We ordered drink refills when our appetizer arrived. Thirty minutes later, our food came, but we still hadn't received the drinks. We finished our entire meal and were getting ready to leave before the refills finally arrived. To make matters worse, we were told there wasn't a manager available to speak with. Very disappointing experience, especially considering something as simple as drink refills should never take that long. read more

Wings were great, our waitress Trinity was awesome, friendly, professional and a joy to be around. Made sure we had everything we needed. Atmosphere was laid back, plenty of sports to watch. A great time. read more

It's been a while since I've been to Buffalo wild wings and now I remember why. So I have no complaints about the service or even the atmosphere. It's a sports bar so that's not the issue. But the actual wings honestly just aren't good. They pretty much fry wings and then drown them in sauce for flavor. It really isn't the restaurants problem it's the chains problem. A basic chicken wing should have some type of seasoning on it and then the sauce to enhance the flavor, buffalo wild wings just hasn't mastered that simple fact of their core product so needless to say it was probably the first time in the last time, I'll be there unless something changes from corporate. read more

Let's qualify me before I make my statement. 11 years in the restaurant business working from the bottom up in Fast Food (QSR), family dining, and fine dining. Nothing surprises me. I was a former Corporate trainer for a Family Dining chain much like BWWs. I only go out to restaurants these days with a purpose. This time to watch my favorite team. After being placed at a table it took 15 minutes for the server to give me attention only after the manager asked if I was being helped. I usually give leniency to rookies. So I let it slide for a bit. I watched the Manager play expeditor rather than watching the front end floor. Big no no. The other manager was focused on ordering or inventory if the forms I saw were any indication. The customers on the table beside called the manager over complaining that her burger was saturated in grease and asked for a new one. Her fries were the same. The manager took the time to go back and cook her another himself much to the husband's delight. I saw 3 tables empty and left for another 15 minutes trashed with plates and other items while several staff walked right past them on the way to the backend. Any one of them should have grabbed something on their way back. The server then focused on the couple who came in after me to get their orders. The gentlemen in front of me wanted an iced water to go. Mind you all of this is happening while I'm waiting to any attention before the manager asked me. Once she "noticed" me, I place a simple order, chicken strips, chicken dip, iced tea with lemon. What I got was, tea no lemon. I gave up trying to get her attention for the lemon and drank it. The dip was touch since it clearly was left under the melter too long and crusted over half the dip. The chicken strips were hot, the fries were greasy and cold. So not the best experience. If they had been busy I could have overlooked it some. The place was at 1/3rd occupancy. There was no big rush, no in the weeds. No real reason I could see for the type of service. Now I know management has to place orders and the supplies have to be had. I can also appreciate the effort to get ahead so you don't have to work over after the shift ends. But, you have to focus on the needs of your customers first and foremost. Suggestions: Train your bussers to visit the floor more often. Teach your team that they never return to the backend empty handed if tables need to be cleared. I never once heard the cooks echoing order up. Unfortunately this causes cold food. Understanding the front end floor flow by management would provide better awareness of both the customer and the staff. Inventory can wait for gaps in waves especially if you're short staffed. I hope this helps. read more

Shit suck, Dont order here food always cold. Try give them benefit of the doubt becase some nights might be slow but nah every time ain't acceptable ! read more

Buffalo Wild Wings - Hard ass French Fries - Sports Bars Near Me - Pooler, Georgia

This Buffalo Wild Wings in Pooler is truly inconsistent in their inconsistent and poor service.... I don't like to leave bad reviews, but every visit at this location, I truly have some type of negative experience. The wait times are so long when dining in and picking up. I've waited an additional 30+ minutes to pick up food AFTER the pick up time. The service is not considerate and I often see already understaffed associates just chatting for minutes and minutes in the corner, while we wait at a table to have a server simply greet us. (This happened multiple times). I love BWW, but this location is just not good. I don't want to have to always walk up to the server to ask for silverware, plates, or a new ranch bcs the one they gave me was a quarter-way filled and they don't visit our table. As someone who worked as a server before, the team just needs a little boost of motivation in someway so that customers can receive better service. Maybe a small reminder of what providing good service looks like. read more

This place was empty during a UGA football game. Whole staff never smiled. Food underwhelming. read more

I ordered food delivery and the fries were hard as a rock, not just cold,straight up inedible. I called to speak to the manager Was told she was busy. I went to the restaurant and they were outside with the rest of the employees laughing. The restaurant was completely empty. The lack of management is unreal. read more

Buffalo Wild Wings - Rock fries - Sports Bars Near Me - Pooler, Georgia

Food was fast and great. Restaurant was clean and our waitress Berkeley was soo kawaii tea boots down houston we love her. BB dubz move aside Im coming to pooler for the berk likeee read more

We enjoyed our dinner experience at this Buffalo Wild Wings location. We were seated quickly in a booth and we were extremely happy that they had the Olympics playing on the big screen. Our waitress was kind and attentive! We decided to go with the wings! I got 10 hot boneless wings with potato wedges and celery and carrot sticks. Everything was delicious! My husband got 10 traditional wings 5 lemon pepper and 5 mango habanero with fries and celery and carrot sticks. It was delicious as well! We will definitely be coming back! read more

I got take out so I can't say much about service however the rep doing takeout was quick in getting my order. However not only did they not give me all the wings I purchased, they had very little meat on them and the taste was horrible. The lemon didn't taste like lemon pepper and the garlic Parmesan was so garlicky I threw them away. Total waste of my money read more

Buffalo Wild Wings - Definitely not 15 wings - Sports Bars Near Me - Pooler, Georgia

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Servic:e: 0/5. I would give it a worse score if I could. Waitress not capable of managing a table or section. No silverware or napkins provided after multiple request. No refills on drinks unless asked for multiple times. No refills on sodas Offered. At no time did the manager attempt to comp or fix the situation. Will not return. Buffalo Wild Wings-do better! Hire better staff! read more

Bryan who took care of us was fantastic. But when I was told, that a chain restaurant like this, didn't do a green tea shot and it would be 12 dollars to make one that to me is ridiculous! It also took several minutes to even been acknowledged at the host stand then a few minutes after that to be sat. They may have been a few team members down but just not ran well at all. read more

The atmosphere was laid back. Service was great. The food was good always. The cauliflower wings was really good. read more

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Never a long wait. Good always comes out fresh and service is a 10/10. My favorite are the bbq wings.

I like Bw3s and have eaten at many of them throughout the USA. However, this one is terrible. I have never in my life experienced such slow service especially when the restaurant wasn't even busy. The bartender was incredibly slow in everything she did. Just walking around she was slow. 15 minutes to get a beer at the bar, 25 minutes to actually order a few wings. Completely pathetic place. Take your dollars somewhere else. read more

B-dubs is generally a good place to get wings but with a great server (Kayla) we had the best time. At first I was a little put off by the music being a bit loud but it seemed to suit the atmosphere. We saw employees cleaning everything including each page of every menu. That's outstanding and fairly necessary at this particular time. Kayla was very helpful and brought our food out quickly. She didn't mind having a conversation with us and never rushed our orders. We ordered two appetizers, cheese curds and fried pickles. Both were cooked perfectly. We ordered large sized wings. My boyfriend's order was incorrect so Kayla offered to bring him out 10 more wings that were the correct flavor. The wings were a bit dry but still very good. We had an awesome lunch and will definitely be back to this location. read more

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Service: I placed an order over the phone since the app was not working (my first clue) which was said back to me but somehow was messed up. I ordered 2 orders of 6pc traditional mild Buffalo wings with potato wedges one plain and one with with Chipotle BBQ rub on wedges. Food: 6 wings were dry other 6 wings had sauce poured on them in the container and the wedges well they took the top off the Chipotle rub and poured that in the box with the wedges. Thank God for therapy and anger management. And the saucy boy that took my order, ya momma! Karen Z read more

Delicious food, drinks and service. GA dawgs playing so you can feel the great energy of people in the patio. GA 57 Kentucky 13 read more

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Orders always messed up whether they forget some thing it's cold. It's always something.

FAVORITE MENU ITEMS - Parmesan garlic wings are mild, but very savory and covered in delicious, messy sauce - Salt and vinegar dry-rub wings. Not too salty, and not too vinegary, but be sure you have a drink handy. TIPS N TRICKS - We are strong believers in extra crispy wings. It's not on menu but just ask, it's a normal request. - 18 wings in a large order (up to 4 flavors) and 14 in a medium size (up to 3 flavors). Not sure why they don't spell this out in the menu. ATMOSPHERE It's a bright sports bar inside. There are TVs everywhere...and I mean everywhere. They have both indoor and covered outdoor seating. It's a little loud but that is to be expected. Great place to come to watch the game. REVIEW DETAILS If you are in the mood for wings, then this is one of our two go-to places in Pooler. They have a variety of wing choices, bone-in and boneless. They also have non wing choices. They recently came out with a chicken sandwich, joining the strange chicken sandwich restaurant battle. They have a good beer selection on tap. The food quality is good but not spectacular. We are not a fan of the medium buffalo wings...which really should be a staple for them. The service was good. They didn't have a wait while the other chicken place in town had a 45 min wait. read more

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Wings are good. But paying an extra $5 for fries and getting a handful is crazy. They mine ass well add it in with the wings as a combo. read more

Buffalo Wild Wings - A handful of fries for $5 - Sports Bars Near Me - Pooler, Georgia

If I could give zero stars, I would. I've given this location several chances, and it gets no better. They are so SLOW on takeout orders!! The people working at the takeout counter are barely warm bodies with no personality or customer service skills at all. They'll never go check on your order. They only say, "It's not ready yet" and then go on about their standing around and texting. My order for 20 wings and sauce was finally ready 30 minutes after the time they said it would be ready and after I went and talked to the manager. The guy next to me waited 45 minutes for 10 wings. Ridiculous!! They're a wing place. Shouldn't they be able to get wings ready faster than that?? read more

Worst Bdubs in history! Needs a complete overhaul. Highly recommend that you do NOT order DoorDash/GrubHub or any other type of delivery service from this restaurant. Food will be cold and extremely delayed!!! Absolutely ridiculous!! read more

Omg! Purchase several wings yesterday for family and everybody complained about how hard and old the Wings were .. Im pretty sure they gave us old wings because they were very very hard and had an old taste. I will not be ordering from here ever again. read more

One of the places I absolutely used to love. It has gone down hill in the last 2 years, the service is always awful now where before it used to be great. The food quality has gone down as well. Me, my husband and daughter all got meals. Mine came out correct, my daughters chicken was so hard you couldn't even bite into it. My husbands food came out 10 minutes after ours and was incorrect. They did accommodate and brought out new meals for my daughter and husband and comped my husbands. But it's been like this the last few times we've been. read more

Was told the wait was 10 to 15 minutes. Waited 25 minutes without any further explanation. Felt like we were abandoned in the waiting area. I could have driven down the street to Publix, picked out some chicken wings and grilled them myself before they gave me a place to sit. Needs new management and employee training. read more

On 2/13/25 I was at the Buffalo Wild Wings in Pooler, seated at the Bar, when initially there was no one else at the Bar. The Bar filled up and everyone else got there food except us. I asked the Bartender, she said she had spoken to the Manager about it, several times. We ordered at 7:29pm and finally after everyone else was served at 8:10pm we received out food. We asked for 10 Medium Fingers and 10 Hot Fingers, they all came out HOT. They gave us a FREE appetizer Chips and a bowl of Salsa, free at most restaurants, and we didn't want it anyhow. No Manager came to speak to us. Worst Service Ever. Oh, the local restaurant sent a link to no where, they said they wanted to resolve it and never did, just wanted to make everyone that reads this review act like they were resolving the issue, lol and the Corporate Office we are still waiting for a response is non-existent. read more

I can't describe how much I regret visiting this location. Evidently; no one is in charge. Before we were finished waiting 55 minutes for the 20 minute quoted wait time, my husband almost asphyxiated on the rank bathroom air, and my 11 year had asked if it's possible to Give zero stars. The chicken, which one might assume would be at least adequate at a wing joint, was dry and overcooked. The table was dirty, as were the chairs, floors and probably things I don't want to know about. This was one of the worst restaurant visits I've had in my life. read more

Placed a review through Uber Eats and received my sauces on the side as opposed to on the wing. When I called and spoke to an employee on the phone, Nancy, I definitely sensed a quickness to get me off of the phone and not an effort to hear what the issue was. They spoke over me several times while I was attempting to rectify the issue. Not the best in customer service, especially when trying to find out where the order went wrong. I really enjoy Buffalo Wild Wings, and I hope this isn't a direct reflection of all staff. I understand that the issue was through the delivery app, and I'm a proponent in professional customer service, that which I did not receive. When I asked if anything could be done to avoid any future errors for future customers ordering through the app a got nothing! The suggestion I repeatedly received (without actually being heard =\) was to order directly through the BWW site. Will consider this option if ordering from here in the future. read more

Buffalo Wild Wings - Sauces on the side - Sports Bars Near Me - Pooler, Georgia

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I've ordered from here twice and both times my order was stolen, I called to speak to a manager because that's crazy, I asked if they could compensate or give me a coupon since it's happened twice and they had the nerve to tell me no! Like WTH it's y'all fault yall gave my order away read more

Well, it's a BDubs, when you've been to one, you've been to them all... ...This particular BDubs, located in Pooler, GA, is right off I-95 and is relatively easy to get in and out, as far as the parking is concerned. The BDubs itself is one of the bigger ones I've been too and it was sparsely visited by patrons on this late Friday afternoon. The pandemic-induced reduced menu had quite a few offerings, which I found surprising, most of what they offer was available. The meals were hot and fresh, the drinks were cold, and the service was functional if not overly friendly. The meals themselves were good, if not a little bit on the greasy side, but no big deal - it should be expected. The service, though not being outwardly friendly was still good. It's just that there wasn't anything special to mention - again, just another BDubs. I would recommend if you're not feeling adventurous and just want to get a decent meal, served without fuss or muss, and you're in the area - this is the place to go to. read more

I don't know how anyone could not like this place. It's got lots of tv's which they will put whatever you want on them. Delicious wings, awesome happy hour deals, great waiters, fast service, music, and did I mention the wings? lol If you've ever had a bad experience here I highly recommend you give them another try. I've already been there twice and it was spot on each time. Update: as of late this specific buffalo has stopped doing UFC ppv events except for the really big ones. Supposedly due to them losing money on it?! Which makes no sense at all but hey it's there loss cause that's 5 50-70 dollar checks they will no longer be getting from me and my friends. read more

Service is slow and lazy. The restaurant smelt like urine. Pls save your time and money and eat somewhere else. You'll change your mind about Buffalo Wild Wings as a franchise if you eat here. read more

This location is honestly the worst. They are always ridiculously slow. They will ignore you and make you wait around without an explanation. Even pick up orders, there will be nobody there to help you and food is never ever ready when its supposed to be. Bad management. read more

Service slow and not friendly. Wings not good and worst I have ever had at BWW. Won't go back.

WTF you've got to be kidding. Dirty table, had to clean it myself with a wipe. Waiter double charged for one soda. Had to order the food myself through this goofy QR code that needed my email and cell #. The smallest wings I've ever seen in my life. Food sucked & No service = no tip. Still lost on it because of the double soda charged. With all the great wing places on the planet, how does BWW stay open? read more

Delivery order of a variety of bone-in and boneless wing flavors, a classic chicken sandwich and everything pretzel knots. All of the wings were sizeable and meaty. Thoroughly enjoyed all of the sauced wings. In my opinion the dry-rubbed wings were not as flavorful. Hubby was less pleased with his chicken sandwich. His major disappointment was that the chicken was greasy. Secondly, the condiments were forgotten, even though the request was clearly stated in the special instructions. read more

worst customer service, a huge line of customers waiting for our food. No communication from employees, ridiculous wait times. The place was dirty and the food was cold when we finally got it. Will never go back. The management is a joke. No direction, worst food experience I have had in my life. read more

I paid 9 dollars for 11 fried pickles that is ridiculous! Been waiting on our main food for at least 25mins. Chicken was burnt and dry on my wife's buffalo chicken rap. Can't even get my drink refilled had to go do it myself. And all of this and they weren't even busy. read more