Can't decide what's worse- the desserts or the customer service. Just had a terrible experience from start to finish. The cashier had a total attitude problem and actually rolled her eyes at me. I asked for thumbprint cookies and she said they are sold by the pound. I asked for a half pound and she sighed, rolled her eyes and slowly grabbed the cookies one by one. After six cookies she stopped and asked if it was enough. Seriously? That was barely a quarter pound. After dealing with more of her terrible customer service (if you hate your job, quit. Don't take it out on customers) the food itself was gross! My husband and I got a slice of nutella cheesecake and oreo cheesecake. After one bite each we were done. It tasted old. Like they had been in a fridge for a month and had a freezer burn taste. They looked beautiful but that was it. Hands down, nastiest cheesecakes. They went straight to the trash. I'm only giving them 1 star because its the lowest rating. Too bad 0 stars isn't an option. read more

Ararat Bakery - Bakeries Near Me - Tujunga, California

The bread is mediocre at best. The service is terrible, especially if you are brown. I was looking for French bread for post thanksgiving sandwhiches. The woman at the register looked me up and down with a look of contempt. She stated that the bread I wanted was not available and then just stared at me kind of like she just didn't want me to be there. I've tried the bread and cakes when family members have purchased from here before, it's ok. The cakes are overly sweet, usually end up throwing away half of it. Will not be returning because of the blatant racism that is apparent at this business. They get one star because there are few bakeries available in this area so I guess they get to be mediocre and stay in business. Will not be returning. There are a few more bakeries in La Canada, I recommend exploring that area for better food and service! read more

Terrible customer service! Made me wait in the bread line unnecessarily (I was buying candy) and didn't apologize at all. Will not be going back. read more

I don't understand the unpleasant views. Quality can't be rushed. Not can you expect to be served first when there are others. If you wanna be served first then go home and make it yourself or get the goods imported yourself. read more

Went there to buy a cake with my husband, he asked the employee if the cake was fresh and she said yes. We get home cut into it and it's dry and looks old. I went back to the store and asked for a refund for the old cake and they refused to give me a refund or even store credit towards something else. Stay away!!! No wonder they have terrible reviews! Can't wait until they go out of business and a real bakery opens in their place. And what's with all the toys all over the floor blocking the shelves? Are you a bakery or a toy store? read more

Vegan lahmajun was delicious and eclairs! Everyone lined up for the freshly made armenian bread In the mornings

I purchased a cake, a slice of oreo cheesecake, and a slice of plain cheesecake from this bakery. I don't know how but all of it tasted exactly the same. It tasted old, dry, and no flavor. I threw away half of the cake. read more

Their pastries are good, but not the best. I tried a couple of their desserts. So far, my favorite ones are creme bulee and napoleon. read more

Ararat Bakery - Bakeries Near Me - Tujunga, California

Walked out of their store with a valbreso cheese ($9.99) brought it home opened it and fed some to my 9 month old baby, when I went to put the lid on, I saw the that the can was covered with rust. Not trying to make a fuss I took it back and kindly asked for a new one (not for my money back btw). The manager told me it's ok to eat with rust (I don't care what you're ok with eating but I'm certainly not ok with eating rust, or feeding it to my children!!!!). she then went to the owner who came out with an attitude and said "we can't take this back we lose money, the company won't take this" I was completely floored. I left the store and told them they can keep their rusty product. As I was walking out (I kid you not) the owner yelled for me to take the cheese with me.... I have been coming here every week for the past 5 years. Spending at least $20 each trip. They are completely unorganized. They never ever have bread ready and make people wait ridiculous long times. I have left multiple times with stale bread (which I've never complained about). In addition, I've heard many horror stories from others of how they mess up large orders. I only return because it's conveniently located but after today's interaction I will never ever go back again. I will be reporting this to the health and safety department. read more

DISGUSTING PEOPLE!!! AVOID PURCHASING EGGS!!! My husband went in yesterday to get us our usual Bar Bari (Bread), and picked up some eggs for Easter. EGGS: So he got the kind that has 24 eggs in the purple egg fillers kind of packaging. I noticed the original plastic packaging had been removed and was saran wrapped by the staff. I thought this was really weird. Why would you remove the old packaging and saran wrap it yourself???? My husband asked them and they said all our eggs are like this. Whatever that means. Anyway, I wanted to use a few for breakfast. Mind you we never buy eggs or anything else from this location other than the bread. Due to this pandemic and to avoid sending my hubby to another store, I gave him the OK to buy eggs since he was already there. So the very first egg i cracked open was rotten. Now I know why the original packaging had been removed. They sold us old eggs!!!!! My house smelled soooo bad. I couldnt even get myself to check the rest. Who are you people!!! Theres absolutely no reason for u to remove the original factory packaging unless Your swapping eggs or something. read more

Ararat Bakery - Bakeries Near Me - Tujunga, California

The bread is good but the customer service is trash. So rude and horrible makes you not want to go back.

I asked for a freshly made tiramisu cake for my son's birthday. I went to pick it up the next day and was disappointed on my first bite. It tasted dry and old. I will not be back again. I know their cakes on the fridge are a few days old sometimes and there was a reason why I personally went to ask for a freshly made cake to be picked up the next day. The lady who took my order confirmed that was not a problem. I no longer trust this business and will not be back. read more

i bought a box of assorted sweets from this place and returned it immediately. I explained why I was bringing it back, old, dry and not the same as usual and can taste the difference in the cream and the fruit on the tart is old as old can be. the lady refused to give my money back but took my box. She told me the manager would call me in the morning in which he didn't. When I called back the annoying same lady with an attitude wouldnt listen nor did she offer a solution. its not about the money but the fact that I have been going to this place for years and supported them and now thlreat customers like the dry cakes they bake and don't even offer money back or a sincere apology or swap it out for another terrible tasting tart. this place is garbage. The way they treat customers is enough to boycott. read more

Beat Armenian pastries. Not overly sweet. This is my go to place, that everyone looks forward to enjoying.

This is a great place for pastries and food. Everything's always fresh and delicious. It's one of the few bakeries I've been to that's been consistent with their quality. read more

We made the mistake of pre-paying for cake order since having someone pick up cake , due to pandemic we had to cancel order & called days before the scheduled pick up date. Yet No refund given not even partial for something beyond our control. read more

Very cold and dry food without heating. Too overpriced and definitely not worth it !!!

Very disappointed with this bakery. They freeze their little pastries. I bought four pieces of pastery and they all tasted freezer burned. I believe these were all made and frozen pre-covid. I took a bite of each one and had to throw them away. Absolutely disgusting. Will never go back. read more

Love this bakery! Their 3 leches cake is actually pretty amazing and affordable. It's not overwhelming like it is at other bakeries. We got my daughters 3rd birthday cake there, 3 leches, beautifully decorated with butterflies! We got nothing but compliments and everyone asked where it was from. I also come in to get other great pastries for the family and whenever we have guests over. read more

Ararat Bakery - Bakeries Near Me - Tujunga, California

My parents bought a cake yesterday for my wife's birthday. We got ill after eating it . Food poisoning. Don't buy anything from this place it's not the first time . I know people who bought cakes from this store they got all poisoning. They are using old staff or expired cakes. read more

Absolutely loved the strawberry cream cake. We couldn't stop eating it. So fluffy and well baked. I would buy it again for sure!

This place is horrible. They gave me the wrong cake and wouldn't give me credit or a refund, not even pastries. I had to take back the cake, but couldn't eat it, as it tastes very dry and old. Their customer service is horrible, as the owner does not care about his customers. Cakes sit there for a long time, and taste disgusting. I'm Never buying anything again! read more

Ararat Bakery - Cakes sit there for many days.Will never buy again, besides the customer service is bad, owner doesn't care about customers. - Bakeries Near Me - Tujunga, California

My husband went to buy bread and while standing in line a rat ran from the kitchen between his feet outside. Absolutely disgusted. Will never shop here again. read more

I frequently visit the restaurant next door, so decided to stop in and check out this bakery. Friendly staff and all of the pastries are beautiful. We tried a couple eclairs and a fruit tart. Pretty good. read more

Ararat Bakery - Bakeries Near Me - Tujunga, California

Ararat bakery is great. I'll go every once in a while because I heard there barbari is great and I even tried it for myself and it truly is great. But unfortunately I can't say the same about the customer service. The employees act like they hate their job and are constantly talking bad about their boss. Just the other day I was standing in line and I heard a employee telling another employees about how they don't get paid the full amount even though we do everything we are asked to do. But besides for that their pastries are horrible they taste bad and they don't even have a vast majority of different selections for what pastry you want. read more

I'm so glad to have this local bakery. Their fresh baked breads are the best. The pastries and gata are really good, although I haven't tried their cakes. If you are taking desserts to a party, you can't go wrong with this place. read more

I gave it a one star for the young girl working there. She was very sweet. The older lady was horrible. I bought 6 perashki with meat and six with potatoes. I came back in the car and none were with potatoes. I went back inside and there was no more with potatoes. She said can u just get something else. I said I don't want anything else. She said well we can't give you your money back cause you paid with a card. I have never heard that in my life in America. They sell you the wrong product and won't give your money back. Not to mention the ones I had it the car with meat was the worst thing I had eaten. The bread part was dry and the inside super salty. Please don't waste your time with this place. Oh and I got chocolate covered strawberries that were bad. Tasted like wine. read more

I bought chocolate covered strawberries to take to someone's house and when we bit it there was mold inside! I specifically asked if it was fresh and they reassured me that it was! So I don't understand how they have the audacity to sell old stuff! I've tried they're pastries too and that was old as well! read more

After their remodel the bakery just hasn't been the same. None of the pastries taste good, are often stale, and just isn't good quality. Even their barbari is hard as a rock and super thin. We take the extra drive to the other nearby bakeries to avoid wasting our money. I'm giving an extra star for the clean location and the occasional nazook that tastes good. read more

This little bakery I have passed many times on the road. We walked there today to pick up some breakfast. They have beautiful cakes and ethnic foods like pepper and eggplant sauces, teas and cheese. The cashew and almond pastries are nice, not too sweet. We tried potato and beef piroshki which were ok. They sell coffee beans, no sit down cups of coffee. Will be back again because they sell my favorite Sadaf cardamom tea. In Little India it was upwards of $8.00. Here $4.99. Yummy way to start the day. read more

I can't really talk about their many options of pastries, but I know their bread Barbari is GREAT! But saying that they still need to work in theirs costumer services, no 100% of their costumers are ARMENIANS, so every time they ask questions or give an announcement considering that. read more

I drive about 20 miles to get bread from this place, it's just not funny, they have the best bread hands down, it eats like pastry (After I put it in my BBQ for a bit of toasting. (Ask for LARGE Matnakash / Barbari) Their Lahmajun is slightly smaller than usual, but at 85 cents each is about half the price of anywhere else, & much much tastier too (almost spicy) Their delicious & very fresh pastry is $6 a pound, while others in Glendale & Pasadena charge $10-12 for overnight stuff. Just try em, you won't be disappointed. Oh crap, I'm out of bread again ... read more

Small busy market that has a great selection of Persian Style Pastries. They are very friendly always expect a rush in the mornings they have that fresh bread, Barbari all the Armenians get in the mornings. You will not make it home with out watching the bread in the car. Fresh out of the oven. Service and price is great. Small location with low over head equals great savings. Try the cheese pies best in town! read more

Good desserts! We got eclairs, cannolis, napoleons, and tiramisu. Everything was delicious and very well priced. Better than having to deal with Porto's lines and parking ordeal. Even though they have the same box colors.... My only complaint is that the Napoleons were not made with pastry cream but with whipped cream. Also the cannolis weren't traditional Italian because they didn't have chocolate chips in the whipped cream and they didn't have pistachio crumbs on the outside. But overall good. read more

I was super excited to see this place got renovated to a bigger and nicer joint. We tried a little bit of everything, from cake, tarts to Armenian sweets. I wanted to love this place, I wanted to love this place to grow.... but I am not sure because everything we bought was either old or plain, not flavorful pasteries.... I was sad to experience that. I see so much traffic going in and out weekend morning. So, they may have fresh bread Armenian people love, maybe I didn't get what they get. read more

My family comes here quite often for their barbari bread, it's always fresh and tasty. The bread is quality you can taste, and you don't get bloated after eating it. There customer service isn't always the best the workers sometimes have attitude problems, however the bread keeps us going back all the time. We usually have them double bag the bread because were particularly picky an sometimes the workers give attitude for it, but like I said our main concern is that the bread is amazing and fresh all the time, even when you buy it later in the day. read more

Rude, unhelpful, and flat out disrespectful. They misspelled the name on the cake and advised us that it would be perfectly fine in the fridge even though it's an ice cream cake! Save yourself the hassle and go to a legit bakery not this sorry, over priced place. Maybe if they cared about their customers a bit more they would actually have a business that can 1) spell a name correctly & 2) not flat out disrespect their customers All we wanted was a little help replacing the cake that was misspelled and melted due to their employee stating that it would be okay in the fridge. Instead their supervisor simply called us a liar and said I can't do anything for you. How does a bakery act like that towards someone's BIRTHDAY CAKE?? Horrible horrible horrible read more

Always very old cookies. Shame on them!!!! I bought 3 times and all 3 times very old cookies. I could break a tooth if I actually tried to eat. Avoid cookies and pastries. They want to get a rich over night. Shame on you owner of this establishment. If you understood business, you would understand that you need to provide a service or a product in order to exchange them with money! read more

Very disappointed with the quality and customer service with this bakery. We placed a custom cake order in person in the beginning of the week, explaining the frosting and look for the cake. When we went to bring the cake for our gathering, the design, and flavors were completely different. However, we let that go, but my guests said the cake tasted old and dry. And yes , they we correct!! I couldn't let that go. These people gave us old DISGUSTING CAKE ! I'm pretty sure they grabbed the pre-made old cakes in the fridge and "decorated our custom cake".. when we called the store and physically took the remainder of the cake to the store the owner/ manager said it is our fault.. okay buddy! Save yourself the embarrassment and order elsewhere. People are paying you to do your job and you just lost a customer by wanting to get rid of your nasty weeks old cakes! read more

Always his pastry's are old. Bad customer service. Not clean. I found a black long hair from my pastry.