I recently had the occasion to utilize SP Appliance's services for several appliance concerns…read morewithin my home, specifically regarding our clothes washer, the ice maker in our freezer, and our stove. Their communication throughout the entire process was remarkably prompt and efficient. The technician who attended to our issues was very friendly and successfully resolved two out of the three problems we presented. Regarding the remaining issue, he was forthright in explaining that the repair cost would have amounted to approximately two-thirds of the price of a new appliance. This level of service was greatly appreciated, particularly given the inconvenience that malfunctioning appliances can cause. While not every problem was ultimately fixed, their dedication to addressing the issues was commendable. The timely communication was certainly a positive aspect of their service. I would consider engaging their services again for any future appliance requirements.

GREAT SERVICE!!! Very reasonable and did a great job! Peter is super knowledgeable and got right to…read morethe point. He also pointed out some suggestions and was not pushy at all! Great service at a fair price! This is my new Appliance guy for sure!

Water leaking inside refrigerator…read more Service was quick Mo tech was professional!!!! Reasonable price

My GE refrigerator water dispenser was not working. After a tech from another company came out and…read moreclaimed my expensive 12 year old refrigerator was "not serviceable", and charged me $145 for the bad news, I called Dons. The tech came out (named Mo) and it was fixed within 2.5 hours. Thank you so much Mo!

My godmother needed a new washer and dryer so I suggested we go to the outlet. The cost for both…read morewas under 1200.00 which was really great. The customer service was fantastic the young man that took care of us was Wonderful I hate I forgot his name but it was uniquely different but again he was Wonderful!!!

Open for almost a year in Bellflower, this Best Buy Outlet is one of twenty-four across the…read morecountry, including only three in all of California. It consolidates all of the returns and open boxes for the many Best Buys in the area into one big open warehouse area, allowing consumers to actually have choices for product if they are willing to purchase 'used'. I really appreciate the concept, and ended up making purchases on the first trip (which is rare for me). Many of us are used to seeing 'used' merchandise heavily discounted at Best Buy once in a while. These are items that have been removed from their factory packaging, either to be used as demos or to be installed at a consumer's home. Instead of sending returned items back to the manufacturer, Best Buy will sometimes try to sell them as 'open', at heavily discounted prices. Like most good retailers, Best Buy has gotten really good at sharing accurate on-hand inventory data to their consumers. One can check what inventory is at what location, even for an outlet. My wife has been wanting a certain refrigerator/freezer pair when we remodeled our kitchen, so when she discovered many of them were marked as available in the (somewhat) nearby outlet, we decided to make a visit. The building is clearly marked as a 'Best Buy OUTLET', and had plenty of parking. Once you enter, you recognize it as a big open space, with appliances just scattered around. Different appliances groupings are put together, but within that group, they are scattered with no clear system (e.g. different brands can be far apart, and the same exact refrigerator model can be three or four different places). By far the largest grouping was for refrigerators and washer/dryers (almost 1/2 of the space). We were looking for a particular induction stove as well, but they didn't have any. They do sell TVs, but didn't find many. There are a few friendly associates to help, but the expectation is that you know what you want. So questions are mainly around finding the inventory. It was also made clear that what you saw, was what you get...so any missing shelves or accessories would not be replaced. It actually produced almost an auction type of effect, where one could contemplate things like 'there is a missing shelf...is it worth the extra $100 for a complete unit, or can we just order the shelf separately'. It's definitely the opposite of going to an appliance superstore, where the folks work on commission. This is one example where doing research on-line is expected but making the final purchase requires a visual inspection, especially since the different prices depend on it. We were lucky to find many returned items for the products we wanted, so were able to inspect quite a few of them. The prices varied greatly, from 35% to almost 50% for a couple. The associate mentioned that there is no clear reason why one unit might be quite a bit more marked...it could be because of condition, but also how long it has been sitting around (we noticed that for our refrigerator, there were different year models available, with the older model being more discounted). They do delivery here to a localized area, for a flat $100 (no matter how many products you purchase). You check out like any other best buy, and had a little issue with my credit card to get past the fraud detection (best buys are a popular retailer for credit card thieves). To make sure you are getting the exact unit that you want, the associate will walk back with you to mark the unit (and also to make sure another customer won't claim it). The unit is moved to a warehouse, from where it will be stored until day of delivery. It is very similar to other Best Buys, in that the associates will push their credit card, extended warranty, and paid loyalty program. Much of their return policy is the same. One difference is that the manufacturers warranty can be different for open box items, and I was told I needed to call them directly about it (which I will do). So definitely some risk there, but imo worth it to save quite a bit of money. Update on 6/20/2025: Contacted Frigidaire directly, and after a consultation with their legal, notified me that their manufacturer's warranty is not valid for open-box items. That's a game changer, and I think Best Buy is being a bit deceitful here, in just stating that you have to contact a store associate, who then either states incorrectly that it is covered, or more accurately stating that you need to contact the manufacturer. Makes perfect sense if buying from a store like Big Lots...but not best buy. But even with the warranty, we still saved money...so 3 stars it is.

It hadn't been necessary to purchase a refrigerator for a long time which is probably how it should…read morebe. Who runs out to get the latest thing in refrigerators unless doing a budget busting complete renovation. Last year it was the electric range/oven's turn to give out. Unprepared, we went to a Big Box store and now deal every day with a range with incomprehensible bells and whistles. (The clock is in sync now only because I like to experiment by clicking on buttons.) So no way would I shop for an appliance again without doing some homework. After researching and learning much about how the industry has changed, not in a good way, I searched Yelp for the best place to buy a kitchen appliance. Yelp came to the rescue. Restaurant reviews can be to some degree subjective but a service is not. Johnnies was highly rated, as it should be. Sophia was a wonderful salesperson and found a refrigerator that met our needs and price range perfectly. Really wonderful communication. When delivery and installation was made, David absolutely provided the most efficient and pleasant experience. They spoke of an upcoming move to a new location nearby so the address given here may no longer be correct.

Bought a 2,000 dollar fridge 2 months ago. Fridge freezer had a bad seal. Paid for the extra…read morewarranty as well. My freezer is still not working and we are waiting on parts. Extra warranty did nothing. I'll go to Home depot or Costco next time.

We purchased a refrigerator back in October 2024 and I meant or leave a review then so sorry it…read moretook me this long. Anyway, Ruben was amazing and kind and very honest. He is very knowledgeable about appliances and was very helpful and professional. He delivered the refrigerator by himself and was quick and efficient. Even installed an ice maker for us. Definitely recommend him to anyone I know. If you're interested in purchasing appliances look no further than Full Appliances.

This family owned and operated business has reminded me of what values really are. This Father and…read moreSon Duo is very kind, helpful and patient. They helped me with financing with my poor credit and explained to me how to boost my credit score. They delivered my appliances and explained how they worked. I was grateful for such good people.

I waited a few months to post this review in case something went sideways with our new fridge. We…read morepopped into AJ Appliance just to look. We were pleasantly surprised by their selection. Tommy was very helpful and patient. We scored a great deal on a nice stainless steel LG fridge for half the cost of what it would be at Home Depot. We did have to go back bc the initial fridge we bought didn't fit in our space.. (dumb of us not to measure first) We did speak with Chelsie the owner the 2nd go around. She definitely drives a hard bargain, but met us at a reasonable price difference on another fridge. Besides some very small dings, the fridge is brand new and works fine so far. We will definitely be back for another appliance.

My microwave oven died so I needed to buy a replacement quickly. After checking out other stores, I…read moretried my luck at AJ's and ended up buying one from them. Tommy was very helpful and gave me a great deal on an open box unit. I paid about half of what it would cost had I gone to a big box retailer so I'm happy with my purchase.

Thank you Julio for helping us with our refrigerator purchase. Very helpful and professional. Unit…read morewas delivered, installed, and is working perfectly. Very happy and satisfied with our experience.

My husband and I went in this past Friday 6/5, it is now 6/8, purchased a new Apple laptop.. my…read morepurchase experience, customer service was nice.. I didn't have complaints until the story started to unfold. Tried to log into the laptop, got locked out immediately. We purchased warranty, we ALWAYS purchase warranty, you just never know what could happen.. went back to Best Buy on 6/7, was told that we need t go to the Apple Store to correct the issue. Went to the Apple Store, we were told that since we did the initial purchase with Best Buy, this would be a Best Buy issue. 5 back and fourth trips from Best Buy to Apple, multiple calls to customer service (which the rep, Wendy, informed us that this is indeed under warranty and we should go back to Best Buy for a swap out since it was new and we got locked out) we are STUCK WITH A PIECE OF SHIT LAPTOP THAT DOESN'T WORK, got kicked out of the store, geek squad member argued with my husband calling him out of his name MULTIPLE TIMES! The geek squad guy even went as far as saying fuck Wendy.. how is this her fault? WILL NOT BE RETURNING TO BEST BUY especially the LAKEWOOD LOCATION MONEY DOWN THE DRAIN & BUSINESS OUT THE DOOR Oh and almost forgot to tell you about that warranty.. in store says we didn't have warranty AND waiting 30 minutes waiting for the manager for this location and never got to see him because we got kicked out

Excellent service! Reasonable prices! Cisco received my phone call on a Tuesday and he showed up…read morethe next morning to fix my Maytag dryer. Fast and super friendly--I highly recommend BEST APPLIANCES

Cleaned my stove. While doing so apparently, too much moisture shorted a wire to the electric…read morepilot. Called this morning and Cisco arrived this morning to diagnose and perhaps get part ordered to repair (stove top has been around for a minute). As chief cook and bottle washer, Thank you!