Sarah was an excellent server. I requested a pretty major substitution and she and Kaitlin in the kitchen made it happen. My own custom meal was a twist on their new Parmesan chicken , swapping the mashed potatoes for fettuccine and broccoli. It was delicious.Thanks Sarah and Kaitlin! read more

Applebee's Grill + Bar - Fried chicken breast, lemon Parmesan sauce over fettuccine with broccoli. Yummy! - American Near Me - Pooler, Georgia

Worst food ever put sauce on my burger for no reason when it's not in the menu runied other ppls food to on the table mozzarella sticks no cheese pull at all fresh out the fridge please don't step foot in here read more

Applebee's Grill + Bar - The messed up food - American Near Me - Pooler, Georgia

Had Great Service, I Simply Ordered A 10 Piece Boneless BBQ Wings, Mashed Potatoes, and French Fries. The Food Came Out In About 20 Minutes Overall I Give It a 5 Stars read more

We stopped in for dinner and we were pleasantly surprised. This location is updated and so clean. My favorite part is that you could see into the kitchen and see the staff making your meal. Our server JD was fantastic. He was super nice and helpful. Service was quick and seamless. We ordered the Cajun salmon with vegetables which was well seasoned. read more

Applebee's Grill + Bar - American Near Me - Pooler, Georgia

Manager Craig seemed to not care about my friend ordering a menu item containing nuts. He pointed out that menu did not say it contained almonds and offered nothing to resolve the situation. Seemed to imply that it was his fault for not asking about nuts in his meal when the menu did not clearly mark it. Service was slow and kitchen seemed understaffed as well. read more

waitress was fine. Messed up my order sent it back got it back and it didn't look good! I ate the same meal at a different Applebees and loved it. This Applebees needs to be shut down. If I would have looked at the reviews (2.5) ratings I would have never stopped there. The manager on duty did nothing more than give me the look and say can I get you something else. than again she looked stoned. Might not have been but sure looke the part read more

It seems to always be a risk to eat out on Sunday since that seems to be the day where more restaurants suffer from staffing and management shortages and issues. Our visit to the Pooler Applebees a few Sundays ago was no different. We were seated near the kitchen, at a table next to a large 8 top that still had not been cleared from the previous party. It stayed dirty for 30 minutes while we heard an argument happening between servers on whose responsibility it was to clear it. We were also surprised to be given plastic flatware instead of the usual stainless. (Photo). Service was spotty throughout the meal, no one checked on us after our food was dropped and management was never seen. Disappointing for an Applebees. read more

Applebee's Grill + Bar - Plastic packaged flatware - American Near Me - Pooler, Georgia

We stopped here for Mother's Day because all the other restaurants were already full by 11AM. So we reluctantly went to Applebees feeling a little bummed. Ironically we had a great time! Service was very attentive and even two managers stopped by to wish us a happy Mother's Day. And their steak was delicious. Good job, Applebees! read more

I'm only giving them two stars because they tried to fix last night. We went out expecting a nice dinner after the place we wanted to go to is originally closed and very hard to get to so we decided to try here because it popped up on Uber. It made a suggestion and I figured you know why not we always order from them why don't we go there. What a big mistake. This was last night because we had gotten there. They originally told us 25 minutes for two people it wasn't 25 minutes even though it was for limited service so we said fine. I guess we'll stay. We should've just left at that right but we got seated a little early. The manager was very nice to us. We ordered breadsticks, two drinks and pretzels, which were actually reasonably good. That should've been the only thing we bought that night in fact, it was so good that we had before we left, but our main trees were completely ruined and they took them off our orders. The chicken was like rubber it looked freezer burnt and old and like the head microwave that it was absolutely horrible. No, we did not eat those odors. No did we not eat those entrées? We told them to tell them to take them off the order which they kindly did. This is why I'm giving them the stars that they are only too because it was that bad. They try to be decent servers. We really appreciate that but the food quality needs to be fixed. I mean this is horrible. I know it's an Applebee's but there's no reason why the food should be the way it was. It's like it was freezer dried out and not any good which it was Maybe we'll give him another chance on Uber, but that's about it. It was not worth the money that they charged us just for breadsticks if I wanted that, I could've gone to Olive Garden. read more

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If I could give this place a zero I would I had order a steak and I order medium well it was made rare and they forgot my sides. read more

Applebee's Grill + Bar - American Near Me - Pooler, Georgia

The Applebee's at Pooler, GA (located beside Tanger Outlets) was a DYNAMIC experience for me, today!! From the minute I walked in the door, everything was perfect; the Hostess, to the Super Server (Madison), to even the Manager (who stopped by my table) seemed happy to serve! I could not have asked for a better treat for myself! The food & drink were delish & arrived in short order. Everyone seemed to come & go in elevated moods. Thanks, Applebee's for making my day! Inez Ward Smith read more

Customer service is just non existent. It's really embarrassing to walk into a restaurant and the employees are completely oblivious to anything and everyone around them. read more

Applebee's Grill + Bar - Chicken Classic Broccoli Chicken Alfredo. Breadstick was rock solid - American Near Me - Pooler, Georgia

Walked in and was sat in the darkest part of the restaurant with a wall blocking my booth mind you it's 10pm. Waited 10 minutes for a server. Got up and walked out. Restaurant wasn't insanely busy. Server finally saw me as I was leaving and tried to make it right by offering "free drinks" Didn't even get any drinks or get to order any food. Most likely won't be back. Absolutely horrible customer service. read more

A simple meal.. I typically order much larger meals, like a burger or ribs. My wife put in the order for us. She ordered Grilled chicken and broccoli, with a side salad instead of the mashed potatoes for both of us. The chicken was perfectly well seasoned and was very tasty. The broccoli was soft and flavorful. The side salad was disappointing and just thrown together. We were driving by and did curbside pickup, which is very convenient. They brought it right out to the car, including utensils and napkins. read more

Applebee's Grill + Bar - Grilled chicken, seasoned perfectly! - American Near Me - Pooler, Georgia

We came in Saturday for dinner. Food was good the drinks were flowing, and the waitress Sarah was doing an amazing job keeping up with everything. She was locked in the whole time. And honestly for being a Saturday night in pooler it was pretty quick and smooth all around. Was a great visit all around! read more

Dollar margaritas water down and no color. No taste. Ask to be remade. All they did was scoop out ice. Someone out of town brag on theirs and I wanted to check out our local one. Our service and a great though read more

Applebee's Grill + Bar - Dollar margaritas water down and no color. No taste. Ask to be remade. All they did was scoop out ice. Someone out of town brag on theirs. - American Near Me - Pooler, Georgia

Took awhile to get the food...wings ok but no celery and nothing to offset that it was because the "kitchen was out of celery." Then, service was essentially nonexistent and had to catch others as they walked by to even get small plates for the appetizer. When the food did come out, medium well steak was way well done and the salmon plate had hair in it. They brought 2 mall plates (we were three so doubting isn't their strong aspect) and one had food residue on it. Waiting and waiting, no apologies or anything and eventually just grabbed the inattentive manager to just tell them to make it to go since that took forever. Did take it off the bill anyway. Not one minute of an apology from the manager. Went to actually eat it and it was as dry as a bone. The entire meal when we got back and so inedible it got trashed. Just do not bother with this place. read more

Applebee's Grill + Bar - Hair in the salmon. Clearly the floater's hair who was wandering around. - American Near Me - Pooler, Georgia

Went in for lunch today and had an amazing visit. Felicia was very attentive and friendly. She did an amazing job, will definitely recommend her to my friends. My bourbon steak was cooked and seasoned perfectly! The best steak I ever had anywhere! Will definitely return. read more

Applebee's Grill + Bar - American Near Me - Pooler, Georgia

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Food was good service was amazing the portion is just right I'm very happy we came here. read more

Applebee's Grill + Bar - The amazing drink specials Applebees has to offer - American Near Me - Pooler, Georgia

We were not greeted upon entry. About 5 minute in were advised that someone would be with us shortly... It took about 10-12 minutes before we were seated and about 10 minutes before a server came to the table. It wasn't packed but they were short staffed and not managing very well.... I had the spinach dip , my friend had a burger and some boneless wings. The burger was burnt to a crisp and had to be remade. The server was kind about it. Overall the experience was pretty poor as several people hadn't received their food and was asking to speak the a manger. A gentleman that entered immediately following us had not received his appetizer and we were almost done with our meal. Hopefully they will get the staff they need. Due to the conditions I understand and would visit again. read more

Enjoyed finding a used nacho in my salsa. Nothing like getting someone else's salsa. Plus chips were cold and old

The bar area is well tended! Somewhat busy, but this guy tending the bar and tables around it was friendly and he hustled! Great job. I'll be back for this kind of service! My food was very good- better than expected, actually. Had a grilled chicken Caesar salad and it was too big to finish. Tasty little breadstick. Others in my group had hot meals that were served right out of the oven and delicious! I went to Applebees last year and was not impressed but decided to give it another try since I was doing some shopping, and I'm glad I did! Things have changed here for the better. read more

We haven't been here in a while due to a few bad visits at another location. I'm happy to say we were seated quickly and our waitress was over right away. She was very pleasant and quickly came back with our drinks. She also made good food suggestions. Our food also came out very quickly which was nice. We had the mozzarella sticks and the spinach and artichoke dip. Both were very tasty. Some of our meals were five's and some were three's. The bourbon chicken and shrimp for one was a three. Chicken was good but the shrimps were "shrimpy" - as in small. The quesadilla burger on the other hand was a five. Perfect blend of flavors. The steak was also very nicely prepared. Unfortunately, the chicken tenders fell flat. Not sure exactly what was going on with them but they did not taste great. Overall a nice night though. COVID RELATED: the place appeared very clean, the staff all wore masks, social distancing was in effect. read more

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They raciest people the lady told me it will be 15 min wait but some white girls came behind me she seat them down immediately. The mashed potato was cold had to reheat them for me and the ribs was burnt and nasty. read more

I enjoyed eating here and the server was great! Thanks Jay for the great welcoming service!!!! read more

Applebee's Grill + Bar - American Near Me - Pooler, Georgia

My husband and I came here for lunch and we were not overall satisfied with our experience. But let me say the customer service was great! When we walked in, we were greeted by the hostess. She did quote us about a 20 to 30 minute wait and that did not bother us at all. She got my phone number and told me that we would receive a text message once our table is ready. We waited in the car and received the text in 30 minutes. We walked inside and were seated quickly. Our waiter was kind but he seemed maybe new and just a little lost. I ordered the strawberry margarita and I wasn't to pleased with it. We ordered the classic combo as an appetizer which consisted of mozzarella cheese sticks, quesadillas, buffalo boneless wings and chips with salsa and spinach artichoke dip. The mozzarella cheese sticks were the best tasting item in the combo. The chips tasted stale, the wings were super crispy and the quesadillas barely had any filling in them. My husband ordered the steak, mash potatoes and broccoli and he enjoyed his food! I got the Tex-Mex shrimp bowl which consisted of shrimp, lettuce cilantro rice, pico de gallo, black bean corn salsa, guacamole, chimichurri, and tortilla strips and I just found it to be okay. The inside consisted of many tables, booths, high top tables, a bar and many TV's to look at throughout the restaurant. The inside is updated and nice. Unfortunately, the food did not sit well with me and that is a major reason why we will not be coming back. read more

I hadn't been to an Applebee's in a long long time. I thought I'd give it a try. I came in with very low expectations as it seemed to be pretty crowded and low staffing. Moni greeted us with a friendly smile and an outgoing attitude and found us a table immediately. Moni was also our waitress and she did an amazing job. We ordered the 2 for $22 because we wanted to make sure they can get their basic specialities right. I kept it simple with a cheeseburger and we got the spinach and artichoke dip for our appetizer. Everything tasted great, came out at a reasonable time, ZERO complaints. Like I initially stated, I came in with low expectations and left very shocked with how good of a time we had. Friendly service, again shout out to Moni! And delicious food. Safe to say we will be back read more

Short staffed for 4 years now. Empty restaurant but 30 min wait. It's nothing new at this location. With so many options in the area go somewhere else. read more

Applebee's Grill + Bar 101 Outlet Pkwy, Pooler GA 31322 May 17, 2021 Monday- 5:15 PM for dinner 6 Adults (weird putting my daughter down as an adult.) Atmosphere - 2 stars Food - 0 stars, I can give zero here as it is my scoring system! Service - 1 star Background - My parents love their chain restaurants. Atmosphere -  I have never been to a Applebee's that looked so modern with an industrial vibe.  The floor was sticky in a lot of places but disgustingly under the table we sat at. Food Appetizer - Classic Trio Dip, chips were blah and many of them were folded over during the cooking process leaving some thick under cooked spots.  Chipotle lime salsa was just smokey and over powering the taste of everything else.  The Guac was actually pretty good except for their knife skills leaving some very large pieces of onion in the dip.  The Queso, I tried and it was nothing to write home about, but my daughter loved it. Drink - At this point the only menu we have is on our phones.  Which for some reason was not for me, but worked on my wife's phone, and we have the same model.  I asked our waiter if they had any local beers, I got a puzzled look.  I took off my mask and asked again.  Still puzzled, and I got the response let me get you the drink menu.  I ended up with Yuengling Lager as there was nothing local. Meal- The drink menu was also their normal menu, and found a prime rib dip.  Menu in my hand had no description for the sandwich.  I love a great French dip.  Online the menu description is so long it is cut off, "Thinly sliced prime rib topped with grilled onions and melted American cheese. Served on a toasted Cheddar roll with our house-made herb mayo..."  A cheddar roll is different but the herb mayo is way out there for a dip, and it should be on the physical menu description.  The sandwich came with a side of fries.  My meal sucked, and that is me being polite.  The French fries were cold, my daughter also had French fries with her meal.  They were hot according to her and my mom.  To the point where they were almost burning hot.  My sandwich made my French fries look perfect.  I probably took three bites of the one half, which almost finished if off.  The prime rib was over cooked, the texture was if you had leather shoes that the rain had soaked and then left out in 100 plus degree weather to dry.  At this point jerky prime rib would have been better.  The bread was over toasted leaving rough pieces to go along with the tough meat.  A very very sad sandwich. Service - I know the CDC guidelines have changed for mask wearing recently but our hostess was wearing her mask below her nose.  I thought maybe it slipped down one time, but every time I saw her she was wearing it that way.  Our waiter clearly did not want to be there.  Above I disgust his knowledge of beers earlier, or lack there of.  My sandwich sucked and and had pushed it to the middle of the table very early in the meal.  He never came back to the table until the group was finishing up with their meals.  I was so pissed I did not want another sandwich and fries.  I was actually trying to get his attention with the bad fries and then the sandwich.  He was lucky my parents paid the bill.  He did indicate that he would take my sandwich off the bill, whether that happened or not I do not know. Future - Nope, will not be returning to this location. read more

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Our server Madison was lovely! Food was paced well and hot when served! We enjoyed everything!

Can't ever go wrong with their happy hour apps! Love the chicken wonton tacos! They're amazing! I this location was clean, most of the staff had smiles on their face, if I could wish for anything it would be to have perks for frequent visits. Nevertheless still drop on in and pay them a visit! read more

Our salads were terrible thew lettuce was turning brown,I even had thew core of a romaine in my house salad,I told our waitress and placed the brown lettuce on the table to be seen, had no reaction at all from her.I had riblets and my wife had the ribeye both were excellent but to put that old salad out to the public is unexcusable. read more

Stopped in to this Applebees which is like no other I've visited before as far as the design and decor. This was not my first visit. On this day I was brave and tried something new. It was during the 3-6pm happy hour. Waitress was pretty cool. The nachos were on special so I said what the heck I will give them a try. They were really good, minus the onions but you cant not get the onions because they are in the sauce. I enjoyed them alot! Shoot this is making me want some, may have to stop in. Myra the review. O yea. So I almost ate the entire dish which was a portion for at least two people. Don't judge me. I ordered a couple of the drink specials but requested it in short glasses, nobody wants all that chaser! I had dessert as well which was awesome! Some cheesecake thing with ice cream. Yummy. I feel so fat now. I'm done. read more

Applebee's Grill + Bar - Forgive me I gotta get better at taking pic first. But this is a cheesecake apple type dessert. Really good. - American Near Me - Pooler, Georgia

Service was amazing! servers were great and dealt amazingly with out party of six! food was fast and okay (as expected it's applebees). thank your to our cutie servers! read more

Applebee's has a great location in Pooler right next to the Tanger Outlets. After an evening of shopping, my boyfriend and I were parked within walking distance of the restaurant and we were starving. The gentleman who greeted us was great, and the restaurant is newer so it's in good condition. Our waiter was nice, but we felt a little rushed the whole time. We ordered the 2 for $25 special, which is a great deal! You get two full entrees and an app. We got the spinach and artichoke dip to start, which we liked. The entrees were a little subpar. I had the 6oz sirloin with green beans and garlic mashed potatoes. The steak was decent, but the green beans and garlic mashed potatoes were so inundated with salt and garlic! My boyfriend's ribs came out cold and his broccoli had little flavor. Overall, it's not a bad place to get a cheap meal on the fly. I did feel like the food was pretty subpar. It's not my first choice as far as chain restaurants, but their new location and happy hour deals are pretty sweet. read more

Applebee's Grill + Bar - 6oz sirloin with green beans and mashed potatoes - American Near Me - Pooler, Georgia

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Absolutely terrible service. I have been a server and a host for a while and I would never ignore customers. We walked in and everyone just stared at us. the servers the bartender, they all knew we have been standing there for a while and no one acknowledged us at all, just stared. So we just walked out because that's ridiculous. read more

Bad customer service with a rude female bartender. Business 101 never ever tell a customer that management wants the workers to get out of the store 10 minutes after closing and that the kitchen is going to close in 10 minutes before you seat a customer. Very bad business. read more

I waited at the bar for over 5 minutes and no one said anything to me. I had several people behind the bar walk right in front of me. Someone even made eye contact with me. Really?! Awful customer service read more

Came in and asked if I could sit at the bar. They said sure so I did so. I sat there for 15min it's with no one acknowledging me. The bar is full and only one person working it. She finally came over, no greeting, just asked if I knew what I wanted to drink. She was nice but not very versed in customer service. No, I'll be right with you or acknowledging my presence. Each time I needed something I'd have to flag her down. She was more comfortable having long conversations with the corner of the bar versus making sure she was checking in on everyone. Idk what's going on. If you don't have the staff, you need longer wait times so that you can make sure you're catering to all of the customers already seated. Drinks were fine, and food was okay. I had the spinach dip, chips were a bit stale. read more

I would give zero stars if I could! Walked in and the host seemed to be on some sort of drugs... He took 2 minutes to wipe 3 tables that were right by the host stand. Someone said they received a message their table was ready, and he said okay but proceeded to sit down another party, and when he came back to the stand asked the women how many as if he was putting them on a list...... I was absolutely baffled and then he asked us what the name for our table was... we told him the minute we walked in 5 minutes prior. I proceeded to ask him, "Are you okay?" He proceeded to say "I'm tired. My manager has be f&$@-$: with me all day." My boyfriend offered to help clean tables, and ask the waiter if we could be seated for him." We left along with two other parties who had seen all this go down. I am mind blown and will contact the owner of the facility. read more