Kyle was early to our appointment and fixed everything very fast and even helped with improper…read moreprior installation, 5 stars for Kyle and Plumbsy

We recently purchased a new home and were looking to install a water softener and filtration…read moresystem. We had spoken with other companies and so glad that we went with Plumbsy. Kyle took the time to answer all of our questions in detail before we made a decision. He walked us through all of our options and really took the time to make sure made a fully informed decision. He showed up right on time to install our system, did meticulous work and walked me through every aspect of his work and our new system. We ended up adding an RO system and new faucet on top of our original project based on our conversation the day after them install and are so happy we did. Kyle was awesome to work with and I would highly recommend using Plumbsy. On top of all this, they were also better priced than other quotes we received for the same work.

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

Alcides Besada is great, he helped us with installation and was such a great experience. I highly…read morerecommend him.

David is knowledgeable and attention to detail person. He installed my softener system perfectly…read morefine.

Professional, quick and clean service! Will definitely be recommending to my friends and neighbors!…read moreDavid managed to get everything done within one day, he answered all my questions and i'm very happy with the final result!

Experience during installation of water softener and filtration system was very good. It's been…read moreover a year and I need my filters changed. Reached out to Tim. Two weeks later, he told he'd come, but didn't. Called him the following week. Few days later and few follow-ups, he said he'd come on Juneteenth day. I had already planned for a 5 day vacation starting on Juneteenth and that day didn't work for me. It's been over 5 weeks now and we are using bottled water for drinking. In my case, Tim's response often was "people have been waiting for 2-3 months, it's only a few weeks for you"!!

Bought a home with a system installed by Aqua Tech. As a first time homeowner with a softener…read moresystem, I had no idea what was required to service and maintain my system. I called the sticker on the machine and Aqua Tech told me everything I needed to know right over the phone. Did not try and sell me something I didn't need and answered all of my questions right then and there. Would highly recommend Aqua Tech if looking to install or service a water softener system.

We had a pipe issue after thanksgiving dinner - and the sweetest service people came out to help…read morefix a leak. Angel and Ray did amazing job!!!! Thank you so so much! Please please tell their bosses! I'm so grateful! The thing is it turns out the problem wasn't even an issue by Sweetwater!!! However they fixed it anyway! For free! If that isn't 5 star service I don't know what is!!! They provided stellar service!!! Also John has been fantastic with any questions I've had - always incredibly responsive!!! We are a few months into our installation and have found him so helpful! Loved the Amazon and Home Depot gift cards too! AND Caleb, our water tester and sales rep was also absolutely fantastic! Sweetwater's genuineness and efficiency was fabulous and thousands of dollars less than competitors! We are so happy with our decision! I def recommend!

I recently worked for this company to aid my dad who is losing a fight to cancer. They use a login…read moredatabase called paycom. I informed my supervisor my phone was stolen, which means he would have to log in my hours manually. Out of my whole orientation group I'm the only one who sold a 8000 machine in three days which is a big thing. My boss not only fired me but he didn't even pay me me my full check and I didn't do anything wrong. The crazy part i use that money to get back and forth from Saint David's in Austin,and I live in Killeen. I needed the money I worked for. I have proof of me being at work and I have proof of my boss telling me he would fix my hours. I was emotionally drained so I couldn't take proper action. Undeniable evidence. Ive been reaching out to everyone I know on legal advice. And I finally found an angel I am going to sue this company I only wanted my $400 check. My lawyer who after seeing my evidence took my case said I can pay him after we win and 400 dollars is a joke compared to what I will receive granted the circumstance. My father's illness has nothing to do with this company but I worked to pay for rides so I may be by his side during his last day. I was robbed I have proof. I hope justice will be served. And I hope no one ever has to go through anything like this. God bless.

Niles installed a water softener for us, and we're happy with the result! Niles gave us the best…read morequote amongst other installers in Austin. He's also very knowledgeable and answered all of our questions and concerns clearly. You will get great quality and service working with this company at a fair price! A year later, the system is working perfectly with low maintenance. Just refilling the salt pellets when the water line drops below the pellets.

Answered all question prior, during and after installation. Called prior to arrival, showed up on…read moretime and charged price quoted. Installed a clean looking system and tested water before and after installation.

Great job, very knowledgeable and courteous !! Had very helpful advice…read more Thank you again !

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

I was looking for a soft water system and spoke to many companies to get estimates and hear their…read moresales pitch. I looked at reviews on yelp and online. Lone Star by far had the best ratings and had a good price. I did choose this company and everything went well. Lone Star didn't try to sell me anything extra. As a matter of fact I asked about an R O system and I was told to wait for the soft water system to go through a few regeneration cycles before spending extra money for an R O system. I really appreciated that. If you're looking for a soft/R O water system I recommend giving Lone Star a call before you decide on a company.

We purchased a water filtration system from Hill Country H2O last year. The installation…read moreappointment was professional and thorough, and the system has worked great with no issues since. We recently had it serviced as part of the annual maintenance. Derek arrived on time, answered our questions, and completed the service quickly and courteously. Highly recommend Hill Country H2O for anyone interested in a water filtration system.

I have been using their services for the past few years to maintain our home Brita pro water…read moresoftener system. Every instance has been very pleasant and professional. From the initial calls with Angela to make an appointment to the completed service, the experience all-around is hands-down the best! They are very responsive and helpful and even go above-and-beyond to ensure all your questions and services are taken care of. Highly recommend them for all your water-services and maintenance requirements. Thank you and will be utilizing for more! Enjoy!

Great customer service and support. Have used their services for 16 years and always had positive…read moreexperience. Had a problem with my system and Michael quickly diagnosed issue and resolved it on the spot.

Fantastic service. Fast, easy, and friendly. My new water softener has made SUCH a big difference…read morein my water quality. Wish I would've invested in this sooner!