Had a really great experience ordering from Patio 505 last year for our outdoor furniture! Is it expensive? Yes. Absolutely. But the quality of the O.W. Lee set we purchased is top notch. I hope this set lasts forever, but I'd be surprised if it didn't last at LEAST the next ten years. Pretty sure we are going to buy a few more pieces to round out our set! read more

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We walked into the store on July 3rd looking at what they had to offer for stoves. While my husband spoke with Oscar about stoves, I broke away and decided to browse the outdoor patio furniture side of the store. They have a wide variety of beautiful furniture that they offer. I came across some Berlin Gardens Comfo back slider guilders and I had a seat. I realized then and there that I must have them. If you are anything like me, I spend a lot of time in my backyard. I consider it my personal retreat. Putting nice furniture in the backyard only enhances my love for the space. We didn't have my husbands truck with us that day, so we told Oscar we would be back. They were closed for the 4th of July holiday, and they are closed on Sundays. We returned on Monday, and I was greeted by Oscar again. I told him I want two gliders, and that I was still trying to decide on the color. My husband made it, we decided on a color, purchased, and we loaded up. They even helped us by getting some cardboard to protect the chairs from the tie straps. I look forward to at least 20 years of use on these chairs, yes, that is the residential warranty. read more

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When we were thinking of replacing our wood stove with gas we shopped all the local stove shops. While there are knowledgeable people at all the stores Bill at Patio 505 is the best of the best. Knows his products and happily there for me with after the sale questions and advice. They have an amazing inventory of really cool stoves, grills and furniture. If you are in the market for a stove or furniture make sure you stop here! read more

Patio 505 - Outdoor Furniture Stores Near Me - Albuquerque, New Mexico

Not for nothing, but Patio 505 was the ONLY place in town that carried stoves in a more modern design than your standard iron box that looks like it was made in the 1800's, so that why I went in initially. They seemed a bit overwhelmed with their recent move (I can absolutely relate to that! Moving is the worst!) but none the less, cheerfully, and patiently helped me pick out a wood stove that would perfectly suit my family's needs. I knew next to nothing about wood stoves and I really, really appreciated all the info and guidance. Made buying a stove a pleasant fun experience, almost as much fun as having a cozy stove for a cold winter's night! I will definitely shop here again if I need patio furniture because they seem to have a great selection of that too. Really nice folks, highly recommended if you are looking for a wood stove or patio furniture. read more

Patio 505 - Our sleek new stove from Patio 505. - Outdoor Furniture Stores Near Me - Albuquerque, New Mexico

I bought over $10K worth of patio furniture and the fire table had slate tile on it. I haven't even had a chance to use it once and one of the tiles sloughed off a piece. Neither OW Lee furniture maker nor Patio 505 stand behind their products! Don't waste your money buying patio furniture from them. I would expect better customer care for the price. read more

We needed to replace all the cushions on our OW Lee patio furniture. They had worn well for many years, but it was time for a refresh. Debo took my order with great care. Kim followed up with me by informing me of the dates when the order was finished, when it was on the way, and when it arrived. She also helped me load them into my car. They're just a joy to do business with. They exceeded my expectations at every step. I expect to order more items from Patio 505. We're very happy with their inventory and their caring service. read more

Awesome locally owned business, you get the customer service and expertise that you don't get say at Amazon, the personal service is exceptional. Owners are very involved and pours of their business as they should be, quick to answer any and all questions. Stop by and check these guys out. I bought the Napoleon Prestige Pro 500 propane gas grill and could be happier. read more

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While the staff is nice, the products are garbage. Bout a $3000 pellet stove and it heats the 5 feet in front of it and that's about it. I could have gotten the same thing from a $50 space heater. Waste of money. read more

Great service nice things when you are purchasinghowever return policy poor! We bought a log hoop never opened never taken out of the box. Wanted to return it within a month like most stores. We had received one as a gift. We're told it had to have been returned within 7 days. That really needs to be printed on the receipt. Owner called back apologized we were able to exchange the employee on the phone had made an error. They made it right. read more

This summer my patio umbrella caught a gust of wind and fell over, breaking one of the metal rods. The amazing owners repaired it in a timely fashion at no cost. They get 5 stars for customer service! read more

Stopped by with my husband. No one acknowledged us but that's ok bc we would not take anything in there even if it was free!

World Class Customer Service with excellent products! Incredible selection of patio furniture and grill works!!!! Love this place!

Customer service the way it used to be. We have been so happy with the products and support we have received. I will say, too, that quality isn't cheap but you always get what you pay for. They are very supportative, have great ideas and will work hard getting what you want. We are big fans. read more

Seems we misunderstood about coordination concerning delivery and understood that delivery was planning to deliver new items and pick up old. Cost was included. We had to pay for delivery and another payment to remove. last time to darken their doors. read more

My wife and I were looking for patio furniture and a friend recommended patio and hearth. During my first visit I found what I was looking for. I was anxious to show my wife the patio furniture. I wanted to take a picture and sent it to my wife at work so she could schedule some time off so we could visit the store again. No pictures or videos are allowed in the store, hmmm. During my first visit a sales person, Thomas, was assisting me. If I would pull out a dining room chair to sit on it after I would get up he would immediately put the chair back in its place. After a while of being uncomfortably shadowed by Thomas I told him I was going to browse the rest of the store. At one point Thomas was hiding behind some furniture staring over in my direction. Again making me feel uncomfortable. I shared this with my wife and told her to expect a strange experience when we go to the store. Sure enough, Thomas did not disappoint, he was encroaching our personal space at every turn. At one point during our visit my wife had to ask Thomas to leave us alone so that we could talk. We found the identical furniture on the internet, significantly priced lower, however, we wanted to shop locally. Overlooking our terrible experience, when we got home I phoned Thomas to give us some individual prices on some furniture we liked. We were prepared to spend several thousand dollars. He took down the information and never returned our call. During my two visits there were no customers in the store. Not surprised. My wife and I could only guess as to why we were treated this way. One theory, was because we were hispanic. I can't help but suggest for you to shop elsewhere and if you do like their furniture price shop on the internet, you could save yourself hundreds. I will share this terrible experience with as many people as I can. read more