My sales rep, Joe, epitomizes what a competent auto dealer representative should be. He was…read morepleasant, forthcoming, and knowledgeable. Joe made my car buying experience almost pleasant. I highly recommend both him and the Green Bay Bergstrom dealership.

Since acquiring more dealerships, the service has gone downhill. It is evident the process and…read morequality has suffered. Here is one example from the visit. My vehicle was supposed to be ready in 2 hours. I understand the scope changes, but a call with an update is expected. I had to call 3 times (and get past the bot, which should have a disclaimer) to get an update. I had no way to get my child to school due to this mishap on their schedule.

Darrin was absolutely great. We are from Florida and had some issues with my trucks differential…read moreand IWE solenoid. He took care of me and was honest and very reasonably priced. He went out of his way to make sure everything was good before I left.

This place is AMAZING!! I've never been here before, I was referred by my regular mechanic due to…read morethe issues I was having. They determined the issue was better taken care of by the dealer and took my car there for me. That saved me an hour & a half of driving! I highly recommend going here if you need your vehicle taken care of. They take amazing care of their customers.

Dave's did a great job fixing my car after it got damaged…read more The front grills and entire piece had to be replaced. They worked with my insurance and got the job done. The ladies I worked with at the front counter were very knowledgeable and kind. I felt like everything would be handled properly and it was. I appreciated the smaller business/family feel of this establishment as well. My BMW looks beautiful again and will be ready to go in spring. Thanks guys! I highly recommend this business. There is a reason they have so many great reviews.

These guys did a fantastic job on my car; I couldn't be happier with the service they provided on…read moreall fronts. Scheduling and communication about appointments was easy & automated text reminders were sent. Pricing was reasonable -- no overcharging, and total transparency. They also took notice of even the smallest details to ensure the repaint color was spot on. Finally, when I went to pick it up, they had surprised me with a washed car. So grateful and so impressed, thank you!

I must recommend this auto dealer. I bought a car from them and I had an amazing experience. I'll…read moretell you about it. So, I was searching for a new car, and I'd gone to many places. I was unimpressed with all of them. They only cared about getting a car sold, and in a smarmy way. They wouldn't negotiate, and they were fake. They didn't show they cared about anything other then getting the sale. I accidentally happened upon Main Auto Source, and had a completely different experience. They weren't pushy at all, they worked with me to get a price that I could afford. They actually spent hours sitting with me, crunching numbers to get to the price I could afford. They were extension friendly, super patient, and actually showed that I was more then just a sale to them. The way they went about selling to me was amazing! I'm so happy I found them! I love the car I bought, but by buying the car I feel like I invested in a company that would be there for me after the car was sold. They really care that you're happy with your purchase and if there's any issues that comes up they're there to help. Their approach to selling is second to none, and I'd highly recommend checking them out because you not only get a car, you get a company that cares. If I could give 50 stars I would! Check them out!!

2006 Jeep Issues Bought from Main Auto Source Timeline…read more -Test drove Jeep on June 25th, 2019 -Bought Jeep on Tuesday June 25th, 2019 -Was told jeep was ready for pickup on Thursday June 28th. Picked up jeep on June 29th. -On way home from Main Auto Source check engine light went off about 15 minutes into the drive home. I called Danny and he said to bring it back. He scanned the jeep and said it was the CO, he will order the part and get it fixed. -Started driving home again about 10 minutes in and the Air Bag light came on. I called Danny and asked him what he would like me to do. He said bring the jeep back and he will look at it. As I pulled into the parking lot the Airbag light went off. I called Danny and he said to keep driving it and he will get the part ordered. From there I continued to drive home. After hitting Depere the airbag light was still on and the check engine light came on again. I called Danny and we meet in De pere so he could scan the Jeep. He scanned the jeep and cleared the faults. He again said he will get the sensor coming - Friday June 28th air bag sensor still goes on and check engine light came back on after 5 minutes of driving to Manitowoc. Danny said okay we'll take care of it. -During purchase of jeep we agreed Danny would install a hitch and electrical to the trailer. I went to use the trailer light and the running lights didn't work, as well as the driver's side tail light. Hooked up to buddies truck and worked fine. (Pics on cell phone) -Danny was informed and was told he has no clue why it wasn't working and to bring it in so they can check it right away. -On Monday, July 1st I bought the jeep back to Main Auto Source with no working tail light on the drivers side, airbag light on and check engine light on. When I arrived I asked if Danny even tested the electrical before they gave it to me and Danny said no. They looked at it for about 30 minutes, looked at the parts they needed to order but couldn't resolve any of the issues. -On Thursday, July 11th I brought in my jeep to have the lights, airbag and check engine light fixed. -On Friday, July 12 I was told my jeep was fixed and I can pick up whenever I want. I came that day to pick it up. About 15 minutes into the ride home the airbag light came on again. Danny said, "I knew this would happen I had them drive it twice! I asked what the plan was now and he said he would get the sensor coming. (He said he would get the sensor coming way back on June 29th, 2019. -July 13th, 2019 Drove the jeep home from Main Street Auto and then to my parents which are about a mile away, then on the way back from parents the check engine light came on again. I asked for my money back and was told sorry we don't do refunds. He said they replaced what it said but didn't clear code because there was no engine light when it was gone. He said he will re scan jeep and address the issues. -July 20th, 2019 took to my Auto Repairs Specialist he tried changing the oxygen sensors as a cheap first and place to start and didn't resolve the issue. -August 12th, 2019 my Auto Repairs Specialist told me the convector they put in is a cheap aftermarket one. He took me on a test drive and showed me how the convector on that side is still not working and a new one will need to be installed. Overall, they sold me a lemon and this project is going to cost me an estimated 1,200 to 1,500 dollars to fix. I highly do not recommend buying anything from them and wish I would of got a different vehicle from someone else. Still never got a text about the air bag sensor coming in to get fixed after all this time. Hopefully this helps saves someone else a headache down the road as I wouldn't of document all of this if I had good customer service and sold me a quality vehicle.

I bought a vehicle from them that was worth 10k (Chrysler 300) at the time, but got it for 5.5k…read more It is a family ran shop, father and son. They buy their cars off Auction like my grandfather did and fix up any small details. I have to say they do an Amazing job. I was incredibly happy with my purchase and still am 6 years later. There is no rust on my vehicle and only in the past year did I have fix anything on it; but that was due to the regular life cycle as I travel often and put a lot of miles on it. (14hour drives) love this place and will always recommend them.

Had good experience with buying the car, and service prices were comparable with other mechanics…read more What they don't tell you before you have the work done is that they charge an additional percentage for using a credit card. Since they didn't tell me, I didn't have cash or other payment method with me. That extra payment is the business's cost of doing business and shouldn't be charged to the customer.

Don't replace your tpms sensors here unless you want to pay double what you would pay at a tire…read moredealership. What a rip off.

Unfortunately, had to take my car in for service again. The team was amazing with how thorough and…read morequickly they did the repair very informative when explaining the issue and how it was going to be fixed and in a super timely manner. I can't say enough about how the professionalism, service, business presentation are what you hope for when needing help. Everything is top notch. If you're looking for that auto repair shop that you can trust looking no further, this is it their prices can match or beat anybody for the quality of service that they give you . Keep up the great work and never change , don't fix what ain't broke. You guys do it right.

Took my car in for an AC check and while I was waiting, the staff were incredibly kind, helpful,…read moreand accommodating. The lobby area was great to get some work done or wait around. When they were done, they walked me through everything they found very clearly, answered my questions, and let me know what I needed to address the issue. They also filled my tires for me before I left! I would definitely recommend this place and will go back for any car issues in the future.

I just recently moved to GB and found these guys on Yelp…read more I've had an obnoxious squeaking in my car for a while now and I saved up a chunk of cash to get it fixed. About $1,000. I took it in to them to get it diagnosed and they told me it was my upper control arm and it would only be like a $250 fix. Fantastic. They then told me that my brakes were down to pretty much nothing and they would need to be replaced. This is something I could've done on my own for much cheaper but since I had the cash, I figured why not just have them do it, they were all very nice and it looks to be a relatively new business, so I told them go for it. With the brakes added on my bill was now $1,100. Over my budget, but again, no biggie they seem like good guys. When I picked it up and drove it home I noticed pretty much immediately that the squeaking wasn't even so much as muffled, it was not fixed at all. I'm not sure why they wouldn't test drive it after to make sure that the problem was fixed, especially because that's the whole reason I brought it in. Shortly after this my car starts beeping at me nonstop saying that my parking brake is on, and when I try to turn it off it says parking brake function is limited and to service immediately. Now, this could definitely just be a crazy coincidence, but the timing of them just replacing my brakes and then that happening is like I said, crazy. So I call them up and talked to the owner and he told me to bring it back in and they would make it right. They then told me that the parking brake wire got frayed somehow and they fixed that up free of charge. Great, thank you. But they then told me that the squeaking was actually the Lower control arm. This control arm is DOUBLE the price of the first one and that's at their cost. $513. If I knew this the first time I went in I would have just got that replaced and done the brakes myself. So instead of a 1-2 day $500 fix, I spent over $1600 and they had my car for about a week all together. When I picked it up I asked who I believe was the owner to take it for a drive to confirm there was no squeaking, and he said no problem. I planned on telling him that I was pretty upset and wanted him to work with me on the price considering it doesn't even seem like I needed the initial control arm they put in. I was gone for 5 minutes and when I came back the employee told me he had just left. So I'm pretty ticked off about that too. All in all, like I said everyone I spoke with was very friendly. Other than that I honestly feel completely ripped off by these guys.

Excellent customer service, fair prices and the staff were honest. Went in for a simple oil…read morechange and just asked them to check the tires and breaks and was told new tires aren't necessary now and breaks were good. Was originally going to get a tire rotation and was advised it wasn't necessary. Very appreciative of the servic, would definitely recommend!