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    Colley's Pool And Spas

    5.0 (3 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

    Services - Colley's Pool And Spas

    Pool chemical testing and balancing

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    3 months ago

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    5 years ago

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    8 years ago

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    The Pool Doctor

    The Pool Doctor

    3.4
    (5 reviews)

    I am very disappointed with the service I received…read more I was given a service window of 8:00-9:00 AM, but the technicians did not arrive until 11:30 AM. During that time, there was no way to reach anyone directly by phone--only voicemail--and my messages were not returned. When the technicians finally arrived, they failed to add the necessary DE (earth) to my filter, which led to additional problems, including issues with my heater and an overheating pump. Because of the lack of communication, follow-up, and support, I had no choice but to contact another pool service company. They responded immediately, took the time to diagnose the problem properly, explained everything that was happening, and resolved the issue quickly. Unfortunately, my experience with this company was frustrating from start to finish, and I expected a much higher level of professionalism and customer service. Not recommended

    bought my home. pool Dr had been servicing the previous owner, and the Service Manager came out…read moreand told me I needed a new part as he was standing there looking at my system because one part looked older than the rest. He did not test it. since then they've charged me close to $2000 and I still have the problem. They just started replacing parts. They turned me over to aqua cal because pool doctor could not resolve the issue Aqua cow said the system is under warranty pool doctor says too bad you authorized us to replace these parts. rep asked me if the screen was clean. the warranty girl at pool Dr. told me, the screen would be clean. That's part of what happens when this new part was put in. I sent in another technician after firing pool Dr and he sent me pictures of the screen totally clogged. pool dr told me I have no recourse with them.I was treated like the adversary and definitely not as a customer at the time, I didn't know who Aqua cal was or I did not know what these parts did or how they worked this is in Cape Coral Florida. The warranty person expected me to totally understand the system. Amy told me in a mocking voice, sir, we just put the new part in the screen will be clean and I checked the next day and of course it was clogged. And the tone of her voice and the curt response had me shaking. I still don't have the problem resolved, and they left me hanging and they were paid for what they did. This is kind of a thanks for nothing but give me my money back and they are refusing.

    Great Lakes Cleaning

    Great Lakes Cleaning

    1.0
    (2 reviews)

    I would not recommend this company. We initially met at my home and discussed what I wanted to have…read moredone. I wanted a spring cleaning although they do not call it that. We agreed on the things I wanted cleaned and the price to include baseboards, wipe down decorative items throughout, floors, ceiling fans, wooden furniture and outside of cupboards with Murphy's oil soap and furniture polish etc.. They said that they bring all the supplies. The day they came 2 women arrived, one who had been with the owner when we initially met and went over the job. We reviewed what they were going to be doing because they brought nothing on paper that we had discussed. When I reminded them about washing with Murphy's oil soap they said they didn't bring any, I said no problem I have it. A bit later I asked if they needed a stool for the fans and they said no they could reach...I am 5'6 and they were both shorter than me. How do you take the glass globes down to wash if you can't reach them. They don't. I then asked what they were wiping the decorative items with and they said they were just dusting them...I do that every week. The agreement was to wipe them with a cleaner. The next thing was that they were in the master bedroom for a total of 20 minutes and I asked if they did the baseboards and moved the furniture to clean under and they said they don't move furniture. I said how do you spring clean and wash baseboards if you don't move anything? All of the furniture is on coasters on wooden floors to slide easily. I then went and called the owner who I had met with. I told him my concerns and his response was that he was at work and didn't have any paperwork with him and he asked what we agreed to and I reminded him. He said they dont move furniture unless I pay more and I said we discussed all of that and that he agreed to baseboards and floors and how do you clean those without moving end tables, night stands etc..He had no explanation. He than asked how long had they been here because they needed to leave after 2 1/2 hours for their next job. He did not seem to care that they were not doing what I had hired his company to do. He said they needed to finish up. I said you planned on them spring cleaning 9 rooms in 2 1/2 hours? He asked if they washed the outside of my cupboards and I said they are doing them now. He said they needed to wrap up and I said they still had 3 rooms to do. He kept saying they need to get to the next job. He had no apology and no concern or regard for the job getting done right or that we agreed to. I walked out in the kitchen to see one of them wiping my ceramic floor with paper towel. No bucket, no water! I asked for a receipt and they told me they never give a receipt that no one ever asks for one but that they would tell the owner. They asked if I'd like him to bring it or mail it and I said to mail it, I never got one. After they left I checked the rooms and took pictures of areas they never touched and sent them to the owner. I still have the pictures and would share them. He never responded. No follow up. Basically, it's a joke they wanted 50.00 per hour per person to dust some but not all of the furniture, wash the outside of the cupboards and wash floors with papertowel. I would not recommend this company.

    I had hired them to clean my house to prepare it for showing. Unfortunately, I was not there…read morebecause I had to leave to make it to my new job in NE on time. The expiernce with this particular company was the worst. First off, the price continued to rise and rise, even after me writing in what my expectations were on this site. Then, they did not even finish everything that we agreed to... like cleaning the windows on the INSIDE of the house. Afterwards, I reached back out to the company to provide feedback and all I heard were excuses. They also tried belittling me and insulted my intelligence. I am a mechanical engineer with a masters degree... I am not slow and I know when I do not get what I paid for. DO NOT hire them.

    Colley's Pool And Spas - poolservice - Updated August 2026

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