I went in to check out a Honda prelude. Admittedly it's a difficult car to find. I asked if I could test drive the car and was told no. The reason they gave was "it's a hard car to find and they sell really fast, if you don't buy it what if the next guy wants no miles on it". It's a baseless argument. The car is only 42k, with just 200hp. It's not some exotic sports car, it's a fast selling hybrid. Maybe I would have bought it but there's no way in hell I'll ever "buy first drive later". I can't recommend enough just how unpleasant that is for me. I can't even imagine how they're supposed to make a sale without a test drive. read more

I recently purchased a brand-new Honda CR-V Sport L (2026), and my experience was outstanding from start to finish. The entire team was extremely friendly, professional, and responsive throughout the process. Eric was incredibly helpful and knowledgeable--he took the time to thoroughly explain all the vehicle's features and assisted me with setting everything up, making the transition seamless. The managers, Jacob and Kevin, were equally impressive. They were transparent, patient, and explained every detail clearly. Kevin and Jacob are very knowledgeable and ensured the entire purchasing process was smooth and stress-free and responded all the questions. Thanks to their professionalism and dedication, I was able to purchase my vehicle without any issues at all. I truly appreciate the level of care and honesty shown by the team, and I highly recommend anyone looking to buy a vehicle. read more

Donna at vans Honda of Green Bay was friendly, courteous, knowledgeable and went above and beyond as a customer service agent .I am pregnant and she offered snacks and was very helpful and thoughtful . their entrance was a friendly non pushy atmosphere read more

We bought are 2019 Ridgeline from Van's new in 2019. First new vehicle we ever bought. We never received a thank you or even a follow up in months after. Every time we call for service we are treated as if we are bothering them. There is no reason I would ever go back to them. Our truck has had recalls and known issues and again no sense of urgency on there part to help. It seems every time we call it is inconvenience to them. We bought a Acura from Bergstrom and they have been excellent. They follow up and work with you on any concerns or issues. We could have bought the Ridgeline online and received better customer service. We have an issue it the transmission it is known issue with Honda and they are not willing to help. read more

I was calling to ask for some information and the man didn't even listen to my question didn't respond correctly. Just ended the call with no issue resolved bad service. read more

The excellent recent buying experience at Van's earned them another star. Responsive and personable service led to a very pleasant purchase of a new vehicle. Only the bare minimum of pressure to purchase sundry extras. They presented me a very equitable offer for both the new vehicle and my trade in. Highly recommend. read more

Van's Honda - Car Dealers Near Me - Green Bay, Wisconsin

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One of the rims got damaged on my Honda Civic. Super helpful guys at the dealership, who ordered and replaced the rim on time and helped us get back to Dallas on time. Really appreciate all the help! read more

I came to Van's to buy a car and the staff made this process so easy. I was working with Kevin Sweig and he was always on top of things, always getting back to me with lightning speed when I reached out to him, and was ready to make the whole process as smooth as possible. He let me check out as many cars as I wanted and he was able to give me a lot of great advice on buying cars. I highly recommend anyone who's buying a Honda to give Van's a call! read more

Had a great experience purchasing a 2018 Honda HR-V from them. Chad in the online department started me out by actually running out to one I saw online to check for smoke smell (a deal breaker). When I came into the dealership he turned me over to Jim Young . He listened and was patient as I test drove car after car and didn't find anything I liked. Finally after about three weeks I saw one online I was interested in and it wasn't even on the lot yet. Jim called me and lined me up for a test drive before it was even cleaned or detailed. I loved it and we finalized the deal. Met with Randy Jenkins to work out the financing and ended up with an incredibly low interest rate. Great place to buy your next car! read more

Van's Honda - Honda HR-V - Car Dealers Near Me - Green Bay, Wisconsin

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The absolute BEST car buying experience I have ever had in 45+ years of car buying! These guys GET IT! Fom the time I spoke with Sandy the receptionist.. to taking delivery of the vehicle ...I was treated with courtesy, respect and a willingness to answer ALL my questions. Special Thanks ...to Chad (Sales Manager),Randy( the 'paperwork guy") and my sales guy Jeremy. I actually called Jeremy on his day off to get the vehicle VIN#. He answered and it sounded windy. He was fishing with his buddy on a lake!! (LOL) Within 15 minutes I got a text with the Vin #!! That level of responsiveness is RARE these days. I drove up from Milwaukee area... not really sure how things would go. BOTTOM LINE ....It was well worth the drive!!! read more

Van's Honda Helps Stranded Chicago Bears Fan & a Vacationing Family of Six in Distress! 4:45pm on a Friday, we were headed north from Chicago on I-43 and pit-stopped at the Maribel Rest Area, just south of Green Bay. We returned to our 2006 Odyssey - it wouldn't start. Called Van's Honda and eventually requested to speak with a general manager. GM Drew Vander Perren answered promptly. I told Drew my situation and requested assistance with rescuing my family vacation. Drew immediately offered assistance by agreeing to stay late if necessary (Van's was closing at 6pm), to receive our towed Odyssey, and to personally start the paperwork for our 6-passenger loaner Odyssey (Drew asked if we needed an Odyssey or a Pilot). Drew also provided his personal cell number so my wife could promptly locate him when she arrived at the dealership with the towed van. We were all able to join the rest of our family further north, as planned. Everyone was impressed with the level of service provided from Van's Honda. Monday morning, Drew called and told us our Odyssey needed a starter swap, and that they would source an aftermarket starter in order to get us back on the road before the end of the day. On behalf of my immediate family in Chicago, and my Wisconsin family, I want to thank Drew for his personal attention, and also Van's Honda for rescuing our weekend vacation. Much appreciated! read more

I've bought 2 cars from here and have had my cars serviced several times. My experience has been very positive, they do not seem to overcharge for repairs, nor do they try to convince you to pay for unnecessary add-ons. The only thing that has bothered me is how hard the last salesperson I had pushed for me to get an upgraded warranty. He made out like I was almost a bad person for not getting it, it was very strange. Other than that one outlier though, great place with great service! read more

The man we worked with was completely unprofessional and should have a re-evaluation and background check also the guy said for 2 years that have not been working with customers prices wise and do not cooperate with any deals. Or he just cares only for his commission! Would not recommend this place for anybody or at these the specific dealer his name was Jim young I will be calling the manager for the place because he did threaten me and my girlfriend read more

Great service department! They have me in and out which is great with my busy schedule. Fabulous customer lounge and fast, on point employees. read more

Last Wednesday (11/24/21) I was at Cabela's in Ashwaubenon and when I returned to my 2019 Odyssey, it wouldn't start. I called Van's and the first person I spoke with was extremely unhelpful, telling me that she had no way to look up if I had a service plan or not. Eventually she transferred me to the service department manager, Jory, who was able to look up my service plan in about 3 seconds. He was so helpful and kind and offered to send the GM, Drew, out to help me. Drew arrived at Cabela's quickly and was able to jump start my van. He wanted to make sure that there were no issues with my van and offered me a loaner and then waited, and watched two toddlers, until I had moved all of my things (including two children and two car seats) into the loaner so he could take my van into the service department to be checked out. I appreciated how amazing and helpful both Jory and Drew were. I highly recommend them! read more

We took the car here for a routine oil change and a tire rotation. My wife called for an appointment. They told her to just stop in in the morning. When we arrived they asked if we had an appointment. When we told them what the phone receptionist said, they said they could give us an afternoon appointment that day. We just drove 30 miles and didn't want to go home and come back hours later. We expressed our disappointment with the service and miscommunication. This is what spared them a 1 star rating, the service attendant said to leave the car and he would work it in as soon as possible. He offered us a loaner car because he said it would be at lease an hour and a half. They called us 45 minutes later and said it was done. When you drop the ball, you pick it up again. What happened here was in my opinion a fumble recovery. We will be back as this is part of our service agreement to be serviced at a qualified Honda dealer. It's not worth going 30 miles further to Manitowoc. Next time we will be sure to insist on an appointment. read more

I would recommend Van Honda to anyone we just purchased a new CRV and love it we worked with Joe he was a great person to work with very professional and not a pushy salesman a very nice person read more

I went into the dealership, never greeted, no one ever approached me. I was there with the intent to buy. Maybe because I was a woman!?!? I walked around for 20 minutes looking at cars. I finally turned around went to the door and raised my arms and yelled "big mistake, huge"! My Pretty Women act! Never shop there, they're lazy inept people! There's plenty of Toyota, Ford etc, etc. dealerships. If this is how they treat their paying customers, can you imagine how they'll handle car service? read more

I have had two really positive experiences car shopping here with my Husband. We worked with Mike both times. The first time was last October when we wanted to look into buying a Honda Fit. The location was clean, all of the staff is personable and knowledgeable. Mike was the best sales agent. He was informative and not pushy in anyway. We walked away with a brand new 2015 Honda Fit that we love. This weekend we went back with a friend who is also car shopping. Mike was once again helpful and walked her through all her options. Did I mention they have free cookies? If you want a stress free buying experience I highly recommend you stop in. read more

I recently purchased a used Honda from a friend. Stopped at Vans to inquire about service options-having never been to this dealership before, and having not owned a "foreign make" vehicle in over 35 years. Despite my being the only customer present at the Service Check-In at about 2 PM on a midweek day, Service Department personnel were a little slow to acknowledging my arrival, being engaged in conversation amongst themselves. The process of getting information was a bit awkward at first. I am unsure if it was a lack of knowledge, or interest. The rep was otherwise professional in cordial. After obtaining my needed service information, I then inquired about Detailing Services. Since Service was not familiar with the details of their Detail Service (pun, unintentional), and no literature or postings were available, I was referred to the Show Room. Show Room personnel also were unfamiliar with the specifics of the Detail Service. After speaking with them I was still unclear as to whether such could be found on their website. They were also not familiar with the pricing of such services. I was told their Detail Person was with a customer and signing papers. I was offered coffee and cookies in there spacious and very clean Customer Waiting Area. I was told it may take about 20 minutes for the rep to come and speak to me. After having waited some time, I decide to take a stroll to the Show Room and look at some of the newer models being offered. After spending about 10 minutes on the floor, I returned to the Waiting Area-not having been contacted by anyone (e.g, "have you been helped yet?"). Upon that return, I realize that four to five customers who had been sitting there prior to my initial arrival were now gone. I made eye contact with 2 passing dealership managers (I presume that based on white shirts); neither acknowledged in anyway my presence. I was then passed by the Show Room person, who also made no attempt to contact me or to update me on my request status. After watching enough television, I decided to leave. Upon returning to my vehicle I realized it was now just after 3:30 PM...90 minutes had past since I first arrived. Although this Honda dealership is well adorned, extremely clean, and very impressive looking on the inside and out (having finished a remodeling project with in recent years). As a new and potential customer I felt very much ignored and left with the impression of disinterest on the part of the majority of staff I encountered. The only element that will bring me back as a customer, will be necessity- that being if I cannot obtain service or help elsewhere. As for the detailing, I am now making arrangements to have it done by Gandruds ( who did a fabulous job for me on a previous vehicle - their inside out package is under $200 ). They also said they could do several types of repairs and maintenance on my Honda. read more

Purchased New Pilot. Good vehicle but such a lousy dealership. Go else-where! Poor Sales Dept. & poor Service Dept. You will be paying for their fancy new digs. Go South to APP. or even MKE. Van's is so............ unprofessional. Never Again read more

Just got an amazing deal here on an Acura MDX and the BEST customer service from Sales Consultant Jeff L. & Business Manager Randy J. Since it's an Acura, I'll probably have it for a long time but when I need another vehicle, I will start here. read more

I had a similar experience with coming in for a recall, and having my van rearranged, but mine was less devastating to the contents. I was surprised as well about that, but I guess that is where the fuel filter stuff is. I was surprised at how much gas smell was in the car too. They did a great job of fixing my car though, and had delicious cookies and tea and coffee. I ordered a part or two from them in the past as well, and they call very promptly when they get in. They also noted some things that needed work which they noticed while on the job, and all were accurate, which I appreciated. It would have been neat if they had put things back in my car the way they had been, but they seemed careful. read more

Would give zero stars if possible. 2017 ridgeline in for tire rotation and oil change, had puddles of oil under truck in garage a couple weeks later, brought it back to Vans, had difficulty making an appointment-was told the oil drain plug was loose (error on their part) and they had to tighten it and refill the oil. No apology and nothing offered for the inconvenience. read more

I cannot say enough about how amazing my experience was with Vans Honda. I started looking for a car two months ago through online dealers(Vroom and Carvana) and didn't have any luck. I reached out to Sam because he had followed up with me a few months prior for a Kelley Blue Book instant cash offer I submitted for my trade in. I got a response within 5 minutes. I let him know what I wanted for my car and what car I was interested in and I kid you not that I was in my new car in less than 24 hours. I had to do zero work on my end and everyone at Vans went above and beyond to make my experience effortless, easy, and amazing. From Randy Jenkins who figured out financing for me, Sam Van Dong who sold the car, and Dawn Sawyer who went through the paperwork with me. Absolutely no sales pressure and first class customer service. I will be spreading the word about how amazing my experience was because just like everyone else I don't like buying vehicles or going to dealers because the idea of hours spent at a dealer and pushy sales made me dread buying a car. But I didn't experience any of that. So impressed! read more

Went there to buy a CR-V they had listed, after a quick 30 minute test drive I accepted the car and the *ONLY* thing I asked for was to have the alignment checked. The sales guy would disapear for a minute and come back with "we do a 300 point safety check BLA BLA". I didn't get the alignment, I'll just have my local mechanic do it. read more

I went to Van's after my parents had a positive experience and I was not disappointed! You can't beat their sales or service. Super friendly, easy to work with and sell quality! They also have the best cookies while you wait for your car to get serviced. read more

I can honestly say that I have not had a bad experience here and I'm on my third Vans automobile. Nice people, knowledgeable and take the time to explain things. read more

While we did purchase our Honda at a different dealership Van's is close to home for me and we just recently started using them for service. So far so good. I wanted to add on some accessories for my new Pilot and Casey from the parts department was super helpful. Even fixed my broken key from our other Pilot when he noticed it during our visit and it was at a fair price. We will be returning and hopefully things will go well. read more

I Moved to NE WI several years ago. When I got a recall notice for the air bag in our car we went to Van's Honda. I was very pleased. A couple of months ago, it became time to replace my 2000 Honda Insight. I thought I would start at Van's Honda and do some other shopping elsewhere. Never felt the need to shop elsewhere. Found the car we wanted, good price, treated with respect. Bought it! Yesterday, I went back for the first service/oil change (free by the way). I have been to Van's Honda 3 times, 100%, 100%, 100%. read more

This is the worst honda dealer place ever. I went in to get a routine service done. An hour into dropping off my car, one of the guys called saying, we need you to urgently make this decision, one of your tires is poor, we will need to replace it it costs you 400 dollars for the one tire. I told them to put the spare on and asked them to wait till I see what the issue is . They were forcing me to make a decision on phone. Told me one of the tires is damaged. As I went back an hour later the sales person in the service dept, started pressuring me changing all four tires just coz , and guess what if you buy them today you will receive a rebate. etc etc. I told them i will be back in a week and the jerk says , your spare to drive on it for a week would be dangerous. We only have this quality of tires etc etc. Now the final bill apart from servicing which ofcourse was 1500 dollars, they make a notation asking me to change my brakes and my battery. The stupidest part of this is my tires were brand new from feb 2015 , and my battery is as recent as may 2015. Then on the bill they decide to give me another threat, you brakes need to be replaced within such and such time frame and your charges will be close to 500 dollars. They try to instill pseudo fear into you and they try to rip you off.. read more

I will never go back to Van's Honda. When I bought my new Honda they talked me into there dent protection they toldme any dent I got from another car opening there door that made dent wold be covered 100%. Since then I've taken the car in twice. And both times they told me the dents weren't covered because of the location. I also took it in for an oil change and tire rotation. I made sure the windshield wash was full be fore taking it there. They change me for filling it. And after looking There was damage done to one of the rims before I took it there. When I looked at the tires they were never rotated the tire was in the same place. When I showed them that they gave me a free oil change and rotation next time I come. So buyer please be were they will tell you anything to sell you there protection. And will never back it up. They said they were sorry for what the salesman told me and by the way he know longer works there. So it's my word against there's all the can say is they are sorry. Sorry doesn't cut it. Also they told me te first dent would cost me $600.00 to fix. I went to a dealer ship in my town and they fixed it for $300.00 Just to show you how they will rip you off. So buyer please be careful . And think twice before you take out any of there high priced protection. They will not back them out you will be out all that money for nothing. . read more

just purchased van. have a warranty issue and wanted to schedule first service. when i had purchased the vehicle there selling pitch was if we buy from them would always get a loaner vehicle. well turns out they do not have loaner vehicles and was lied too. and there scheduling is so inconvienent to work around peoples work schedules. i will not be returning to this place.its a shame when you buy an excellent product and dont have the service to back it up. no care for the customer after the sale. strongly recomend not buying any product from this organization they will not make it easy for any future help with there products read more