love this company! it is a small family business , they remodeled a kitchen for us, did a granite…read morevanity for us , & from start to finish were stellar ! I highly recommend them for your next project. Liz & max will take great care of you , they are very responsive , and will make you feel appreciated !

Incredible customer service, easy to work with, and amazing results. I would highly recommend Liz…read moreat Southwest Countertops of all of your stone/granite needs. From start to finish, she was responsive, answered all of my questions, problem-solved my unique needs, and provided kind and warm service.

Elan spent quality time and patience helping with the design within my budget finding the perfect…read morecounter tops. All measurements were exact. Installation by Jesus and Carlos was professional and timely I highly recommend. I have used national chain stores in the past and always had issue with installation and quality of product. Not this time.

I called just asking about drilling a hole in my countertop -- WHAM! The lady on the phone cuts me…read moreoff, raises her voice, and snaps, "We don't do that unless you buy the whole system!" Then -- CLICK -- she hangs up. Look, I get that's not the service they offer, but wow... ever heard of customer service? She could've handled it way better. One quick call turned into a whole red flag. Not a great first impression -- felt more like a money-grab operation than a helpful local business.

Mr Saenz, his son, & the rest of his team did an excellent job fixing the flat roof of our sunroom…read more They also repaired the damaged ceiling. I wanted them to be professional, but they were nothing but the best! I would highly recommend them to anyone looking for a contractor that shows up on time to every appointment, cleans up the work site well, and gives a fair price!

This company replaced our roof in October, six months ago, and when we had the swamp cooler…read moreserviced for summer, the repairman discovered that they had smashed the ductwork and it all had to be replaced. We thought Saenz would pay for the repairs that were needed, but they have refused. Find another roofing company. This one is terrible.

We had 1500 SQFT of hardwood floors sanded and finished and we couldn't be happier. They did an…read moreamazing job and were happy to come back and touch up a few minor issues. They did a great job with dust collection and their crew was professional and friendly.

I cannot say enough good things about my floors or this company! I hope more people review them…read more Our hardwood floors in the kitchen got destroyed by a leaking valve behind our refrigerator. The floors in the kitchen had to be torn up and matched to the floors in the living room and dining room, as they were all in the "line of sight". The existing floors are 20 years old and quite worn. The new floor boards were laid in the kitchen, and ALL the floors had to be sanded and stained to match. I defy anyone to come into my house and tell me where the new floors end and where the old floors start. They literally did a perfect job. No one can tell the difference. We love the color. We have natural American cherry, and it is hard to work with because it changes color so much as it ages. Yes, the old and the new look exactly the same. And they are gorgeous! Everyone at the company is very professional and easy to deal with. Kevin, the owner is an amazing guy and stands behind his product and his employees. He called during the process to make sure we were happy. In the end, there was one mistake made, as some grout in a transition spot from the kitchen floor to the tile in the laundry room got missed. As soon as I called him, he apologized, took responsibility and had someone out to fix it. Great customer service. Not to mention, they finished early! How often does that happen when you are having work done on your home? HIGHLY recommend this company. Pricing was very competitive. Cheaper than other estimates I got.

Ok, I'm editing my original review for these guys from 1 star to 5. I normally don't do that so I…read morepromise I will explain why so this will be a bit of a long review. We were sort of at a loss for what to do since not many places seem to do this type of work so we gave them a second chance. Not only did the owner show up on time for the quote, he was extraordinarily helpful and gave us some good tips on other surfaces and how to maintain. Extremely knowledgeable, very nice guy. They were very accommodating with scheduling and the day of they were on time and ready to roll. We initially called them to restore and reseal our stone tile that was in horrible shape from not being cleaned or maintained properly from the previous owner. We tried everything we could and just couldn't get it clean. After the visit and asking some questions, we ended up with the trifecta of things we didn't even know he did. Not because he was pushy by any means, he actually told us how to do it ourselves but we asked if he did work like that because it would take us FOREVER and would be one of those weekend projects we would procrastinate (not to mention the cost of materials we'd have to get and only use a tiny amount of). What we ended up with was deep cleaning and resealing of the stone (travertine) tile, polishing and resealing of our granite countertops, and carpet cleaning of the high traffic areas. Yup. They do all that. And his prices were extremely reasonable. The guys were great- extremely professional and friendly. The tools they use are pretty cool as well and they explained what each of them was doing. We couldn't be happier and would highly recommend them. So, a couple of tips: - Follow up with them if you don't get an immediate response. There were a couple of things that were forgotten but quickly remedied. I think they're just busy and a family-run business so some communication details get lost in the shuffle. (hey, remember that quote you said you were going to send by email?...) - We thought it was going to take at least half a day but we moved everything we could off the surfaces which seemed to cut the time in half, if not more. I think they normally do move a lot of things for folks because they seemed surprised. lol We also vacuumed everything right before they came over. - If you have granite or quartz countertops and have never resealed/polished them- do it. I don't think ours had ever been done and they are as smooth as glass now (more so than they were). - Ask them questions! They're a wealth of knowledge and will give you all sorts of good info for maintaining the surfaces and how to take care of them. - When they do the first pass with the cleaner on your tile, brick, or whatever you will feel like a dirty little hamster. I promise you. It was so nasty but have solace in the fact that they've probably seen worse. LOL

The travertine stairs in our home had been damaged by the previous owners. Apparently someone had…read moretried to clean them but instead etched the surface, leaving black marks where dirt had settled. Several companies came out and just scratched their heads, not knowing what to do. Jerry and his son from New Again knew exactly what had happened and how to restore them. It took a few weeks before they could get back out because they are in such demand. They even had to order a special sanding pad for my job but were very fair in their price, considering the extent of the work they did. The stairs look great now! I'm attaching photos because seeing is believing. New Again is fair, honest, and knowledgeable. My only criticism is that that his email quote directed me to a website that charged me the full amount before the work was done. However, I will be calling them in the future when I need other surfaces restored.

Bud Snyder and his crew are wonderful. From the estimating appointment through to the final clean…read moreup, there was never any problem. They installed a back patio pergola running off the house to cover the entire depth of the yard. They removed a hideous existing "frame" and its' concrete support pilings. They filled the resulting holes. With all the work done, I have a beautiful back yard that is now useable and comfortably shaded. I did a lot of homework and chose 3 suppliers to bid this project. Awnair Awnings is more than reasonable and worked with my schedule rather than trying to make me conform to their expectations. I highly recommend Awnair Awnings.

I hired this company to expand my carport plus a few other improvements to it. It took forever to…read moreget materials. The owner kept saying the metal was coming from overseas. It finally got here and they proceeded w the work. He said it was done to his satisfaction and expected payment. I paid him in Cash for the full amount. We discussed there was a trim piece missing (see pic) and he, Bud Snyder the owner, assured me it would get that done asap when they got the piece. I should NOT have paid him until the 5 foot trim piece was put on but I thought I could trust him for it. It's been over a year now. I've tried calling him and left a message. I tried talking to him in person and he was very RUDE and disrespectful in front of my adult daughter. Would I hire him again? No.

Was on a time crunch to purchase supplies for another team in our agency. I had no clue what to get…read moreor how many, zero clue about anything (not my department). I was helped by a wonderful dude (I am u sure how to spell his name). He was beyond patient with me as I kept having to call the department head to verify what type/clarify what he wanted purchased. 10/10 for customer service! Very kind and funny too while we waited. Store was clean and had ample parking!

Recently, our furnace decided to stop working and we needed to replace one little part…read more Unfortunately we could not wait to have the part shipped so I called around the city for half the day with barely anyone even understanding what I needed... until I called Grainger! The number goes to the national center but the team was super helpful and I was able to place my order and pick it up within a half hour. Win!

Thomas Kulp with TC Canyon Adventures is hands down one of the best handymen I've worked with. He…read morereally listens to your concerns and tailors his estimates to fit your needs--no one-size-fits-all approach. Reliable, skilled, and easy to work with. Highly recommend!

I paid these guys to install a patio cover. Every anchor bolt was anchored in a crack or so close…read moreto the edge that a heavy wind could break it lose, which it did! The cover turned into a kite and end up on the roof of my house. I called the owner to come and remove the cover and he charged me for the privilege even though it was their fault that the cover blew off. $1500 dollars in damage to my house and a lose of $4500 for a patio cover that I no longer have. I would stay away from the company. Not good people.