Highly recommend MCM Pools! Our pool heater was leaking badly, I could not run the pump, and after…read moreseveral unanswered emails to the company we had used for 10 years, we were told they were no longer accepting service calls for the season-although they were scheduling pool closings. MCM Pools responded quickly and took care of the problem, allowing my family to enjoy our pool for the rest of the season. Very grateful to Kurt and his team for their responsiveness, professionalism, and excellent service! It's refreshing to find a company that is there when you actually need them. Thank you, MCM Pools!

While I have MCM Pools open and close my pool, I was not aware they also did liners. The process…read morewas seamless. Chris was very patient and informative during the process. Even with so many clients needing liners secondary to the recent blizzard damage, the team took their time to ensure there was a quality installation. The prices was competitive. I had questions after installation, and the team came out to be sure they were all addressed. Thank you to ​​Matt, Artie, and Bert!

Pool Pals has been my Pool service provider for more than 20 years since the early days of their…read morebusiness. Their commitment to customer service and quality of their work is unmatched. They go over and above the call of duty to ensure their customers have positive experiences. They have taught me so much about the operation, care and maintenance of my pool, and their honesty and professionalism is extraordinary.

I submitted the below and never received a response…read more Here is a bullet point list of our recent experience with your staff in Norfolk MA. Service was completed to replace the salt cell. System didn't work. It was obvious it had never been tested. Christopher recommended another path that required additional service/parts - VERY expensive solution. My husband replaced a dollar fuse, and the system worked. We had a separate service request. The work done was not what was originally discussed (much less this time) The invoice arrived 20% higher than what was communicated via text, with NO detail (just flat fee) We asked for the invoice detail We received an invoice with two lines (service and parts) The parts did not reflect the parts used. It totaled $165 and had generic parts, some of which were not even used. The service hours did not reflect the time invested. Christopher stated he would agree to revising the invoice to reflect what he had listed originally in the text to my husband, as a "favor". He would not revise the estimate to reflect the actual work done or parts use. I stated that I simply wanted to pay for the job completed - parts and labor. I have all of this in writing via text. And, we tried to give him many opportunities to correct the invoice without any negative assumptions. In the end, we will pay our invoice. I just know, as a small business owner, your reputation is very important. If customers don't have confidence in the integrity of the work being done, it definitely limits the success of the brand.

Contacted Mark in early February to install a used pool we bought. He was very accommodating,…read moreanswered all my questions and was very transparent about expectations. Scheduling was tough due to rain and wind and us having a broken part or two but Mark did his best to get us on the schedule once our new parts arrived and got our job done in a timely manner. I would recommend Mark to my friends, he was kind, patient with me and very professional. Thank you Bill too who works for Mark and did the install for us.

Pool n Play saved our pool. This winter was hard on our pool. Our neighbors had damage to their…read morepool and referred me to Pool n Play. I called the store and left a message. Chris responded right away. He was extremely sensitive to our situation and made it as painless as could be. He took down our information and helped us out in our claim. He even spoke with our insurance company to hopefully help speed up the claim process. We have been pool owners for 20 years and in that time we have not had the best luck with pool stores. However after our experience with Pool n Play has been the most pleasant experience. We recommend Pool n Play to everyone. Thanks Chris.

Very helpful offered to come out and look before buying. We can't wait for our new pool.read more

We are in our second year of our pool and we love it. We have also gotten fantastic continuous…read moreassistance from Greg and his team to open and close the pool and troubleshoot with me as a first time pool owner. Very pleased with our purchase.

The best above ground pool out there! Very easy maintenance, amazing customer service! Great value…read morefor the money. Highly recommended!

I was in a bit of urgent need to repair a filter issues. Mike understood the urgency and did his…read morebest to get here as quickly as he could. He explained clearly the reasons for why the issue occurred and then went right to work with the repairs being done in no time. I highly recommend Mike to anyone that is having any type of pool issue. Also, he is an awesome guy!

Mike, Was pleasant, professional and came when he said he would. My first time using " Mike the…read morePool Guy", positive experience and will use him again.

AMD Pools was amazing! We had an unexpected crisis when we were opening our (fairly old) pool this…read moreyear. AMD put a new liner in - in record time. The guys were very professional and friendly. And, it was not exorbitantly priced even though - as mentioned - our pool is pretty old. They saved summer!

Sloppy job opening my pool. The water is still green after two weeks and they could care less…read more Their instructions for clearing it have not worked either. What's the point of having them open the pool if I still can't swim in it?

For several Months last year, we were starting our process of doing several major renovations to…read moreour home for 2022 and found 3 highly rated contractors. We first hired Nick Washburn Lanscaping design and signed contract and during Nicks evaluation of our desperate mess of the pool pavers, pool liner Nick highly recommended Jay, owner of Jay Jay's Pool Service to come out and give us a perspective of what was going to be involved with getting our pool back to what it once was, knowing it was going to be a major project we felt after Metting w/ Jay and Jay explaining all that was going to be involved we knew it was going to be expensive, but also knew we had the best in the pool Business and knew we were not going to be screwed. The entire inground pool had to be complete excavated and all new lines put in new set of steel stairs the highest quality pool liner and a loop lock cover which we decided to upgrade for the extra cost that was involved but was well worth the peace of mind. What one needs to know is when the process begins it looks like a war zone, and what's that saying, it gets worse before it gets better that's true. Westin who is Jays #1 guy is fantastic and we were so pleased to have had him on our major project, Jay was easy to talk to and any issues that may arise was always address and taken care of w/ no problems. very professional and we would highly recommend Jay Jay's Pool Service to anyone who is looking for a professional highly knowledgeable to take care of your needs, you will not regret it. and what may have seemed expensive in the end was really very reasonable when you actually see what's involved as far as labor and materials. in the end could not have asked for a better pool service, Thanks to Nick Washburn for connecting us to Jay we don't know what we would have done. there are so many distrustful services out there but was a relief to know there was at least one that was trustworthy, We cannot thank Jay enough Thank you Joe/ Fred