I have used this company for the last four years. They are very reliable and do a very good job…read morewith your pool. As far as the owner's customer service skills....... it depends on the day. One day he could be very nice and the next day not so much. He has an arrogant intimidating way about him at times. With that being said, I don't always feel comfortable calling him first. I usually call the technician that was assigned to my house. (I wasn't even aware he was no longer there since I'm not home when they come out). We had torrential rains a week or so ago, and it messed up the balance of the Pool so I reached out to the technician that was assigned to me and he informed me that he's no longer with this company. I told him I was not aware of that situation I said sorry for bothering him, but that I like to call him first because I don't feel comfortable calling the owner since he's moody. This former technician then told me that there were other customers that felt the same way that are no longer with him. The next morning, I get a text from the owner telling me that he doesn't know why I called. my former technician to complain about him and because of that he's terminating my service. Didn't ask me what happened or asked me why I feel uncomfortable to call him just assumed. (the conversation was obviously repeated back to the owner) The owner has a you're YOU'RE WELCOME attitude not a thank you for your service attitude. That in itself is a reason that I would not recommend this company. I am a small business owner myself. If I had a customer that compained to my husband about me or me about my husband, the last thing I would do is tell them to get out of my store. I would call them and say, why do you feel this way? How can I fix it. That's why we've been in business almost 50 years. We and cherish our customers . Without them you don't have a business.

Quick to response. Competitive and honest. Would recommend for any of your pool needs.read more

A while back I published a review and refer to this company Cleveland masonry however I has been…read morebrought to my attention that this is not the right masonry company that I reviewed. The correct name of the company is c l e masonry and the owner is Joe Vega and it is now under the Ohio masonry any questions you can look at the diamond Bradstreet report or the Ohio attorney general's office complaints against them once again it is CLE MASONRY

Joe and his crew gave me more than I expected. The new walkway is fantastic. Good price & great…read morework.

Love my pool ! All the workers were so efficient and kind. They might have ruff edges but the…read moreoutcome of what they work hard for is speechless.

Unsafe drivers on the roadways. Marked company van driving erratically almost striking cyclists on…read morethe road. The owner was very disrespectful of the person who tried to report this problem. Not a company I want driving through my neighborhood.

My hot tub sprung a leak and it was empty last Friday morning. I called Northcoast and by 1:30pm a…read moretechnician was out. Mick quickly found the problem, fixed it, thawed out my frozen outside water faucet with a hair dryer! and refilled the tub, all within an hour! I highly recommend Northcoast Spa & Tub. This is the first time I've ever used them, and three other places I called would not help me because they did not sell me my tub. The charge was also extremely reasonable!

Mick was great! Figured out the problem right away. Worked very quickly and fixed it in an hour…read more Upfront with pricing. Didn't ask for payment until he was done. Very happy :)

Shaker pool service came through when it mattered! We were new to the area and had received…read moreShaker's info on a referral. Best experience with a poll guy ever! We were new to ownership and Ed took the time to educate us, put Together a plan and fix the mess we inherited. We were given 2 BS options from 2 other local pool companies. It was nuts the stuff the other companies were trying to get us to do. You would've thought it was the pool at the Hertz Castle! Then Ed's team showed up. Reasonable solutions for a regular pool. It was fantastic! Great service and reasonable prices so definitely give them a call!

Have recommended Tom to my neighbor and they also did their fathers roof. Very honest and extremely…read morehelpful!

My wife noticed a leak from our roof that was already pushing 30 years old, so we called out some…read morecompanies to take a look and get some estimates on the work. Joe came out, took a look what was going on, and gave me an estimate that was identical in scope but half the price of another estimate we received so we opted to go with Eames and Sons. Joe was fantastic to work with and kept me up-to-date on scheduling of the entire process, from dropping off a trailer for the old roofing materials, dropping off the new materials, the actual day of work, etc. The Eames and Sons crew came out, did the work in a single day, and then Joe came out the next day for an inspection. Joe noticed some of the work wasn't up to the Eames and Sons standards, so he had someone from the crew come back out and redo it and then came back out the same day to check on the work again. I also noticed that some of the mortar between bricks near some of the work seemed to now be missing and he came back out on his own time to fill in the gap. Eames and Sons, and specifically Joe, definitely went out of their way to make sure our roof was perfect and that I no longer needed to worry about the leak we found. This was a fantastic experience, and I would definitely recommend others use Eames and Sons for their roofing needs. EDIT: I noticed some damage to a window screen after the dump trailer was moved away. Joe fixed the screen himself and sent someone else out to take care of some of the metal around the window as well. Eames and Sons has gone above and beyond what I expected and they have set a very high bar for any work that gets done around our house in the future.

Once again, K&S Mechanical came to the rescue! Every time I've needed their help, they've delivered…read moreoutstanding service, and this experience was no exception. I called about an issue with our shower, and Karen immediately took charge. She was friendly, professional, and made the entire process easy from the start. I received a text back the very same day, and she had an appointment scheduled within just a couple of days. On the day of the appointment, I received a text about 20 minutes before Justin arrived, which I really appreciated. He showed up right on time, introduced himself, and quickly got to work. Justin was courteous, professional, and clearly knew exactly what he was doing. Rather than trying to upsell unnecessary repairs or replace parts that didn't need attention, he carefully diagnosed the problem and had our shower working properly again in about 10 minutes. That kind of honesty and expertise is hard to find these days. What really sets K&S Mechanical apart is their commitment to customer service and integrity. Their pricing is fair, their work is honest, and they genuinely care about doing the job right instead of simply making a sale. A huge thank you to Karen and Justin for another outstanding experience. I won't hesitate to call K&S Mechanical for any future plumbing needs, and I highly recommend them to anyone looking for reliable, honest, and professional service. They have definitely earned my business for years to come.

I can't believe it's taken me 3 years to write this review! K & S has been my go-to plumber for the…read morepast few years. I do real estate full-time and I first used them to assess the sewer lines in an apartment building my brother and I were personally in the process of buying and he found a sink hole underneath due to the corroded sewer lines (saving us thousands of dollars.) Ever since I have recommended them to all my buyer and seller clients in need of a plumbing inspection, repair or scope! Which is honestly saying a lot, because after 11 years in real estate, I have very very few contractors I recommend. Because a lot are unreliable, but NOT them! They respond quickly, they show up, they are available in emergencies, they do great work, they are super knowledgeable, they are honest and they NEVER pressure my clients into repairs they don't need. They treat your home like it's their home and what they'd personally and professionally recommend! There is also not enough space in here to share all the things they've caught for my clients: rotted sewer stack mains, sewer gas leaks, water intrusion, leaking lines, safety concerns and so much more. Plus, the willingness to put my clients mind at ease by discussing their reports in person or over the the phone at literally all hours. And never making you feel like any question is a silly question... they truly care! If you hire them I promise you won't regret it! Thank you so much Sean, Justin and the K & S Family for being the best in the business! You so appreciated!! Sincerely, A realtor who only trusts them for all her and her clients plumbing needs! (I attached some photos from a recent job, where they scoped and saw the sewer stack was rotted. They then replaced it and replaced all the old waterlines as well.)

I have to say, the owner and his staff were professional and very knowledgeable. They delivered…read moreexactly what they said they would. Our driveway was pressure washed and looks like new! The build up of dirt and mold is no longer there. I will definitely be calling on 5 Star again for other services.

Their quote, to wash & seal the drive, patio & porch, was the most detailed of the 3 estimates we…read morerequested. The driveway was sealed with PPG Aqua Pel clear. When it rained that night, they re-applied the sealant the next day. The patio & porch are stamped concrete and were sealed the following evening with Butterfield color pro 350 wet-look sealer with shark grip. Everyone I dealt with was professional and answered all questions and provided guidance on dealing with stamped concrete.