3.5 stars. Gotta say, my only hope when coming to a chain like this is not to be necessarily delighted, only not to be disappointed. Happy to say I wasn't disappointed. Fast, clean, friendly staff, and tasty food. Lunch time wasn't packed so service moved quickly. Chicken tortilla soup was on point, flavorful and satisfying. My Southwest chicken bowl was almost as good as something from Chipotle. Seasoned well, lightly dressed, and packed with loads of chicken. My colleague got the mushroom swiss burger and he said it was excellent and something worth coming back for. Great value for price point. Would return for lunch. Greece is Bit of a food desert for anything above chain level, but this place won't disappoint. Recommend. read more

Applebee's Grill + Bar - Southwest Chicken Bowl. Flavorful with lots of chicken - American Near Me - Rochester, New York

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Delivery order from the new menu. We got the $9.99 Cheeseburger, side of fries. This was a great deal! The burger was flavorful, juicy, seasoned. It had crisp red onion, lettuce, and juicy tomato on it. It didn't even need ketchup or mustard. Despite delivery, the fries were still pretty crispy when they arrived. read more

This place is awful. Service is slow, they didn't have broccoli, broccoli of all things. Management very poor offered no alternatives as compensation. we won't go back. It was a very unpleasant experience all the way around. read more

I ordered my food only DoorDash. I waited 20 minutes in the waiting area for my food then I grab my food to find out that my drinks have been served to a table at the restaurant it was an order for doordash mind you. I drove over thirty minutes back home to only find out that it was the wrong order. my name is james which is who the order was for. instead I got whole other order for Matt N. i also had order a non alcoholic drink as I am under 21 but when I drive off and take a sip of my drink it's is an alcoholic drink. so not only did they give me the wrong order they also gave a 18 year old and alcoholic drink. ps. the receipt had my name on the bag but the food was wrong. and I threw out the drink after fin out it contained alcohol Never going back here again read more

Service from beginning to end was questionable. Walked into the restaurant, host was organizing menus didn't acknowledge that we were standing there, then said hi, told her 3. She starts walking away to do something, we weren't sure if we were going to be following her or what. She said she's waiting for a manager, again still a mystery. We sit down, server takes our drink water. We had to wait for fresh strawberries ? Lol drinks took 3 trips. No problem, we order, all is well. She proceeds to take order of table behind us first. Slightly confused at this point. The table behind gets food first. Cool. Waiting for service during meal. I approach a different server, she goes I'll get your server, at that point still waiting for server as she does other things but hasn't checked in. Had to ask for check twice. Oh and table got cleared zero times during our entire meal. Here is picture of our table upon leaving! I know chains don't ever really have to worry about service as the name will carry you through but please do better. read more

Applebee's Grill + Bar - Table that never got bussed - American Near Me - Rochester, New York

It's a nice place and the food was ok. Not much on the plate I must say. Service was appropriate. The restrooms, though, were absolutely disgusting. read more

Worst food I've probably ever had in my life. Mozzarella sticks have barely any cheese in them and you can tell they are microwaved. Quesadillas are mini and had no chicken in them, pathetic. Overall I just wouldn't recommend this place to anyone. Everything I've tried here is not worth the money. Ribs are okay though. read more

We ordered online for Curbside Pick Up! We parked and even though they seemed to be very busy, our order came out on time. I had been craving a salad all day so I ordered the Oriental Chicken Salad which was delicious! I loved the dressing that came with it on the side! If I could buy a bottle of it I would! Everyone else in our party also enjoyed their meals as well. I would definitely come back for the great salad. read more

Applebee's Grill + Bar - Oriental Chicken Salad - American Near Me - Rochester, New York

This is a typical Applebee location. On a Friday night it was packed with loud music and lots of activity. The food was the usual fare. We enjoyed the 2 for $22 and 2 for $26 options. The boneless wings were good with the Asian sauce - spicy. We think what stood out for us at this location is the amazing customer service. The staff here is one of the nicest group of people we have come across. Our server and the managers were attentive. We had great customer service and they deserve a shout out. Well done. read more

JB is the best bartender / human this side of the Mississippi. Service: 10/10 Ambiance: 10/10 Pretzels: 10/10 Chocolate cake: 10/10 Drinks: 10/10 read more

Steak was tough and not edible. Shrimp and broccoli was good. Fries are very good. If it hadn't been takeout I would have returned the steak. read more

Great service, good atmosphere and the food is good. I like the consistency of Applebee's.

Food was great mariana needs a raise she was so consistent even though it was busy as hell she still put a way to give our needs.Music was blasting good music read more

Great mozzarella sticks! Their appetizer of them is more than enough for me, I usually end up with leftovers. However, the wait times can be quite long and once was given pasta sauce to dip them in instead of the typical Marinara. read more

Went to Applebees cause nothing was open in Greece after 1030pm. We went in and an amazing young man Nando was our waiter and he gave us the best service even though it was so close to closing .... He gave great recommendations and made the tastiest drinks ... I will be back just to be served by him ... I wanted to tell his manager how much of a gem he is but he wasn't there ... so I'm leaving a review to shout out Nando .... You're the best keep providing excellent service with a smile appreciate you so much read more

I like Applebees. I like especially seating at the counter when it's off hours. The few customers gather there and it's fun exchanging ideas. Scotty offer free drinks for us.m I was thirsty and not particularly hungry. Sam 's Summer Ale perfect to quench the thirst on our first hot week. For my meal I got the Crispy Brewhouse Chicken. It comes on top of mashed potatoes, I love garlicky mashed potatoes, topped with onion rings. At the end just a touch of sweet. The mini brownie & ice cream is the right size, just enough to satisfy your sweet tooth. They asked me if I come often... I'll visit again and seat at the counter. There is a lunch menu up to 4:00PM. I'll ask the next time read more

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Just got home from Applebees and we will not be going to this location again. It used to be our go because it was so close to home. This location has really gone down hill. the tables were very sticky. I had to go wash my hands before I ate,went to the rest room and other women were complaining over the nasty stalls. Needless to say I waited till I got home to use my bathroom. the food took forever to get to our table. Like I said never again at this location. 200 Paddy Creek Circle, Greece, NY. read more

Love coming here with my kids! The food is always great and they are wonderful with small children. My kids like picking from the kids menu and they even have a food allergy chart available to view upon request, highlighting which dishes are safe for each type of common food allergy. read more

Applebee's Grill + Bar - Kid's Food Allergy Chart - American Near Me - Rochester, New York

Met up with some friends last night as this Applebee's was centrally located. Good location, easy in and out, parking incredibly easy. Hostess seated us right away, server Daemon was great, place seemed clean, and menu was traditional and varied, so lots of choices. They have an early bird special (new to me) which seemed like a bargain, and some drink specials. Food came out timely, and was good, but very nondescript? I know it's a chain, but seriously all of our meals looked like something out of a microwave. Anyway, location, cleanliness, menu choices, server, prices, all good, but food, very plain. Will go back if in area, but definitely going to try something else. read more

Disappointed to say the least. We have eaten at the Applebee's chain for years but this time was less than desirable. The server was very kind and certainly concerned about our visit The manager appeared to be overwhelmed and aloof. Ordered the Parmesan steak with shrimp, my partner ordered the chicken Alfredo with broccoli and the manager brought 3 dishes to the table, one obviously was not ours, oops. She didn't place it on table but was confused. If a plate with hot food is served, the plate should feel at least warm, if the plate is cold, there is an obvious cause for concern. The potatoes and broccoli were cold, the meal was returned to the kitchen to be reheated, returned to table still cold. Manager comes over and says she will have them make a new meal,, when finally returned to table, oh it was hot, steak now med well, still hadn't received second order of spinach dip. Told manager we were still waiting for dip, she said ok. When I cut into steak I was not happy. The same steak was reheated, the broccoli now overcooked and I lost my appetite. Nothing like going out to have a good time with my partner only to watch him eat his dinner while I still waited for mine. When people go to dinner together, they expect to eat together. I did not eat. I watched my partner eat, how enjoyable that was..NOT! What started out as a pleasurable evening of laughs turned out to be such a disappointment. Applebee's, please train your kitchen staff and your manager properly. A medium well steak will not be medium well after being microwaved once, let alone twice, food that is supposed to be hot, should not be delivered to a table cold, if you make an error, don't compound it by making three, you can apologize for your kitchen doing whatever it is they aren't doing right, but do your best to make it right. If you can't, than get staff that is qualified to do the job right read more

We came in the other night and had the pleasure of having Amber as our server. Even with it being a fairly busy night she was able to handle our large party wonderfully. Everything was done promptly and correctly. We had a great time, and the food was wonderful as well! We will definitely be coming in again to see her and grab a bite to eat soon.! read more

I will never eat here again! This place is very dirty. My table was sticky, the seats and dividers had food stuck on them. Their once delicious food is mediocre, although amazingly enough service is still good. The women's bathrooms were not usable due to clogged toilets. I understand the climate, but some degree of hygiene would be good. My previous visit, I was seated in a booth that was fly infested. I called the manager who apologized and stated they are doing the best they can. No further action was taken. read more

Promptly seated. Had to reorder margarita w/salt, and then ask to have my table cleaned (discovered remnants of previous meal). When my margarita finally arrived I had to ask again for a wet napkin to clean the sticky mess off the glass. By this time the waitress was getting a bit perturbed with me. Ordered 6oz sirloin w/mashed potatoes & broccoli. Dinner was just ok. Steak tough, Potatoes good. read more

Had a great dinner tonight the food was perfect and the service was amazing thanks to Dangelo!!! every restaurant should treat their customers like this!!! read more

THIS EXPERIENCE WAS AMAZING ! hallie ( ginger hair ) was a great server ! i loved everything bout this night thanks to hallie !!

Pleasantly surprised. Ordered grub hub and it all arrived flawlessly. Food was good and cooked to our liking. Good job Applebee's!

Whenever I am in the mood for bar food, this is my place to be at. I can stuff myself silly with their appetizers. Sometimes my fiance and I order three mix and match deals and eat everything ourselves. I wish I was joking. I am a huge fan of their spinach and artichoke dip. It is probably my favorite restaurant dip of all times. In all honesty, the staff can be slow sometimes but I am never in a rush when I dine in here so it doesn't seem to bother me. I also love to enjoy their monthly cocktail deals. One time it was a sour patch theme and they were delightful! I also really enjoy watching sporting events here, you will never have a bad seat with all the TVs around! read more

Ordered on line for Curbside Pick Up - So we get there and respond to text 'here' told order will be out shortly. After time passes try calling number given for curbside pick up. Press '4' as directed and phone disconnects. Try this a number of times. More time passes get out of car and join confused people. Finally some girl steps out of doors and starts calling out names. When asked what is going on says they are not bringing food out and that their is still 1 hr wait from times given. At this point I cancelled our order. The series of events here is so completely unacceptable it is beyond belief. They shut off phones, give no notice, and just leave you sitting and guessing what the hell is going on. I hope like hell Applebee's in Greece looses all future business, totally unacceptable business practice. Not notifying and not correcting either on line or phone in. As you might expect we will NEVER be going back to that place again. I am honestly not sure why I told her to cancel order. Should have shown them same courtesy given us and just left and not bothered. Same way they set phone to hang up when you tried to talk to someone and didn't even send someone around outside to notify what was going on. Expecting us to hang out in cold outside door and just wait, no call not to car as promised. ZERO attempts to notify people what was going on. Not so much as a sign outside so when you try to figure it out don't have to wait on staff member finally wandering outside to call names. read more

Always a great meal. Love everything on the menu. First place to stop promoting straws. read more

Applebee's Grill + Bar - The Baby Back Ribs Dinner - American Near Me - Rochester, New York

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On May 29 2020, we had placed an order over the phone as first responders. We were told order would be ready in 25 minutes. We drove to the Greece NY location to pick up our food and parked in lane 7 curbside pickup. We called the number on the sign to inform them we were there and were hung up on several times without being able to say a single word. An employee came out the door to a very angry large crowd also waiting for their food and told everyone they would just have to wait. Now our food has been done for 30 minutes and still nobody answering the calls and or coming out to deliver our meals. Horrible service and they should be ashamed of how they handled this. If I could give less than one star I would. We also tried to cancel our order due to it now being over 30 minutes late and could not reach anyone, so we just left empty handed. Well done Applebees! read more

Best steak salad ever...Schmitty was our server and she was awesome We are visiting from out of town and this is our new go to place!

Placed order for Togo pickup at 9:45 pm got to restaurant at 10:05 when my order was supposed to be ready. waited in the car for 15 mins called said they would bring it out, 20 more minutes later called again said same. Lady on the phone seemed intoxicated. Went inside and didn't get looked at. Finally at 10:36 I got my order brought out to me. Very slow service read more

This restaurant does not handle customer issues effectively. They don't even bother to call you back regarding a concern. Monday night we had a table for 8 to 10 guest. I ordered the 2 for $32, one for there and one to go home to my son. Ended up eating a lot of appetizers and packed my food to go with the take home meal. I left my bag on the table and as I was driving home, I realized I did not have my food. I called the restaurant immediately and they pretended that they never seen my food (the restaurant was kinda empty b/c we left around 10:30pm) . Called the next morning and left a message for the Manager and have yet to hear back from anyone! Guest the waitstaff enjoyed my food that night. Definitely will not be going back and I will let my family, friends and co-workers from both jobs to STAY AWAY FROM THIS LOCATION!! Even if they couldn't replace my food, they should've had the decency to call me back with an update. read more

I honestly can't believe how small my food was. I ordered through DoorDash and I know the prices are a bit inflated, but $5.99 for a tiny cup of broccoli is just absurd. I know the food rarely looks like the picture, but the clubhouse grille sandwich is pathetic in person. read more

Good food, great service on mid day lunch. However back ground music too loud and playing rap, new wave, college format. 80 to 90% of the customers in the place are old folks. A few other tables also made comments on the poor taste in music and how loud it was. Most likely we will be not going back to this applebee's, we like to sit and talk and be able to hear each other and not compete with loud poor taste music. It's not a night club............ read more

this place was awfull didn't clean the table or floor and just sat us down and the server literally almost dropped all our food and drinks never afina it was a mess read more

Ordered to-go, they forgot my drinks and sauces. Fries were cold. I tried to find a way to contact Applebee's to see how to get refunded or get what they forgot but there was no option. read more

Let me preface by saying that I used to come here a lot mainly because everyone in the family liked it and we would have either gift cards, coupons, or the Delta Sonic dinner things. This particular location is situated off of the main road in a cramped little restaurant plaza, shared with Olive Garden and The Distillery on either side. Inside, there is the bar in the middle that forms a U shape in front of the kitchen, which seats about 15-18. Surrounding this on one side are tall bar tables that seat 5 or 6 each and some booths on the other side. Then, tables are on the outer edge. The decor is fairly random, with everything from sports to music to pictures to signs and it looks haphazardly strewn on the walls. But... what do I know? I'm no interior designer... The menu has a lot of standard American meals that aren't really worth describing. The last time I came here I think I got some sort of wrap. But I've had a lot of their food, which isn't horrible, but not great either. I'm not a cocktail drinker so I can't comment on their mixed drinks, but their beer selection is as expected for a standard chain (poor) and the wine list mirrors it. I have to say though, if you're going to a restaurant like this and expecting 3 or 4 star quality, you're either extremely spoiled or your expectations are too high. Come here with a group of friends and hang out, have a good time. Don't come here expecting waiters to pour water for you with their other hand behind their back. read more

Tons of tables open when you arrive but somehow there's always a 10 plus minute wait. Doesn't make any sense.

You know what not too bad! Sirloin steak with broccoli and a salad. First off let me say this is a CHAIN so I don't hold them to very high standards. The food was hot cooked properly and quickly delivered. Sat at the bar and the staff was good and prompt enough. Over all it's what you should get from a national chain. So yes good read more