I use Evo Pools Service to take care of my pool and they did an exceptional job After another…read morecompany left my pool with green water and it became unsafe for my family to swim Evo Pools stepped in and worked their magic Not only did they fix the issue but they did it in a friendly and professional manner. I highly recommend their services to anyone in need of pool maintenance.

Be careful with this company…read more We switched to EVO Pools a few years ago because we needed a reliable pool service to open and close our pool. They are a local company as well and seemed reasonable the first year. Last summer, we had them open and clean the pool. They showed on time and communicated arrival. When they arrived, many of the workers (while friendly) don't speak English and so there are a few language barriers during the process. Many times the workers will just instruct to call the office to discuss any questions or next steps. So, asking them about their process or what should expect is futile. A day after they left, the pool was not clean (debris at the bottom and algae on the walls). I called and emailed and the response was that it may take a few times to clean the pool for it to be truly clean. And they would come back "for a charge" to clean it again. What?? And honestly, if I didn't pay A LOT of money to open, I wouldn't have been that upset. So, I simply remembered that I would need to add a cleaning next year and worked to get the pool clean on my own. We used them again this summer, but this time I ordered a cleaning with the opening (as a separate item to which they charged me an hourly rate). The pool reps came (same workers) opened the pool and cleaned it. They let us know that someone would be back for the full cleaning a day later. GREAT! They came back a day later (I was charged 1.5 hours) and cleaned the pool. When they left that day, there was still algae and other sediments in the pool. My husband and I thought this would be cleaned by our filter, expecting that the walls and floor were scrubbed and this is what caused the cloudiness in the water. Two days later when the water cleared, there was still algae on the walls, floors, and around the lights. I reached out to express my concern and the response was "it may take more than a few cleanings" and they were happy to come back out and CHARGE ME AGAIN!!!! It was clear that the work/scrubbing of the pool walls, around the lights, in the creases of the stairs, etc wasn't done at the cleaning. We will never use EVO again. I give them 2 stars for communication because they do quickly respond and especially quick to tell me that they would happily come out and fix the issue at MY expense. And if you have money to burn, you could just have them come out 20 times to clean your pool until it's done and ready for the summer!!

I'm not very knowledgeable about pools or their repairs and up keep but Mr. Flores was kind,…read morecourteous and always willing to explain things to me if I had questions. Not only did his workers do an amazing job but they always showed up on time and were well organized and cleaned up very well after themselves. I really appreciated that. The work ethic is astounding and their dedication to their job shines through when you see the finished product. I would recommend Flores Pools to all my friends and family since they offer great customer service, in Spanish and English!

From the owner: Flores Pools is a complete pool & spa renovations and pool service company that strives to build,…read moremaintain, and service quality inground swimming pools in residential homes as well as commercial pools. Call for a free estimate on any renovation. Flores Pools also offers a wide variety of services. Free estimates on all services. Our Services Include: *Swimming Pool Openings & Closings *Valet Services (Cleaning) *Equipment Repair/Replacement (Pumps, Heaters, Filters, etc.) *Skimmer Replacement *Tile Repairs *Pool Renovations (Tile, Coping, Plaster, Decking, etc.) and much more!

Had this company open and close my pool this year. Pretty…read moresure they over charged me on the opening. Only had them close in case of miscommunication between me and her. The day they are scheduled they don't show up. I call, they are behind and will be in the next day. The next day, no show, no call and no answer from my calls Fast forward they show up two days late and close the pool. This bill is higher again. They charge me for plugs that they pulled out while opening in the spring. Talked to the owner and he told me he'd split the charge for the plugs. Why would I even pay half? Already paid for them once. He told me "do what I think is right". Hope this review fits the bill. It's hard to find good work/ quality these days and if you read this far you will know that you have not found that here.

Great pool knowledge Haven't had an in-ground cement pool…read morefor 20 years. Todd went over everything with us after opening the pool. Water testing is free. Chemicals reasonably priced. Looking at signing up for the valet service. Highly recommend Great family business

I highly recommend Ultimate Pool Service. Brandon is truly the best - honest, reliable,…read moreresponsible, professional and knows a good deal about pool maintenance. We have used this pool company to manage our inground pool for a while and the pool is cleanest it has ever been and thankfully issues free. It is all thanks to Brandon's diligence and good care. So happy to have found and tried his company. The quality of service is always excellent, response times are swift and prices are very reasonable. Five stars without a doubt! Thank you!

He was fantastic and helpful on the first visit. We followed his recommendations and after that had…read moreour water tested go get an accurate reading. Sent him the results and he replied that he was not coming back. So would not recommend

Hard working bunch of young guys. They work to satisfy. Very eager to please. Good communicators.read more

Owner didn't have a good demeanor. I paid him over $200 for a full systems inspection. He left…read moreafter 30 minutes because of pending storms. I then asked him if he would return. He said he would if I agreed to pay him for another service (cartridge cleaning). He then returned without warning in the pouring rain. His demeanor was very off. Recommended getting new filters when though I personally did a deep cleaning that worked and saved me hundreds of dollars.

I echo the feedback shared on other reviews. The customer service and client communication are…read moreabsolutely bottom of the barrel. (Which I found surprising from a family owned business that prides itself on building a company based on relationships). They are very happy and pressure filled to take ALL your payments, but they do not have any project management. The plumbing group didn't check in the the sales guy and they put out pipes in the wrong place. Carlton had to dig up and move (which took weeks of me badgering them for follow up). we had the same issues with plaster and they couldn't even finish all their loose ends before the end of season. They committed to complete this season and here we in August and they did not follow through on the written commitment. I would NEVER recommend Carlton Pools. Please research other companies.

One of the most poorly run projects I have ever seen. Feels as if once we paid a majority of our…read moremoney it just got continually worse. When starting the design process and picking a cozy corner we were not advised that there were different sizes or that different sizes were even a possibility. You would think that after spending a large sum of money we would be informed about all of our options and not just standard sizes. A lot of the pain in this project came from the extremely poor communication on timing and people just showing up on short notice. After waiting a month from when we were projected to start after the winter all of the trades and processes seemed to be scheduled once the previous step completed instead of trying to stagger them to tighten up the timeline. We were/are still constantly having to reach out to get ETAs and updates on when items can be expected or scheduled only to get voicemail boxes and days worth of waiting on responses. Now today we arrive on plaster day and at 5:30 the crew shows up, drops a pump in our pool that had water in it and left immediately which we were advised they will not be back until the afternoon. This will now jeopardize getting the water in the same day plaster is completed and their pump is still in the now empty pool running as I type this. Instead of communicating with us while they were on site what the plan was the crew just put the pump in and left. To me it would have been logical for somebody to contact us and ask if there was water so we could attempt to pump out ahead of time or know what to do to help out so they didn't just drop the pump and leave without telling us the plan. Again extremely disappointed with the level of communication and service we have received and do not recommend after this experience.

Best pool service! I tried 3 others wasted my money. Finally my family and I were able to enjoy my…read morepool! Thank you! You're the best.

From the owner: Vivid Waters Pool Service is dedicated to providing excellent customer service as well as thorough…read morework. Keeping your pool clean, clear, and functioning properly is our top priority!

Merman has great technicians who are thorough and friendly. You get a an email after each visit…read morewith pictures and a checklist of what they have done. Valerie their Operations Manager is quick to respond with any concern. They will even respond to problems even on weekends. The owner Bill knows all facets of pool maintenance and has given us valuable tips to improve efficiency of our pool. We are very happy with Merman Pools

Used John to open our pool, paid him the first day and he never came back. Would say he was coming…read moreand not show up. Waste of TIME and MONEY. BEWARE.

If your looking for a reliable pool company, go no further... Vince and his crew are the best. They…read morehave been in business for years and stand behind their custom work. Their service manager Bob is great! He makes sure everything on your pool is working perfectly before leaving your home.... Don't be penny wise and dollar foolish trying to save money by some of these fly by night guys that claim to know everything. I have personally been beat by several of them..

We are extremely happy with Crystal Clear Signature Pools and the service they provided from…read morebeginning to end. After hearing one horror story after another and reading reviews of other pool companies we decided to go with Crystal Clear Signature Pools. Bruno, who designed the pool and the owner Vince were involved every step of the way, helping us to make decisions. Vince is a perfectionist and is on top of all the details before, during and after installation. Their contractors were top notch and not only were they great with keeping our property clean but they were all very professional and courteous. We love our pool! Steve and Linda

Used them a week ago to fill my pool . They were quick and efficient and the water was sparkling…read moreclean definitely recommend them if you're in the Bucks area and you need your pool filled up and don't wanna use your Well Water and the price was very reasonable

They were quick and friendly. Fulfilled my last minute request like it was no problem and saved the…read moreday.