This is one location that definitely deserves their one-star rating. We made an order of catering for pickup and made sure to have it in hours ahead of time. We requested pickup at 7:00 p.m. We arrived at 7:00. They told us that all the apps were ready, but the ri lets were still cooking. At 7:16 they gave us the food. When we walked out to the car we checked the order and they hadn't even given us half the food we ordered. All the sides were missing. It's now after 7:30, we are very late and people are waiting on us to eat. We have trays of appetizers that have been sitting for at least 30 minutes. This is absolutely ridiculous. The staff seems annoyed at us, for expecting to get what we paid for, which is mind-boggling to me, especially since we have been much nicer and more patient than they deserve. This location does not care about its customers. We will never come here again and we do not recommend it. read more

Applebee's Grill + Bar - American Near Me - Rocky Mount, North Carolina

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After my deep tissue massage, I felt the need for something healthy to aid my recovery, so I ordered the Blackened Cajun Salmon, Cilantro Rice, and Caesar Salad at Applebee's curbside window. The service was quick, I used the mobile app and didn't wait long at curbside. However, I was surprised that the salmon didn't look very "blackened" or Cajun..it looked like just regular salmon. The cilantro rice was delicious, I really enjoy the cilantro flavor. The Caesar salad was just okay. Overall, the meal was decent. read more

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I took my family of 7 out to dinner every thing was great it was superbowl Sunday we service was great

Went during lunchtime. Restaurant was full. 10 min wait on table. Only 2 servers. Farrah was extremely nice and attentive. Ordered the all you can eat shrimp. Pretty cool since you can order boneless wings or riblets for your refills. Got 6 shrimp and a handful of fries on the refill. Everything was hot and fresh. Restaurant is a little outdated and bathroom floors are always slick though. read more

Applebee's Grill + Bar - Double Crunch Shrimp and fries - American Near Me - Rocky Mount, North Carolina

I was again reminded why I have not been in an Applebees in years. Poor service, no vinegar for the fish & chips. Food looks very sad on the plate. The food was not bad though but did not excite the senses. Will be years before I go to another one. Definitely not a family vibe more of a tavern read more

The food was delicious. My friend had the Burbon steak and shrimp. I had the Salmon. We both enjoyed our meals and the atmosphere was nice. I believe it was the manager who took our order. He was very attentive and made us fell welcome. read more

Filthy, dirty place! Horrified! Terrible service. Bad smell of rotting carpet. Adequate parking and lighting. Easy access. Dirty bathrooms. Avoid. Really nasty. read more

Lunch today was so great! I have never been able to come in and order the Bourbon Street & Chicken meal that is steaming hot to the end! Normally if you are able to get it and it comes out sizzling it dies down within 5 minutes of getting it......today the sizzle lasted way longer than that and the oven plate that it is presented to you on was still hot once I completed my meal. That makes me feel that on my previous visits my food wasn't brought out to me immediately after it was prepared. I'm impressed and pleased with the service and food that I received today. If this is how the new management (Greg Jones) brings it to the table, I'm all for it! So I say that if you've previously had a not so good experience, spin the block and try the RM location again! read more

Applebee's Grill + Bar - Bourbon Street Chicken & Shrimp - American Near Me - Rocky Mount, North Carolina

I ordered and paid for my meal on the online website around 9:47 pm. I received notification that my meal would be ready at 10:10 pm. When I arrived to the location, I called and asked for it to be delivered car side. I was told it would be delivered in about 5 minutes. 15 minutes went by and decided to walk in to retrieve my food. I was asked if I submitted to correct location. I said yes after reviewing my mobile receipt. It turns out my order was never submitted to the kitchen. I was in the parking lot at about 10:15 pm and I did not receive my food until about 10:50 pm--10 minutes to closing time. The panic and frantic preparation in the kitchen was obvious. My wonton tacos were not put together. The shells were on one box and the chicken was in another. My grandmother's ribs were cold with some burned and others that did not appear fresh. My mom's battered fish and chips were mostly the breaded material and the loaded mashed potatoes were subpar. None of us received a complete meal. The actual environment of the restaurant was far less welcoming than what I remembered. Very dim lighting with plates stacked on several tables waiting to be collected. Customers were perturbed because of how long it took for them to receive their in-house meal. To-go customers were having to wait an additional 30-35 minutes because their meals were never prepared. But the ultimate telltale sign of the decline was the lack of professionalism exhibited by the (assumed) supervisors/managers and employees. I overheard an employee telling another employee that they were "pissing them off." They were yelling in the kitchen to hurry up and bag food so they could all go home. One employee loudly grunted whenever asked by another employee to please pick up the phone or retrieve a customer's food item. I have many memories at this location but I will not be returning unless there is a significant change beginning with a change in leadership. read more

Y'all, omg. This place first had a "B" from the sanitation board. We should've went back out! It was so stinky!! The light that fell out of the ceiling was on a table, the smell going to the filthy restroom was horrible!! The chips for the salsa were so stale you couldn't eat them. This is the second bad review I've done on a restaurant in this gross town. Skip the entire town if you can!! read more

Stop in here at Rocky Mount and keep your eyes open. Soon you will agree that as an example this restaurant is why Applebee`s is going under. Filthy, booth cushions are so bad that when you sit the table is at chest height. Windows smudged and filthy, carpets filthy. Take a look at most staff and clientele and you will know why it isnt a family restaurant any longer. It was our last visit read more

I love Applebees but the Rocky Mount location is TERRIBLE!!! We waited 10 mins to be seated, another 20 mins to order the adults meals (the kids got to order when we ordered drinks), husbands food came out a full 30 minutes before my own food. They were so under staffed and seemed like the staff was hiding in the back majority of the time. We will not go back. read more

The Applebee's in Knightdale of North Carolina sucks. They never get my order right? And the food quality has went down so much. I stop eating there a long time ago. And now I remember why Do better read more

Service was good, my son made a mess and they were very kind about it. Food took a little longer than I would've imagined for a slow weekday lunch. Would definitely return read more

So, had a gift card and decided to go use it. First thing I noticed was a strange smell upon entering the restaurant ... kind if a stale sour odor. We pissed the hostess off because wanted to put us at a table and we wanted a booth ... her bad. The table was sticky made you feel icky when you touched it. The server never offered any drink specials snd the sweet tea was absolutely horrible! Traded it in for water and wet a napkin in the glass sweat to wipe my hands. My wife ordered a sangria that had strawberries (?!!!) and the stem end of limes in it and tasted like NO sangria we had ever had ... and not in a good way! My quesadilla was better than ok and my wife said the riblets were alright ... but no handiwipes to clean up after ribs? Nope! Then, we hear our server tell the table behind us about drink specials that sounded good, but he didn't share with us. This place felt like it just needed a good scrubbing and airing out. Skin felt creepy afterwards ... Don't even want to drive by this place, much less ever eat there again. Nothing's cookin in this neighborhood! read more

Got a signature dish which was the riblet plate. Ribs were disgusting, tasteless and cold. The bbq sauce tasted like it was straight out the bottle. Waitress/bartender was eating behind the bar and at the bar while waiting on people in between. Someone's child was there also while they were working. The carpet smelled sour. read more

This place just needs to shut down. Going on Mother's Day and they only have 3 tables open in the entire restaurant is ridiculous. No idea why this place even thinks it is a smart idea to stay open. Staff is rude, and you can clearly tell the staff is overworked. No clean forks and knifes and not even clean cups to serve drinks. No bartender to even work the bar if you want to sit at the bar. The only reason I even give this place 1 star is just to leave a review I would leave 0 if I could. Food takes 2 hours to get even for basic chicken wings just to add to the disaster of a restaurant this is. read more

Just wanted dessert ordered the bite size brownie with vanilla ice cream 20 min and still waiting@ 8:30 pm

Worst Applebee's I have ever eaten at. Service was poor, place was dirty. Even had a seat that was cut with a knife or something. Also heard profanity coming from the kitchen. Whoever manages this establishment they should be embarrassed!! Not sure if these are independently owned or part of a corporation. They are an embarrassment to the name of Applebee's. I am a regular customer to many Applebee's when I travel. This place in Rocky Mount was the worst. read more

Worst apple bees took 2hr+ min for food bad service and people were cussing and yelling and I would not recommend going

First and foremost- the only reason I'm giving this location 1 star is because you can't give them 0. We arrived wth no greeter so we sat at the bar. The bartender got our order wrong twice. I'll make this short and sweet- if you want to make money in a service industry job you have to actually care about your job. I can't tell you the person's name because we were never told it. I hate leaving bad reviews because I worked in the service industry for 10+ years. So I get being in the weeds but when there is 4 tables in the entire restaurant with 3 servers and a manager there should be no issues at all. First bad review I've ever left-good job guys. read more

First off, there was no air. Then we had to wait 45+ minutes for our food to come to the table. There was no silverware on the table and our tickets were incorrect. read more

I haven't been to Applebee's in years. I was very disappointed. The hostess had no personality or customer service. The salmon was uncooked in the middle. I was out celebrating my bday with my kids. That's exactly why I cook my own food and don't go out to eat. read more

I haven't been here in so long . And now I see why. I had been waiting like 45 mins for my food and next thing I know. They tell me they didn't put my order in. & all I had got was a salad and on top of that no AC read more

By far the worse Applebee's I have been to. I was first shocked by the people in there. Workers were disgusting, some looked like fiends. My fork was literally covered with a bunch of food. Then once my Bourbon Shrimp & Chicken came out there were 3 strains of hair on my potatoes & was even fried. Tables were extremely sticky & even the chairs. The manager came & just deducted $8 off the bill when the dish was $13.50. I wish I was making this up. I wish I can give ZERO stars!!! !!! DO NOT GO HERE !!!! read more

The atmosphere is fantastic, and the food is divine. If you want excellent service at a reasonable price, I would recommend Applebee's.

Our food was good. I had a sirloin stir fry and my wife had the chicken mac and cheese something. Waitress was friendly and did a good job. The restaurant itself just looks old inside. It was probably about as clean as they can get it in its current state, but just kind of felt dirty. There was 2 old guys at the bar that were pretty loud and sitting with a waitress who was being rubbed up and down by one of the guys. Get a room already. I like Applebee's, but will not go back to this location. read more

Food was delicious , Hot & fresh. Me and a friend met here around 10 pm. Crowd was slow. The bus boy or whoever was using the most disrespectful language. Some of the customers that came in behind us were loud and cursing which I can only assume gave the employees the impression they can start cursing too. Very uncomfortable environment to be in. I would really describe this place as ghetto and ratchet. Visit at your own risk! read more

This review is for Sunday January 26, 2020. Service was horrid. Actually there was no service. We walked in and I had to use restroom. Came back out and wife said no one has even greeted her yet. Another couple walked out as they were sick of waiting. Finally someone greeted us and seated us, well they didn't greet us just seated us. Usually we would have left, but we were hungry. Once seated they left us hanging again. No one greeted us and no one took a drink order. We got up and left. I would have asked to see the manager, but I don't think there was anyone in charge there. The floors were filthy and you could tell they were woefully understaffed. Not a single smile on anyone's face. No one made eye contact and in fact went out of the way to avoid it. It was like you were a burden on them for wanting to have lunch. Never again! read more

food was okay. But service was horrible and there were no forks or napkins or ketchup on the table. Waitresses didn't know what they were doing. And on top of that i found a hair in my food. read more

Had an interesting experience at this location tonight. Showed up after a Lacrosse tournament down the street and wanted to check in a party of 6. I was told by the hostess that "That ain't gonna work". Then said we would be happy to be seated separately as two parties of three and was told "That ain't gonna work either". We ended up going down the street at one of the 15 other restaurants within a mile radius. Dissapointed because we used to enjoy Applebee's until all the ones near our home closed. After reading the other reviews for this location it looks like we didn't really miss much. read more

Ordered a steak with grilled onions and mushrooms. A dam shrimp mixed in with it. Didn't get the 2 house salads I odered. Just unacceptable! read more

This is located in Rocky Mt., NC. Food was good. Service was slow but they were busy. The bathrooms smelled terrible and the toilet wouldn't flush in one stall. The whole restaurant smelled bad and made you want to leave. The table tops were sticky. The carpet was so worn it was like walking on tile. The place needs to be renovated terribly on the inside. I won't be going back until it is. read more

I love Applebee's! This absolutely my favorite restaurant and hang out spot with the girls! Food is great and the service is amazing and they have the best mudslides ever!!!! I try to go to Applebee's at least three times a month ! It's my time away from work and kids and I enjoy it ! There ribs are my favorite! Love this place!!! read more

Poor service on September 2, 2020. Dip came out cold and the waitress told us she would have to charge for lemons on the side. I will not be going back there. read more

This place used to be very nice; however it has gone way downhill. Ate here last night and the restaurant was not very busy, but it took forever for the waitress to come by. When she did, she simply asked us if we knew what we wanted to order. My fiance was alarmed at the condition of the bathroom, bar and dining room. There was tons of trash everywhere. Our food (riblets and chicken tenders) was not great, everything was over fried, barely seasoned and the ribs had almost no sauce. We won't be back. read more

Well despite other bad reviews we went anyway because everything else was closing. Slow service my burger was under cooked and just a bunch of loud people being annoying in there. My wife and I were the only white people in there and everyone stared at us when we came in like we didn't belong. Uncomfortable! read more

The food was 1hr late from the original pick up time. The food was also incorrect, we were missing two items. We were questioned as to weather we had received the items as if we were lying. After proving we did not receive the items we were greeted with an unnecessary attitude. To summarize we were not happy with this experience, much work needs to be done before expecting our returning business. Not pleased. read more

First time at this applebees and last time. Food horrible and the wait for the food took too long. As for the waiter Leroy, willie whatever his name was needs a new job maybe one that does not include talking to the public. Will never waste my time or money at applebees againg read more

been waiting an hour, silverware was dirty with spots on it, terrible service would not recommend!