The general repair was done well and works but I took my vehicle (2006 Lexus GX470) in for a dash…read moreremoval service. When I picked it up, multiple wood trim pieces and both A/C vents were cracked. These parts were not damaged before the service, and the damage is consistent with improper pry tool use or forced removal. When I brought up the damage, the shop offered aftermarket replacements that did not match OEM quality or finish. After I declined the aftermarket parts, the shop told me they "could not do anything further." I have spent months trying to source OEM replacements myself, and the cost is significantly higher than what the shop offered. The shop has refused to cover the proper OEM repair. This review is not about the repair being difficult -- it's about the lack of accountability and the refusal to restore the vehicle to its original condition after causing visible damage during their work. If you care about your vehicle's interior, especially OEM trim, I would strongly recommend choosing a different shop. UPDATE: Response - There was no detailed discussion or explanation of specific interior trim risks before the work. - I was never presented with or asked to sign any disclaimer regarding interior damage. If the shop has a signed copy, I've requested it but have not received one. - The wood trim, vent assembly, and glovebox panel were not damaged prior to the service and the new damage is consistent with improper removal tools and handling, not age-related failure. - Aftermarket Amazon parts offered to me do not match OEM Lexus materials, so declining those is not "declining a solution." I've sent the shop a detailed email directly so this can be addressed privately and professionally. My goal is simply proper OEM replacement for the items that were damaged during the service.

Called last minute on a Monday morning to have annual emissions test on our two cars. David…read moreanswered and said there was no appointment needed and to come on in. They were able to take our cars right away and service was great. We were in and out in 18 minutes! They have a wonderful waiting area with guest WiFi, coffee bar, private bathroom, kids play activities, fresh magazines, and every charger you could ever need. I wasn't surprised when I found out Accurate Auto was owned by a woman. It's appointed like a nice Air B&B! It doesn't hurt that the front desk team of David and Mario are awesome and super friendly! If you need anything auto, give them a call! I know I will from now on!

Bob's Auto Express is a 5* A to Z go to shop for me, very reasonable with pricing and really quick…read moreturn around, I've taken both my c10s to his shop for suspension and fuel system work, Bobs a great guy and takes time to meet and greet his customers which is a rare customer service that you do not get at other shops....his mechanics are top notch, no short cuts and very customer friendly/respectful. Thanks again for the help Bob....James Jordan

Been going to shop for over 20 years. Never been disappointed. Last trip some normal maintenance.read more

Excellent work performed here. I brought a deep dented scratch on fairly new paint and he performed…read moresome real magic to bring it back to new. Highly recommend!

We are repeat customers of Marshall at Car Spa Pro, and he'll continue to be our go-to guy. He…read moreconsistently delivers top-tier service at unbeatable prices. Most recently, he did polishing and paint correction, a full interior detail, and even installed new spark plugs and coils, all done quickly, thoroughly, and with great care. Marshall's attention to detail is excellent, and he truly goes above and beyond. If anything isn't perfect, he's quick to fix it without hesitation. He's a true professional who stands behind his work. Our car looks and runs better than ever. We highly recommend Car Spa Pro to anyone looking for honest, high-quality auto care. Thanks again, Marshall!

For many years I hated going to shops. Shops that overcharge, replace unwanted parts, or long fixes…read moreare huge disappointments. This guys get a good rating based on great service and quality repairs. The only complain is the parking lot. Needs better concrete . Sorry, had to point it out.

Robert is honest and nice. It is often busy. I have not done any major repairs there yet, just an…read moreoil change and he fixed my gas tank lid that was not opening properly

By far with all the Car Care places in Texas , Sam/Martin is by far the Best USA Car Care in the…read moreState because of there Kindness, compassion, no with all in Process of Business and Community! Very Friendly and Welcoming, Knowledgeable by far. Thanks for all they do . Always go in with a problem come with a smile every time we and my family visit them!

Mr. Sam was awesome. It is very hard to find an ethical mechanic that will not hit you with all…read morerepairs and the kitchen sink. This place is a great place to get your car fixed, assessed, or a state inspection.

Service requested : check engine light. Turns out it's an Oxygen sensor and let me know the price…read more No upsells, just the facts.

Second time bringing my GLK350 to these guys. I won't take my car anywhere else! Matt and the team…read morehere always treat me so nicely. The service, upfront, fair, and transparent cost, the workmanship, you can't beat it. I've gotten sway bar links replaced and brake pads and rotors and the work was top notch and done same day on both occasions. These guys are so kind and knowledgeable, they really know these cars and it shows. 10/10 stars

Tomball Car Clinic is honest but lack clear communication and basic customer service skills. I…read morerecommend the old man I spoke to reads 7 Habits of Highly Effective People by Steven Covey.

They did excellent work on my Lexus SC430. The muffler delete sounds awesome! The mechanic was…read moreneat, efficient and polite. His welds were very good, much better than mine. I am a mechanic and customizer and I highly recommend this shop. The owner and his wife are no nonsense honest Texas people I would love to have over for dinner. Dont take your car anywhere else.

Just to let everyone know, these guys charge a $300 diagnostic fee according to Mike. I don't know…read morewhat kind of work they do but, even the dealership diagnostic fee was 1/3 of that.

I brought my 2012 Prius for an Engine light and a couple other problems I was willing to wait or…read moremake an appointment. Also willing to wait all day if necessary. I don't have an alternative other than waiting. Refuse to even let me make an appointment for a future date and wait on that date in their wait area. I guess the wait area complete with a big screen TV is just for show. Update: I went somewhere else. The engine light was caused by the gas cap. 15 minutes to diagnose and easy repair.