Got soapstone countertops and a great installer from them who fabricated the soapstone kitchen…read moresink! And front desk lady kaylynn went above and beyond to source special quartz i was looking for since i only needed a small piece !

Looking for the worst experience purchasing tile? Pick Brekhus. I've built and remodeled several…read morehomes before and this was the worst experience, from beginning to end. At one point I even received an empty/blank invoice. The biggest failure- the sales rep, in trying to make a quick sale failed to disclose the extra tile wouldn't be available for return should I have extra. Yet, and curiously she did mention a restocking fee for the tile returns?!?! So when I tried to schedule a return of extra tiles, imagine my shock that they would not take the tiles...and the best part, they blamed me for the oversight. Ridiculous. If you need tile, I've got loads of it.

This is a nice studio. You could lose yourself in options for hours…read more It is impressive just how many choices you have.

Why does Yelp keep reviews from decades ago? They don't offer slab anymore…read more I have worked with Crossville Studios for 8 years and if there's an issue, my reps resolve it. I find them knowledgeable, kind, and respectful with my clients and me. I love the variety of tile there.

Our experience with Arizona Tile has been great. They really stand out among many other improvement…read morecompanies who don't seem to hire competent, helpful people to take my bunch of money and sell me their products. The folks in the front office/showroom are always helpful - patiently helped us make choices over several visits. I picked up a portion of our order at their warehouse and the folks in the Will Call office again were friendly, responsive and great. No one sitting around scrolling on their phones while I wait. The warehouse people who brought out my order and helped load were also great. Finally, the tile and quartz products we purchased are all good-to-excellent quality, much better than the digitally-printed subpar stuff at Floor and Decor. I recommend them over so many others!

If anyone needs top notch customer service at Arizona Tile in Denver ask for Clarissa. We had a…read morewater leak several months ago and needed to match existing tile with replacement tile. Clarissa asked for me to send photos to her. Within an hour, she had researched my tile and called back. She was unable to get my outdated tiles but gave me 2 different leads in CA. She suggested that I might want to expand my search for larger tiles that could be cut to my existing tile size. Sure enough, the almost exact tile match was found in CA. It was shipped 2 days later, was cut to size and the shower looks beautiful. Thank you Clarissa for your expertise and kindness. Customer service like that doesn't come along everyday.

I love The Stone Collection. Over the past two years, I have embarked on a kitchen, bathroom, and…read morebasement renovation. My HGTV watching (Jasmine Roth of "Help, I Wrecked my House", in particular), introduced me to Quartzite. This magical material is wonderful for the wear and tear of kitchen counters, so I went shopping around several places in the Denver area. I can say there are quite a few stone providers with beautiful slabs, and helpful staff. But, I return always to The Stone Collection. Their warehouse off of I-70 is chock full of anything you could possibly want in a stone slab design solution. From granite to marble to quartzite, to premium stones like petrified wood and onyx, I fell in love with so many slabs that I had to enlist my son's help to figure out which ones to choose. The quartzite from Brazil seemed to fit my style. I ended up with Sauipe (named after a city in Brazil) for my kitchen and master bathroom, and some Baccarat slabs in my hallway bathroom. When the store in Denver did not have enough sauipe for my kitchen, I went online to the Stone Collection's website, and found a slab in Phoenix, AZ that would work for my kitchen island. For $150, they agreed to move the slab to the Denver warehouse for me. The staff in Denver was happy to help me choose my specific slabs, which entailed moving material around in the warehouse, and letting me gaze at them for an hour or more to choose my specific slabs. Then, they reserved those slabs for me for 30-45 days while the fabricator (Stone Hills, for which I've also provided a review) prepared to receive them, and they also moved the additional slabs from Phoenix to Denver. I may have missed my calling as a designer, as I loved looking through their warehouse and letting my imagination wander. While their website can be a good starting point, I found it flaky and hard to navigate when I spent a lot of time looking at many slabs in many different locations. Their prices also may be a bit higher, but not by a lot. The staff was quick to point out any flaws in the slabs, which was true in one case, and gave my fabricator a bit of a discount for that. Overall, if you are planning a renovation where counters or bathroom floors/walls are involved, I recommend that you spend an afternoon browsing through the slabs in The Stone Collection's warehouse, or at least go online to TheStoneCollection.com to see what they have currently available. Stock changes over time, and some are more popular than others. Learning about the different stones, and seeing the amazing variety may change the direction of your renovation!

Working with The Stone Collection was an exceptional experience from start to finish. While…read moreselecting materials for my custom luxury home in Wash Park, Denver, their team truly went above and beyond to make the process seamless and enjoyable. From the moment I walked into the showroom, the sales staff demonstrated an impressive level of knowledge, professionalism, and attention to detail. They took the time to understand the vision for my home and carefully guided me through their stunning selection of natural stone. Their expertise made what could have been an overwhelming decision feel effortless and even exciting. Equally impressive was the craftsmanship of their fabrication team. The precision, quality, and care that went into preparing the stone were absolutely top notch. Every detail was executed flawlessly, and the finished product exceeded my expectations. If you're building or renovating and want a team that combines incredible product selection, expert guidance, and impeccable craftsmanship, The Stone Collection is truly second to none. I couldn't be happier with the result and highly recommend them.

My girlfriend and I came here to pick out our slab of granite for our new build with Oakwood. When…read morewe first walked in, we were taken away by their showroom. It was nicely laid out and had may options to choose from. The front desk woman didn't seem very personable. She seemed like she was too busy. Which was disappointing because my initial impression of the place when I walked in was good. However, the guy who helped us with our selections was extremely helpful. I can't remember his name, but he was a white guy with blonde hair and I think glasses. This guy was so passionate about his job and helping us. After we picked out the granite, we told him we were doing the backspash ourselves and could use some direction. He didn't miss a beat...he sat us down and showed us some samples. Then he ran back and grabbed some more. By the time we were done, we seemed to have a better idea of what we wanted. But just in case, he sent us free samples to our house so we could make a decision when the cabinets and floors were in. He was very accommodating, kind, and personable. Customer service is very important to me and becoming harder to find these days. HE is the reason I will do all my future business with you guys.

Hi Dan, Can't believe you told me to go to another supplier! You over estimated delivery times and…read moreprices to push me away, well it worked. I ended up finding a better variety of tiles both in costs and time. They also have a list of subs I was able to find a great tile setter. My new business is gaining traction and I feel as though I owe you for sending me away, otherwise I wouldn't have landed so good. I'll keep you posted as to how things turn out thanks again!

Helpful staff. Great selection of quartz stones that we considered for our kitchen and bath…read moreremodel. The selection can feel a bit overwhelming but that's a good thing because they have a plethora of options. There are several stone yards to choose from in Denver, however I thought MSI had a great balance of value and quality.

Looking for counter tops well MSI has a few to select from. Any color you can think of is in stock…read moreand ready for your selection.

Feeling sadistic and wanted to waste more of my time following up on the non-existent customer…read moreservice from your apparently horribly run company. Just to get an initial estimate for a project, I've contacted you repeatedly via email and voicemail, which weirdly goes directly to your owner's personal phone, but never with a response. To which I've clearly outlined what it is we need done in terms of refinishing our kitchen and bathroom tile, but to no avail. I've given approximate measurement of said space, thinking maybe our project is too small for your company, asking that you please let us know either way. Again, nothing. I work in the customer service industry, which, granted, isn't technically what you are, and I am willing to give a long leash to companies for being too busy and not GETTING this part of the whole communication process...to a point. But at this point you just seem like you don't care about the money or are too lazy or anti-social to give a simple yes/no response. Either way, you didn't get our money and we ended up going with another option. And that option is what I hope more do which is learning how to DIY. YouTube is very helpful and I encourage those with the time and means to learn basic stone refinishing themselves. It's relatively easy, but time consuming, and I would have always rather paid more to have it done by one of their "professionals." But here we are... Anyway, gotta love a learning experience you would've actually paid for.

I received 3 estimates to repair my damaged new marble vanity counter top. Stone Restoration Works…read moreresponded immediately. They were the only company to look at the job before providing an estimate. Josh was very professional and responsive. They were the best price also. They squeezed me into their schedule immediately. Jorge, the technician was so nice and professional. Took time to instruct me on maintaining my marble vanity. The end product is beautiful! Actually better than when I bought it. I am very grateful to them! Would absolutely recommend!

I purchased 4 different tiles from Bedrosians for my home remodel. The tile for the primary bath…read morefloor was not all the same lot number and the floor had lines in it with the two different tile lot numbers. This required that the floor be torn apart, potentially damaging the floor underneath. They would not replace the tile and we had to order more and pay for the demo/retiling of the floor ourselves, which was a significant cost. Then we ordered tile for our kitchen backsplash based upon tile samples they provided for us out of their showroom. The tile that came in looked like it had bloody finger prints all over it - which were not at all on the samples. We immediately called Bedrosians and they refused to refund our money or replace the tile, stating that it was a special order tile. One that looked NOTHING like the sample THEY GAVE ME! This store is only interested in one thing... your hard-earned money. Once they have it, even if there are errors that are their fault, they will not reimburse you or take returns. Bedrosians cost us a significant amount of $$ and we are stuck with tile we will never use that has bloody finger prints on it. We will never, ever, buy anything from this store again, and now my contractor will not either based upon our experience. Because of the kitchen tile disaster, I had to hurry and find in-stock tile because the tile setter was there. I had a much better and less expensive experience with Floor & Decor, and I brought the tile I chose home with me. It turned out beautifully. Shopping at Bedrosians is not worth the heartburn you will experience from absolutely terrible customer service and policies. Go elsewhere.

I cannot recommend Katherine enough, what a godsend! I came in with a very specific tiling project…read morein mind, half-convinced that I wasn't going to find what I need. As soon as I walked in, Katherine listened to me describe what I was going for, showed me exactly what I needed, and gave me design advice to make my project even better. I honestly am blown away. Super grateful for her kindness and expertise. She's my go-to for the next project!