Sonja (sp?) was flexible, fast and funny. And thourable! Thank you for cleaning my dirty…read moreapartment when I couldn't!

We had called for a deep cleaning and were quoted a reasonable rate so we booked it and the Rebecca…read morearrived on time. We were moving and had 3 of the 5 bedrooms empty and we keep the house fairly clean but we wanted to find a Housecleaner to prepare the house for listing it to sell, However, when my husband got home, she charged us $50 more than I was told and my husband paid it unknowingly. $178 total When I got home these were all the things found not completed !!!!! See photos The microwave was never cleaned, trash not taken out, floors dirty, mirrors not cleaned or dusted....... I called Guy and he did not call me but had Rebecca call me and she assured me she'd come back and clean it. Then i came down with Covid (4-5 weeks) so everything was postponed to ensure the housekeeper would be safe to clean once we left the house to the new house. So fast forward to that day and she said she'd be there at noon. But then I got these other texts from her as to why she was late each hour and by 6:30pm I had had enough of her nonsense. Guy did refund us $50 but very very disappointed in the terrible lack of housecleaning and that she never came back back to complete job at our scheduled time!!! We are also missing a new prescription that we never found. We do not recommend this company for cleaning! Not dependable, not professional and waste of money and time!!! Very disappointed Update: I just read the owner's response to this review and I am reassured that this is NOT a professional cleaning service and after reading his response it is obvious to see he is resorting to slandering me because I shared my honest experience. The pictures do not lie and neither do the pics of our texts where she kept making excuses for being 5 hours late. I was not happy and told him that and no longer trusted their cleaners to return and make it right. When I asked Guy for a list of what they require for the maids to clean he told me his computer blew up and could not provide me a list. You be the judge and you decide. Peace

I paid close to $800 (which already seemed outrageous) for a one time deep clean and I was so…read moredisappointed with the quality of work! I had to remind them that a several things were left undone and this was a team of 3 PEOPLE who came and it STILL was not done. They seemed extremely rushed when they left and it was beyond frustrating. I decided not to use them for regular cleanings. Im thankful they came out, but the service and cleaning was wack.

The complaint I had was resolved by Jill the office manager. She gives very good customer service,read more

I was given her name from a friend. Im extremely sorry to have to write this review. Its very…read moreunfortunate. But its necessary. She Was 25 mins late to look at my home to give an estimate which is fine, but showed up with a rude disposition no apology and it gets worse: i open the door she loojs dissapointed or something... She states "This house is supposed to be an estate sale home." I said no its a family home. but then she accused me of being someone totally different stating this was supposed to be the house of a dead woman and I had told her that. She seemed upsrt. She had a bad look on her face. I looked confused i said "no i dont think so this is a family home. She said, "Isnt your mother or someone dead and youre meeting me here to get it cleaned out??" Again i said no you must be thinking of someone- "Yeah ok perhaps its someone else." She cuts me off, does even so much as smile and doesnt apologize for misstating who she was meeting.... and does not apologize for being late. She then, no joke, pushed through the front door walks passed me without any asking of it is ok if i go ahead of you and open doors in your home etc.... she rushes in starts opening doors turning lights on (which i think as the homeowner I should be allowed to do!) She could wait two seconds to allow me to escort her properly through my home for goodness sakes!... when she gets to my husbands office she stops, makes a face, lets out a big sigh, says, "Ok this- we will just ignore all this". Let me add a photo below. Its a tidy office but Yes he has little statues etc he has collected on the shelf, but when i say, "Well we usually just take those down when we want the cleaning person to dust there" she ignores me, maybe grunts slightly, walks out heads down the hallway to the dining room sighs heavily again at the "outdoor pillows" ive placed there temporarily bc of the rain, im sure i made a face at this point of concern.... she, walks to the kitchen ahead of me, again always ahead of me, makes a disapproving noise the stove, walks toward the bedrms n laundry room... i feel almost like violated in some way? She is sooo negative and so rude. Just not even acting like a customer service person or owner of a business should in any way! Opening doors to rooms without my permission- jumping ahead frowning making unapproving faces... oh my gosh! Ive never had such an experience. What was probably 3 mins felt like ten. She pushes thru the house wo allowing me to get her shoe covers for her dirty shoes which we dont do my kids are young and play on the floor and we would like for works to just wear shoe covers. Her response? We cant take off shoes. Duh I get that, but i decide its not even worth it to argue. Maybe she just had a bad day- but she was Horrible rude, couldnt even remember who she was meeting, was late and never apologized never smiled, pushed through my house with a very negative attitude so much so i had to kindly ask her to leave and that we would go with someone else. I hope the next customer has a better experience. Ive seen good reviews and was referred! so I'm shocked. Bad day? Maybe? Is this what a customer should expect from someone you need to trust coming in your home when your at work? Never. Ever. Never. ******UPDATE: I appreciate the owners input and her apology. However im dissapointed she would try to say she did not say what she said, or the manner in which she spoke to me. She knows Im being 100% honest and I stated verbatim what she said in my office.Her "quote" below re how she spoke politely to me re the office is total hogwash and only serves to displace blame or make me sound overly sensitive or innacurate in my review. As in my review, I said i have no problem at all with her skipping the shelves in our office. It was simply the rude unprofessional way she spoke to me and acted in my own home. However she did not even allow me to speak, and I tried to state we plan to remove those items, but she ignored me and walked out wo a response, and down my hallway with me catching up from behind. She needs to simply move on and work with professionalism from now on.

Requested a whole house cleaning and ended up having them do floors and bathrooms. Very…read moreprofessional and efficient . Will use them again soon!

It's been 8 years and I'm happy to report that JCE Cleaning Service is still an essential part of…read morekeeping our home running smoothly. Marcia and her team provide the kind of consistency and peace of mind that is hard to find. Over the years, they've been fantastic with our pets and incredibly flexible. They still bring their own supplies, leave the house spotless every single time, and continue to be very affordable. Thank you!

Excellent service -- thorough, dependable, and great to work with. The owner is responsive and…read moretruly focused on customer service.

House got damaged multiple times and they won't accept responsibility. This isn't right especially…read morewhen the owner is ex law enforcement. Never go here! I use a company called The Cleaning Authority and they are much better. I'm an entrepreneur myself so I know what it takes to run a great business with integrity and this is definitely not what the stars say lol

I have been using The Cleaning Force for over a year now. They are always timely and professional…read more The front office is great at communicating updates and following up on feedback. The past week Michelle cleaned my home and she did a phenomenal job. I am very satisfied with my experience with the TCF team. Exceptional service at an affordable rate.

Lucy's crew comes in and leaves our house spotless. We love being able to come to a clean house…read moreknowing her crew will take care of our house. She has cleaned our home for many years. Communication with her is easy. They are reliable and responsible so if you need a crew that can get the job done, they are your crew.

Lucy's crews have been providing us exceptional cleaning services for years. They are reliable,…read morecommunicative, flexible, affordable, and they always leave our house in immaculate shape. HIGHLY recommend.

We were referred to Bliss cleaning as an alternative, as we simply couldn't get our current…read morecleaning company to return multiple phone calls to set a schedule and on 2 separate occasions... Well, I'm so glad that they didn't respond and we called Bliss and it was a world of difference. First they responded super quick, set a time and turned up on time, but most importantly, Rebecca, Savannah and Jennifer performed stellar work. They first asked questions as to what our requirements were and got to work for which we were very thankful! I highly recommend Bliss Cleaning to the point that we have set up a monthly cleaning schedule based on their first clean alone! Well done to this team.

Needed a last minute deep clean and went with Bit a Bliss…read more Excellent work! Had 2 lovely ladies ( Campbell and Mercedes) provide the work. What I really enjoyed, is that they listened and were able to prioritize their work in the amount of time they were there. Very pleased with the service. I won't hesitate to use this company again.

Lindsey responded to my service request right away Came out to give me a quote on the work I wanted…read moredone and fit me into her schedule Great service The work done was very good She is professional very respectful And the value was spot on

What a great experience working with this company from start to finish. Lindsey, the owner,…read moreanswered my inquiry promptly and gave me a very reasonable quote. She had availability within a couple days and her and her partner went out and did a great job on the house. She was thorough and responsive with her communication and very clearly laid out what she planned to accomplish during the cleaning. I'm really very lucky that I found her and her company and will definitely keep her in mind for future cleanings.