Hoping they will make it right..... and they did!!! We have a happy ending and we would use them…read morefor our next project. To be honest, we didn't start off well with RMS. We experienced multiple breakdowns in communication that left us with a bad taste. The scheduling for slab selection and installation didn't go well and we went round and round with our sales person. E-mail and phone calls went back and forth time and time again. The template team was on time and pleasant to have in our home. The seemed experienced and professional. We were able to make modifications once we had the template overlaid with the slab selected so we had the look we wanted in the granite. Install day. The installers were early! That never happens and we were thankful. The install folks did a great job. Problem is... We didn't pick the sink profile. Sort of important. We are wondering where that breakdown happened and why we didn't get to decide. Craig, the operations manager, got involved and MAN did he make it right. We will have to have the slab removed, a plumber come back in, then refabricated, and all put back into place which is no joking matter. But we are able to get a new sink and all the things associated with it at no cost. Craig was already working on a root cause analysis to help prevent this from happening to another customer when he got involved. The piece of mind that we are ending with will have us back at RMS for future projects and I would recommend their services based on the actions taken to prevent this from happening to someone else. The seriousness that this problem was address with makes me think they will fix the communication issues on the sales side as well. Way to go Craig!

Elan spent quality time and patience helping with the design within my budget finding the perfect…read morecounter tops. All measurements were exact. Installation by Jesus and Carlos was professional and timely I highly recommend. I have used national chain stores in the past and always had issue with installation and quality of product. Not this time.

Great experience with purchasing cinder blocks for the wall in my backyard. Most of the customers…read moreI've seen here have been contractors picking up materials for their jobs so don't expect the same shopping environment you would find at Lowe's or Home Depot. I've made several trips to pick up a truckload of cinder blocks for my wall and have received exceptional customer service. If you are looking for hand holding service to help you decide on materials you need for your home improvement project this is not the place for you. I would recommend that you do the research and know what you are looking for or have a clue about it before you step in the door. I haven't been able to find better prices anywhere else for the same quality of building materials. If you need building materials for a do it yourself home improvement project I highly recommend Utility Block.

First impressions are everything. We walked into the Utility Block Co showroom and 2 unfriendly…read morelooking ladies were sitting at the counter. We looked at samples for about 10 minutes and fell in love with one and waited but they seemed unapproachable and too consumed in whatever they were doing to ask what we needed so we just left. Oh I forgot to mention the gentleman that came in from the back office throwing the F bomb around like it was going out of style in front of our very vocal toddler. Thanks for teaching her a new word. I like to support local business but only when they want it. We are on the way to Home Depot now.

Curt was incredibly helpful throughout the process. Since I didn't need a full slab, he even went…read morewith me to the boneyard to help find the right remnant, which saved me money without sacrificing quality. He gave me a great deal and made the entire process simple from start to finish. Everyone I worked with was professional. The team that came out to create the template, the installers, and the crew that returned to seal the countertops were all friendly, showed up on time, and did excellent work. After visiting two other countertop companies, I realized this was the place I should have gone to from the beginning. The customer service, pricing, and quality of the work were all outstanding. I highly recommend United Stoneworks to anyone looking for new countertops. A+ experience.

I drove across Albuquerque to their retail store on Paseo. According to their website they are open…read more10am-5pm. A sign on the door said they were open 10am - 4pm. I arrived at 3:40pm and the store was locked up. I had to call 3 numbers before I spoke to someone who said they were shorthanded and she needed to pick up her son. She suggested I come back on another time. Wrong answer. If you post hours for your establishment you should be sure you remain open during those hours so as not to waste your customers' time. If the retail store is run so haphazardly, I'm betting the rest of the. Operation is as well. I'll find another quartz fabricator from among the many such companies in ABQ.

Had a really great experience ordering from Patio 505 last year for our outdoor furniture! Is it…read moreexpensive? Yes. Absolutely. But the quality of the O.W. Lee set we purchased is top notch. I hope this set lasts forever, but I'd be surprised if it didn't last at LEAST the next ten years. Pretty sure we are going to buy a few more pieces to round out our set!

We walked into the store on July 3rd looking at what they had to offer for stoves. While my husband…read morespoke with Oscar about stoves, I broke away and decided to browse the outdoor patio furniture side of the store. They have a wide variety of beautiful furniture that they offer. I came across some Berlin Gardens Comfo back slider guilders and I had a seat. I realized then and there that I must have them. If you are anything like me, I spend a lot of time in my backyard. I consider it my personal retreat. Putting nice furniture in the backyard only enhances my love for the space. We didn't have my husbands truck with us that day, so we told Oscar we would be back. They were closed for the 4th of July holiday, and they are closed on Sundays. We returned on Monday, and I was greeted by Oscar again. I told him I want two gliders, and that I was still trying to decide on the color. My husband made it, we decided on a color, purchased, and we loaded up. They even helped us by getting some cardboard to protect the chairs from the tie straps. I look forward to at least 20 years of use on these chairs, yes, that is the residential warranty.

bought a MCM dresser in rough shape to include a missing leg. These guys took their time and did a…read morebeautiful job at a very good price. hi recommended

I took two antique cedar chests to Minuteman to refinish/repair. The work done was absolutely…read morebeautiful! The one needing refinishing had water stains, scratches and broken wood. Once refinished, you would never know of the damage. It is gorgeous now. The one needing repair also turned out beautifully! They were able to find matching material to repair the damage. There was an ornamental piece of wood that broke off and was looking st over the years. They were able to recreate that piece and you'd never know it wasn't original. The price was very reasonable for the work performed. I will definitely use Minuteman for several other antiques needing help.

They were able to come out very quickly. I believe the next day very thorough in their inspection…read moreof the chimney and the fire box on the fireplace they explained in detail what the issues were and then I received a report and an estimate for Repair the next day I was very pleased with the overall service.

We scheduled someone to come out and install a chimney cap. We were told it would be $150. After…read morerescheduling not once but twice with short notice, the guy finally came out. He did not come prepared to install a chimney cap, and told us we should just do it ourselves. We pressed him on it and were told to call his boss if we had a problem. Wrote us up a bill for $86 and left. We got nothing for that but a couple missed days at work for scheduled times they didn't make. Now we still need a chimney cap . . . What a waste of time and money.

We ordered 10 tons of gravel and it could not be delivered because the truck was to heavy to go on…read morethe curb and the area that the truck was supposed to deliver was to small Rather than get another truck that was smaller and make several deliveries they decided to refund us minus the cost of delivering. Very poor business people. I would have dealt with them if they tried to accommodate us. Plenty of other places in the city. Use them!

First time ordering gravel and went very smooth. I needed 26 tons and they delivered as expected…read moreand delivery driver was awesome! Would highly recommend to anyone in need of gravel. They were able to work around my schedule and were on time, which is greatly appreciated Keep up the great work!

Bud Snyder and his crew are wonderful. From the estimating appointment through to the final clean…read moreup, there was never any problem. They installed a back patio pergola running off the house to cover the entire depth of the yard. They removed a hideous existing "frame" and its' concrete support pilings. They filled the resulting holes. With all the work done, I have a beautiful back yard that is now useable and comfortably shaded. I did a lot of homework and chose 3 suppliers to bid this project. Awnair Awnings is more than reasonable and worked with my schedule rather than trying to make me conform to their expectations. I highly recommend Awnair Awnings.

I hired this company to expand my carport plus a few other improvements to it. It took forever to…read moreget materials. The owner kept saying the metal was coming from overseas. It finally got here and they proceeded w the work. He said it was done to his satisfaction and expected payment. I paid him in Cash for the full amount. We discussed there was a trim piece missing (see pic) and he, Bud Snyder the owner, assured me it would get that done asap when they got the piece. I should NOT have paid him until the 5 foot trim piece was put on but I thought I could trust him for it. It's been over a year now. I've tried calling him and left a message. I tried talking to him in person and he was very RUDE and disrespectful in front of my adult daughter. Would I hire him again? No.