Time for the summer project. Visited Hunter Bower and the team worked with me to understand my…read moreproject and get the lumber needed to make my thought a reality... well at least the first step. They also cut wood too!

Here from out of town and needed big lumber, these guys know their business and the customer…read moreservice is 10/10!

Elan spent quality time and patience helping with the design within my budget finding the perfect…read morecounter tops. All measurements were exact. Installation by Jesus and Carlos was professional and timely I highly recommend. I have used national chain stores in the past and always had issue with installation and quality of product. Not this time.

I called just asking about drilling a hole in my countertop -- WHAM! The lady on the phone cuts me…read moreoff, raises her voice, and snaps, "We don't do that unless you buy the whole system!" Then -- CLICK -- she hangs up. Look, I get that's not the service they offer, but wow... ever heard of customer service? She could've handled it way better. One quick call turned into a whole red flag. Not a great first impression -- felt more like a money-grab operation than a helpful local business.

I manage rental properties and recently purchased over $300 worth of cooler parts and pads from…read morethis location. My initial experience in-store was great helpful service and everything seemed smooth. However, when I got back to the job site and began working on the units, I realized that three of the valves were incorrect. I returned to the store to do an even exchange same items, same price, no refund requested. Unfortunately, I was told that without a receipt, they could not process the exchange. This was very frustrating, especially since it was a straightforward swap with no price difference. I was on a tight schedule and needed to get back to the job, and this lack of flexibility caused unnecessary delays. Given the situation, I expected a more customer-focused solution especially for a simple even exchange. Experiences like this make me reconsider where I'll shop in the future, and I may choose competitors like Lowe's or Home Depot next time.

Needed to replace my swamp cooler, and remembered these guys helped me with an obscure plumbing…read morepiece last year. Checked prices, they were cheaper and the service was perfect. I'm going to be a regular here.

The material we purchased is beautiful. High quality. The recommendations we received on our first…read morevisit were great and the owner was very helpful. The reason for only 4 stars is this: When we went to pick up the materials, she couldn't find our paperwork and our order was not ready. The owner was scrambling to get it all together claiming she had no idea we were coming that morning. There was wood that still needed cutting, so this delayed our project. It would have settled bettered with us had she owned the mistake. Things happen. Instead, she made us feel that it was our fault. Thankfully, we had an invoice with the pick up date and details. They could not find their copy.

We just finished a big project with Groff. Very pleased, as I was debating the 4 or 5 stars - I…read morewent with 5. And the reasons are the main factors we like for "contractors", licensed, insured, timely with all interactions and promises, communicative through the whole process. I attached photos but Tom's advice, experience and constant attention are very appreciated. His crew of Orlando, Zach and Robert were polite, constantly measuring and checking on quality. Really transformed our new back patio and torn down and replace the front porch which had a leak going back years. Tom brought in quality contractors for work Groff doesn't do themselves. Julian for demo, stucco and cement. I could tell Tom and Groff's reputation during inspections and coordinating with others really paid off. This is our 2nd big Groff project at two different homes in ~ 20 years and although we shopped this around, Groff clearly was the right choice!

I would like to recognize Curt Richter and the entire team at United Stoneworks. Curt went out of…read morehis way to make sure that the granite installed throughout my house was beautiful. Michael and the installation team rearranged their schedule to accommodate the other subcontractors who were working on a recent remodel of our primary residence. Working as a realtor in Albuquerque I refer my Clients to United Stoneworks because I know that Curt will take care of their needs and that the value of their home will be increasing because of United Stonework's attention to detail. Deb Redford, MBA DebRedfordHomes.com 505-328-3423

I drove across Albuquerque to their retail store on Paseo. According to their website they are open…read more10am-5pm. A sign on the door said they were open 10am - 4pm. I arrived at 3:40pm and the store was locked up. I had to call 3 numbers before I spoke to someone who said they were shorthanded and she needed to pick up her son. She suggested I come back on another time. Wrong answer. If you post hours for your establishment you should be sure you remain open during those hours so as not to waste your customers' time. If the retail store is run so haphazardly, I'm betting the rest of the. Operation is as well. I'll find another quartz fabricator from among the many such companies in ABQ.

After three attempts ordering a pair one panel shaker interior slab doors from HD, each time having…read moremonths long delays, and then, the doors always came damaged, I was told about Pat's Doors. I gave them the same order and they gave me a delivery date. I was skeptical after my last experiences. I got a call from Pat's when the doors arrived on time. Went to pick them up and they were beautiful. No footprints, no beat up edges, simply a beautiful set of doors. Pat's team loaded me up, end of story! The best part of this is that the doors were actually less expensive coming from Pat's than HD, Lowe's and everyone else. Great service, pricing and quality! Thanks again to everyone at Pat's Doors! Bill

Pat's Doors has the best customer service. Yvette helped me select doors and hardware for two…read moreseparate projects. Beautiful Knotty Alder doors for condo remodel and great hardware options too. Installer recommended by Pat's is amazing: Ask for Tony. His crew went to Santa Fe for 2 separate jobs and everything is perfect and good pricing too. So happy with the results.

I just had James finish the new trim on our two garage doors (among other things), and I have to…read moresay I was impressed with his professionalism, knowledge, and overall good disposition. It was a wholly enjoyable business transaction. Highly recommended. I never thought I'd be recommending a garage door company, but I was wrong.

My father contacted this company because his garage door stopped working, and it turned out to be…read morenothing more than a disconnected cable. Despite doing no real repair, they charged him as if they had. This treatment of an elderly customer is unacceptable and shows a serious lack of integrity and consideration. I strongly advise others to be cautious.

I cannot say enough about this company. a pleasure to work with from beginning to end. Pricing was…read morevery reasonabl. The options to choose from were plentiful. It was great to be able to see very large slabs when choosing. The installers were very professional and helpful. I highly recommend this company.

No customer service. I called regarding a project and was told to text pictures for a quote. 2…read moreweeks later no response so contacted them. They apologized and said someone would work up a quote. Now, a month later still no response. If they can't get this right I'd be really worried about them after starting a job.