First time ordering paint on homedepot.com and experience that the color was chosen for me. After…read moresampling on the side of my house, turns out the color was not what I expected it to be. I came to the Albuquerque Home Depot on Eubank and Luis was the one who I came into contact with. He was thorough about what had occurred and what had happened he explained to me that online sometimes does things differently. I drove 2 1/2 hours which is the nearest Home Depot and instead of turning me away and having me come back on a Monday he resolved my issue with the right color that I wanted. This is the service I expect from Home Depot as a pro member. Thank you very much Luis for hearing me out and understanding that again I did not choose that color because I would not be wasting my time or yours. Way too dark, especially in the summer, which will absorb the heat. When you shop at this Home Depot store and you're in the paint department look for Luis and ask for him by name he'll get you squared away and you'll feel like he was listening as he's doing his job. Thank you Then it went south for a second and Susan at customer service helped Luis fix the problem because now the refund went to the card and it takes 3-10 days. Susan worked her magic and undid what had occurred. Susan You saved me from having to return 2.5 hours and I sincerely appreciate your service!

Arrived for rental pick up it was very slow and there are steps to pick up any rental equipment…read morewether it's in person nor online.The rental we picked up is a mini skid steer. The rental department needs extra help and the workers did their best with customers. Returning the equipment took longer as the staff had issues with the jack and he was the only one on duty.

These guys are the best that we have worked with, they have helped us out over the past 5 years…read moresince owning our home and have installed our dishwasher, helped us out with our heating in the house and most recently helped us with our fridge that got fried by another company's work. They didn't even charge us to come inspect the fridge after making time for us that day, then talked with the previous company to help have them cover the repairs, and are actively helping us find a replacement within the budget. Going to be going through them for everything going forward, I definitely recommend you do the same.

Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

2 years into a brand new Frigidaire Refrigerator it is dead. Ive never had a refrigerator die in 2…read moreyears, 10 maybe. It seems they have a reputation for bad merchandise and service. NEVER AGAIN!

I bought a Frigidaire refrigerator from them.which began to fall about within months...the ice…read moremachine, water, shelving..garbage. The then encouraged me to buy a BEKO dishwasher..and they don't carry them anymore or have anyone that will repair them. And let's not talk about the sales staff........

We had a dryer making noise and not drying well. We contacted Marshall's through Yelp and setup an…read moreappointment. Tim was slightly late, but well within the window set up. He got right to work, cleaned the dryer well and replaced some drum parts that had worn down. He also cleaned the vent again and got up on the roof to verify hot air was flowing from the vent while the dryer was in use. Even though he didn't arrive on the hour, he still spent the two full hours making sure the dryer was working its best. He left everything clean. Overall, we are very pleased with the results and will call them again for other appliance repairs.

I have to say that Tim did a great job on our appliances. We called Marshall Appliance Repair…read morebecause our washing machine stopped running mid-cycle. The door locked so we couldn't even get the clothes out. Honestly, we were fully expecting to be told that our washing machine wasn't worth fixing and we should just buy a new one. In a couple of hours, Tim got it running again like new. After that good experience, we asked Tim to do a regular service on our dryer. He was so thorough. I was surprised to see the whole drum removed. Even more surprised to see the amount of lint hidden inside the machine. The vent underneath our microwave had not worked in years. We'd had many repair people try to fix it in the past but with no success. Tim figured out the problem and fixed it very quickly. On top of everything else Tim was a very nice and conscientious professional. We'll definitely be calling him again next time we need an appliance repaired.

I ordered my new appliances in Dec, 2025, based on the suggestion of my kitchen contractor. The…read moreovens I ordered (oven/microwave combo) had a diagram of the suggested cabinet for the ovens. The salesman sent all the specs to the kitchen contractor. He never advised me that the wall oven may not be at eye-level when installed. I didn't think about it, and the kitchen contractor never advised me. The cooktop and refrigerator were installed when the kitchen was partly finished. I called the salesman to ask about the ice maker; the instructions weren't correct. He said he would come by after the ovens were installed to go over all the appliances. I then went to the showroom and discussed the oven cabinet with him. He told me that the cabinet needed some braces for the shelf, but that wasn't specified in the diagram, nor did the contractor tell me that. I had to have a custom cabinet built to get the ovens in a position they should be in, Then the ovens were installed the end of July. The salesman said he would contact me afterwards, but I still haven't heard from him. So my advice to future customers is to make sure your kitchen contractor tells you exactly where the ovens will be positioned before you buy them. The products are high-end and very expensive, and there should be post-installation service from Builders Source to make sure customers are pleased and know how to use the products.

Best prices and customer service. We are totally satisfied…read moreafter replacing our stove, dishwasher and microwave oven.

It's Labor Day and my fridge was going out and I call they got me in right away came to my home had…read moreparts on the truck and fixed it in about an hour appreciate you all saved me a lot of money in groceries and not having to buy a new fridge when my freezer works perfectly thanks guys No extra fee being a Holiday very professional and swift

We have used this company twice for our appliances and they are absolutely AWESOME! They are…read morehonest and won't rip you off like most companies. The owner loves our dogs so that is a big plus because we don't have to lock them outside during the repair. I will never use any other company because they are so professional and honest!

Buyer BEWARE! I give 1 Star, as I'm unable to mark -3 Stars. Many may not be aware that National…read moreAppliance Warehouse Liquidators "Also Advertise/list some (many) Appliances on OfferUp". Since we live many miles away, I sent questions on 4 different items (pictured For Sale) - TO Verify the Items were "Still Available (in stock)! "Lino" only Replied on '2' & Advised 1 Range had Sold (Only Then marked it Sold when quizzed). Bottom line * when we Got There "Oops, I can't find, but have others Available! " BAIT & SWITCH SCAM! FYI - Last I checked - Those 3 "Supposedly Still Available items " were Still Listed on OfferUp!! BUYERS BEWARE

Bought some appliances here. Two of the four had issues and they always fixed the issues even if it…read morewas operator error. Always polite and helpful and the service company they use is also very good. Best prices and warranty in Albuquerque that I've found.

Very dissatisfied to a store that I shopped at for decades... The change in their process has…read moregotten very irresponsible due to this issue with when you called that phone number for that location to somebody that's overseas that has English as their second language! It's like a feeling that they do not want to help you and that customer service doesn't matter at all! Total failure.

I ordered a game and went inside to pick it up. I stood in line and waited at the pick up area for…read moreno one to acknowledge me for over 10 min. I looked around to see if anyone would help me, but they were busy with checking people out. It was awkward, but thankfully someone walking by helped me. Best Buy has good deals, but customer service is lacking.

The final product was well crafted but very poorly finished, you could see brush hair marks in the…read morefinish. Very amateur. He also did not follow specific instructions and did things without an approval. All in all I give Andy a C and would never use again.

I noticed there hasn't been a review of Andy's work since 2015. Well Andy is slipping greatly and…read moreI would never recommend him to anyone. I had to have another local furniture maker repair what Andy did incorrectly and the list is long and not so distinguished. First he doe not follow the agreement we had, my bad it wasn't all in writing, Second he lied to me about using material I supplied. Third the fit and finish is fourth rate, brush marks, things not plumb and centered. Not all all the craftsmanship I expected for the price. Forth he tried to tell me that the brush marks would"flatten with time" and when I pointed out the not square and centered issue he said "it's custom" really this all so bogus it makes me sick. The only thing that was correct were the dimensions. Stay away from this guy he's way past his prime.

TLDR: Conn's will not accept any returns at all, even if they have failed to deliver a full set of…read morefurniture within a reasonable amount of time. They will just stick you with half of what you paid for and then tell you that they can cancel the remainder of the sofa and leave you with an unusable set of furniture and a whole lot of empty promises. We purchased a sectional from Conn's. During the sales process, we were told that all piece were in stock and could be delivered the next day. We placed our order, at which point we were told that we were outside of their next day delivery area and would have to wait almost two weeks for delivery. No big deal, but then before finalizing the purchase, we were told that one of the pieces was no longer in stock and we would have to wait three weeks for it to be in stock, at which point we would have to come in to pick it up. Three weeks went by with no update, so I called and asked and was told that the remaining piece of the sectional was being assembled and that I was second in line and it would be another week, but they would see what they could do. A few days later, I received a text to schedule pick up at the warehouse and I did so. When I showed up at the locked and seemingly abandoned warehouse, I had to call the store so they could get me in touch with the warehouse who eventually let me in, only to tell me that the remaining piece of my sectional wasn't even in Albuquerque and there was some sort of miscommunication, but they could have it in the following day if we spoke to the store where we purchased it. We spoke to the store and they said it would be another week. Another week went by, and we called for an update and were told that the warehouse was closed and they would send an email and get back to us the next day. Another five days went by with no update. At this point, it is now eight weeks from when we placed our original order and we still do not have a complete couch. Every person we have spoken to has given us different information and keeps telling us to wait another indeterminate amount of time. Don't fall for the "we're a small local company and can work with you on anything". They won't work with you on even the most basic of problems and blame it on "policy" and "corporate".

I bought the new table 2 days ago when the problem occurred..when i put the food on and the table…read moresurface was stained i cleaned it but they didnt come out.. i called the store . they said they would send someone down see and return but i waited 3 days still no one came to my house to process. i am his wife. because he is busy at work..he has contacted the store many times but no one has solved it.he also sent a letter to report the situation but still no response. .my sister has bought from conn's a lot so she recommended it to me.First time I bought but really disappointed because of the customer service..I was very sad because the condition of the table was getting worse and worse. Please solve it for us..thanks for this reply.. my husband called this number many times but no response from monday till today.. I hope to receive support as soon as possible. Can you send someone to check or repair the table for us? Since we just bought it a few days ago..we have never seen this happen when placing sticky food on the tabletop like that .bowl Here is a picture of my desk