Very helpful and very kind, Marcos helped us, speak both English and spanish and gets straight to…read morethe point helping you find exactly what you're looking for, prices for new and out of box products are very reasonable. Great experience coming here after looking everywhere else!

Rudy and Giovanni helped install perfect. Easy and fast! Great company! Smooth and fast process!read more

A few months ago I was looking for a fridge and stumbled across this store, went to check it out…read moreand the owner was so nice and friendly. We got a new fridge with a ding on it for an GREAT price fridge works perfectly fine and cosmetically speaking you can barely notice the ding. So we bought the fridge and he even delivered it the following morning to my home and set it up for me. Super grateful for that because no way was I going to be able to lift up a fridge up my porch that has 4 steps. I loved his customer service so much that within the next couple of weeks I came back and bought a gas stove from him and he delivered that one too! I would hands down recommend this place for any needs. Very knowledgeable and helpful!

We purchased a refrigerator back in October 2024 and I meant or leave a review then so sorry it…read moretook me this long. Anyway, Ruben was amazing and kind and very honest. He is very knowledgeable about appliances and was very helpful and professional. He delivered the refrigerator by himself and was quick and efficient. Even installed an ice maker for us. Definitely recommend him to anyone I know. If you're interested in purchasing appliances look no further than Full Appliances.

We bought a refurbished stove with a 100 day warranty at a very decent price. They delivered it and…read moretook our old stove away, super hassle free. After about a month our stove started having some problems. We called them back and they had no problems honoring their warranty, including working with us on a great price for a brand new replacement. Every time we have been in we have been extremely impressed by their service and the Ingrid to honor their word and their warranties. They worked hard to make sure we were satisfied with our purchase. We now need to replace a washing machine and will be getting it from this shop as well!

We just bought our new fridge from here. We had excellent customer service and they had a wide…read morevariety or products to look at for competitive prices. Plus it's always great to support local businesses! I would definitely go to them again for our next appliance.

We went shopping for a fridge and gas oven, and I couldn't believe the selection they had! There…read morewere so many options to choose from, along with some really great discounts. I highly recommend checking this place out if you're shopping for appliances. Be sure to ask for Steven! He was incredibly helpful, knowledgeable, and made sure everything we purchased had all the features we needed. He made the entire process much easier and was very kind and professional. We had a great experience!

Wow talk about downhill quick. Best buy did not know that our current pedestals we purchased from…read morethem would not work on the new machine and when the install team showed up they were dumbfounded. So the team told us to call the store and order a stacking kit which we did and they scheduled a time to come back for the install a week later, well here we are... Turns out the kit that was sent was wrong and was not compatible the install team said"they should have known better", but apparently NOT!!! So the only option was to stick the new machine on the ground, NOT what we signed up for.. The install team wrapped and left, we decided to run out first load and guess what? The brand new dryer is DEFECTIVE!! it sounds like it came from a junkyard, I'm starting to think all of this was intentional... I can no longer ship or endorse Best buy, they are actually Worst Buy. Oh and it gets worse, called Corporate to try and get someone out here to either fix or exchange, this DEFECTIVE product that sounds like a trash can being dragged down the street when you use it, no help!! We decided it's best to just cut our losses and return the dryer and but elsewhere, somewhere that appreciates our business.!!

Excellent service! Reasonable prices! Cisco received my phone call on a Tuesday and he showed up…read morethe next morning to fix my Maytag dryer. Fast and super friendly--I highly recommend BEST APPLIANCES

Cleaned my stove. While doing so apparently, too much moisture shorted a wire to the electric…read morepilot. Called this morning and Cisco arrived this morning to diagnose and perhaps get part ordered to repair (stove top has been around for a minute). As chief cook and bottle washer, Thank you!

Just got my new GE washer and dryer from Johnnie's Appliances In Downey…read more Miguel in Sales was so helpful with narrowing down what I should get! Kristin in Sales helped too! Instaler Allan was so friendly and patient, , overall great experience!

I originally sent a text requesting a repair on my ice maker for my Whirlpool Refrigerator ( I gave…read morethem the Model and Serial number in the text) to Johnnie's appliances and received a response to call and set up an appointment. I did on Monday 8/17/26, I was informed the service charge would be $110.00 and needed to be paid to confirm the appointment (9am to 1pm window on Saturday 8/22/26). Also was told the service tech would call 30 minutes before arriving. At 1pm no call or show. I called them at 1:15 and was told they did not have an appointment for me or my address, asked when I made the appointment, I told her it was made on Monday 8/17/26. The women said well our system has been down since Wednesday, but we can reschedule for next Monday. I told her that was unacceptable that I will on vacation for the next 3 weeks. I told her I already paid for the service call and even gave her the bank info., and she seemed to have found the charge. Was put on hold and she came back telling me a service tech would be out between 6 and 7pm today 8/22/26. I would receive a call from the tech 30 minutes prior to coming. I called at 6:30 and they were closed. GUESS WHAT! AGAIN a NO SHOW and NO CALL. They have my money (for now, I filed a dispute with my credit card), thank GOD I didn't put it on my Debit card. I'd be out the $110.00 for NO SERVICE and RUDE customer service personnel. I understand computers go down, but really a small company like them and they don't even keep paperwork (like service order tickets on paper). I work for a multinational corporation and even we keep service orders on paper and on the computer for just this reason. When their system went down, the first thing they should have done was look online at their banking history and see who had service charges paid, It would give them the names of WHO paid and then they could have done a call back (most names have phone numbers listed for them) to see when their appointments were for. INSTEAD they called NO ONE to see if appointments were scheduled. I know that is a lot of work, but to keep your business running without angering your clients, that's what a dependable company would do. Better yet don't COMPLETELY rely on computers or the internet, keep a service order/appointment list IN PAPER. SMH what is this world coming too, such lazy people and companies. It all falls back on the person needing the services. Before closing for the day, you should have reached out to make sure your service techs were going to be able to get to appointments for the day, ESPECIALLY since you knew there was issues with appointments. Now I'll be worrying about my refrigerator, it is just the ice maker or is it something bigger while I'm on a very needed vacation. Plus, the Downey store is within walking distance to my home (across the street literally). Johnnie's Appliance - SHAME ON YOU

Saved the day AGAIN! Peter came out and fixed my shorted circuit breaker after the power outage…read moreoverloaded the oven circuit. On time, diagnosed the problem, came back with the part and fixed it in under 10 minutes. NO ONE can do the job better. I'll keep calling back for all of my appliance and electrical needs.

Good quick service but took another day for parts for my washing machine…read more Initial diagnosis (you pay for that trip) was incorrect but as he got into the machine, he got it correct. Pricey repair. Could almost have purchased a new machine. But in for a penny, in for a pound.

I needed the dryer repaired. I called Friday afternoon and they made an appointment for Monday…read more They charge a service call but it goes toward the repair. The tech, Mo, was on time, checked it out and told me it needed a part. The part came in as promised and he came back on Friday and finished the job. I like that Shay in the office texts all the info, sets up the appts and anything else. I think the price was fair too.

Mo was great. He kept updated and explained things so I understood everything…read more He worked hard to find what was going on with my fridge. I thank him so much. You'd be lucky to have him as your repairman.

I am so please with the customer service. I called to get a quote for pick up and delivery of my…read moreappliances from one home to another. He didn't mess around and he gave me a quote. I shopped around and call him back. I sent photos and we arranged the day of service. He came on time and got to it. I appreciate the care and time he took when moving and loading. Overall I would recommend Miguel at Martinez Refrigeration in Long Beach.

I called and they showed up a few hours later. They Fixed my washer real quick and I was happy with…read morethe work.