First let me start by stating that I am not a big review guy, however the practices at Aqua Pool in Richboro, PA must be addressed. I have owned and operated a pool for multiple years and was in need for some servicing to this my pool. I decide to reach out to Aqua Pool, we agreed to have them service the pool and repair multiple parts with new equipment. They then decided to put used, damaged, worn parts into my pool almost causing a complete failure. When I reached out to them they were extremely rude and non helpful. They insisted it was my problem and they wanted nothing to do with repairing the bad parts thy installed. With my pool out of service and these parts causing further damage, my wife and I decided to hire a different pool company to come fix the mistakes that Aqua Pool did to my pool. The business practices and lack of professionalism at this company is questionable and concerning. I would never recommend using this company with such an expensive item for your home. A long with workmanship concerns, there are multiple safety concerns I have with this company and my families wellbeing in our pool. I recommended using Leslie Pools or WW Adock Inc. in Huntingdon Valley, both companies more competent, better employees with better knowledge, materials, and skills. read more
