Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

The entire Master Geek Pool and Spa team have been incredible partners for us over the past two…read moreyears. We operate several Airbnb properties in the area with pools and spas, and having a reliable service team is absolutely critical. Master Geek has never disappointed. Their cleanings are consistently thorough, their support is incredibly responsive, and their repair work is always professional and done right. There have been multiple situations where they stepped in quickly and saved us during tight guest turnarounds. Before finding them we went through several other pool services that were unreliable and frankly terrible. Since switching to Master Geek, everything has been smooth and dependable. If you need a pool and spa team that shows up, communicates well, and takes pride in their work, I could not recommend them more highly. They have been one of the best service partners we have for our properties.

Thank God for Alec! I thought I had an issue with my pool pump and was freaking out as it appeared…read morethere was no water going through it. Alec showed up first thing this morning and took a look at it. He went through everything with me. He showed me I did have water in my pump it was just clear and I couldn't see it. So thankful that he took the time to ease my anxiety and explain. Everything to me. This is exactly why I use McKinneys pool service. With people like Alec, you know the best people in the business are taking care of you! Thank you, Alec. And thank you McKinney Pool Service!

Zero follow-up, zero urgency, and forced to do their job for them!…read more I delayed writing this review because I truly believe in supporting local small businesses. However, I can no longer stay silent while this company completely disregards my concerns, ignores suggestions, and refuses to communicate effectively. We hired McKinney's to install a brand-new pool filter and pump on June 10. Immediately after installation, we noticed the pump did not work. The technician confirmed it was defective and told us he completed a warranty claim. A week went by with absolute silence from both McKinney's and the manufacturer, Pentair. When my husband texted to follow up, McKinney's apologized and recommended we contact Pentair ourselves to help speed up the process. We spent hours/days being sifted through Pentair's faulty automated system and being repeatedly hung up on. When we emailed McKinney's management team to explain that we were getting nowhere and desperately needed their help, they completely ignored the email. My husband kept texting them, only to receive the same repetitive excuse: "the Pentair rep is out of town." With the 4th of July rapidly approaching, I called the office myself. I spoke to Bobby, shared my immense frustration, and explained that we had an upcoming holiday pool party. I told him that since we already paid for a working product and service we didn't receive, the right thing to do was for McKinney's to replace the pump themselves and handle the defect on the back end. Bobby assured me this was a top priority, claimed the owner was in a meeting, and promised a callback to see if the owner approved. I never heard back. Days later, My husband and I left back-to-back voicemails. No response. Finally, this morning, I called their new customer line just to get a human to answer since our voicemails weren't being returned when selecting the "returning customer" option of their automated intake call system. I spoke with Kevin, re-explained everything, and again asked for a new pump installed and the defective one removed. Once again, I was told the owner was in a "meeting" but that Kevin would call me back in 30 to 60 minutes. Surprise--no callback. And instead I received a text over 3 hours later saying he would call me in the morning after speaking with the owner (which at this point, I have zero confidence in that taking place, hence this review.) Frustrated, I did my own research, saw hundreds of similar complaints about Pentair, and decided to take matters into my own hands. I filed complaints with the Better Business Bureau (BBB) and the Federal Trade Commission (FTC), started a claim with the Attorney General, and emailed Pentair's corporate executive board and CEO directly. To my shock, the CEO of a multi-billion-dollar company emailed me back within an hour, apologized, made it a priority, and had senior directors calling me with their pool service techs for info on the pump installed to expedite the claim to fix it. My absolute disappointment with McKinney's lies in the fact that I feel they placed 100% of the responsibility on the customer and added massive amounts of stress to our lives by also not returning our calls/email or following up with this matter. They demonstrated zero urgency. Why couldn't McKinney's office staff or customer service reps take the time to make these calls/emails on our behalf, especially since they submitted the initial claim and we paid them in full already. It is shameful that the CEO of a global corporation contacted me before the owner of this local business ever did. Because of McKinney's complete lack of a contingency plan for it's customers when random defects happen, I had to cancel our annual 4th of July pool party with out-of-town guests, cancel my toddler's swim lessons, and experience daily anxiety watching my pool turn filthy and green while I acted as the front-runner doing what I felt like should have been their job. So tomorrow will officially be day 28, without a working pump. If we ever get our new pump, we will never use this company again after this experience and deeply regret not just going with another company like Leslie's Pool Supplies. To the owner: you need a better plan for when defective equipment is installed than making your paying customers wait weeks for a representative to come back from vacation. Overall, this company has shown that it is FAR from "eager to go the extra mile" for its customers.

Aurelio has been a heaven-send for us! He's been so responsive and his service is excellent. He…read moretakes care of our spa (hot tub) on a weekly basis, and it's been easy and incredible for us. He doesn't just show up to show up, he actually provides quality service. Whenever we need him, he's there for extra visits, too - and his prices are very reasonable. I couldn't be happier and I highly recommend his services!

So far so good! Great service, very communicative and thorough. I'm glad I made the switch to this…read morepool service company.

My pool has been green for 1 week. They want to charge me $1,400 to clean my pool. Absolutely…read moreridiculous!!

Found this company randomly, and I'm so glad I did! Alex really knows what he's talking about. He…read moreimmediately found the issue and responded with a reasonable cost assessment later that day. It's hard to find someone who knows what they're doing AND are truthful and honest in their work. He's a one of a kind find! Glad I found him for my mom's pool. :)

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

We purchased a home with our first pool and was told by the Home Inspector that the pool equipment…read morewas old and will need to be replaced soon. After a few months, our single speed pump broke at the same time as the Heater. We used our Home Warranty to have it fixed. The company that the Warranty company used was awful. After a few weeks of broken equipment and no pool circulation we decided to just replace all the equipment as recommended. We called Leslies Pool Supply to get a quote. In-store, they gave us a quote for equipment and install and then scheduled a consult to verify the equipment that was needed. When someone called to confirm the appointment, they notified us of a charge just come out to look at our equipment. This was not explained to us in the store which was frustrating enough to look elsewhere. I found "Keep It Clean Pool Services" on a Yelp search. I called 5 different companies and Keep It Clean Pool Services was the only one who answered. I got a call back from 3/5 companies several days later. Keep It Clean Pool Services came out SAME DAY to take a look at our system and recommend upgrades. Within a week, we were up and running with all new equipment, and we even had them add Automation and LED colored lights to our Pool/Spa. Jim & Greg (Brothers) were fast, efficient, friendly, and reliable. Also, their prices were 25% less than leslies pool and they were 100% worth every penny. My husband just started the Hot Tub from his phone as he is leaving work!

Jim did an awesome job removing a spa equipment from the former home owner. He showed up on time…read moreand finished the work quickly and nicely. Highly recommend.

I have been doing business with Mike and Trish for over a year...THEY ARE AMAZING!! They…read morecommunicate, always on time, and my pool always looks great. They treat my son and I just like family. When you have concerns they are always willing to talk/help/ listen regarding the situation. I HIGHLY recommend this pool service company

Mike has been taking care of our pool for at least 6 years now. He runs the most efficient,…read moreknowledgeable and reliable pool service -- and we had have a number of pool services over the years, so we know! There's no dawdling with Mike -- he works hard and quickly -- the man is energetic and thorough. He is also very responsive. Anytime we have had a concern, we reach out to him via phone or text and have always gotten a fast call back. If the issue needs attention, out he comes! His knowledge is awesome, he knows pools and their equipment and has fixed, repaired or replaced parts for us. Our pool is always in good hands. It's clean and functioning. When there's a problem, he identifies the issues and gets it resolved. Mike is a problem solver. When we planned to take a month long trip one Summer, we were concerned about maintaining the water level required for efficient pool functioning. Mike suggested we purchase a pool water level apparatus that attaches to a hose. We ordered it from Amazon -- under $100. It worked so well that month that we've used it for years ever since. His pricing is competitive and fair. He works quickly -- uses his time very efficiently and effectively. He and his wife are excellent communicators as well. They keep in touch. Mike has recently hired a young man who is carrying out the pool service activities in the same manner as Mike. All good! Highly recommended!

I'm very pleased with AMG pool service. Arturo is reliable, reasonably priced and takes great care…read moreof my pool. He also goes out of his way to educate me on water chemistry. I recommend you give him a call.

So thankful to have found Arturo, he provides an excellent and honest pool service. He lets you…read moreknow when he's on his way and when the service is completed. Our pool looks great!