We obtained a 13 year old Sundance Marin hot tub "for free" from someone my wife works with and it…read morewas supposed to work and we'll it didn't . So after trying a couple of things myself to get the heat and circ pump Going i had to call some experts. When I called to make an appt spoke to Mick who was nice and asked me to try some things first to see if I could get it running, which I thought was really nice to try and save A service call. I had already tried some so he came out to test. After checking all the voltages on circuit board he found that part of the board was bad. So he wired the circ pump in to be on all the time and the heater started working immediately. However a few hours later when spa reached set temp it gave me a flo error because circ pump was still running. So called back and he said he thought he could trick system into letting that pump run but instead it goes into safe mode thinking something is wrong. So I set up an appt after speaking with him he had a circuit board that will work with spa and installed and it has work great since. And I thought their service call fee was reasonable. Good company.

My hot tub sprung a leak and it was empty last Friday morning. I called Northcoast and by 1:30pm a…read moretechnician was out. Mick quickly found the problem, fixed it, thawed out my frozen outside water faucet with a hair dryer! and refilled the tub, all within an hour! I highly recommend Northcoast Spa & Tub. This is the first time I've ever used them, and three other places I called would not help me because they did not sell me my tub. The charge was also extremely reasonable!

I had a late opening for my pool this year and after having two huge trees removed from around the…read morepool this past winter, there was a thick layer of fine silt sitting on the bottom of my pool. My usual opening routine didn't work well, and I decided to seek help. I left messages at a handful of pool services in the area. Mike was the first to return my call. He asked specific questions and listened as I walked him through what I had already tried. I was surprised when he asked me to get something to write with and follow his directions. He walked me through a plan, made sure I knew what I needed, and the timelines. He could have charged me who knows how much, but he heard me tell him that I've always been able to work through caring for my pool on my own. He told me to try the plan and call him if it didn't work. I shared my surprise at his willingness to give me guidance when solving others' pool problems are how he earns his money. He laughed and said he'd rather be known for being helpful and honest when someone is asking for information. I told him he's probably earned a customer for closing and opening from this point on - and for anything else that is beyond my capabilities. In today's world of no callbacks, no replies, no-shows and poor communication, dealing with Mike gave me a little bit of hope that there are good business owners out there.

Mike is the consummate professional! From the get-go, he was on top of the whole project. He was…read morecourteous on the phone when I was setting up the appointment. He was flexible about the time of the appointment and VERY accommodating! Once he arrived, he and his associate (I'm sorry that I don't remember his name) were fast, efficient, and friendly. He took the time to explain everything he was doing and answered all of my questions (and didn't make me feel stupid about asking them, which is a pleasant change). Mike told us to call or message him with any questions, and he actually responded promptly and courteously every time. He has since checked back (unprompted by us) to make sure everything is still running smoothly. You can trust Mike to do good work and to STAND BY IT. I will call him again (without hesitation) in the Fall to close our pool down for the winter. Thanks, Mike!

M&G provides a great customer experience when on site. Also, they have saved me $200+ in…read moretrip/service charges by trouble shooting issues over the phone and solving the problem free of charge. This is an industry full of questionable service providers. Ethical vendors are tough to find and ethical ones that do what they say they are going to do when they say are going to do it are nearly extinct. M&G checks that box. I've used 4 or 5 other vendors in the city and they have universally disappointed. Matt and his team are great at what they do. Now that I use them, I no longer have anxiety when I need to service on my pool.

I have used this company for the last four years. They are very reliable and do a very good job…read morewith your pool. As far as the owner's customer service skills....... it depends on the day. One day he could be very nice and the next day not so much. He has an arrogant intimidating way about him at times. With that being said, I don't always feel comfortable calling him first. I usually call the technician that was assigned to my house. (I wasn't even aware he was no longer there since I'm not home when they come out). We had torrential rains a week or so ago, and it messed up the balance of the Pool so I reached out to the technician that was assigned to me and he informed me that he's no longer with this company. I told him I was not aware of that situation I said sorry for bothering him, but that I like to call him first because I don't feel comfortable calling the owner since he's moody. This former technician then told me that there were other customers that felt the same way that are no longer with him. The next morning, I get a text from the owner telling me that he doesn't know why I called. my former technician to complain about him and because of that he's terminating my service. Didn't ask me what happened or asked me why I feel uncomfortable to call him just assumed. (the conversation was obviously repeated back to the owner) The owner has a you're YOU'RE WELCOME attitude not a thank you for your service attitude. That in itself is a reason that I would not recommend this company. I am a small business owner myself. If I had a customer that compained to my husband about me or me about my husband, the last thing I would do is tell them to get out of my store. I would call them and say, why do you feel this way? How can I fix it. That's why we've been in business almost 50 years. We and cherish our customers . Without them you don't have a business.

Very professional and quality company that worked on our pool last summer…read more Will be calling them again to maintain this summer! Great people!

Always answers the phone Communication is a positive…read more Hard working knowledgeable crew

A&R remondeling did a outstanding job on our Kitchen and back splashes! Workmanship was perfect…read morewith attention to detail.Great communication great price.We truly cant say enough of how great of a experience we had! A true pleasure to do business with.A+++++​

Can't say enough good things about my encounter with Matt today. A customer at a different…read morecommercial flooring store suggested the Floor Store Direct when I could barely get an answer from the employees at the first place! Matt was kind, patient and gracious. I was visiting family and looking to track down a replacement floorboard, or even just a patch. Matt took the time to find a suitable substitute from his overstock and gave me 3 boards on just a handshake. I will definitely be recommending Matt to family and friends who live in the area..or if I'm ever of need of flooring to bring back home...it would be worth the drive.

Great experience! Everyone was very helpful and knowledgeable. So happy with our new carpet!read more

Jason provides high quality work & dependable service. When we bought our home the first thing we…read morewanted to do was refinish the hardwood. We were working with a short time frame between closing & when we needed to move in, but Jason was able to accommodate us. After we pulled up the carpet we found that there was plywood screwed, glued and stapled to the floor. We pried it up, chiseled away the glue and pulled (what seemed like) thousands of staples. In the end, you would have never known the condition of the floors before River Hardwood finished them. He worked fast, efficiently and made several repairs weave seamlessly in. Jason was also highly responsive to calls & texts and communicated his progress with us everyday. I would highly recommend River Hardwood.

These guys are awesome to work with! We had five rooms refinished and couldn't be happier. The work…read morewas done within a couple days and they worked around our schedules to make sure we didn't interfere with each other. Jason sent pictures via text throughout the process to keep us updated on their progress, which was very refreshing. The entire house was surprisingly clean afterwards and we feel we definitely got more than our money's worth. Would highly recommend calling them if you're considering having your floors redone!

Tim was the electrician who came to my house. He did a wonderful job. Efficient and was very…read moreprofessional. He cleaned up after the job and even vacuumed the area due to debris from ceiling and wall. I would definitely recommend them!

Conner Electrical just completed 2 small projects that we have wanted to be done for a long time!…read more The electrician (Cole) was on time and completed both items in a timely manner. This company is very easy to deal with. When originally contacted the owner called back promptly to find out what we needed. He got us scheduled this week! The total price was reasonable for what was completed! Thank you Conner Electrical Services!