Rudy and Giovanni helped install perfect. Easy and fast! Great company! Smooth and fast process!read more

They are located on Bellflower Blvd and Oak in Bellflower. Family owned, small business with…read morewonderful service. Nancy is super knowledgeable about all their products. I didn't feel rushed or pressured to buy. I probably took up too much of her time but she was very cordial. I found a washing machine that I really, really liked and purchased it. They offer delivery, set up and haul away. Rudy came to my home to take care of the installation. He was very professional and personable. I will definitely use this company again.

Zero stars. Was referred to James through our designer who has given him extensive business. We…read morebought an entire Thermador kitchen package from Universal. What a big mistake! Our dishwasher was defective and had multiple issues after one or two uses. Thermador service came out and said the drain pump and circuit board were bad. Yes, you heard me right on a brand new dishwasher! Universal would not replace it with a new one without Thermador approval. Dealing with Thermador has been a complete circus especially when their repairman left our house without resolution. There were numerous confusing emails and phone calls that were just wasting my time. I refused to have a rebuilt new dishwasher and all I asked is to have new one. My view is that I didn't buy the dishwasher from Thermador as this is a Universal responsibility to rectify. Still no resolution and I gave up. Very poor customer service as this dishwasher was a a lemon and would expect Universal to work behind the scenes with Thermador and supply me a new one at no cost to me. So in the meantime my wife and I continue to hand wash dishes in our new remodeled kitchen. We plan to buy a new one from another supplier who stands behind their products. The old one will be removed and delivered to Universal to salvage for junk. Igor - would like to hear your response and I don't want to hear there is nothing you can do without Thermador approval. You should know as a business owner that this can be handled internally between you and Thermador and might cost you some $ but that is what what good businesses do to stand behind their products and meet the customers needs.

Their website says they are a full appliance showroom and they are not. They offer to show you…read morepictures of appliances which you can obviously see online.

Pacific Sales is our go-to for appliances. The prices are great and the service is much better than…read morewe found anywhere else. We worked with Andres and he helped us out of a couple of tight spots with appliances in our new home. Andres is thorough and knows the ins and outs, helped us weigh the choices, and guided us through the delivery and installation processes as well. He stayed in touch throughout and was there with prompt answers when we had questions. We are 100% happy with our new appliances and feel great about the experience.

We had a fantastic experience with the team at Pacific Sales while rebuilding our home after the…read morePalisades fire. Andres was our appliance guy -- knowledgeable, patient, and great to work with. John is who you want for plumbing, and Juan (manager) and Eric made the purchase process smooth and easy. The whole team worked hard to maximize every fire rebate, manufacturer rebate, and in-store promotion available. Responsive, knowledgeable, and patient through the entire process. Highly recommend, especially if you're navigating a rebuild!

My husband and I walked in to just window shop and Kevin and Anthony helped us with any questions…read morewe had. We decided to buy a few things, but I was indecisive on which model and make would be best. Kevin was so patient with me in answering my questions and was so kind. Anthony explained the differences to me in a delicate manner and didn't make me feel dumb. I would definitely recommend Kevin and Anthony in your Howard's shopping experience to anyone who has questions and leaves the store confident in their purchase! Thank you guys :)

Howard's sold us an LG dryer last week. Two days later the bracket holding the lint filter came…read moreloose, caught the clothes being dried and ruined a tank top. When we went to the store to report the issue, we were told to call the next day to talk to a manager. I called the manager 3 times before he returned my calls. He said they did not have a replacement dryer and it would take 2 weeks to order one. He offered to contact LG . LG referred us to a repair company MTG who sent a repair person who didn't have a replacement part even though we had sent MTG a photo of the broken part and description. After the repair person left. Two lint filters arrived from LG. I went to Howard's this morning 12/6/2025 and it is closed with a sign on the door that says CLOSED UNTIL FURTHER NOTICE.

I found WDC through a google search after discovering that Bestbuy had delayed my appliance…read moredelivery for an additional 3 months, to no fault of their own, however I needed appliances. WDC was able to help me and though I had delays with them as well, the wait was shorter. After delivery, I discovered that my oven was not heating properly and I was assigned a customer support person at corporate, ALEX. She is AMAZING!!! She is responsive, helpful, thorough, and just such a delight to work with. She'd call when she said she would, follow up with service centers and really advocate for me and made me feel heard. Now that my oven is working, I'm going to miss her weekly follow ups with me. If you have an issue with an appliance, definitely recommend Alex.

I had a disappointing experience with WDC Kitchen & Bath. I purchased a built-in microwave for my…read morekitchen remodel, but unfortunately it didn't fit our cabinet opening. The microwave was never installed, never plugged in, and never used--it was simply the wrong size. I contacted WDC and even offered to pay a reasonable restocking fee so they could resell it as new. The representative said they would look into it and get back to me, but I never received a response. I understand that stores have return policies, but I was hoping for some flexibility given that the product was still in brand-new condition. Better communication and customer service would have gone a long way. The purchasing process itself was smooth, but the lack of follow-up after I reached out left me disappointed. If you're ordering appliances for a remodel, be absolutely certain about the measurements before purchasing, because you may not have any options if something doesn't fit.

We recently got our kitchen completely remodeled. All of our appliances were purchased here…read more Fridge(Bosch) commercial range (Forno), dishwasher (Bosch), and range hood. They have a 30 day return policy if there's any issues with appliances. The store has a wide variety of applies. Trent was helpful and suggested ideas based on his his name experiences. Thanks for everything!!

Great selection and fantastic service! They have a variety of brands available, and can order…read moreanything that you will need to upgrade your kitchen.

As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

Just purchased a new refrigerator from South Bay Appliance. Vincent was the sales rep. Stand up…read moreguy, very knowledgeable and accommodating. Price was more than fair. Three days later, delivery crew removed the old built-in and put in the new one. Owner Dave even accompanied the work crew and did some heavy lifting. In-and-out in 90 minutes. South Bay Appliance (formerly Spears Appliances, same owner) has been my go-to for decades and the quality of their products and level of service remain top notch.

Straightforward selling by trustworthy owner of SpeedQueen appliances. No haggle reasonable…read morepricing, expert installation and prompt delivery are exactly what we wanted.

This is a super good hookup if you want speed Queens…read more Speed Queens are the older way to go and this place is the only place around here that has them. I would buy from them again but I bought a speed Queen so sadly it will last a lifetime.

On Labor Day, September 7th, I stopped by Kim's Home Center with my Mom…read more This is a very old and well-known shopping center that has been around for a very long time. They carry all kinds of useful everyday products, many of which are imported from Korea. The store has two floors and sells everything from clothing and underwear to household items, beauty products, and many other practical things. My Mom has probably been here dozens of times, maybe even more than 100 times, over the years, and I've also been here many times myself. But surprisingly, this is my first time ever writing a review for this place! We went there this time because I was looking for a sports bra. My Mom highly recommended this store because she said Korean underwear tends to fit Korean body types better and is more comfortable. One of the things I really liked was that you can actually try on bras in the fitting room before buying them. The employee was very kind and helpful. She explained the different sizes and helped me choose which sports bra would work best for me. After trying on a few options in the fitting room, I found a sports bra that fit me perfectly and was very comfortable. I ended up buying two of them, one black and one beige. My Mom also wanted to buy a pair of underwear, so I purchased three items together. After that, we went downstairs to the first floor, where I bought a Korean hair-dye product that is apparently designed to be used almost like shampoo. I also ended up buying a pair of slippers to wear at home. My Mom also bought a Korean product called "Bal-eul Ssiseuja" ("발을 씻자") which I recommended to her. It has apparently become extremely popular in Korea recently. The funny thing is that I somehow ended up with three separate receipts that day! First, I paid separately for the sports bras. Then I bought the hair-dye product and checked out separately. Later, while looking around for household items, I suddenly thought, "Oh, should I buy a pair of slippers too?" So I bought those separately as well. This place is always extremely popular because they sell such a huge variety of useful everyday products and household items. Because of that, the parking lot is always very crowded. There is security staff helping direct cars in the parking lot, which is helpful. However, the lot is still pretty tight and busy. I'm especially not very good at parking in narrow parking spaces, so it was actually really convenient and relaxing to come with my Mom, who is an excellent driver and very good at parking. Overall, I had a really nice shopping trip here with my Mom. It's one of those places where you can always find something useful, even when you didn't originally plan on buying it!

Kim's Home Center is the OG Home Goods shop in Koreatown and I love it…read more They have a small parking lot which can fill up quickly but it's nice that they have one in KTown! Staff has always been friendly and kind, keeping in mind speaking Korean is helpful if you are looking for something specific. It's NOT necessary, just helpful. They have so many Korean focused products mostly in home goods like kitchen items, tons of bedding, rice cookers and kimchi fridges, but also things like makeup, skincare and clothes. Well priced house slippers with a lot of options! The entire second floor is electronics and more expensive goods, which I hear are not the best to buy here. I usually stick to cheaper items, more kitchen and cooking related needs at Kim's. They have a pretty strict return policy which I hear is a bit risky for more pricey items. I went in specifically for Makgeolli supplies and was so happy to find the pot & cups I needed, at nearly half the price of amazon! Support local stores instead of shopping online! I'm definitely a fan of Kim's Home Center and will come here for all my related needs in the future.

We came here after lunch and it was fun just walking around the warehouse and outdoor areas…read morechecking everything out. The employees mostly let us browse on our own, which I appreciated, but everyone at the checkout counter was really friendly. The Second Chance section was an incredible value! You cna snag some awesome deals just because they had some minor defects. Honestly, for the price, I didn't mind the imperfections at all. Even the regular pots were really well priced, and there was a huge selection of sizes, colors, and materials. This isn't really a place you come to for the vibes. You come here because you know what you need and want a huge selection at really good prices. I already can't wait to go back!

My husband and I made a date of it and drove down for a great deal on pots. It was fun to walk…read morearound the warehouse and outside, the employees don't bother you too much, but they were very friendly at the counter for checkout. The "second chance" section was an incredible value! I got six huge pots for under $100 simply because they had slight defects. But you can also get the non-defect pots for a great deal too.