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    Bergstrom Imports on Victory Lane

    1.8 (10 reviews)
    Closed 8:30 am - 8:00 pm

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    Enterprise Motorcars - Broken STABALIZER bar

    Enterprise Motorcars

    (19 reviews)

    Wait, isn't this a Bergstrom?? Anywho, Worst experience ever this past November 2024. So I was told…read moreI had to take my 2018 Acura TLX here for all maintenance. . So I started to go here for everything starting June 2021. I should have known, but each time there was something they F'd up! It was until this past Nov 2024, I scheduled appt for recalls to be addressed. Two times they cancelled because they apparently have 1 guy do work on my car. Because the mechanic was sick one one and on vacation the other time. So fast forward they finally could get me in to do 3 recalls. Mind you a good year had passed since Acura told me about the recalls. They refused to work on the recalls. So 11/08/24 at 11am I drop my car off for the 3 recalls, auto engine shut off malfunctioning, differential fluid change, oil change, and inspection with brakes, and get a quote on the passenger side door damage. Once I get in there the guy is wanting me to sign this paperwork for a loaner. Which ok, I get it there a lot to be done. He tells me talk to you in a few days. I said ok sounds good. I don't hear a thing for 2 WEEKS!! I finally call, and they say whoever I need to talk to is busy that they'll call me back. A hour later I get a TEXT not a call saying the holdup is this and that. It might be next Weds. At this point I say ok. Ok, so Nov. 27th I go pick my car up. I have to pay $390 for the stuff they did and they tell me they put the wrong differential fluid in. Omg. So they knock off $100. I'm on my way home and I can hear a humming sound in back and a clank in front. Next day I call because it was 7pm and they closed. But I call and leave a message and never get a call back. Come to find out my stabilizer bar is broken. And when a different mechanic goes to fix it he sees the nuts and bolts on my calipers are missing!!!!!! They removed them for whatever reason and never put them back together. My mechanic says I'm lucky because if the calipers would come apart at 75mph on the hwy I may of been in big trouble. I call and text the number they text me at and still to this day not a reply!! Oh and they keep my garage door opener!!! I'm never going here again and I hope you don't either. I included pics of it all.

    Get everything your sales person says in writing, they will say anything you want to hear to force…read morea sale and beg you for a ten on the survey that comes out afterwards but not hold up their end of the bargain. Bergstrom should be embarrassed by how terrible their current BMW staff is operating. I had to get BMW involved to correct the situation. Save yourself and take the short drive to Milwaukee if you want a new BMW.

    Les Stumpf Ford

    Les Stumpf Ford

    (61 reviews)

    Just as a preface: I'm usually a very calm and reasonable person…read more I brought in my 2023 Bronco Sport in cause check engine light came on. (Bought the vehicle here in'23). They supposedly fixed the problem and I drove it home. $800 for fix. (not under warranty) Very next day check engine light on again. had to wait two weeks to get back in for service. Now they say it's gonna be another $500 and another part!!! Should have been fixed the first time. When i talked with the Service manager he was argumentative, rude and treated me like it was my fault not theirs. I'm done with Les Stump!! never coming back here.

    So I bought a 2018 dodge Durango gt from Them on sept 09 and…read moreand when I got home I noticed that a part of the race track light was out. I immediately contacted the dealership to address this issue. They ultimately deny any responsibility of fixing an issue that was present before I bought it. I have pictures to prove that it was an issue prior to driving off the lot! I've already filed a dealership complaint. Do not trust these guys!! Their business dealings are Shady. They are in direct violation of the law. They did not disclose the issue prior to buying. THEY SOLD ME A CAR WITH A KNOWN ISSUE WITHOUT ADDRESSING ME TO THE ISSUE BEFORE I SIGNED!!!! RUN FAR AWAY!!!!! UPDATE! So after fighting for months regarding my race track light they were forced to replace it because it was a known issue when they purchased it from the previous owner And now, my check engine light is on and sitting in a shop looking at changing camshaft. Plugs. Coils etc because their work! The spark plugs have never been changed!! Tune up is standard around 60,000 miles! I bought car with 80,000 plus miles! Their so called 100 point inspection is bs!!! I will never recommend this place to anyone!!! Their extremely shady!!!! I shouldn't have to drop $5,000 like this for only owning it for 4 months!!!! Paid too much for all this kinda trouble!!!!!

    Bergstrom Imports on Victory Lane - car_dealers - Updated May 2026

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