Very disappointed will most likely never eat or drink here again portions were very small and it's their policy to leave at least an inch of head on top of your beer WTF At that price it better be filled to the top VERY FRUSTRATED with what they have taken this place to. Don't think this place will last long not many people want to pay a bunch of money for nothing. read more

I felt so bad for the waiter. He was a very good server, but as we sat at our table, we watched him run around frantically trying to make up for the cooks mistakes. The food was absolutely disgusting. I was disappointed that there is only one vegetarian entree option, which is a veggie burger. My bun was dry. The lettuce was soaking wet. I got four onion rings on the side. My honey liked his burger, but his fries had the texture of cardboard. As if they were baked in the oven for a very long time. At one point, our server asked us how the food was and we just broke out in laughter. I will NEVER eat at Applebees again. The only saving grace was the poor gentleman that works for the establishment. read more

We visited this restaurant after church today. We had to ask for appetizer plates after our appetizer had been served. By the time the plates arrived the mozzarella sticks were no longer hot. We had to ask to have another pot of hot water after we had set the empty pot with the lid open at the edge of the table. It had been left sitting there for at least five minutes. After our food was served we had to ask for another place setting. We had to ask where my wife's salad was. By the time the salad arrived and she finished eating her salad her entree was cold. When visiting the restroom after the meal my wife discovered after the fact there was no toilet paper in her stall. The restaurant had only been open a little more than an hour when we visited. read more

I came in at 2:53 was told i had to wait until 3 to get happy hour drinks. my sister and her family arrived we started to order I was going to order off the lunch menu and was told the cook will not cook off that menu after 3 and it was 3:10 I arrived before 3 serious so i ordered the wings when i got them they were boneless and terrible.my sister got the French onion soup it was half full and was charged 6.00 the French fries were so gross my kids wouldn't even easy them. I would highly recommend to never eat here it is awful starting when you walk in the door read more

I visit Applebee's quite often in my hometown of Chehalis. I usually order Boneless wings, with classic sauce. I always ask for them to be tossed in extra sauce. This visit was no different. However, when I received my wings.. they were dry. Almost no sauce on them at all. No big deal.. I had the waitress take them to have them tossed in some more sauce. When they came back, they had been tossed in cold sauce. My previously piping hot wings were now cold. I decided no to complain about it.. but that's the reason I'm knocking two stars off. Service was friendly, food came fast.. drinks were excellent. read more

We had horrible experience here, we waited over but 45 minutes for our appetizers. Well over an hour for our food to arrive to find out they got the order wrong. When we finally got our meal the lady that cleans the tables decided to sweep right next to us, I literally had chunks of food hitting my legs and feet . Not to forget the cloud of dust she was sweeping on to our plates. The new menu was mediocre at best. This place definitely needs new management. read more

Don't come to this restaurant. My boyfriend and I came in for a late dinner around 9p.m. and the place had about 10 people in the whole restaurant and we stood around for 10 minutes waiting to be seated. Eventually the waitress placed us next to a very loud and obnoxious table. We sat at our table next to these obnoxious people for about half an hour waiting to get any service, which was us asking to move to a different table so she pointed us to the bar. We went and sat in the bar and finally got to order a drink. We had one Dr. Pepper and one margarita. We sat and read the menus again and again and again. We finally got tired of waiting, so we signaled to the waitress in the bar to bring us our check and she still took a long long time to bring it over to us because she was chatting with her friends. We paid for the drink we got and we left. No food was served to us.We ended up sitting in the restaurant with only our drinks for over two hours. Don't come to this place. read more

We have ate at this establishment often (2-3 times a month for several years) whether it was dine-in or CarSide-To-Go. I think those days were over on Thursday February 14 unless some serious managerial and staff changes are made. We were a party of six looking to enjoy a Valentines dinner at preferred choice of a weak slate of Longview-Kelso restaurants but this dine-in experience was a total disaster. The restaurant was less than average as far as other diners, but getting seated took awhile (cleaning our table), then our drink and appetizer order was taken somewhat quickly. Drinks arrived fairly fast but 2 of the 6 drinks were made wrong. Then the appetizers arrived 40 mins after we were seated and this was only after leaving the table to flag our server down. People who came in after us were served their apps and entrees before us. The appetizers were just okay. Spinach dip looked like it sat awhile. Then the main event.....our entrees. Over an hour and 20 mins after getting seated. Burger buns were burnt, pasta overcooked and steaks raw. The tacos were drenched in juices and grease. Manager was apologetic and said he had been there for three weeks. Offered to throw coupons at us which we declined. So after nearly two hours in we all left hungry and angry. Do better or lose business - simple at that. We have no desire to come back at this point. read more

I was in apple bees recently and I was not pleased... I ordered the 8 ounce sirloin steak. It took over an hour to get our food and when I cut into I knew it was gonna be crap. The only good part of that entrée was the Broccoli. The piece of meat twas absolutely Awful. I honesty could have gone to regal cinemas right down the street and got a hot dog that tasted 100 times better and for a better price... I honestly could have pulled a better piece of meat out of my butt... and to make things worse after that horrible meal, the toilet in the bathroom was not flushed and did not have a seat cover ready for me when I went in! Absolutely disgusting... thankfully the manager who was very very kind didn't charge me for the meal... read more

Horrid, gross crapy food. My steak was like rubber, I told the server and they didn't offer to replace it, i figured they take it off the bill since it was hardly touched but they didn't. I never make a sink, but maybe I should have in this case. Even the steamed veggies were bland and cold. I'm really bummed because we were excited to finally go to Applebee's. And my biggest pet peeve is ordering a soda and no one ever comes around to refill. Just a let down. read more

I don't live in Longview but ate there often when I visited my mother. For the most part, the food and service was quite good. The bad part was the bar. If they can't afford hiring a mixologist, they should get the bartender a recipe book. I've never had a good Manhattan there but the last time was unbelievable. The drink came to me and was so pale I thought it was water. It wasn't water but it was scotch not rye or bourbon. There was no sweet vermouth or bitters in it. I was told the bartender was new. For once, I sent the drink back. The replacement was not as pale but was just as awful tasting. I'm not chintzy but I think being charged seven or eight dollars for a non-drink is dishonest. I won't be going back because of that but I will miss eating there. read more

Ashley was fabulous, very attentive and friendly...the food, as always, was fresh and delicious...great atmosphere. I love coming to this location, they always take such good care of us. read more

Had a very unusual experience at this Applebee's yesterday. 1. Stood at the door for five minutes waiting to be seated. (There was nobody at the reception and no signage indicating whether to seat ourselves or wait for someone.) 2. Once seated, a waiter came and took our order for drinks, then returned with the drinks and took our order for an appetizer and two dinners. 3. We were completely ignored by the waiter from that point on. 4. After approximately 25 minutes, an apparent manager brought our appetizer to the table. 5. After another 20 minutes, a different manager brought our dinners to the table. 6. I asked for the bill. 7. The manager instructed me how to pay the bill using the electronic device on our table. 8. The bill automatically suggested a 20% tip be added to the $53 chargel. 9. I asked the manager about the destination of any tip, since our server had apparently been deliberately ignoring us all the while he continued attending to other nearby tables. 10. Manager stated that the system in that restaurant was to share service duties among all the staff, not just one server. (This clearly was not the case with the table next to us, however, as we observed that table being served multiple times by the same employee ... as is done in all other restaurants I have ever patronized.) 11. We paid our bill and left the standard tip of 15%, as the manager pointed out that we had at least been taken care of even though our waiter had completely ignored us once the order was taken. 12. We left the restaurant feeling unsure what problem our presence had created for the waiter that was so offensive that we were repeatedly not acknowledged by him and which caused management to intervene to serve us. 13. Won't be patronizing Applebee's anytime again. read more

Applebee's has always been a place that will have something for everyone in your group.My husband and I ate here 1-10-17. It took some time to have someone come to our table. Wait staff not the greatest, maybe having a bad day. Getting to the food. I had a "New Steak Salad" Greens were okay, but the steak, it was like what you would trim off of a steak. And it looked like someone threw it on the plate. The steak my husband had was chew and chew with no taste. will not be back read more

I would give this restaurant minus 5 stars. The worst customer service I've ever received ,and the staff is incompetent. The food was cold and the drinks were watered down. I paid over $100 for a meal with my family and it was sub par at best. This restaurant is no place to waist your money on. What started off as a great day with my family ended up with my children crying. If I wanted to watch employees stand around talking I could have done it for a lot less money. My 6 year old would be a better employee then anyone "working" there. read more

Just left this Applebee's for lunch and had the single worst dining experience that any of the 4 adults in our group of 7 have ever had. Our server took most of our orders incorrectly, the ones that were correctly taken, the kitchen botched. All orders except 2 went back to the kitchen to be corrected or remade all together, and they all took entirely too long to return to the table. The last burger came out to our table after everyone else had finished theirs. Our server never delivered any of our food herself, and spent out entire visit moping around the restaurant empty handed with zero sense of urgency. The manager on duty brought desserts to an empty table as a concession and had to be prompted to make adjustments you our bills that ended inadequately. I've never felt justified in stiffing a crappy server until today. She needs to find a new line of work, not involving customer service of any sort. Avoid this Applebee's unless you don't like food. read more

went there for happy hour Friday night and asked to look at happy hour menu they hand you a bunch of menus. the draft beer was 4.25 a glass for domestic beer highest I've ever seen for happy hour, so I decided to order a happy hour drink for 5.50 . I ordered a margarita and she brought it in a martini glass, after asking for the check and waiting for 15 minutes while waitress and male manager stood around visiting I walked up and asked the bartender for it, she quickly brought it but they charged me for a total different drink I'm thinking on purpose. it was 899 instead of 550 and she new I wanted happy hour drink. anyway we left upset and forgot my phone on table because couldn't see it under all those menus. we won't be back plus could here a kid crying the whole time that was sat right next to lounge booths read more

My family and I just had dinner here and I will start by saying Alex our server was very good and very nice. However, our food was another story. First I ordered sweet potato fries and they were out so instead of asking me what I would like in there place they just decided to serve me sweet potato mash. It tasted like baby food. Both my green beans and my husband's broccoli were extremely overcooked and mushy. Then we cut into our steaks that we ordered med rare and got med well to well I will say Alex got us new steaks but we didn't know he was doing that so we ate the overcooked ones we were served. Then I got some broccoli in place of me beans just as I was chewing my broccoli I felt hair in my mouth and pulled out a piece of dirty blonde hair. Alex removed my plate and cashed us out. He offered to send the manager. When se arrived several minutes later she asked me what the problem was I told her and she said well I took the steaks off your bill what else do you want. At that point I was in shock I just had dirty human hair in my mouth and I can't even get an apology. Applebee's has great food. I will go again but sure as hell not there! Check your food people. Oh and Applebee's get a manager who cares about the customers. read more

My darling husband took me to Applebee's yesterday for a belated Mother's Day/birthday dinner, and what a disappointment! The service was fine, but the food was kinda spendy for what we got. The quality was just so-so, and the menu photos were VERY misleading - portions were tiny. I ordered a "7-oz." steak that was a strip about 3" long and 1-1/2" wide - Probably about 3 oz. at best. It came with a "smashed" HALF of a baseball-sized red-skinned potato (no butter or seasonings) and a blob of naked spinach (blah, again no butter or seasonings to speak of). My husband had salmon which in the menu looked like a portion about 3 1/2" square, but it was about the size of my tiny steak. I had a strawberry lemonade quench thing that was just grenadine in water with three strawberry slices in it. We've always loved Applebee's and it has always been our go-to place for dinners on special occasions, but I doubt we'll go back. Wishing we'd stayed home or have gone to Taco Bell or Burger King! Imagine the food we could have gotten for $45! Live and learn. read more

i had dinner at applebee's this evening, 12 - 6 -16, party of three, i asked to be seated in the bar area because of the sports theme and multiable tv screens. we were asked for our id's, i am 73, my wife 43 and friend 33. we were refused service because my wife could not produce age id. we were then seated in the main restaurant. i refuse to use the automated order process, so i ordered through the waitress. three non-alcohol soda were brought to the table but not before margarita were hustled on us. you get a free drink if the wait staff doesn't ask. we don't drink alcohol. we ordered the deluxe appetizer combo. it was brought to the table, on two plates. no serving plates or napkins for allocating servings. had to use the drink coaster napkins to wipe our fingers. our main course was delivered: 12 oz sirloin ordered rare, mashed potatoes and green beans. steak was way over cooked and came as two seperate steaks, my wife had a steak salad which was inedible and returned to the kitchen, the last meal was a shrimp salad, shrimp not edible. after the food was served to us we had to ask for napkins and knives and forks. when the server was asked to bring the bill she had to use the automated order. when she brought the tape, it was at least three feet long and was torn apart at the table and i was told i could do whatever as long as i signed the merchant copy. the tape had been stuck in the printer and had a hundred folds. i spoke to our waitress about the total lack of positive eating experience. she then asked if i wanted to speak to the manager. i related the above and shared that my $80.00 bill left me frustrated watching a good restaurant go down hill. i have been a valued customer ever since the restaurant was opened. actually live 1/2 mile from applebee's. read more