Terrible customer service. Not friendly or helpful. They also charge 15$ to test water even if you…read moreare a customer. You have to buy the chemicals from them or they charge! I asked the lady well what if I have chemicals at home? She said well your gonna have to take a picture of them to prove it! That's ok I will take my business somewhere else!

From the owner: Waide's Pools & Spas is Erie, PA's premier provider of swimming pools and supplies needed to enjoy…read moreyour pool to the fullest. We specialize in in-ground and above ground pools, fiberglass pools and pool accessories. We've been providing top quality swimming pools and expert installation for more than 35 years. We also carry pool chemicals, supplies, parts, pool liners. solar heaters and filtration systems.

What great, honest and helpful hot tub and spa folks. I have never owned a spa, but these folks got…read moremy 20 plus year old spa up and running, working great at minimal expense. They have held my hand the whole way, making sure I wasn't pouring money into a lost cause. Great service, great repair. I would not shop anywhere else.

Extremely pleased with the ongoing service my family received from the PI Hot Tubs Team! Mark and…read moreMike went out of their way helping me and my family find the best solution for our needs!

We were looking for a robotic pool cleaner and decided to call this business. I got great…read moreinformation from a lady that has been there over 20 years. I went into the store and purchased one after she showed me a floor model and complete instructions on how it worked. Even got a $50 rebate. Very knowledgeable and extremely friendly! We have pool stores a few miles from us but will go back to Colley's for anything we need in the future.

All of the staff are super ilniwledgeable and willing to go above and beyond to meet your needs…read more We've had them open and close our pool and they are super quick responsive. They know exactly what they are talking about and don't try to upswell anything.

These guys are the best! Aiden and Danny came out to drain and clean my hot tub. They were prompt…read moreand efficient . My experience with Young's Hot Tubs overall has been outstanding. Would highly recommend!

The delivery and set up crew, Tom, Kamron and Rob, was extremely helpful and professional. They…read moremade sure everything was positioned exactly where we asked and explained the start up procedure thoroughly.

bought my home. pool Dr had been servicing the previous owner, and the Service Manager came out…read moreand told me I needed a new part as he was standing there looking at my system because one part looked older than the rest. He did not test it. since then they've charged me close to $2000 and I still have the problem. They just started replacing parts. They turned me over to aqua cal because pool doctor could not resolve the issue Aqua cow said the system is under warranty pool doctor says too bad you authorized us to replace these parts. rep asked me if the screen was clean. the warranty girl at pool Dr. told me, the screen would be clean. That's part of what happens when this new part was put in. I sent in another technician after firing pool Dr and he sent me pictures of the screen totally clogged. pool dr told me I have no recourse with them.I was treated like the adversary and definitely not as a customer at the time, I didn't know who Aqua cal was or I did not know what these parts did or how they worked this is in Cape Coral Florida. The warranty person expected me to totally understand the system. Amy told me in a mocking voice, sir, we just put the new part in the screen will be clean and I checked the next day and of course it was clogged. And the tone of her voice and the curt response had me shaking. I still don't have the problem resolved, and they left me hanging and they were paid for what they did. This is kind of a thanks for nothing but give me my money back and they are refusing.

They know what they are doing! what a pleasure working with this company…read more Prompt service. Friendly and most importantly, KNOWLEDGEABLE! They figured out our pool issue quickly and fixed our multiple issues. While this was our first experience with Pool Doctor, it will NOT be our last!!

Tney take care of my mom. We are visiting for lunch. Surprised how good for hospital…read more Highly recommended nice helpful staff

Excellent hot tub, steam room and sauna…read more Pool looks a bit small, but they can always build an outdoor one. The amenities provided are cleaned and always full so you know they check daily. There is an indoor running track and a zen room. Not many gyms have this. All equipments are available for yoga.

I purchased a pool liner in 2019 from Chautauqua Pools and Power Sports. It has never been right…read more Almost immediately started pulling away from wall. I have been getting the run around since the first time I told Brandon there was a problem in May of 2020 He told me it would be challenging to fix properly, but he never told me that he wasn't going to fix it. First I was told I'd have to wait for the water to warm up, then he never returned my calls until it was time to close the pool. The next season it was the same, as soon as the water gets warm I'll come fix it. And then my calls and texts were ignored all season. I was hopeful that 2022 was the summer it was going to be fixed finally. Since no one answers the phone at the retail shop and no one takes messages off the machine I went there personally to see if it was ever going to be made right. At that point Brandon starting yelling at me, saying that he told me it was going to be hard to fix and that he's told me that before. I left their store in tears. I have never been treated this way before, and never expect to be treated that way again. Until this liner problem, I was a happy customer. I feel their handling of this situation is fraudulent, and yelling at a woman customer is never acceptable. We paid over $6,000 for this new liner, and now our pool is barely usable.

Brandon and Leanne are fantastic! They do all my pool work. I just replaced my heater with a…read morePentair. Great heater, but most of all great service and reliability. Brandon was over after 6:00pm to diagnose a heater he didn't sell me, long story, but he had a new one installed the next day. Highly recommend!