Was on a time crunch to purchase supplies for another team in our agency. I had no clue what to get…read moreor how many, zero clue about anything (not my department). I was helped by a wonderful dude (I am u sure how to spell his name). He was beyond patient with me as I kept having to call the department head to verify what type/clarify what he wanted purchased. 10/10 for customer service! Very kind and funny too while we waited. Store was clean and had ample parking!

Recently, our furnace decided to stop working and we needed to replace one little part…read more Unfortunately we could not wait to have the part shipped so I called around the city for half the day with barely anyone even understanding what I needed... until I called Grainger! The number goes to the national center but the team was super helpful and I was able to place my order and pick it up within a half hour. Win!

Elan spent quality time and patience helping with the design within my budget finding the perfect…read morecounter tops. All measurements were exact. Installation by Jesus and Carlos was professional and timely I highly recommend. I have used national chain stores in the past and always had issue with installation and quality of product. Not this time.

I called just asking about drilling a hole in my countertop -- WHAM! The lady on the phone cuts me…read moreoff, raises her voice, and snaps, "We don't do that unless you buy the whole system!" Then -- CLICK -- she hangs up. Look, I get that's not the service they offer, but wow... ever heard of customer service? She could've handled it way better. One quick call turned into a whole red flag. Not a great first impression -- felt more like a money-grab operation than a helpful local business.

The material we purchased is beautiful. High quality. The recommendations we received on our first…read morevisit were great and the owner was very helpful. The reason for only 4 stars is this: When we went to pick up the materials, she couldn't find our paperwork and our order was not ready. The owner was scrambling to get it all together claiming she had no idea we were coming that morning. There was wood that still needed cutting, so this delayed our project. It would have settled bettered with us had she owned the mistake. Things happen. Instead, she made us feel that it was our fault. Thankfully, we had an invoice with the pick up date and details. They could not find their copy.

We just finished a big project with Groff. Very pleased, as I was debating the 4 or 5 stars - I…read morewent with 5. And the reasons are the main factors we like for "contractors", licensed, insured, timely with all interactions and promises, communicative through the whole process. I attached photos but Tom's advice, experience and constant attention are very appreciated. His crew of Orlando, Zach and Robert were polite, constantly measuring and checking on quality. Really transformed our new back patio and torn down and replace the front porch which had a leak going back years. Tom brought in quality contractors for work Groff doesn't do themselves. Julian for demo, stucco and cement. I could tell Tom and Groff's reputation during inspections and coordinating with others really paid off. This is our 2nd big Groff project at two different homes in ~ 20 years and although we shopped this around, Groff clearly was the right choice!

Curt was incredibly helpful throughout the process. Since I didn't need a full slab, he even went…read morewith me to the boneyard to help find the right remnant, which saved me money without sacrificing quality. He gave me a great deal and made the entire process simple from start to finish. Everyone I worked with was professional. The team that came out to create the template, the installers, and the crew that returned to seal the countertops were all friendly, showed up on time, and did excellent work. After visiting two other countertop companies, I realized this was the place I should have gone to from the beginning. The customer service, pricing, and quality of the work were all outstanding. I highly recommend United Stoneworks to anyone looking for new countertops. A+ experience.

I drove across Albuquerque to their retail store on Paseo. According to their website they are open…read more10am-5pm. A sign on the door said they were open 10am - 4pm. I arrived at 3:40pm and the store was locked up. I had to call 3 numbers before I spoke to someone who said they were shorthanded and she needed to pick up her son. She suggested I come back on another time. Wrong answer. If you post hours for your establishment you should be sure you remain open during those hours so as not to waste your customers' time. If the retail store is run so haphazardly, I'm betting the rest of the. Operation is as well. I'll find another quartz fabricator from among the many such companies in ABQ.

what is there to say? They sell 6 or 7 types of road gravel, decorative landscaping stones,…read moreflagstone at various sizes and cut shapes by the pallet or piece, cut sandstone suitable for dry stacking and it's all out in a big yard with 1 or 2 very friendly and knowledgeable guys. They can deliver or arrange delivery. They probably have dirt too, just never looked. Prices? well i dont know...if you need cut stone or flagstone etc there are not a lot of cheaper and quicker choices.

Ms. Parra at Canyon absolutely told us to reserve boulders we had to pay for them . We followed her…read moredirective and when we had to cancel she kept the $1800. Anyone can call me for details . 505 463.8453 By going to Plant World we got boulders at a better price w a boom truck to place them . We are waiting for our $1800 refund or credit from Ms. Parra

I cannot say enough about this company. a pleasure to work with from beginning to end. Pricing was…read morevery reasonabl. The options to choose from were plentiful. It was great to be able to see very large slabs when choosing. The installers were very professional and helpful. I highly recommend this company.

No customer service. I called regarding a project and was told to text pictures for a quote. 2…read moreweeks later no response so contacted them. They apologized and said someone would work up a quote. Now, a month later still no response. If they can't get this right I'd be really worried about them after starting a job.

I was very excited to work with Santa Fe Granite; I went to the showroom, picked out two remnants…read morefor use in my bathroom remodels, and had them held for fabrication and installation. Two weeks later (and keep in mind, I offered to purchase them at the time they were held), I was called to say that they 'mistakenly sold them' with nothing more than a hollow apology. No offer to find another piece, no reduction in price to continue to work with them, and the owner refused to call me to explain how this happened. Now, they've set me back two weeks with my reno. I would STRONGLY urge you to look elsewhere, there are many granite fabricators in town that are more reputable to work with.

I purchased my kitchen counter top granite and my master bathroom counter top granite from Santa Fe…read moreGranite. I love the granite and dealing with Phil who is a super nice guy. I had no problems with my kitchen granite. It looks great. I had to pick out 3 different types of granite for my master bathroom as they dropped and broke my first two selections. This did not effect me cost wise, but time wise, I had to return to their store and make another selection. They made up for this by allowing me to select a premium grade remnant and charged me the same price as the lesser grade of granite that I had previously selected. They installed the counter top and it looks great. I highly recommend this company and should I need additional granite I will certainly visit them again. An added bonus is that they are located about a block from Arizona Tile.

excellent supply for large and small projects; staff very helpful. Great resource for regional wood…read moreworkers. Pricing reasonable I guess.

Outstanding customer service. Family friendly business -I love seeing business owners working with…read moretheir kids present! Kind and helpful and gave me advice and insight on my project!!!