The new General Manager is great . She is very helpful. I enjoy coming into the store.read more

Is this store closed? Store hours clearly marked on door. Went here twice and store was closed…read more A note on the door would be nice to let your customer know.....

Great shop Great folks…read moreAlways has what I need Very knowledgeable If you got a pool this is the place to go

We ordered a pool last season , unfortunately with everything going on it was delayed until this…read moreseason. We found the customer service to be amazing, willing to help every step of the way. This is our fist pool, and they have been, completely understanding with our lack of knowledge and have helped us to get everything ready for a fun filled summer with our new pool.

Avoid this company…read more I was very clear upfront about the scope of work. I specifically told the owner, Paul, that there were about 3 inches of water in the pool that would need to be pumped out. He acknowledged this and we agreed on a set price for the job. After completing the installation, he tried to charge me an additional $200 for pumping out the water--something we had already discussed and agreed was included. When I reminded him, he dismissed it, saying he talks to hundreds of people a day. The situation escalated quickly. He became confrontational, questioned whether my check would clear, and made statements implying he wanted to fight. He also used offensive, racially derogatory language on my property--in front of my young children, which was completely unacceptable. His employee was present and was trying to calm him down, even stating that this kind of behavior has happened before and is getting out of hand. At that point, I chose to de-escalate and asked him to leave. This was one of the most unprofessional experiences I've had. Poor communication, attempted upcharging, and unacceptable behavior. I would not recommend this company.

From the owner: We are a reliable above ground swimming pool contractor specializing in new pool installations,…read moreliner replacements, and pool sales. Whether you're looking to upgrade your current setup or install a brand-new pool, our team provides quality products and professional service to make your backyard dreams a reality. From start to finish, we're here to guide you through every step of the process with expertise and care.

Great personable service! Great prices, quality quality service. Excellent call time performing all…read moreservice requested!

I haven't had much luck with contractors before but I finally got lucky with Reali Pools. I can't…read moresay enough nice things about them. My Pool is a huge nightmare, sits under a large tree. Most contractors wouldn't touch it. These guys fixed it in no time and did it with a smile. They are constantly checking on the status of the pool. I had a problem with the pump and they were easy to get in touch with and fixed it in no time. They are easy to communicate with and are quick with responses. They truly go above and beyond. I have no hesitation in giving them my highest recommendation.

Nathan, Tim and Team were excellent to work with. They educated us about the process and were…read moreincredibly responsive to any questions. They were meticulous, timely and delivered a great backyard experience. We highly recommend Hydroscape Pools

The complex I live at uses this company and they do a pretty good job on certain areas but when the…read moreguys with the weed wackers come out they tend to cut grass with them and they've cut it new grass growth down to the stubs killing them they don't really know what they're doing

Having the worst experience with this company who are completely exploiting the pandemic to make…read moresales and then then not providing any support. Our pool was sold to us with the assurance they'd help us with the aspects of installation and it was not. The first day the pool went up, the liner ripped. 17,000 gallons of water and all the materials such as sand GONE. Slowest customer service; got a liner delivered several days later. Pool is STILL not fixed more than two weeks later and they will not return calls. I wish someone had warned me- please go ANYWHERE else.

Quality of Products really went down hill. Salesman not to knowledgeable. I found better deals at…read moreBudd

They are extremely knowledgeable. Local company with good service. Would definitely recommend.read more

had a cracked pipe and chuck came right out and fixed it in like 20 minutes. I would highly…read morerecommend bucks county hot tubs. chuck always responds within an hour from texts if I have any questions. I purchased a used hot tub from him a few months ago and he still answers my questions. you cannot go wrong. thumbs up.

I use Evo Pools Service to take care of my pool and they did an exceptional job After another…read morecompany left my pool with green water and it became unsafe for my family to swim Evo Pools stepped in and worked their magic Not only did they fix the issue but they did it in a friendly and professional manner. I highly recommend their services to anyone in need of pool maintenance.

Be careful with this company…read more We switched to EVO Pools a few years ago because we needed a reliable pool service to open and close our pool. They are a local company as well and seemed reasonable the first year. Last summer, we had them open and clean the pool. They showed on time and communicated arrival. When they arrived, many of the workers (while friendly) don't speak English and so there are a few language barriers during the process. Many times the workers will just instruct to call the office to discuss any questions or next steps. So, asking them about their process or what should expect is futile. A day after they left, the pool was not clean (debris at the bottom and algae on the walls). I called and emailed and the response was that it may take a few times to clean the pool for it to be truly clean. And they would come back "for a charge" to clean it again. What?? And honestly, if I didn't pay A LOT of money to open, I wouldn't have been that upset. So, I simply remembered that I would need to add a cleaning next year and worked to get the pool clean on my own. We used them again this summer, but this time I ordered a cleaning with the opening (as a separate item to which they charged me an hourly rate). The pool reps came (same workers) opened the pool and cleaned it. They let us know that someone would be back for the full cleaning a day later. GREAT! They came back a day later (I was charged 1.5 hours) and cleaned the pool. When they left that day, there was still algae and other sediments in the pool. My husband and I thought this would be cleaned by our filter, expecting that the walls and floor were scrubbed and this is what caused the cloudiness in the water. Two days later when the water cleared, there was still algae on the walls, floors, and around the lights. I reached out to express my concern and the response was "it may take more than a few cleanings" and they were happy to come back out and CHARGE ME AGAIN!!!! It was clear that the work/scrubbing of the pool walls, around the lights, in the creases of the stairs, etc wasn't done at the cleaning. We will never use EVO again. I give them 2 stars for communication because they do quickly respond and especially quick to tell me that they would happily come out and fix the issue at MY expense. And if you have money to burn, you could just have them come out 20 times to clean your pool until it's done and ready for the summer!!