Liars. Read through the reviews, do you see a trend? LIARS! Take this for what its worth, believe me or not. Do not come here. I am only leaving this review to maybe save someone so dont write me off as just a disgruntled person. To start, I called to ask a few questions and the woman was extremely rude. I had to de escalate the situation as the customer! She told us we were approved for 2 lenders, no co signer and no money down. According to her, all we had to do was bring our stuff. We drove an hour to get there based on a lie. We tell them we only want something under 100k miles, they bring us something to try with 102k. We decide heck try it. We decide we like it. Then we find out the woman was lying to us, none of what we were told was true and we drove up for no reason. If we had a co-signer we were already approved for a brand new vehicle, why would we get a vehicle with 102k on it? Then on top of that, they promised us car fax and discounts because of the damage on the truck. They tried to get us to sign onto a deal BEFORE presenting the carfax or the total for the truck. Shady? Yes. The kicker is, the rude lying woman was in the back. I could see her in the mirror grinning at us like she was so proud of herself for her actions. read more

John was amazing he helped me get a new car for only $50 right off the lot and I get to take it home and do biweekly payments that I can really do thank you JOHN Horton Jr read more

Appleton Auto - 2023 Chevy Equinox - Car Dealers Near Me - Appleton, Wisconsin

Had a great experience from the moment I walked in John H. Was great, understanding what I was looking for and getting me into something I love. Ask for him if you ever go in, sure the others are good but he's top notch. The ride I got fit my budget a d life... thank you so much read more

We recently had a situation where our vehicle got totalled and needed a replacement quickly. We only had our vehicle for 8 months , so we had nothing saved for a down payment. We went to Appleton Auto since they advertised low down payments. John, the salesperson, was very kind and helpful. He found us a vehicle in a short time that was newer and met all of our requirements. He even followed us to the rental lot so we could get that returned. This all took around 2 hours. Great job John and Appleton Auto! Glenn and Linda from Two Rivers read more

Zack from Appleton Auto was an amazing salesman and I'm very happy with my 2016 Honda CRV. Lynn D Greenwood WI read more

wow. I can not thank everyone who wrote a review on this page enough. the experiences here sound very similar to mine. First, I was lied to and told they would have me driving away in a car I love that day. wrong. they told me credit wasn't an issue. wrong. But honestly I can get over a few lies. what is really hard for me is the blatant greed taking advantage of people who are already having trouble finding something. I have always had pretty good credit, however recently lost over 150 points due missed payments on my student loans. but I will NEVER BE desperate enough to pay nearly 32,000 for a Kia when you can't even tell me out loud what the Interest percent is. they tell you what you want to hear, lie about the cars they have for sale, lie about anything really just to get you to come there. tell you it's worry free, but then it's problem after problem. I wouldn't have cared paying more for a car or even high interest but these reviews are horrendous. i could feel the slime and scam all over the place the vehicle are dirty and smell they look water damaged also. but when you only need to sell one car a month to stay in business because of the markups, I guess theirs a sucker born every minute. it's isn't going to be me. I will get my credit worked out which isn't that hard and save nearly $25,000. shame on you appleton auto. do better. read more

I think your 100% approval is a joke. Ive been trying to find a car for a while now and I had a lady call me from Appleton auto and I told her that I had bad credit and I didnt want to come in and waste my time. She assurred me that there were a few cars in the price range of the 199 a month. And I told her I didnt have a down payment and she said that was no problem. When I went into Appleton auto they said they approved me and only had one car available but I had to have a $6000 dollar down payment. If I had 6000 dollars I wouldnt have been there. So yes I got approved but couldn't come up with the outrageous downpayment. read more

Unprofessional hung up on me after I said you should have info that they asked for on file I started to listed that hung up,called back hung up on me again after I said I wouldn't come into to finalize they wouldn't give me a guarantee. I told them what I have down and what I can pay per month I'm. It going to waste my time coming in for them to ask for more snd I leave with nothing ever been down that road before. I'm good I just want a vechile to put my down payment down and to pay my monthly payments. read more

Bought a car. Day after engine light came on. Took to mechanic he said converter shot $1700. Leaking sun roof $450 eats oil routers were gone plus pads plus heat shield was busted. Next day called them back and said I no longer wanted it. It had way to many problems to repair. They said it wasn't there problem once car leaves lot . Told them they could even keep down payment of $1500 just take car back. No deal. Now I'm going through lawyers for the "lemon laws". Terrible place!! DO NOT BUY FROM THEM . SINCERELY CHERYL read more

Told me they had 10 cars close to what I was looking for. They had zip. Don't trust these guys. Definite scumbags just looking to make a buck by any means. read more

It's been 2 months Marcus and Andrew since I asked. Where's the paper work on my car? It's been 2 years and you still haven't provided it. You're legally required by law to have that in the building for 10 years. You've both blatantly lied and stole money off me. Seems fishy you'll offer to trade in my car and fix it but you wont give me the papers. Andrew 715-310-0***. Better find them papers. read more

Worse car I ever bought over priced . Worse high interest rate. Car has needed so much work. Stay away from this dealership

Wish I could give them 0 stars. They are the worst dealership and complete scammers. I bought an suv from them and they never said there was an oil leak or anything. 6 months later my motor blows and then I find out 2 tires have dry rot now. i took the car back to them when the motor blew and they basically shrugged and said sucks to suck. Because of them I now am scared to ever work with another dealership. Buyer Beware. read more

Extremely rude & unprofessional. I saw a car online, so I sent an email request for info. Before they contacted me, I read reviews about the dealership, which were horrible! I have good credit, and don't need their financing, so I skipped all of the financing reviews, but the reviews about vehicle reliability, and how they handle issues are also terrible. So, when Katrina called to respond to my email inquiry, I told her that I'd read some terrible reviews online, and had decided to look elsewhere. She immediately got snippy, and said that the bad reviews were about the financing companies, and that people who are extremely happy, don't write reviews. Then she immediately hung up on me. LOL! Wow! Way to overcome an already poor perception! For the record Katrina, people who are happy actually DO write reviews. That's why I'm going to a dealership that has 5 stars, and plenty of positive reviews, from HAPPY people! read more

I had a great day with Andrew at 199 ride. Got my 2020 Toyota Corolla. Great car. Thank you so much Andrew. He was so kind and considerate with what I wanted. He has a good heart and soul. God bless all. read more

Was hoping to drive off in a vehicle from a dealer for the people but all I received was disrespect. The caller kept interrupting as I was explaining my situation, I explained how that was rude and she disconnected the call. Called back and asked if that's how you represent the company, of course it was my fault, asked who is her manager and was told she was.. She kept exhaling a deep sigh as I was speaking, on both calls. All I asked was why so many questions and do they have any 3/4 ton diesels in their inventory because I didn't want to waste their time or mine. Ask yourself, is that being aggressive or rude? Is this how they represent their company as a whole? If you value your self-respect, please go somewhere else. The Antigo location never gave us any kind of problems. Be well and stay safe. read more

DO NOT BUY A CAR HERE BUYER BEWARE: I would never buy a car here or trade only they only care about cash dow. They over price their vehicles and there selections suck. These cars they sell come from auctions and are resold, within two years later after first signing and being told I could refinance couldn't and to be told that I, could trade in I couldn't. BRANDON SANDOVAL lied about my credit score as , but I could see my score sitting in front of me an had something diffent and had twists to need money down even after added additional co signer with over $2,000 income added, with score of 622 . This dealership is awful and there full of grap. 1 dealer from that location was arrested and jail for fraud charges an there should be their sould be more. They put on a good show, but as if they want to help but its all fake. They can't keep a straight story and want to be the ones who select your next vehicle. I fired BRANDON SANDOVAL, and I refused to do bussiness there ever again. I was lied to over the phone being told everything would be prepaired when it wasn't, they didn't have any selections for trucks worth a darn. Wanted to charge payment of $800 to over $1000 for any truck payment with a down payment of couple thousand in hand, my credit score is 698. Vehicle trade in was from there own dealership with mileage of 101503 when i got the nissan at 83000 mileage from them . they as a team. They lied matuever turn and now I'm reporting to anywhere I can and gonna inform people not to buy anything from what's there because, there not trurthful. I looked into my car after signing front end replacement meaning it was in accident before I owned it. THEY CAN HAVE THE CAR BACK. Cash down is all they care about . I do suspect cash tax fraud on reported cash income. read more

Be warned! I have been here twice now both times were very sketchy. The first time I went I told the man my price range and that I have a car but it is getting older and am looking to upgrade. He had a car pulled up for me to test drive before he even told me about it. (It was a tan, automatic, Vw sedan, those are 4 things I don't like) went for a ride any way but the whole trip was a Waste of my time. The next time I went it was for a specific car they had advertised, I called at 3:00 to ask if it was still available, the guy on the phone said it was and even gave me more info about it. When I arrived to test drive it 30 min later they said they didn't have that car any more and the salesman said he didn't recognize them as having it recently. They also didn't have anything that would be similar. I don't need financing they took my ssn anyways. All in all not terribly professional. They seem like a place that makes their money off the financing aspect instead of the car sales it self. I will go to Craig'slist before here. read more

I was told I was approved had to come in get a car. then they tell me my finance stuff was fine wich clearly it wasn't. then they tell me I'm approved again and then come back and want over 10,000 down they are full of shit and false advertisement. They all should shut down read more

Absolutely the worst experience of my life. Went in on the 12th of April And purchased a 2018 Grand Cherokee only for the next day it wouldn't even start. they then "fixed it" not even 3 days later the check engine light came on so back to the shop it went and has been sitting there ever since. We wanted to reverse the sale, I'm not paying for a vehicle that I don't have. Jimmy who is apparently "Management" had no care in the world that A vehicle that they sold off of there lot was unreliable and could have caused ALOT of accidents. That place is a complete fucking joke. Take your money elsewhere. They need to go out of business. Out of business like the rest of there business that did. read more

I went car shoping with my wifean we stop at this dealer to check the buick encore,We test drive the vehicle. when i got back to the dealer and I ask what kind of waranty the car have the anwer was 30 days. plus he said that all the vehicles in the lot have been check and they where worry free. Two weeks latter the engine ck light came on, I went to the dealer and the sales man "Ian Brunnet"(who happen to be the person who sold us the vehicle) took the car to they sevice then he came back and told us that the code on vehicle is for the catalityc convertor and that he have to ttalk to the dealer ower who happen to be out for couple days to send the car to the buick dealer that he will call me back.another two weeks pass and I went to the dealer to check and another guy who check the vehicle said that he got the light off and hand me a piece of paper with auto select phone number and told me if the light come back on to call and take it to them. Well the light came back on and I took it to auto select where they said that they check the vehicle and the codes are for the catalityc and the turbo that the car most go to the buick dealer. I contact Ian and he said that he have to talk to the dealer owner. He call me back saying that it's been too long and the waranty expired already and because we Din't took the extended waranty there noting he can do. I told him that I did contact him before the waranty expired and he was the one avoiding me. I made an appoitment with my lawyer to see what we can do in this case. I don't recomend Appleton auto. read more

The ONLY reason I am giving this 3 stars instead of one is because I managed to run into a friend that I've known for many years. I called and spoke to someone named Matt. Matt told me everything I wanted to hear. I told him about my car that got stolen and that for some reason my insurance payment hadn't gone through so my insurance company wasn't going to pay for the loss of my vehicle. He said it wasn't an issue and that my income alone would be enough to get me into a vehicle. They weren't even worried about my credit.(I knew it was false) he even went as far to say that my STOLEN vehicle could be refinanced and rolled into the new car loan. I told him that they can't refinance a stolen vehicle especially since I don't have the vehicle. He assured me it would all work out. I did some research, read some reviews and found a lot of complaints when it come to salesmen being dishonest. So I called back and told him ALL of my concerns. He once again promised me everything was good and GUARANTEED I'd walk away happy. I told him I was really interested in an SUV with leather and GPS because I have a 100lb service dog and I travel a lot. I told him I really like some of the buicks I see people driving. He said that those are a popular car and I'd have plenty to choose from. He said the only way you won't walk away with a vehicle is if you don't like the car or you don't like the terms the bank offers. I said hmm I guess y'all have changed your policy within the past two years. He said yes ma'am. I then said "ok so to clarify you're telling me I can walk in with little to no money down and walk away with an SUV that I love, and the only way that won't happen is if I don't like the car or the rate that the bank has corrected? You guarantee that?" He said "Yes, that's what I'm saying." I asked him about all the negative reviews? He said "a lot of those people who left reviews didn't take advantage of our big sales so they weren't happy because they couldn't get into a vehicle. Now I will say My friend, his boss and even the owner(the commercial dude) did everything he could but the banks hate me (always have) I did get an approval for a vehicle but the miles were pretty high and the down payment would have been 7,000.00 has my friend of almost 9 years not been there to greet me (a very surprised friend) I would have dipped expeditiously and written this place.off with 1 star. Thank y'all so much for trying....Matt if you're reading this I got two words for you. One starts with the letter F and the other word starts with the letter Y. To Reggie and the other awesome people who helped me. Thank you! You were awesome. read more

i didnt like the fact i sat their for hours and the staff looked down on me for having poor credit or at the signing the guy the front office remarked that he gave the finance people his # in case i was late on or missed a payment which i never did and not for that reason either thought that guy acted like a bully and a punk and its all that its based on is high interest loans for a 2014 ford focus after all said and done i paid over 32000 dollars for THAT should be called RIP OFF FOR THE PEOPLE bunch of rude ass people since the my credit has gotten pretty good and not because of anything they did because I didn't receive any good remarks from either place (dealer or finance ) if think of buying a car from this place u should seriously ask yourself WHY?!!!!!and the only reason i gave them 1 star whas because i couldnt go lower read more

They sold me a vehicle thats a 2013 and is burning oil so bad it may not even last the duration of the loan. The process was rushed but i did need a car at the time regretting ever stopping there. read more

I reviewed this business before but the review seems to have been deleted. I went to this dealership because they adertise that they are a dealeship for the people. Well they are not. I brought my truck into the dealership for a trade and wanted to get into a smaller vehicle. They looked at the truck and showed me trade in blue book for the truck and said it is not getting that much at the auction so it would be 2k less... I thought if they were giving me an honest opinion on my truck they would be giving me a fair price on the truck I was looking at, right? Well not so much. I test drove an SUV and the list price they had on it was 34k but said my sale price was 28k. This is where the kicker comes in, I looked over all the options and since we all have smart phones, I looked up KBB on the truck. High value on the SUV was 16k. Really? That is what you came up with for a fair price? I then went back after hours and almost EVERY veicle on the lot was priced almost double KBB value. DO YOUR RESEARCH BEFORE YOU BUY!!! Use the same tools that the dealership uses to value your trade. This dealership relys on people with bad credit to make money. Usually the high down payment is close to what they actually paid for the vehicle from the auction. This company is NOT a dealer for the people, they are a dealer for the unfortunate.... read more

Purchased a vehicle from here with a lot of regret. Don't let the 199 ride fool you. They are very overpriced with nothing in their lot for people on a budget. Nothing older than 3 years old. GAP insurance is highly priced. The lending rate we received was, unbeknownst to us, really high. They made it sound like it was an awesome rate. We are currently refinancing a car we have had for 2 months for HALF the rate. HALF! Terrible...not recommended at at all. read more

I went there needing a new car bad. Jack had helped me out. Being a college student he worked with me to give me a awesome deal on a 2014 Ford Focus. With low monthly car payments and interest. It is so nice to now feel safe in a car that won't break down on me. read more

I helped in the purchase of a 2016 Kia Soul for my Niece 30 days ago. After a few weeks it began to shake and steer hard. We contacted them because it was within the 30 days of purchase they told us to check our warranty and do what it said to handle the repairs. So we took it to a licensed auto shop as our warranty told us to. After inspection it was found that the tirods needed replacing, this was covered under the warranty so that was great. As they were tearing the car apart they found that the strut was broken and needed to be replaced. The strut was not covered by warranty. So I contacted Appleton Auto in Appleton I was put in contact with Chris the General Manager. I explained the situation and that it was less then 30days and that I felt this should be taken care of by them. He said he would check with his boss and get back to me. A few days later he got back to me and said if they were going to pay for it, it had to go to the auto shop that they use. I asked him how the bill for the work already done was going to be taken care of. He stated he didn't realize work had already been done and would have to check with his boss regarding payment of this bill. This went back and forth for 2 weeks. Chris would say he would call back and wouldn't day after day. It finally broke today I was a little angrier when I called and demanded a resolution today or I was coming in there. About an hour later he called and said the first part of the bill was paid to the auto shop we went to and he hung up. My Niece contacted him back regarding the appointment for the strut repair he told her the appointment time and that he had given that shop our warranty information but if it wasn't covered the bill was our responsibility... Wait then why did we have to take it from our chosen shop to your shop? We were told it needed to be taken to that shop so the bill would be covered because the car should not have been sold in that condition. Now you say we have to pay for it. I don't know why things have changed. Since the bill has been paid now trying to get any information out of Chris the GM in Appleton is impossible. He has hung up on my Niece 3 times today and me twice. I need help with this. This is not right. read more

Salesman that helped did an awesome job. The reason for the one star is, once they have a sale it's all lies from there.....the car we purchased was a car a salesman was driving around. We were told that the car would be fueled up, and completely detailed. Well here we are 2 weeks later with someone else's cigarette ashes and non smoked cigs in between seats, fries also, back seat were all sticky and shit laying under them, someone's toe prints on the windshield. If you buy from them makes sure whatever they tell you they do right away. I also had to put my own air in the tires after buying it!?! Literally drove off the lot and stopped to put air in. Consider this a warning to shitty service. read more

Great sales people. Chad and Grady were very helpful even though it was an uphill fight due to my income and recent bankruptcy. The reason for the bad review is the financing and the fact they show you one car and then tell you its out of your price range but brings another car similar priced. I signed a finance contract on Tuesday August 29th and took the car home and got a call Friday September first telling me there was an issue with financing. They kept my daughter with her 17 month old son for 7 hours on Tuesday, every time Grady , the salesmen, told her to go the finance manager would say no you have to wait. My biggest issue is that if I am told there is a deal in place I do not want to be called two days later and told that they messed up. Now they want me to sign a new contract for 100.00 more a month so instead of 357 it will be 451. So I guess when you sign a contract at Appleton auto just use it for toliet paper because obviously thats all its good for. read more

SHADY!! I found a car online for under $6000 & 199 ride called me , took some info made a point to get me in there. So as requested I got my title & some payroll info & made the 1/2hr trip to Appleton only to be told the cheapest car there is $16000! Pissed I called them they said they'd call me the next day. That didn't happen either! Very disappointed! Waste of time & money! read more

In my opinion, this is a terrible dealership! They told me on the phone that we were approved for a loan and guaranteed to be driving home in a new car, well my wife and I were all excited and drove the 60 miles round trip to get our new car! We got to the dealership and Katrina had told us to ask for Scott, well apparently he is the owner and doesn't work with customers. Jackie (Jack) Aguilar helped us out, brought us to his desk and asked what we were looking for in a vehicle. I advised that we need a family vehicle and that we are poor and have no money to put as a down payment, and that Katrina had told me that would not be a problem. She said that I can get my car no money down and 200 dollars per month, Jack then says he has a vehicle perfect for us but it's in detailing and we can get it tomorrow. Well tomorrow came and I had to call him, he says I need at least a thousand dollars down towards the car! I say number one Katrina said I don't and number 2 the tv add says little to no money down and pick my payments! Guess who didn't get a vehicle?!?! Avoid going here if you can! read more

I would give this dealership less than 1 star if possible. I went in and was pressured to buy a vehicle that didn't fit my needs . When I resisted they did show me a vehicle but it was over my budget. They said I could put $2000 down and they would approve me but it was still out of my budget or i could get a co-signer. Well checking Kelly Blue book on the vehicle it was between $7000 - $8000 over priced. When I told them it was over priced they said they would knock the price down and I would be approved with no down payment or cosigner! Really? How did things change in 2 Days? Then when I said I was going to write a review, they begged me not to and asked what they could do for me, so I wouldn't write a review. I think they are a very sketching operation trying to take advantage of people with little money or credit. read more

Went to Appleton Auto because I have bad credit and had a buddy working there. From the moment we went in they found a car and rushed through the process. Before I had a chance to blink they had the deal closed with us. They gave us a car that we were told was going to be a deal because they had unfortunately broken their policy on not giving out loaners and as a consequence someone got into a fender bender that left the car with a couple scratches on the front and back bumper. They put an inflated price on the car to make it seem like they had knocked almost $10000 off of the price which even after my trade in turns out is what the car is worth in pristine condition. When my girlfriend took the car home we only had 1/4 tank of gas and the car looked like it had not been vacuumed in a year. I waited to post a review until we got into the summer and the cars AC was not working. We called multiple times speaking with Kelly the finance manager about coming in to get the AC recharged. She told my girlfriend she would call back and proceeded not to. After we left multiple phone messages with her that weren't returned my girlfriend decided to stop in and see if she could just get them to recharge it on the spot. The manager at the time told her that it wasn't covered under our warranty and too bad for us. I am now spending $130 to recharge the Freon in a car we bought at most 6 weeks ago now. I WILL NEVER BUY ANOTHER CAR FROM THIS DEALERSHIP OR ANY AFFILIATES OF THIS DEALERSHIP. They are a dealership out to take advantage of people with bad credit and no other options don't spend your hard earned money here read more

This place falsified my documentation on my car, we discovered they had ran our credit multiple times, after buying the vehicle. We then discovered our documents were invalid. We found a lawyer, started a lawsuit for taking advantage of our credit and social security number, the owner personally called and said we had to surrender the vehicle and they would get us into a new one. We brought the vehicle in, they got their papers signed to surrender the fraudulent file and took the keys for the car and did not follow through with their promises to get us into a vehicle with the correct file done. The owner Jimmy then stopped taking our calls. This place is a scam, will falsify your documents, run your credit score after you have purchased your vehicle and screw your over!! Their customer service sucks, all the sales guys sit in the financing office without informing any customers what they are waiting on. They could be in the middle of a bunch of customers and they will all disappear together in the back to smoke a cig, but come back smelling like marijuana. I have personally witnessed a sales guy snap his fingers to gather his coworkers and go on a "break". This place is completely unprofessional, rude and full of scams. Wonder how many other people they have falsified documents on! Do not take your business here!! read more

My experience here went really well. Mike G. Worked with me and helped me find what I needed. I desperately needed a new car and had a car to trade in, however, was on a certain budget and Mike made it happen for me!! I found a new car to drive home in within my budget and i am very happy !!! read more

This place....... I have been here 5 times now and still been denied a vehicle.... I have told them straight out the gate I HAVE NO MONEY FOR A DOWN PAYMENT But have a car to trade.... $3500 for a trade in.... That's what they advertise on the radio... So after 2 hours of slow worker, loud ass music, other people talking over one another......still need a down payment... $1500.00 down payment he says.... Lol WHAT????? Rewind for a minute... I said I didn't have money for a down payment.. He says its ok we will work the numbers..... Lol so he comes back. . and when he was gone my guy kbb the vehicle in question.. 2002 Ford Taurus.. (with rust!) and kbb had it listed for 4000.00 THEY were asking $12995.00... Lol way over priced! So lets do math.... 12995 -3500 trade in... Bringing it to 9495.00. And with 1500.00 down brings it to $7995.00 for a 2002 with rust! And kbb says 4000.00.. My guy got his car a 2015 mazda 3 for 13500.00 with NO RUST.. So how does a 2002 Taurus be close to price as a 2015 Mazda 3?? This place is a joke.... They don't even help... Not to mention i had my credit report that I paid for and printed out in front of me... He says its not the same as mine.. Lol what?? Guess the 0 down payment and 199.00 a month are for those who have excellent credit... But for the people that have bad credit... They could give 2 shits about... Yeah you talk to someone on the phone and tell them whats up..they say oh we can help.... No problem....explain u have no money down... Oh no problem... We can help... What bull crap... Place is a joke...the people are a joke... And the cars...lol when i left there was A HONDA they were trying to sell with half a fender....lol....junk! I wouldn't recommend this place to no one.... The ads are lies... They need a place that actually helps people with bad credit and can't afford a down payment.... And that the cars are overpriced... read more

I will never go there again nor recommend them to anyone. I should of known with how pushy they were I would regret this. Beside not having the down payment they want you to bring an item from home in for them rather then cash, which i think is wrong. To flat out lying to you tell me bi weekly payments which is not true, unless you start your payments a month before the due date! There finance team after i called to ask a question overheard the tattooed gentleman state "I'm done dealing with her she has the car" meaning even if car has issues less then a week of owning it I should deal with it! What a joke of a place especially since the tattooed gentleman informs me the car needs to get used to me to update the sensors within car... hmmmm i'm not a complete idiot, so bring it to them say by Saturday morning it will be fixed, just come get it by noon, I being a smart person called first got told it wont be ready till Monday and then hung up on 2 more times. read more