Saw online they rent out moving equipment etc... but not this location as I was told when I got to…read morethe store. Just my luck again...

Although I miss when they had staff stationed throughout the store that really were experts in…read morespecific areas. I was looking for solar lights for a walkway. Glad I found a box of two. Then found some gorgeous marigolds. The Kizzy helped me check out. She is a delight !! Helpful and so nice.

Great local hardware store. I was waited on right away. It was my first time there but won't be the…read morelast! The gentleman who waited on me was pleasant and humming while working. You can tell he loves what he does. Happy to give them business over the big stores.

Friendly quality service. Had multiple screens repaired. Done in a timely professional manner.read more

Cookies AND hardware! Spoke with the store manager, Tim after he asked me if I needed help. I…read moreappreciate the quality customer service and personable environment, a classic small town hardware store. You get the feeling through their engagement with the community, knickknacks and services provide true value to Newtown. Thanks y'all!

Great gem. Old time hardware store that has everything. Their secret weapon is their friendly and…read morehelpful staff that can fix anything for a reasonable price.

Went there to see if they re-screen window screens. The do it in the rear of the store. Took five…read morescreens in and total came to $111. Was told it would take a few days, but they called me the very next day to come back and pick up the finished screens. Great service and a good price. Can't beat it.

I had maggots in my trash can. Needed new trash can and pesticide . Chris Fox was at the ready when…read moreI came in. Shared my problem and he quickly took me to an isle and recommended three products and walked me over to trash cans . I was sure shocked at cost and he quickly assured me it would last and had a 10 year warranty to boot. The whole time Chris smiled , was informative and reassuring. That's what I want and expect in my experience. Chris validated the shopping local is the best experience!

The value and selection is more than okay, but the service was absolutely HORRID. i ask where a…read moreproduct is and all i get it a "7". no "aisle 7" or even a glance in my direction. just mid conversation and lightly says 7 to me. like at least have the decency to look at me. after coming back up to the counter to purchase the item i needed, the guy in green with the beard just simply sounded like he hated his job and his life. his vocal aura just made the whole interaction feel so bland and boring. have a little life, it's a nice day. just because your day is not perfect, doesn't mean you should spread that energy; especially to your customers whilst being a retail worker. Will not return, as if that means anything to a big store like this one, but i'd rather shop somewhere where the workers are pleasant to talk to, maybe even a bit personable if it's not too much to ask.

I have used Thornridge Ace in the past -- several times. Every single time the older gentlemen (who…read moreare apparently the owners) are impatient and rude. Previously I was not able to order paint online and pay. However, this time I checked and the website indicated I could select the type of paint and color, pay online and I would be emailed when product was ready for pickup...which I did. I received an email shortly after placing the order. That email read "YOUR ORDER IS READY FOR PICKUP". Now, I know what that means but it appears Thornridge Ace does not. I drove to the store -- and by the way -- I chose this store because it is much closer to my home than other stores. In the past, I would order online from Ricciardi Brothers in Fairless Hills, because I can order & pay online and then just go in and my paint is ready TO BE PICKED UP. Anyway, I arrive at Thornridge and show the gentleman behind the checkout counter the email with my name and order number, which clearly indicates my order is ready to be picked up. He snarls that it is not ready -- and then goes to the paint center, spends three or four minutes trying to look up the order and then a young man says he has the order. To my surprise, instead of handing me the mixed quart of paint, the young man goes back to another area of the store, comes back with a quart of paint and then has to put the paint into the color distributor -- then put the can in the 'mixer'. At this point I have been in the store for over 12 minutes. I say to the older gentleman that I was surprised the paint wasn't ready and he snaps "well, what if you didn't come to get it" and walks away. WHAT? WHAT?? WHAT?????? The paint HAS BEEN PAID FOR -- YOU SOLD THE CAN OF PAINT. Who cares if I don't come in -- are you kidding me? So, after the young man mixes my paint and hands it to me I politely say to him all of the above. I was very nice about it, but said this situation was so badly handled that I could have driven back and forth to Ricciardi's three times for the amount of time it took me in Thornridge. He also said "well, if people don't come to pick up their paint, then we're stuck with it". I said - "BUT IT'S PAID FOR -- YOU MADE THE SALE!!!!!! Oh, and by the way, if people don't come and pick up their custom mixed cans of paint -- you can call Restore to give them a donation of paint and they will send someone over to pick up the paid for paint so they can offer it to their customers". I will never ever go back to Thornridge. They seem to have completely forgotten that they are a local retailer -- and in today's marketplace, the little retailers are struggling against all the big box stores (whose customer service is far superior!!!). Customers are your lifeline. It's a shame this is no longer important to you. And one more thing -- I will be posting this review on Google & Yelp -- where there are many other negative reviews about unfortunate and completely unacceptable interactions with the owner(s) of this store. Shame on you...

This is not a slam against Home Depot, which gave me excellent service, overall. Hence, the 5…read morestars. This review really is to warn people who are shopping Home Depot to be aware of SAMSUNG products. If you're considering buying new appliances, you will save yourself grief by avoiding Samsung. This company used to be known for high-quality products, but now they are like so many other unethical companies that don't provide the quality they promise and don't care about customer service. I bought 4 new appliances from Samsung through Home Depot all at once and waited many weeks for delivery. Finally the fridge was installed October 27, but it doesn't work!! Doesn't cool food. Called Samsung that day. They said they would send out a tech but I have to wait 2 to 3 days for a phone call from them to tell me WHEN this tech might come. And then it would be several more days before the tech actually does show. Have now been without a fridge for 7 days. Had to throw out food and buy a cooler to salvage some. Naturally, Samsung refuses to reimburse for the food and extra cooler expense. Finally contacted Home Depot corporate and it turnes out Samsung LIED to me and violated their contract with Home Depot. This contract stipulates they must REPLACE (not repair) any bum appliance that customer reports within 48 hours of delivery. I won't get replacement fridge until November 6. What kind of way is this to run an ethical business?? Brand new fridge, waited for it for 3 months, and it doesn't work right out of the box. Hope the other appliances aren't defective too.

Well they are great until you have a problem and expect HOME DEPOT to stand behind one of their…read moreexpensive products. I have been waiting for over three weeks for Hone Depot to respond to a short, well thought out letter which included a reasonable repair request.

I felt safe going in (mostly because if the cute cat) because there were signs posted about masks…read morebeing required. The attendant was nice and made me feel welcome. I wish I needed something more than a 10.00 plunger.

Have been shopping there for some time for small plumbing parts and general hardware items. So…read moretoday I get a flyer in the mail listing a number of "True Value" sale items. I go there with a list of 5 things shown in the flyer. They only had one item in the store. Needing 10 gals of one specific item for a Sat. Project I called 2 other "True Value" stores. "We don't stock sale items, we're an independent store". I guess that "True Value"sign out front is a mistake. Just doesn't make much sense to me. If you're not a T.V. store, remove the sign on your wall. I guess Ace really is the place.

Great local family run hardware store. Closer than Home Depot/Lowes and better service, so more…read morethan happy to pay an extra dollar or two here and there for that convenience and glad to support local small businesses over mega-corp big box stores whenever possible.

Helpful, knowledgeable and friendly service! Well stocked with everything you need. Also an…read moreamazing selection of grills and accessories- stop in and see Mike and Kyle, they are experts on all of their products!

Can't say enough about uncle Bob's!!! I had my bathroom remodeled in 2022 with a custom glass…read moreshower purchased from uncle Bob's. Recently, the glass door needed adjustment. Mr. Jake showed up within 2 days of my call. He not only fixed the door but cleaned the soap scum that had accumulated inside the door! When I asked for a bill, Jake said "NO CHARGE"!!!!! I said no charge????? Who does that in this day and age???? That is good business to say the least! Do not hesitate to call Uncle Bob's!!!!

The team at UBG&M are fantastic. It's a family owned business with fantastic prices for custom…read moreshower glass and install. Cindy and her team were responsive with estimates, scheduling for measuring, and install. We did a master bath reno and while I had to follow up with most vendors multiple times for updates, Cindy was different. She informed me of timeline and worked scheduling to meet my needs. The team that came out to install did a clean and detailed job. The seams were perfectly aligned and glue was cleanly applied. My bathroom shower looks amazing.