I've been coming to this bakery for a long time, my interest has gradually decreased. I feel like their pastries all have a hint of lemon flavor. It doesnt matter what item you get it's just lemony. You want chocolate cake, well here's a dash of lemon flavor, you want fruit tart here you go with more lemon. Otherwise it's a clean and nice establishment. Haven't been in a while so not sure if they have changed adding the dash of lemon to everything. Hope so. read more

I wanted to give this bakery another chance today after an unpleasant visit about a year and a half ago, but the customer service was just as disappointing. I asked an employee in Armenian how much the seeds cost. She didn't understand the word, so I tried the Russian word, which she recognized. She then told me to bring the item to her so she could scan it. When I asked about the Armenian word, she said she had grown up in the Soviet Union. I had no issue bringing the item over or clarifying what I meant. What bothered me was her dismissive tone and the sense that she had no interest in helping. I left feeling uncomfortable and unwelcome. After two experiences like this, I won't be returning. And when I came to put this review I see so many other bad reviews, I should have read these before going in. Hope the cookies I bought are not old like the other reviews state. read more

Very disappointing experience. The pastries were not fresh and seemed like they had been sitting out for a while. The quality was poor, with a stale taste and dry texture that made them hard to enjoy. For what is being charged, the products do not match the expected standard at all. I would not recommend this place based on freshness and overall quality. read more

Shame on you guys. Selling halva that is weeks old and tastes really bad. You know why mainly people buy halva, so really shame on you!!!! You sold it to an older woman that couldnt tell that it is repowdered a few times. Shame!!! read more

They are all SO RUDE. We were trying to order and look around and they started yelling at us asking how many pieces we wanted so they could get the box. We were getting a selection and didn't know atm. Couldn't they have just took what we wanted then boxed it? They walked away from us mid way speaking to them, angrily grabbed the box and then told us HOLD ON as we repeated our order again. I tried 3 times. Hoping it would be different but no matter who helps us they always have the WORST attitude. Will never come back here. read more

Really wanted to like this seemingly neighborhood bakery. The woman in the front wasn't that friendly during a 8am weekday visit (and I was the only one in the store). I asked about a particular item (almond cookies) and she had no idea if they had any. Like really? That seems like a staple or at least know that you don't have it. The 3 desserts bought were just meh. Custard tart was very sweet and the walnut cake was bland. Giant cream puff had custard that wasn't creamy or flavorful. Honestly, a stop at the grocery store bakery would have been comparable or better. Don't recommend. read more

Ararat Bakery - Walnut cake was bland and dry. Cream puff custard also not good (not creamy or custardy, more like globs of sweet, coagulated pudding) - Bakeries Near Me - Tujunga, California

Although everything in the store is good..When I asked the woman behind the counter if their bread was unbleached, she responded with, "How long do you expect to live?" as if mocking a genuine health question. read more

Very Disappointed - Not Recommended for Special Occasions This is the second time I've bought a cake from this bakery for a special occasion, and unfortunately, it was a big letdown again. The cake was not fresh at all--it had a stale texture and the taste was off, almost sour. For something that's supposed to be the highlight of a celebration, this was really frustrating and embarrassing. This morning when I was there I specifically asked the worker is the cake is fresh because I had bad experience and she said yes .I strongly advise others to be careful and avoid buying cakes for important events from here. Quality and freshness are clearly not a priority. I'm going to report this to general food safety for sure read more

The cake was so good. It was nicely decorated. I will definitely go back to try another one.

Stopped in for the vegan lahmajun and unfortunately the only lahmajun available today was meat. Nonetheless, the ladies working behind the counter were very friendly and helpful explaining what other items were available. So walked around and quickly realized although I'm not a cake person the cakes here are indeed beautiful and the other desserts looked mighty nice, too. Picked up a few little chocolate cookies for a friend, Also saw some packaged corn chips and candies . Free parking was easy right out front. I wouldn't hesitate coming back. read more

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Old & Stale Bakery is more suiting of a name; a dozen lahmajoun w/ 9 in the trash. With a faint of meat on stale dough, it was anything but edible. A tray of pastries from Ararat became the butt of our Thanksgiving joke, as it found its way to the table, only to to be mocked and ridiculed for the horrendous taste of old pastries having taken on the smell of the refrigerator. The amount of money I paid for both we were able to recoup in laughter and a lesson to not deviate from the quality of bakeries we usually shop from. The sad part was this women behind the register took so long to figure out the amounts to ring up, I honestly believe she just made up prices. $2.25 per lahmajoun and $35 for the mid-size tray of this particularly popular pastry that I cannot recall the name of. read more

Brought back napoleon because it was spoiled, and tasted terrible. I specifically asked when it was backed because I like it fresh and crunchy and was told that it's been in the fridge for an hour. When I came to return, I was told that the person who delivered told them it was fresh so it wasn't their fault. It's bakery and I assume it is being backed there. Anyways will never come back read more

They are nice and bread is good and cakes I don't have issues i recommend this place to anyone

Please avoid this place and do not buy anything from this store at all specially, the bread this is not about the quality this is about the customer service experience that I had here for several years. unfortunately this business owner do not know anything about running business in United States at all if you go in the morning and ask for a fresh bread, even though the store is opening at 7 AM, They do not have the fresh bread at 7 AM sharp. They will tell you it will be ready in five minutes which is sometimes you have to wait for 15 minutes or more to get the fresh bread so my question is here if your bread is not ready by the time you're opening the store why are you opening the store at 7 AM sharp? You can open the store at 7:15 when you have the bread ready and today when I was there a customer asked you told me the bread is going to be ready in one minute, but it's not ready. All three workers start yelling at the person saying if you don't want to wait do not wait at all!!! really? is this a type of customer service you are doing here. Please boycott this store and do not buy anything until the owner apologizes publicly . read more

It's delicious! I was shocked by the reviews. We've always found the staff there are pretty nice. I recommend the napoleons or a fruit tart.

Literally the nicest people serving, and they're super duper helpful! They explain what's inside and give you honest truth. The inside is super cute and I love the set-up. The honey almond cookie is sooo delicious, not super sweet either which is awesome. Definitely going to come back again. Highkey recommend, 100%! read more

Delicious pastries. Not the friendliest customer service though. If the staff would at least greet customers or say hello or say thank you or something, but they basically just look at you and say nothing!!! read more

We bought cake pops and asked the worker if they contained any nuts due to severe nut allergy and she assured me that it is nut free. I asked 3 times if she was sure if it was nut free and she said yes with an attitude. While my kid was eating it, we discovered a piece of walnut in the cake pop. This is very unacceptable as nut allergies are life threatening! I'm very upset and I will never come to this bakery again! If you are not sure if it is nut free, you should not give incorrect information! read more

If had choice I would give them below 0 review,0 customer service,rude. I bought pastry it was old ,cream was sour and bitter. When I did return next day no apology, they gave attitude. Horrible service ,and rude with absolutely garbage product . read more

One star for the customer service not the bread. The owner of this store needs to train himself or herself first about the customer service quality in United States then train his or her employees the same as well. I went to buy some Barbari bread today and there were two more customers ahead of me both waiting for the lady workers. No one was helping them at that moment while you could hear them talking and laughing out loud in the back of the store which you could not see them. One the customers gets angry and tried to call tem 4 times. He even opened the store door twice in order to trigger the bell sound, meaning someone is inside the store needing help. After 2 or 3 minutes a lady came out and the customer said I need help, why no is at the counter? The worker said I was in the back sorting the bread. The other customer asked why my potato Pirashki is not ready? The worker answered: it will be ready soon. Both customers were frustrated while the workers did not even try to say sorry about the wait! At the end one of the workers told the customer that we are working here we are not chit chatting with other workers. She said: do you talk to your wife like this? I was like what the hell????? If the worker could understand the customer and could even say sorry about the wait, I am sure the customer would be calm and happy after all and that is the customer service skills. Also when the store is opening at 7 am, why the bread is ready at 7:15??? So open the door at 7:15 am then. The manager of this store thinks because there is no competition nearby, it ok to have zero customer service. The workers can't even line up the customers when the store is busy and everyone is staying in a different lines all over the store. It is unfortunate that the bread quality is not even comparable to the customer service. To conclude the story happened today I would like to let you know that One of the workers mentioned to the customer at the end that do you talk like this in other non Armenian owned businesses? Dear worker, if you learn how to speak to people, no one will be frustrated and angry at you. Do not take this personal. Do your job correctly and people will appreciate it. read more

Worst bakery ever ! Horrible customer service , sells old pastries that is old . Got pastries from there that was very old, when went to get my money back they refused to return my money or give me store credit ! DO NOT BUY ANYTHING FROM THIS BAKERY IF YOU WANT FRESH PRODUCTS. read more

Do you guys have additional workers? Waited 20 minutes and the line didn't even move. The bread is great though, I just wish I didn't have to wait almost a half an hour to get it. read more

Not sure what these bad reviews are but I love Ararat bakery. The workers are super nice. The pastry is grade A. The fresh barbari is amazing best in la. And the owner is super cool. Love it read more

I do go here on occasions with my dad and brother, and I like the building of this place, and the way everything is, and the Babari here, slays read more

A golden box http://www.yelp.com/biz_photos/ararat-bakery-los-angeles?select=GaquZnPLo6-Gn_XtyKR2ww#9aQYf1X5Vbm1izBTisu7gA, filled with sweet but not too sweet, equally golden pastries http://www.yelp.com/biz_photos/ararat-bakery-los-angeles?select=GaquZnPLo6-Gn_XtyKR2ww#GaquZnPLo6-Gn_XtyKR2ww, arrived at the office. Delicacies, some traditionally Greek (Baklava), some equally so French (Palmiers), with some unique to me, seriously, I Googled 'em! Now, I truly don't know Gata from Nazooks but what I do know is I want to enjoy these Armenian delights again. For those of you close by, GO, ENJOY too! Moi? Road trip : ) read more

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Came in here while I was waiting for my food to be ready next door. Horrible service. Both ladies working that afternoon were very rude while I was looking throughout the bakery for my selection. They kept eyeing me as I was walking through the store. I felt very unwelcomed and judged.The walnut cake was ok but will not consider coming here again due to the service. read more

Trust the old and new yelp reviews, looked around something's were a bit too pricey, the nazooks and a few of the other pastry's in the front seemed fresh everything else either a day or more old, the freshest and popular thing there was the bread. Their customer service was standard and ok, and good presentation overall on how they organized everything, wished everything had a price tag didn't know the price for 80% of the stuff, got baklava premade, heard the cashier say 20 bucks was actually 28 was fine with that, was in a hurry since I was passing by to try their baklava since it's hard to find a place that makes it fresh, and had a potluck later today for a college club I'm apart of. No one knew at the potluck what it was suppose to taste like since it was their first time having baklava so I wasn't too embarrassed when I tasted that baklava, when I tasted it I realized it was 2 days old since the syrup had overpowered the flavor the balance was gone. Not gonna go there again unless things change on their layout design since it needs to say how much their pastry's are and other desserts in general. Also wished they're workers had a more greeting demeanor rather than the stay quiet and wait until someone talks to you and makes eye contact, would've given a higher rating if they had asked me at the beginning what I was looking for and hello when I entered, saying that since was pretty empty when I went there. read more

Too overpriced and definitely not worth it. I got two boxes of fruit tart, one was to take to someone's house and the other was to take home. 56 or so dollars for 2 boxes of small fruit tarts. Unfortunately they didn't even taste good and/or fresh. Also this place doesn't have prices on most of their stuff, so that's pretty bad annoying for sure. read more

The first time I went there i got their crème brûlée, I even asked the lady who was helping me if it was fresh? she said yes they are. Im not kidding as i got home and opened the box, i saw the custard was dried as rock and was covered with a big strawberry. A few weeks passed and i wanted to give them another chance and bought their mixed honey cakes to take them to someone else's house. How Embarrassing!!! The cakes were hard as biscuits, you can literally crack them where it was supposed to be soft as sponge. Not to mention someone got sick from that expired cake. This time i took pictures and i will attach them to this review. This is a big shame!! On top of all this horrible food, they have the worst customer service specially that older lady. I wish I knew their names, so I could've mentioned them. Only go there if you're in the mood to eat expired food ,because looks like that's all they sell. read more

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They don't have good customer service worker are super rude specially susana when I asked her question she didn't answer me politely . read more

Very rude and mean ,the workers their were cussing me out thinking like I don't understand Armenian one lady chubby with dark hair and fake lashes was so so rude talking back to me with no respect the cake was $40 not even fresh it so sad a place like that has that kind of people running it read more

Welllll this is the 2nd time I have gone to this place for a cake!!! Beautiful on the outside and absolutely HORRIBLE on the inside!!! Cake tasted like a dry stale old gluten free vegan diet cake made with bread mix!!! Soooo disappointing it was for my dads birthday today and he was so disappointed as well...... Don't know who is making these cakes but they are Budget cakes... I should have just gone to the super market and bought a box of cake mix and made it myself... it would had been wayyyyyy better than the crap cake that was sold to me today... read more

What really bugged me about this place is their lack of care. It's almost misleading because as soon as you walk in, the fridge displays are filled with pastries, and gorgeous cakes! The selection of cakes that are available are those of many. A ton of different flavors, sizes, and professional designs! Honestly I thought it was a bang for my buck, until I realized you pay for what you get. My sister and I picked out a beautiful vibrant Red Velvet with the perfect flat surface to write "Happy Birthday Mom" across the top. I have yet to go to a bakery that doesn't expect to have to write on a cake once in a while for special occasions but this one apparently had no experience doing so or apparently no respect in doing it correctly. While we are at the counter waiting for the associate to pull the cake out of the fridge we ask her if she can write on the cake. Not only does she seem annoyed by the request but she's rather confused. We see her head to the back and then a moment later bring out some sort of ribbon she places on the cake. She had literally scribbled "Happy Birthday Mom" on a piece of ribbon with frosting. I honestly couldn't believe it. Like I said, you pay for what you get and I will gladly put out additional cost for better quality and service. read more

Ararat Bakery - Bakeries Near Me - Tujunga, California

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Garbage food always old, cold, or stale. The prices are crazy way too expensive and bad workers. They were very rude and had a lot of attitude. The old lady with the bad makeup always had a nasty personality. Never coming back the bread used to be like $2.50 and now its about $4.00. read more

I've been coming to this Bakery since the beginning of time, at first the customer service and pastries wasn't that bad- However, it seems to me every time I go not only does the customer service get worse but their pasties get just as bad . There are several things that I've noticed which frustrated me and so here I am sharing with the rest of you! The bakery itself is clean and well organized- they have a variety of nuts, chocolates, and other treats to grab and go which to me is something you can't really mess up... My dad buys their barbari bread every Sunday morning which by the way (the size of the bread is smaller now) and it's good, I could probably say it's the only "good" thing they have...But good luck getting it, God forbid you go in on a busier morning, their ovens only take a limited amount of bread so they hand it out 5-6 people at a time and then you have to wait another 10-15 minutes for the next batch (yeah, annoying right?) Their pasties are NOT fresh, I bought a variety of pastries today tried a little bit of everything and they all had a lemon taste to it! I mean, gross... who wants a hint of lemon on everything? I thought I was crazy until I read somebody else wrote about the same thing! It wasn't as fresh, you could just taste the fridge it was sitting in for the past week, I immediately threw it away! The cakes are whatever, it's a hit or miss with that. Don't even get me started on their customer service, every time Ive been, there's a new worker and every single one of them are miserable. They have such bad attitudes and act like you owe them the world. God forbid you want to take your time on picking your pasties... you ask them a question and nobody can give you a proper response. All in all, I give them 2 starts because the bakery is clean and the bread is good- you could refer back to my review for the deducted 3 stars lol read more

ccccoooookkkkkkkkkiiiiiiiiiiieeeeeeeeeeesssssssss, bbbbaarrbbbbaarriiiii, pppiiirrrasshhhhkkkkiiii.... soooooooo goooooooddddd!!!! (Review 6/100) read more

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I've been here many times, this is my first time they have provided me with really bad customer service and the cake I took when she handed to me it sliced out. I pay $30 for this cake and she couldn't fix it. She got a fork with her dirty hands and touched my cake she didn't even wash her hands. This is very disappointing. read more

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My favorite Armenian bakery in the north valley. They have a huge selection, beautiful cakes, delicious, even though I haven't tried many of them, they have unique and good cookies very reasonably priced, and make fresh bread daily. Love their ponchik too. Can't have too much of this stuff though as it is decadent. Went in today and they have completely remodeled, moved in to the space next door which has been done beautifully and much bigger. Had to take pics to post. Enjoy the new and improved Ararat bakery. Although their staff could be a little friendlier, some of the ladies in the past have been a delight. Need to bring back the neighborhood friendliness read more

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Words can not explain how disgusted I am as I bit into and chewed on a plastic particle inside the pastry bought at Ararat bakery. Throwing away the rest of pastries and will never buy again!! This place was recommended by a couple of coworkers for good bread, but I wouldn't know because I did not buy. But honestly I don't get what all the hype & 5 stars are about. #1. this place doesn't look clean. #2. there's little parking. #3. The location is next to auto body shop and recycle center. #4. apparently pastries and baked goods are of poor quality and unsanitary. #5. The cashier lady seemed nice. #6. One fact is their prices are a little cheaper compared to other bakeries. #7. Shop here if you only care about low prices and don't care if cheap quality. These days consumers educate themselves and care about the quality of products they use. Be smart, save your hard earned cash, spend a few extra dollars and buy pastries from a clean reputable bakery. read more

Ararat Bakery - Disappointed with my recently purchased pastries. - Bakeries Near Me - Tujunga, California

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Went here early Saturday morning and was pleasantly surprised by how delicious their Armenian styled pastries were. Most places add way too much sugar in their custards but this place does it just right. Will be back for sure! read more