Dr. Kim and staff are wonderful. They are a pleasure to interact with and rely on year after year…read morefor excellent vision care. ​

I went over 20 years of adult life without seeing an optometrist. I refuse to let anyone blow puffs…read moreinto my eyes. Ain't nobody poking my eyes! What for? I don't have eye problems!! Until I did. So glad I found Dr. Julie Oh. The facility is modern and well-equipped, but what really made the visit was Dr. Oh herself. She was thorough (given my two-decade gap, she covered everything). She even showed me the insides of my eyes and explained how they screen for things like high blood pressure and diabetes. This doctor is skilled, I'm telling you. She was not just in full control of my eyes, she was even messing around with my brain. Walls bent. Lines on the floor swayed. But all throughout she explained everything, was genuinely kind and patient, constantly telling me not to worry and that I was doing great. When I asked for short breaks, she was super understanding and gracious. I really liked that. Not once did I feel unsafe. No amount of tech beats genuine human kindness. One thing that really impressed me: when the computer results didn't seem right, she trusted her own expertise and switched to traditional methods. That kind of judgment and humility says a lot. Her assistants Olivia and Rosie were also great - professional, friendly, and happy to answer every question I had. The whole experience was far more tolerable than I'd imagined. Almost fun even. If you've been avoiding the optometrist like I was, Dr. Oh and this team has got you. Highly recommend!

Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

1-Star Review: Absolute Nightmare - Avoid This Place Like the Plague…read moreI went in for a routine vision check and contact lens fitting, and left questioning everything about this practice. The "contract" or service agreement they pushed was a mess of vague language. Nowhere did it clearly state product viability, warranty terms, return policies, or what happens if the lenses or solution don't work for my prescription. When I asked for specifics on longevity, compatibility, and what coverage applied if something failed, the staff just shrugged and said "it's standard." Zero transparency. I signed under pressure without any real understanding of what I was actually getting. Communication was equally terrible. I left multiple messages and emails about follow-up care for my vision--questions about lens comfort, adjustment period, and when I should come back for a recheck--and got almost no response. The few times someone did reply, it was curt, incomplete, or completely ignored the details of my request. No one followed up on the care plan they vaguely mentioned during the appointment. I had to chase them repeatedly, which is the opposite of what you want when dealing with something as important as your eyesight. The employees' skill level and hygiene practices were the worst part. During the contact lens trial, I watched staff handle lenses with minimal care for cleanliness. Tools and cases didn't look properly sanitized between patients, and the way they "shared" or reused demonstration lenses and solution bottles across multiple people was outright unhygienic. One technician casually moved from one patient's eyes to the next without changing gloves or thoroughly cleaning the equipment. It felt reckless and unsafe. If this is how they handle something that goes directly on people's eyes, I have zero confidence in their competence or basic infection-control standards. Save yourself the frustration, the unclear paperwork, the ignored messages, and the serious hygiene risks. Go somewhere that actually communicates, follows up, and treats patient safety as non-negotiable. This experience was a complete failure on every level.

I came in with the goal to purchase sunglasses for an upcoming trip. Dr. Rosie Wong showed the…read morevarious selections that they had in store and gave me the space to explore and try them on. She was knowledgeable about the trends and types of sunglasses that suit low bridge noses, which was helpful for me. The sunglasses turned out to be more affordable because she found out that my insurance gives me a credit for non prescription glasses. I didn't know I had this perk. I'm grateful that she caught that benefit! Once I chose the sunglasses, she offered to do an eye exam. I rarely get my eyes examined because I don't have any eye concerns. However, the process was efficient and educational. The assistant did a couple initial tests on my eyes and made sure the equipment was cleaned before we began. After she completed the tests, Dr. Wong did additional tests to gather more data about the overall health of my eyes. It was fun to learn more about my eyesight. She was gentle, patient and very friendly. I liked how the technology was advanced and efficient. I'll definitely come back for an annual checkup!

I needed to get a replacement contact lens and I was able to get a same day appointment. Dr. Wong…read morewas very efficient, thorough and professional. I was very pleased with the overall experience from the front staff to my examination. I would definitely recommend Prism Optometry.

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

I highly recommend this office! May was incredibly friendly, helpful, and made the entire…read moreexperience smooth from start to finish. Dr. Michelle Wu was very professional, knowledgeable, and took the time to answer all of our questions. We came here for Ortho-K (OK lenses), and we are very happy with the results. The staff truly cares about their patients and provides excellent service. If you're looking for glasses or Ortho-K lenses, I highly recommend this clinic!

I recently went in to update my glasses with my new prescription and was really happy with how fast…read moreit was to find glasses I liked in my price range. I was helped out by May and she was able to help me with choosing frames that suited my face and ones that wouldn't be too heavy because my prescription is high. Everything went smoothly and she was very professional and helpful!

The staff is always kind, helpful, and professional. Every visit for our family's eye exams has…read morebeen a great experience. We truly appreciate how attentive and caring they are, making each appointment smooth, comfortable, and stress free.

I have been a patient for over 20 years! The best optometrist and support team on the planet!read more

I highly recommend Dr. Hsu! After having a negative experience at another eye doctor's office, I…read morehad been putting off getting another eye exam. I'm so glad I found this office. The staff is genuinely friendly, welcoming, and kind. Dr. Hsu took the time to listen to my concerns, answered all of my questions, and made me feel comfortable throughout the entire visit. I never felt rushed, and it was clear that he truly cares about his patients. I'm extremely happy with the care I received and will definitely be returning for all of my future eye care needs. Thank you, Dr. Hsu and your wonderful staff!

My whole family came here recently and Doctor Tran was great. Our prescriptions were more on point…read morethan previous optometrist. For example, my husband prescription was too high from the last previous optometrist. My husband said he see clearer with the new prescription. We will recommend all our family and friends to ask for Dr. Tran. She is great!