Tom and his helper showed up on a Saturday. Quickly diagnosed a bad submersible pump and replaced…read moreit. I was going to schedule a time to do the sump pump since they were the same age, but they just replaced it on the spot. Quick, quality craftsmanship.

Woke up to a cold house. Called George Winston Co., a local buisiness, and they were at my house…read morewithin 2 hours. Dan, the technician, really knew his stuff about my boiler system !! I couldn't be more pleased with the response time and service...they're my "go to" guys from now on !

Deceptive pricing, I was quoted 575.00 for the work. When…read morethey arrived at my home. They stated the worst case scenario was $1,500

Fast work, but zero professionalism and a refusal to communicate…read more I hired C. Carlin to clear a kitchen clog. While the drain was snaked, the overall experience was a failure in customer service, safety protocol, and basic accountability. The Issues: Safety & Scheduling: I scheduled a 3:00 PM appointment and adjusted my entire workday to ensure I was home. I arrived at 2:55 PM, only to find the crew had already finished and left. They arrived early and entered my home while only my underage son was present. No courtesy call was made to indicate they were ahead of schedule, let alone to ask if it was okay to enter the home without an adult present. When I raised this concern, the office manager told me I should "take responsibility" for my son not announcing he was a minor. It is standard professional practice NOT to enter a home without an adult present. Preventative Care Denied: Because they finished and left before the scheduled time, I missed the opportunity to discuss my concerns regarding my main house trap. Given past basement flooding, I wanted to ensure kitchen debris didn't cause a secondary blockage. I would have gladly paid for an extra 10 minutes of work, but they were gone. My later request for them to return and "finish the job" with a proper consultation was denied. Hostile Customer Service: Every phone interaction was aggressive. The office manager used "being extremely busy" as an excuse for their lack of communication, yet they were flexible scheduling my appointment time when taking my $175. She was more interested in pushing an upsell for a $10/month subscription maintenance program than addressing the fact that her crew left a mess of water and debris on my floor (no shoe covers used). Lack of Leadership/Access: When I requested to speak with the owner to discuss these lapses, I was told quite abruptly, "Well, that's never gonna happen! We don't do that here!" This interaction made it clear that despite the family name, the business is no longer operated with a "family-owned" level of accountability. Customers are shielded from leadership, and valid concerns are met with denial rather than solutions. The Bottom Line: They are efficient at a 10-minute "quick fix," but they charge premium prices ($175) for the bare minimum. If you want a company that respects your schedule, your home, and basic safety boundaries, look elsewhere.

Super Duper Service! Can't say enough about the professional, expert, and speedy service we…read morereceived. Called Mr. Rick first thing in the morning (on what was promising to be a scorcher of a day) about our air conditioner cutting out. Said he would be passing by my house so would stop in and take a look. He was here within fifteen minutes! Diagnosed the problem very quickly, had the part in his truck so it was switched out with the faulty one and the a/c was on within minutes! The bill was very, very reasonable. Will call again and will recommend his spectacular service to anyone who will listen!

Mr. Rick is very professional with good communication skills to explain why my heater stopped…read moreworking. He worked around my schedule and gave me outstanding service to get my heater up and running. He respected my budget and was more than fair in my charges. Will hire again! VC

Called to set up a garbage disposal and sink hook up after my new countertop went in. They did a…read moregreat job hooking everything up and cleaned up afterwards! Cost was very reasonable.

Scheduled time on Yelp. Called and left voicemail mail to confirm. No one called No one showed.read more

I've hired these guys five times total. Once in 2017 and four times this year for three different…read morerental properties. They show up fast and unclog drains for a set price (I think they're up to $129 - they were $99 back in 2017 if I'm not mistaken). They have the heavy equipment (the cable machine) my plumber doesn't have and so when there's a clog I call these guys as they get the job done and it's cheaper than hiring my plumber to go at it with a basic augur snake.

They never used their underground camera technology as advertised on card. Said I might have…read morecollapsed pipes . So it cost me $130 to get a might be, and the water was still in my basement but drains on its own after a couple of days . ‍

John provided the service. It was enjoyable to watch how carefully he diagnosed my problem and…read morefixed it. He is very careful about cleanliness and cleanup after his work. Service from Agnello is always productive and worth it.

We are lucky we have great connections. That said the service is awesome. Great service and the…read morework is top notch. A great "go to" for all our heating and air conditioning needs. Sean W,is a amazing asset to the team. Thank you. MacInnes Clan

Took them 2 years/3 visits to remove the knob and tube wiring. Electric still shorted out 3 floor…read morefans. Aside from that, Do not rent from Simonian Rentals if you are an Assault Survivor. The female office manager is of the belief they are "whiners, good at getting people to do stuff." They take it personally when a renter wants to move. She is creepy, off-putting, and lies under oath to get HER way. Diane Morschhauser-Simonian is the victim hating the victim. Their rental maintenance people are sub-standard as well.

My mistake was not getting a contract or estimate prior to hiring this company. AND THEY GOUGED…read moreME. I paid $1154 for 2 electricians to take 5 hours to install a single 240 watt outlet for a new electric stove. The house electrical box was new w/ plenty of space for the new electric stove, the line path to the kitchen wall in the basement was clear and this dynamic duo only had to drill up 1 floor to install the 240 watt outlet. 5 hours. AND the ironic part, even after the lead electrician asked me what type of stove was to be installed so he could put in the correct outlet, he did zero research and installed the wrong outlet. The company had to come back and install the correct outlet. I paid for incompetence and greed. I have to give 1 review star b/c there is not an option for a 5 star BAD review.

Had 4 ceiling fans installed, GFCI, and attic light installed. Electrician came at scheduled time…read moreand was very efficient, friendly, and worked very neat. Received the bill and charge was very fair. Highly recommend.

Called with a wiring problem I had after trying to replace a couple of old light switches in our…read morehouse. Joe came out and had the problem fixed in no time at all. He was very courteous, professional, and knowledgeable. i would highly recommend Knorr Electric for any electric needs. Dave & Cindy A.