UPDATE: Manager called me and listened. Said they were taking action and I was credited my entire check. She stated they'd had some issues and are working to fix them. We drove all the way from Colorado so we can enjoy my birthday dinner before our concert. First off, went to bathroom and saw it was dirty. Paper all over the floor. Worse than that was our food and service. Waitress was extremely slow and appeared very distracted and uninterested in waiting on us. The server brought our food after the waitress disappeared. Food .. not good. We had pasta chicken Alfredo which was dried out chicken was so tough we couldn't chew it. My sister had Chicken parm and it was delivered with sauce. We also had to ask for more sauce on our dish. It appeared to have been sitting under a light and dried out and took forever to get our order. Waitress forgot our appetizer and I had to ask the server to bring my guacamole. Waitress finally brought it 30 minutes into the meal in a tiny little plastic cup. Later the Waitress only returned with a check and seemed put out when I told her it was my birthday and I asked what the cakes were. She told me I could have a brownie but when she brought it, we laughed because it was tiny. I took a photo showing it was smaller than my finger. We never saw a manager on duty we felt had one been there that perhaps the service, cleanliness and wait time would have been so much better. We are so upset and disappointed and doubtful we will ever be back unless perhaps a manger can fix all this crap. It was horrid. So much for my birthday dinner. read more

Applebee's Grill + Bar - Tiny birthday brownie. It was tough and chewy like the rest of the food. - American Near Me - Santa Fe, New Mexico

Sandwiches are okay.. MY PEPSI tasted bland The workers are very nice and will listen to you fully buttttt MAKE URSELF LOUD AND CLEAR!! Overall the environment was good and liked the look of this place read more

If i could do 0 stars i would. This place is ridiculous and no one should ever come here. Right when you walk in, make sure to watch your step cuz their door threshold is sticking up. When you sit down make sure milyah isnt your server or she'll whip you with her hair in the face like she did to my grandparents. Then when you finally get your drinks after a half hour of waiting, make sure the glasses arent cracked, cuz ours were. After all that, if youre still there after waiting for your food for an hour, itll most likely be dry from sitting under the heat lamp. Thank god for the manager Sydney, running around trying to do everyone elses job while the other manager is in the back most likely doing nothing. This place was honestly a joke but might be a good place to eat if you have nothing else to do with your day. read more

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Ordered on line $52. Ordered sauce to go with my triple play, wonton tacos was a good choice. The shrimp ( picture posted) was not able to be eaten due to over frying them what tasted like 3 days ago. The ribbet, was a joke, could not eat them eather.. no sauces. Hubby got a cheese burger, no sauces for fries. After eating it said it would not happen again. read more

Decided to try it one more time after a bad experience over a year ago. Big mistake. The steak was overcooked and very tough. Sent it back. Did not want to risk it so we cancelled the entree and shared a chicken broccoli fettuccine alfredo. alfredo sauce was sub par. Pasta was overcooked. The best part of the meal was the spinach dip. Hard to mess up dip. read more

We went into this lunch wanting that delicious looking OMCheese burger. Lots of runny cheese with the burger on the middle. What we got was a burger cut on half sitting in burnt cheese on the bottom of the pan. To add insult to injury, the fries we barely warm and tough. The waitress did get us fresh fries, but by then we were almost done with this burger. Hopefully, I can attach a picture as this looks nothing like the advertisement! read more

Applebee's Grill + Bar - No liquid here! - American Near Me - Santa Fe, New Mexico

I sat at the bar as there was a 45 minute wait for a table although an entire section was empty. When I asked why, I was told there were not enough servers to cover that section. People at the bar were loud and drank a lot. Made my meal less than pleasing. Food was ok. I ordered a shrimp salad although it was not on the menu but I saw it on their website. The bar server said she could make one up for me. It tasted fine. Too much for me so I was unable to finish it. Bar server was helpful even with the drinkers shouting at her. read more

Applebee's Grill + Bar - Blackened Shrimp Caesar Salad - American Near Me - Santa Fe, New Mexico

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Worst restaurant experience in Santa Fe, hands down. I ordered my steak WELL DONE and it came out basically raw, pink as hell and absolutely disgusting. One bite and I was done. If you can't cook a steak properly, you shouldn't be serving them at all. On top of that, the host was nowhere to be found--off doing her own thing while we sat there waiting forever like idiots. Zero urgency, zero professionalism, zero care. The food was trash, the service was worse, and the entire experience felt like a complete waste of time and money. Do yourself a favor and stay far away from this place. There are way better options in Santa Fe--this isn't one of them. read more

What a horrible experience all around. Don't get me wrong, my family LOVES Applebees. DO NOT go to this location. This poor kid was out of his depth clearly. Nice kid, just very slow. Chips and queso took at least 20 minutes. Couldn't get any ketchup because the waiter was gone. A couple kids from a few tables down gave us some ketchup packets, thankfully. Didn't have any silverware, had to hunt one down from the manager...who was standing there just chatting with a waitress. He could have been helping his team, but he'd rather stand there and look like a meth addict. And got the shrimp bowl which I have had 100 times. This thing wasn't right. Hardly any pesto on there (less than a spoonful), it tasted horribly bland. My kid's cheeseburger was gnarly dude. The tablets weren't working so I had to rely on the waiter to get the check, and it was already late. It all sucked really really bad. I'll never be back, and you should find another spot. read more

unfortunately, I've had this problem multiple times I found hair in my food, different times different periods of the year. Every time I try to give Applebee's a second chance they always let me down either with their service, a few months ago, my sister and I decided to go to Applebee's. She has two little kids under five , and the host or the person that greeted us was rude to us , my nephew was crying, and the host proceeded to give my sister and her son a dirty look, look up disgust , she had zero manners. This time (just like other times) I found a hair in my food which I think is disgusting. They are not hygienic. I don't know if it was a service here a host or the cooks but they are being careful. WOULD NOT RECOMMEND!! read more

I'll start by saying our server was great. I ordered the new OM cheeseburger, I wanted it medium rare and the server said that they'll make it pink but not warmer than that and I said I want it as warm as possible and she said it had something to do with the health department even though every other restaurant that I go to in town will gladly make a medium rare burger and very crispy French fries. so I also ordered French fries extra crispy and she made some excuse that they only have one fryer not a double fryer I said tell him to leave it in the longer. It came back with the burger as well done as you could possibly get it practically crispy on the edges with hardly any of the cheese that they advertise and the French fries were barely fried. My Grandson had the grilled cheese cheeseburger and the same problem was with that one too it was fried to a crisp and very little cheese. Your advertisements are far above the level that it really is. It is very unlikely that I will be spending my money at this restaurant that I've gone to for years any longer. read more

Service was ok..she did her job and was nice. My wife ordered a steak and wouldn't have if we would have known there was no A1 sauce so she got to eat her mashed potatoes and broccoli and has to go home to eat her steak there. Just a little bummed out being that we drove to vegas to eat here. read more

Terrible service.!!!! Went twice, a month apart. You have to wait for someone to sit you. The waitresses and bartender they just look at you standing up there and we're just waiting, then we get seated and it takes a while for them to take our order, bring our drinks and to see if everything's OK And it wasn't a rush hour or busy. Staff standing around chatting with each other. I've never had service this bad at any restaurant let alone Applebee's go someplace else! read more

Management is to blame for this Applebees being so terrible. Went today and our server was overwhelmed, and management just stood around literally doing nothing. They saw that the server was behind and not doing well ... why didn't help him? Seriously.. they could have come checked on me and my family . We were there for 10 minutes without any drinks and I'm pretty sure our order was never put in . We just walked out and went to Chili's instead. Management sucks! read more

Come here only if you want to be ignored. We came in sat at bar. Bartendress was staring right at us. Continued talking to someone at the bar. Never acknowledged us said be with you in a minute. F you. Just ignored us. We walked out across to Outback and got great service. read more

We were a party of 5 and we requested to sit at a table. They said they couldn't sit us at a table because they didn't have enough staff. I said well we won't fit in that tiny booth and they said well two of you can sit on one booth and the rest in another.. LOL wow even the vibe when we walked in sucked read more

Horrible food...cold and over cooked....6 small shrimp, grissly cold riblets, cold fries Very poor service, lousy seating. The place was not busy, so no excuse there. Could have bought frozen shrimp and chicken tenders and made them better at home. Had been years since we went to an Applebees. but never again. read more

Horrible experience! I should have listened to my gut feeling from just walking into the restaurant. The hostess uniform was filthy, he was so unorganized, and not seating people in the order of their arrival. The server was not waiting on tables in order. Two couples left without ordering. Then I ordered my plate, which was a steak broccoli mashed potatoes. And no A-1 steak sauce in the house. The broccoli order was half blanched the mashed potatoes were cold. Just terrible! read more

An empty restaurant and the wait is 20-25 minutes because they aren't properly staffed. It's wild. 4 servers are huddled over by the kiosk avoiding customers. The management really should be replaced. The lack of professionalism also is glaring. read more

Applebee's Grill + Bar - American Near Me - Santa Fe, New Mexico

Couldn't even get seated after 10 minutes standing at the front. Three parties all decided to leave rather than try to pursue any further. There was a bar tender that was busy but no other staff visible. This location must be having critical management and resulting staffing issues as of yesterday, 3/29/2025. Hope this franchise owner figures it all out soon before losing all repeat customers. read more

Meh! First off our chicken wings were RAW. WTF??. Surprised we didn't leave then and there. My burger was pretty good, but the Chicken/Shrimp entree my girlfriend friend ordered was very dry and super salty. What happened to this place? It used to be good. read more

Applebee's Grill + Bar - Receipt for raw chicken wings - American Near Me - Santa Fe, New Mexico

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Good food and good prices. Service is always prompt. Reliably good when out of town. Highly recommend

This place is an absolute joke! Rotten management. False advertising. Applebee's advertises everyday on TV; Rib special, all you can eat. We made the mistake of going to their restaurant in Santa Fe; NO RIBS!!! We went their a couple years ago. It was a terrible experience. Just don't bother with these liars! Crappy food, crappy service, crappy management! read more

Never again!!!Was at the santa fe applebees, was seated waited 30min and was not waited on. Went and found hostess to see if she could find our server. When she came back she stated the manager would come wait on us. When he did show and took our order we waited another 20 min and the water arrived. Asked after the child's apple juice and was informed it would be coming from the bar 10 min it finally arrived. We got one order of cheese and the other 3 orders never arrived after another 25 min . Half of our party had to leave at this point. We asked to have it just boxed up at this point we had been there 55 min had received 1 order of breadsticks 4 waters 1 child apple juice . Waited and received boxed order and paid. Had to chase down my card and no receipt was offered, upon fially receiving computer printed receipt showed delayed time in placement of our order. The person who finally chased down our card and receipt was the true manager and the man who took our order was not. The only reason. For one star is it will not post otherwise!!!!!!! read more

One step up from fast food. I could buy the frozen food served here for much less. Will keep away from franchise restaurants from now on. read more

Called ahead to make sure order was ready was told it was got there and then had 2 waiters ignore me till 15 mins later got my take out.

We went to Applebee's usually have a great time at the happy hour deals, but this time draft wasn't working and the bar tender said to bad pick something else which I did the drink was mixed poorly, Order the chicken wings which were very dry. The bar tender was interested in visiting with two friends then helping her other customers, I wouldn't reconned this Applebee's for the bar area, read more

I walked in to the Applebees in Albuquerque New Mexico at2 711 Coors Blvd NW, Albuquerque, NM on Friday, Jan. 26th with my wife around 4:30pm. We waited a few minuted before someone finally approached us with menus at the front door. We kindly asked if we could sit on the far end of the restaurant by the windows (it looked quieter over there). The server/hostess brought us to our table and that was the last we ever saw of an Applebees employee. 5 minutes went by... 10 minutes went by... 15 minutes went by... ...and now its close to 20 minutes and not a server in sight. My disabled and diabetic wife was feeling ill and she needed to eat and quickly. We tried to make eye-contact with someone (anyone!) who worked there but it was pointless. We put our jackets on and (slowly) walked out. We're an older couple and with a younger crowd there, well, to this day we were wondering if no one wanted to take our order because of our age. Quite ridiculous and we've been to this Applebees multiple times before with no problems. This is the first time in Albuquerque that we've walked out of a restaurant because no one would take our order. They didn't look THAT busy and I would guess that half the restaurant was empty actually. We've written the Home Office and are still waiting for some kind of response. I'm sure it'll be a copy and paste answer about how they'll "try better" and "learn from this" but that doesn't help our ruined night. We drove 100 feet across the parking lot and ate at Golden Corral instead. UPDATE 1/31/24: Still have not heard a single word from Corporate or the Owner if this Applebees. Nothing. read more

went to the Applebees on lomas, sat in a high top in the bar area, wasn't busy, the server took 10 minutes just to come by and get my drink order just got water, ordered my food right away since I had already looked at the menu in the time i was waiting to be greeted, took another 10 minutes to get my water as server kept walking by and to the back empty handed... guessing he just isn't cut out for serving as you have to be great at multitasking. I finally asked again if I can get my water he said oh yeah then brought water I kept using the ziosk to see if he had even put my order in yet if it would allow me to pay, and he hadn't after being there for 45 minutes still no food in front of me I was forced to walk out, drove down to the Applebees on menaul and Tony was fast as heck got my drink writhin 2 minutes of being seated and food order also already entered swiftly.... Night and day difference between the location, I'd recommend the one on menaul near i25 and tony as the server read more

This was the absolute worst place we could have chosen for tonight. The place was basically empty when we got there with a party of 5. The waiter was new and had no idea what to do. It took him 20 minutes to get our drinks and forgot the waters. Three guys got their meal after 40 minutes. They were done when the fourth meal came the table which was barely warm. The fifth guy did still not get his food. We asked twice cor the manager who finally showed up but he seemed also totally helpless. We were not the only table with issues. The floor was also dirty and the place seems run down. I would never ever go back there. read more

Chris did an amazing job making sure that my steak was perfect and dairy free (I have a life threatening dairy allergy). Very professional, courteous, a helpful suggesting about drinks on the menu. Very pleased. read more

So, last evening, I stopped in to have dinner and a beer as I didn't know when I would be able to get home because of the highway being closed. The steak I had was medium rare and cooked to perfection. Great chef! Thank you. However the young man behind the bar has no idea what customer service is. After finally figuring out what beers he actually did have, He sits the unopened can in front of me, puts a glass by it and turns around and walks off. I am a good tipper. I ALWAYS take care of my bartender, but This guy needs to know that the customer does not owe him a thing and good bartending makes good money. read more

Service was other worldly (in a bad restaurant also had an odor that was incredibly hard to ignore. Opted not to try food, figured burbon would disinfect cause of odor." read more

Arriving in town at 9p on a Friday night, we were glad Applebees was open. However, the food was only ok (one soup came out cold), and while our server was nice, they didn't come by very often to see if we needed anything (even though the place wasn't very busy at all). read more

What can I say? It's Applebee's. The chicken was surprisingly moist and juicy. Not dry at all! The BBQ beef tacos were delicious! And the fries came out hot, fresh and crispy. Bad fries can really mess up a good meal. My only critique: what's up with the doors in the ladies bathroom? One door lock jammed and the poor girl got out just before full panic set in. And the other door has such a huge hole where the lock should be only the non-modest need enter. read more

Applebee's Grill + Bar - Juicy chicken bacon sandwich - American Near Me - Santa Fe, New Mexico

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Stopped for a quick lunch. I used to go to one in California that I enjoyed, but today's lunch was very bad. Had fish and chips. The fish was mushy, with some tough pieces and the coleslaw was tasteless. The server was nice and thorough. read more

The Place was nice but the waitress was rude, had to wait over 30 minutes for them just to take our drink order at the bar area n ignored us and walked away while we tried to ask about the drink menu. . read more

Friday night, "open till midnight" is what is advertised... doors were locked at 11:15. Called restaurant and was told that they stop serving food and liquor at 11. Why stay open till "midnight" definitely do not recommend this place!!! read more

Came here for lunch on New Year's Eve. I was warned by the man in the front that they did not have any bread, buns, pasta, and tortillas. How are they even open if they do not have any supply? What a joke of a restaurant. Would give 0 stars if I could. read more

Server right off the bat set an off-putting tone for the visit. Food prices don't match quality. Presentation of food was also very lazy and thrown-together. I also tried ordering a drink with my temporary and prior ID, and he couldn't approve of it because of all these "House Rules." Mind you, I've never experienced this issue before at any other restaurant. A friend tried ordering two drinks and he said he couldn't double stack because of "House Rules." All of these things coupled together makes someone familiar with business logistics and flow realize how dysfunctional kitchen and staff are. I don't recommend coming here for a fun time, and good food - especially if you have a family with children. I won't be returning, nor recommending any friends or family. I'm deeply disappointed with Dine Brands Global for the lack of care and spark of fun. read more