purchased one item. (We got 3 things) we were slightly irritated so we just decided to walk back to the car since it was late. Immediately after we closed our car door, he let in a customer that also had to tap on the glass to get his attention but yet still refused to let us in because of the little amount of things we previously purchased. Overall the owner is extremely rude and the door is always locked even though the sign says open. I would recommend getting your gas from another shell.

Malik at the Ralphs gas station in Pasadena was a huge help. I had trouble redeeming my $1 off gas…read morereward and neither my card nor phone number was working. Malik took the time to sort it out and make sure I got the discount. Great customer service, especially when it can feel hard to find. Thank you, my man!

So I go here because the gas is cheap only reason. The pump required me to pay with the clerk no…read moreidea why? So I walked up and he said how much? I said fill up and he advised must provide and amount So if you over estimate it will refund the difference. I exclaimed that was stupid and he said yeah and so is your attitude. Really I am stupid for only wanting to pay for what I want? Easy for him behind his bullet proof glass as I turned and walked away! Well guess what there are two other cheap gas stations within a mile I am done with Ralph's gas and groceries. By the way for management this happen at 140pm Tuesday May 5th

Here I am AGAIN just praising this place beyond. I can't not…read more Andres and Jack have taken such good care of me twice in the last two weeks. As always they are super efficient, kind, and accommodating. I never feel taken advantage of here. Last time even Andres spent a decent amount of time explaining how things work to me under the hood, where all my various fluids go, and just a general amount of things that I am ignorant of with cars. Then Jack talked to me for quite awhile about the new car I'm thinking of getting, and told me a bunch of useful things about how to pick them and some info I didn't know. I'm always taken aback and I think this is just a new level. I work nearby (ish) but don't live nearby and I've come out of my way twice to come here. I'll never go anywhere else so long as I am ANYWHERE in LA.

Ned and his crew did an excellent job repairing a gas leak in my 1970 Corvette, did a great job and…read morecharged me a very fair price.

Went on a Saturday afternoon. Was met with a friendly lady behind the counter. The place inside…read morelooked nicely cared for. Very well stocked! I saw that people who walked in all knew the lady behind the counter and had nice greetings and conversations. I got a friendly feeling here!

Gas is always 25 cents more expensive here than a half mile away on Washington, just east of…read moreLake.... Greedy

Before heading to Pasadena yesterday, my car gas gauge was at 2 bars. I said I'll just get gas…read moreafter my workout. Sure enough... my gas gauge was blinking upon leaving my workout location LOL. I had to quickly find a gas station. Well, the nearest gas station was at least 5 minutes from where I was at. It was between Chevron or Shell. Guess who won? You got it... Shell! Funny, as I was driving to Shell, I saw Chevron, but it was on the other side of the street that I was driving on so I said I'll just stick with Shell. Great corner location on Del Mar Blvd and Arroyo Parkway. Clean exterior. Prices were several cents cheaper than Chevron... yay! They also have a food mart, but I didn't go in. I prefer to pay at the pump unless I really need to go inside. If they run out of paper, I just make myself a note on gas cost and be on my way and not bother going inside to get receipt. Anyway, thanks Shell for being present when I needed you most!

Stopped by to get gas and had to take a piss so bad. The cashier rudely told me they don't have…read morepublic restrooms. It's 2026 close your store if you can't put up a restroom for customers.

I feel like every late night gas station clerk is either too stressed out or too indifferent to…read morecare, and with good reason, given the environment and shift they have to work. However, that wasn't the case this time around: the clerk was both attentive and polite. The AM PM store is also stocked to the brim with great snacks, drinks and whatnot, all at a convenient price. The whole location is somewhat safe, regardless of the hour you go and the pumps are always working and clean. 10/10 from me for the final score.

Very convenient gas station located in the middle of Pasadena and fairly close to the very busy 210…read morefreeway. Gas prices are higher than at other gas stations, but not by much. The one thing I didn't like was the aggressive panhandlers asking for money while I was pumping gas. My head was on a swivel the entire time as I had three panhandlers approach me during my brief visit, asking for change. They may not mean harm, but one never knows. This is no fault of the gas station, but it did make my visit a negative experience for my family and me.