For being a chain restaurant they have some really great steaks to offer. My parents rave over how tender and well cooked they are. No waiting when you arrive at 4:45 on a weekday lol Immediately seated and server took our order. Had to ask for their famous rolls and butter, host forgot to grab some as we were seated. I prefer the bagged peanuts on the table, I miss throwing them on the floor but that had to be such a mess to always clean up. I went with their chicken critter salad, large portion and chicken was crispy. Leftovers for lunch. I tried a few shrimp absolutely delicious. read more

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Stopped in for dinner on a Tuesday night after 6pm. We did not join the wait list and our party of four was seated right away. We were greeted with a smile and then lured us to our table with a basket of warm rolls and cinnamon butter in hand! The place seemed to be busy but everything was running smoothly. Our server was very attentive and also gave some suggestions on the menu. The dirty soda was yummy! Steaks were cooked to everyone's liking. My daughter enjoyed the mac and cheese. The cactus blossom was the go-to appetizer and it did not disappoint. We had several refills on the roll basket, just too good to eat only one! Not a place with frequent but we would definitely come back in the future. read more

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We were pretty disappointed as we usually get good food at Texas Roadhouse, but this time was different. I ordered a ribeye steak, medium rare with a Caesar salad and steamed broccoli for sides. They forgot the Caesar salad and the ribeye was very rare. It tasted OK, but I had to put it in the microwave at home to get it medium rare. My daughter ordered a New York strip steak medium. It was definitely well done temperature wise. She enjoyed her steak fries and steamed broccoli. My son ordered a half rack of ribs with steak fries, and macaroni and cheese. He said the ribs were OK, but pretty dry. The macaroni and cheese was inedible as it was dry and had hardly any cheese on it. He ate all of his steak fries . As always, the bread with cinnamon butter were delicious, but unfortunately, were the star of the show. I don't know if we'll be going back. Pretty disappointing for $91. read more

First time in and what a terrible experience! Ordered the sirloin medium and was assured by our server it'd be pink. Came out well done after waiting a very long time. When our server finally appeared again, I had it sent back and said let's try medium rare. The food runner came out with it and asked me to cut into it. It was very rare. He told me he'd bring it back and wait as they threw it back on the grill. Well, after another long wait, another person brought out a steak. It was cut into, yet not the one I had cut into. This one was well done and very dry. I told them forget it and left dinner with my company being unfed and hungry. read more

The staff is really trying to make up for their brief closure. I'm sure they are having professional help in keeping the critters out. The food has always been plentiful and tasty, not necessarily healthy, but if you indulge occasionally it won't kill you. We had chicken fried steak and ribeye, both excellent. Also had complimentary loaded fries AND shrimp sidekick, must have been a welcome back promotion! Good for 2 meals at home. Emily was a great server. The manager also circulated, checking on guests. Thank you for supporting us Veterans each year! read more

Texas Roadhouse - Thank you Texas Roadhouse for a delicious Veterans Day lunch! - American Near Me - Rochester, New York

We had an excellent experience at Texas Roadhouse last night. The bread rolls and cinnamon butter are addictive! I had the 11oz hand cut sirloin with a side of baked potato and vegetables. My wife had the New York steak with baked potato and chili. The chili was quite good for a chili. The vegetables are basically a well steamed broccoli which was cooked to perfection. My hand cut sirloin was flavorful and cooked perfectly to medium rare. The value of this meal was excellent compared to some high end steak houses that I'm used to back in Texas. My wife's NY steak was a little chewy which was too bad. Overall, it was a great meal. We were completely stuffed and thought this restaurant offered good value for the money. Service and atmosphere were also great! read more

First things first, our server Carrie was great! We brought my mom here for her birthday dinner and her steak was cooked well instead of medium and Carrie took care of it and made sure they got it right the second time and got her extra sides. The food was delicious, the only nitpicky thing is that the onion petals can't compare to the blooming onion at Outback (personal bias). The servers also wished my mom a happy birthday which was so nice. read more

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Nice date night out on a Wednesday! Grilled shrimp dinner with a sweet potato and house salad to start is my go to. My boyfriend had a sirloin steak, loaded potato and house salad also to start. The service was prompt as well. We love the consistency at Texas Roadhouse and it's what keeps us coming back. read more

Texas Roadhouse - American Near Me - Rochester, New York

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I wanted my steak medium so I asked for it medium rare and it came out perfect, otherwise the service wasn't as attentive as I would like. If it wasn't for that slower service time then I would have rated this experience a 4/5 so I would give it a solid 3.5/5 read more

Texas Roadhouse - American Near Me - Rochester, New York

Good food cooked to order, service very good and competitive pricing. It can be a bit noisy but ambiance is welcoming. read more

First time here. Good service, mostly good food. I thought it was odd that they had a sign for Hamburg Brewing (a local brewery) and then didn't have any of their beer (in fact, nothing local). We each had a Sam Adams seasonal on draft. We loved the rolls, but I feel like that's a given. My fiancee really enjoyed her prime rib, loaded baked potato, and Caesar salad (a lot of dressing, but she didn't mind). I had the 8 oz NY strip steak with onions and mushrooms and added ribs for $9.99. My sides were the veggies (broccoli and carrots) and a loaded baked potato. Unfortunately, my medium steak came out totally black on the bottom and the first couple bites tasted burnt, so I sent it back. This was after the server brought our food and I got rice instead of the veggies. I told my fiancee to keep eating while hers was hot, but then it took a while to the veggies, and when I did, the carrots were undercooked. I would prefer that to soggy, but that was quite a bit of crunch. When my steak came out again, it seemed the chef had been worried it would burn so instead they made it rare. I didn't want to send it back a second time, but it was still really pink inside. By the time my steak came out, my fiancee was done with her meal so I asked for a box and only took a few bites before putting it in a to-go container. The ribs were really good, nothing bad about the baked potato, and the bonus rice had good flavor. We were a little surprised that they didn't take the steak off the bill, but I did get two extra sides (the rice and they brought me another baked potato) so I guess there's that. We also had no idea where to get peanuts, which meant we missed out on that. Altogether, we probably won't go back because we like to eat local, but we'd get prime rib, ribs, and baked potatoes if so. read more

The food is VERY mediocre, the service was...ok. We went here for a 10 year old's birthday, and their "celebration" was to have him swing one of our dirty napkins around his head while a group of servers got the diners to "cowboy up". No candle in an ice cream or anything-they didn't even offer a way for us to buy anything to make it special. Would not go back read more

Waited 1.5 hours on a Saturday night for a table for 2. The host followed us to our table with the warm delicious rolls and our server popped over quickly after to get our drinks. We ordered filet mignon with 2 sides and NY strip steak with 2 sides. Both steaks were ordered medium too. Took about another 20 mins for the entrees to come, so almost 2 hours to get steaks! We are thinking to ourselves, this place has to be really good right?! The filet mignon was rare/raw, the mac and cheese was bland and the loaded mashed potatoes were barely loaded.... My NY strip on the other hand was cooked perfectly, the Caesar salad was good and the sweet potato was also very good. Unfortunately after waiting 2 hours for food, we were not about to send anything back so we took the L on the filet mignon... Service was great, friendly and quick. read more

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Not bad, not good either. I would give it a 2 stars but our server rocked. She took wonderful care of our group of 7. She got all our ordered right and was on top of refills even before we needed them. Many thanks to her. I had the 12oz NY strip, seasoned rice and house salad. The house salad was fine. He seasoned rice was horrible. I think it was plain white rice with soy sauce poured on it. Way too salty and I couldn't eat it. The steak while perfectly cooked and very tender was very bland, no flavor at all. My friend said his chicken was dry and bland too. He said he was disappointed and wasn't worth the money. Service = good. Food = blah. Would I come here again? It wouldn't be my first choice. read more

Texas Roadhouse - There was a chair in the rafters. - American Near Me - Rochester, New York

My first time at a Texas Roadhouse. Exactly what you would expect at a chain place like this. Can't go wrong with bread (warm rolls, delicious cinnamon butter). I tried steak medallions over rice with chili and mashed potatoes as my sides as well as cheesy fries covered in bacon. The portion of fries was large and greasy, just like we expected and ordered (you aren't here for healthy food). My steak medallions came out medium-well (ordered medium rare), but I didn't expect better either. The steak did have some gristle and was somewhat chewy. Chili was decent and mashed potatoes were just alright. Rice was very mushy and salty. I paid for a friend and myself. With the addition of two drinks to the above order, bill was $80 for two, which is kind of surprising considering this isn't the best quality. read more

Texas Roadhouse - American Near Me - Rochester, New York

Our server was extremely friendly and funny. The food was amazing. The service was fast. Would 100% recommend

The restaurant recently was shut down for several days due to dire conditions and rodent infestation. We have been to this restaurant many times, and it was great but looking at their past violations and this most recent one, I'm not sure I could ever stomach to eat there again. It's very disappointing. read more

Texas Roadhouse is me and my family's go to restaurant when we want to dine out. The food here is always good and their rolls and cinnamon butter are delicious! My favorite meal is the chicken critter platter with fries and their amazing seasoned rice. The waiters are friendly and the restaurant itself is bustling, but not too noisy that I can't hear the people at my table. It can get very busy around weekends and holidays, so I always recommend calling ahead for seating. If you haven't tried this place before, you should definitely stop by! read more

Texas Roadhouse - The chicken critter platter with fries, seasoned rice, and mild buffalo sauce at Texas Roadhouse. - American Near Me - Rochester, New York

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We called the day before to let them know we have 15 people for dinner. So one would think they would of sit s all together however, when we arrived, we sat at 3 different tables. There was an open section that could have sat all of us together, but the Manager REFUSED to sit us there. Very Disappointed and shame on the Manager for not being more accommodating Will NOT BE COMING Back. read more

I'm giving this restaurant top marks for both outstanding service and food value. Always courteous people, and THE BEST DARN RIBS, without going to an actual BBQ joint. Basically, the full slab with all the sides is way more than one person should eat, in on sitting. Falling off the bone tender, perfectly charred and sauced with a baked potato and side. We always order to slabs, take at least one home, slice off the meat and use it for chili. Over the top. Get there and get some ribs. read more

I love the food and lemonade the service is great we have no so great waitress the location is great

Great Service. Thank you to the wait list we did not have to wait longer than 5 minutes to be seated. Waitress was great keeping my kids happy with Rolls. Great Food & Prices were very good. read more

This is the best large BBQ chain. They have excellent sweet rolls and ribs that fall off the bone.

Was shopping on a Saturday and came on a hungry whim for an early dinner. I had a 6 oz sirloin and my husband had filet medallions. Meat was perfectly cooked and tender. Sweet potato which you can personalize was delicious. Other sides of rice, corn, veggies were a bit salty but ok. Terrific, attentive service by Windy. We had not been in many years and were pleasantly surprised. Busy and got crowded. A little noisy and dated, but fine for a quick meal during off hours. read more

The staff was very nice and helpful. I ordered bbq ribs. They were burnt. I couldn't tell if I was eating the meat or bones. Sent them back and ordered and ordered a steak. I always had my steak cooked just the way I like it. This time it was overcooked. Did not enjoy my meals. read more

Solid Texas Roadhouse restaurant. Stopped here on Black Friday while visiting family for the holiday. We called ahead because we were not sure about long lines. When we got there, we waited about 5 minutes and were promptly seated. The rolls for the table was hot and fresh. My mother in law had never been to Texas Roadhouse and is now obsessed with the rolls. She can't wait to come back and try them again. I got the rack of ribs since I just had the bone in rib eye when I was at a location closer to home. The ribs were good, nice and tender. I also had one of their large margaritas... but, I must admit their drinks were weak even with the kicker. All in all a clean establishment, barriers at the booths for COVID-19, and peanuts at the table instead of being up for grabs in the waiting area. read more

I should probably really give this a 4 star. I am a fan so I often over look some small things. Like when the chili has way too much salt in it. I love the ribs here. And any combo with ribs on it. Also, the yeast rolls that come out before the meal are AWESOME. But pace yourself! You can call or text ahead to get your name on the waiting list. It's a good idea most of the time. Once, we went and there was a 90 minute wait. read more

Food: Advertised as fresh cut steaks. The ones by the door in the display case look great. When served my New York Strip steak it was flavorless and I could tell it was previously frozen. When they say fresh cut they must mean at their headquarters where they are cut and then frozen. Loaded baked potato was dry and but you could tell it was a microwave re-heat . On a positive note, the blue cheese salad dressing tasted fresh and was good. Service: Good, but felt rushed so they could flip tables quickly. Ambiance: Very busy and rushed. read more

So this is the my first ever visit to any Texas roadhouse. I loved the vibe as I entered. It was definitely not clean, the floor, the table and the chairs were sticky but I was told to expect that by my friends who have been to this chain before. However, I still liked the vibe. The staff was very friendly. It was packed on a Tuesday night. We ordered the $5 LIT. It was sweeeet and hardly any alcohol. I would suggest you just go for a beer. The complimentary unlimited bread rolls were amazing. They are served hot and with cinnamon flavored sweet cream cheese. We loved it. They offer you till you beg them to stop. But the good experience ends here. Other dishes we ordered and I would go be them all just 1/5 Cactus bloom - super oily Steak fries - soggy Season rice & chilli - very very salty Portobello mushroom chicken - 2/5 Smothered chicken - very salty and the chicken was dry. read more

Bread and steak - who can go wrong! It is always crowded so use the website and reserve in advance! We have tried everthing at this point and my go to is the 6 oz filet with shrimp - perfectly cooked! My husband is a NY strip guy and for the price it is amazing! read more

This was my first time visiting a Texas Roadhouse (mainly because I like to support local and don't go to chain restaurants often). We sat at the bar and the staff was prompt and friendly. We got served our drinks as soon as we sat down. We ordered a Caesar salad to start and the kitchen was so fast, our food was coming out 10 minutes later! My boyfriend got the prime rib and said it was one of the best he's had. I wish I could have eaten more of my meal but those dang dinner rolls and cinnamon butter are dangerous! It is more casual and laid back and perfect for any occasion from simple date night to a birthday party. We really enjoyed our meals and can't wait to go back! read more

Texas Roadhouse - Chicken critters and ribs - American Near Me - Rochester, New York

Did a curbside pickup here a couple of days ago and it was super easy! You park at one of their designated spots and they bring you out the food. They were a little busy so they were a bit behind, but we didn't mind the wait. My go-to order is always the Lil'dillo steak bites off the kid's menu. I get it with sweet potato as the side, their rolls, and a drink. This is the perfect size for me and tastes so good! read more

Haven't been since Covid. They looked packed when we tried. When I did go their service and food were very good. Casual dining and good steaks, beverages. Prompt, friendly service without being rushed. read more

Texas Roadhouse - a view of the inside of the restaurant - American Near Me - Rochester, New York

My very experience over here in Rochester New York, because I reasonly moved here from Arizona, and I took my wife and son for her birthday dinner,and it turn out to be a very good choice for us, because we ordered 2 steak dinner and a hot dog kids meal for my son, and the steak came out very perfectly cook,and it is juicy and tenders, and the bone just fall off the pork ribs. But the only thing that I didn't like was their garlic butter green beans, because it was overcooked, and it taste like canned foods green beans, and it is not fresh made. So that's the only down fall of it,and that's why I give it a 4 . read more

Usually I have a great experience when I'm at this location(Henrietta). However, on 01/28/2024 I attended with my family of 3 and was sat in the bar area. The hostess came and literally dropped our plates and silverware on our table and walked away after seating us. 10 minutes later we still had not received water, bread, a comment of they are running behing ( although it was not very packed). The waitress went to the table behind us and as she passed by never looked in our direction. There were papers taped to the tables and I believe our waitress should have been Candi/Candace but I am not sure as to I have yet to see her. We wound up leaving after 15 minutes of waiting as there were 4 other waiters just hanging aroung the hostess stand. Then we didnt even get a goodbye or thanks for coming. No, I didnt complain to anyone because at that point I would not have trusted my food. read more

Went here with friends on a Saturday. It was a long line and I had to wait for about 40 minutes. So if you plan to eat here, I suggest to call them in advance so you don't have to wait for a long time. I ordered FT. Worth Ribeye. It was pretty good read more

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The waitress was very kind and attentive. She made sure we had everything we needed. The restaurant significantly lacks vegetarian options. This made it difficult to have a full meal with my family. Overall the restaurant was just dirty. The floors are covered in food and sticky, as were the booths when we sat down. Just grossed me out. read more

Food is always piping hot and full of flavor. The West Ridge Road location in Greece NY~it truly delightful. The waitresses are always prompt and attentive, eager to help in anyway possible. Definitely a must go to for an irresistible fine cut of steak~various options, loaded baked potatoes, and the freshest veggie sides.5star read more

Today we went to this Texas Roadhouse and from the get go the experience was horrible. The table they set us at the table was bare with no silverware or plates & the floor underneath the table was absolutely filthy. The hostess tells us that the table is clean (I question this) but will be right back to sweep the floor & she apologized. Now, I get being short staffed and all but whomever "cleaned" the table did a horrible job. There were a few empty tables around us that had plates, silverware & looked ready to go. Why not just sit us at one of those tables? Then, the waitress comes over and asks us what we would like to drink. Not, even noticing that nothing is on the table. I had to ask for all the stuff. The silverware comes out and one of the steak knives has some "white gunk" on it. We asked for a new one. The knife didn't come so again I had to ask for a knife. Food was meh. Bland steak, the mashed potatoes was basically a large scoop of soar cream. My kids chicken tenders were horrible looking and the fries were burnt. Not impressed at all and it's sad. Not sure when or if I'll go back. read more

My daughter and I were at this location recently for what I had hoped would be a nice dinner out before I left to go home after bringing her here for her second college semester. We arrived shortly after 5:00 to avoid the rush and were promptly seated - in the bar area. I asked for a different table as I no longer drink alcohol and the smell of bar areas in restaurants makes me feel sick. We were then moved to a booth right next to the bathrooms. I politely asked for a different table as we didn't want to be seated near the bathrooms for our meal. That request was turned down. There were so many empty tables and I was really disappointed we couldn't have had a better table. We have been customers of TRH restaurants, overall, for more than 15 years and have never, ever had an issue with seating. I understand someone has to sit at those booths, and most people likely don't care; but when a customer makes a specific request, I would hope it would be honored. I ordered the Dallas Filet, but really couldn't enjoy it because my view was people going in and out of the bathrooms for my entire meal and it was, frankly, gross. Sorry, but it really took away from what should have been a nice dinner out with my daughter and a delicious steak. By the way, our server and the young man training with her did an excellent job. read more