Not a great experience. Appetizer came out with the entree. Had to wait several minutes to get ticket. Freezing cold inside read more

Was here in a Friday at noon. Ordered our food (1/2 club + French onion soup and fajita wrap + chicken tortilla soup). It too over half an hour for the food to arrive. Chicken tortilla soup was barely warm and the tortilla strips were broken down mush. Club sandwich had BBQ sauce(!) on it that did not go with it. We saw one person come in, wait, and leave with no one greeting them. The place was not busy but the service was terrible. This is the only Applebee's in the entire area and I'm afraid it will not be here much longer. read more

Should not offer curbside pickup... The last 3 times I've ordered I've had to go inside to get my food.. If you don't have the staff then don't offer it read more

Applebee's Grill + Bar - American Near Me - Foley, Alabama

Kelsey in the Foley Al store was serving up Customer Service!!! 5 min i sat, a bus of maybe 30 teens athletes came in and all of us customers just looked at each other. Let me tell you..:: THEY ALL HANDLED IT LOLE CHAMPS!!!!! drinks were ready... the team was seated together...(they were great too) read more

Applebee's Grill + Bar - American Near Me - Foley, Alabama

Filthy! Started with a dirty diaper on the sidewalk next to the doorway. Then seated at a booth where the table was sticky and had food bits stuck on it. When I asked the server if he could clean the table he said "Oh, it's clean. It just feels sticky from the cleaner we use on the tables." YUCK! Final straw was the pile of wet nasty towels on the floor a few feet from our table. Clearly no one was cleaning it up and gos knows what they were soaking up! Yuck! Yuck! We walked out. Do better Applebee's! read more

Applebee's Grill + Bar - Dirty diaper at the entrance. - American Near Me - Foley, Alabama

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Freezing cold in there - seriously too cold to enjoy a meal, made worse by the fact that it took an hour to get our food which was just mediocre. Never going back. read more

Second time we got seated 6 months apart or so, after sitting there for 10-15 minutes no service to even order drinks. I'm assuming they need more help but as I said earlier we gave them another try and same this time it was lunch which was 1:30 not rush hour Very disappointed won't be back :( read more

A group of us went there for lunch on Monday 1-5-2026. We sat there for some time without anyone serving us. When asked, they advised they would try to get someone to wait on us. Another 15 + minutes went by, when asked again they said there weren't enough servers to wait on us. Our group of 10 left. How this location is still in business is beyond me. Mediocre food, worse service. They often have their kids there though, babysitting them. They get served. read more

me n my family been sitting here for a hour waiting on our food and bad customer service.. don't come here at all n it's also cold in here feels like a deep freeze in here.. read more

Applebee's Grill + Bar - The chips was overcooked they was very oily. There was a big block of cheese in the dip, - American Near Me - Foley, Alabama

I have not been to an Applebee's in over a year, because I've been living in Beluze, so I made sure to find one on our trip to AL. It did not disappoint! I had the zombie drink I've seen on commercials while we shared their yummy won ton tacos and also the new chicken bacon ranch sandwich, which was fantastic! He had a cheeseburger. Service was super fast, less than 5 minute waits for our app and then our entrees! The ambience was familiar and invoked many happy memories I still love Applebee's! read more

Me and my fiance were the first customers in the restaurant, we got our drinks and our appetizers but it took them about 40 minutes to come and take our order, while others around us were already getting their order taken. we got mozzarella sticks for our appetizers and they were actually pretty good. we finally got our food after about another 30 minutes and it was just ok, just not very tasty. it was time to pay and my fiance was paying with cash and it took about 15 minutes for the waitress to bring us our change. the staff was nice but everything just took too long. we were there for almost 2 hours. read more

We sat at the bar and Staci was our bartender she was great and the food was awesome!

Terrible service and couldn't even get a menu. The one that was given to me they told me that I couldn't even order off of. To make it worse, it's Veterans Day and my husband waited 15 minutes just to ask for a water, let alone order. Would NOT recommend read more

How is this place still in business?? No team members to wait on tables. Filthy counters and tabletops. Even for lunch there is a wait because even though there are 10 empty tables, the host still is told not to seat anyone because there are only 3 servers for the entire building, at lunch. read more

worst Applebees ever. service was awful, food was worse. even dropped mine in the kitchen. shorted a fish. BROUGHT WRONG FOOD, Could barely get a drink. fish wasn't even cooked it was all batter. needs a new manager and staff. COMPLETELY HORRIBLE stay away!!! read more

Our server was good. Food was decent. I waited about 15 to 20 minutes for my Perfect Margarita only for it to have fruit flies in it....... I watched the bartender and I know I got the bottom of the bottle........but....ewwww. my chicken tenders and fries were good. No complaints there. Let's talk about the building. OMG. If I were not with a group, I would have turned around and walked out. It is dusty. It is moldy. Walking through the front doors, there needs repairs. This place needs to be shut down and cleaned if not remodeled. I will NOT eat there again. read more

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We arrived at 5:50 on Thursday evening, Oct 23, 2025. Our waiter was nice but hard to in understand and he mumbled. We ordered our food, an Oriental salad & salmon, mashed potatoes and broccoli (no broccoli but substituted grn beans) tea and an Old-fashioned cocktail. It took 30 min for the cocktail to reach the table. Our food was on the table at 6:49. That was just a minute shy of an hour to be served. 2 tables were served before us. It wasn't crowded but they did appear short handed. The hostess was greeting, seating and waiting tables. My apologies to the waiter but by that time, I was pretty darn irritated. He did give us a 10% employee discount but really, it did nothing to improve my mood. I left a minimal tip. Applebees should realize their employees depend upon those tips and when the entire machine is not running smoothly, it's going to affect the last person in the chain. The food was highlighted on the 2 for $25 menu so you would think those menu items should all be available and prepped to pop into the oven, fryer, broiler or whatever for quick delivery to the table. Normally, this is my go-to restaurant when I'm working out of town but never have I had to wait so long for a drink and a meal. Get it together, Applebee's! read more

July 9 ordered a curbside service for 3 pm . Arrived 3.03pm. Curbside Signs have no numbers no contact protocol. Called their business number informed them I was outside for curbside pickup. They told me we don't have a curbside person today, didn't tell me that when they took my large 10 person meal pickup or my payment and tip.Told me I had to come in to get it. I went inside and found 3 workers interacting around the kitchen door and bar laughing and smiling, but not one of them could curbside deliver my order. It's my family of 5 weekly date night. From this point on Texas Roadhouse down the street will be our new stomping grounds. Good riddance Applebees read more

The waitress said that she forgot to bring the Spanish dip. I ordered Sizzlin food. It was not sizzling. The waitress was not very nice. She forgot to bring my salad. read more

Food was cooked as ordered. Praise for my server Adam. 10+ for service. Highly recommend 2 for $25 specials

We came in on a Tuesday at 9:30 and sat at the bar. Our bartender was super nice, quick with drinks and the drinks were great!! The food took the longest, not very long, but it was well worth the wait! We live locally and will definitely be back! read more

We arrived just after of opening and they were already out of ribs and Dr. Pepper. When the food arrived both orders were wrong. The one highlight was our server, she was great. read more

Beware. Like several other reviews we are surprised it's still open. Our experience was very poor. Arrived at 3 pm. Happy hour is 3-6. We asked if we could sit at the bar and was told yes, sit where we wanted at the bar. After 10 minutes, the manager sent the girl from the hostess stand to wait on us. We had reviewed the happy hour menu and ordered an old fashioned which was on the menu. The manager spoke up and said they don't have old fashioned on happy hour. We pointed out to her where the menu said they do. She said the menu is messed up and only 3 different drinks are on happy hour. So we left. No customer service at this Applebees. read more

Can't rate the food but honestly I'm glad I can't! Upon walking in two groups 6ppl total were waiting to be seated as the hostess frantically cleaned tables. My husband went to restroom as I waited she sat the other two groups but never said a word to me just hustled off. So I took that opportunity to use to use restroom won't even get into that! Walking that way 5 tables were just stacked with dirty dishes. This didn't look like a they just got up and left sitting there. Meet the husband tell him let's just sit at the bar. When I came back out sat at bar everything was sticky and smelled sour. The bartender which I'm certain was manager never greeted until I finally asked "hey can we sit here?" Got a sure he tossed some menus asked what we wanted to drink then walked off not making the 2 margaritas just went to end of bar and stood there. I gave it 5 minutes then we were out. There had to be a total of 6 parties there and everyone looked miserable. I have personally worked at 2 Applebee's...actually I met my husband bar tending and this is by far the absolute worst location and bad for the Applebee's brand. read more

Ordered over the website, and when I got there app said can't find order, asked hostess she went to the back and came back and claimed she couldn't find it. Asked to speak with the manager, they were bagging it, hostess needs more training. Got food home, it was ice cold, the sandwiches were tiny and full of onions (both sandwiches were requested no onions) read more

We ordered food in and normally its quite qood but my fish and chips seemed to be overly brown and dried out, old oil. Coleslaw had an off smell and tasted putrid. french onion soup was ok. It was not as good as it should have been and was disappointing. loaded mash potatoes while it tasted good , was not mashed thoroughly and one chunk was undercooked. They can do better. read more

Burger was cooked ...lol was just right but not big enough lol. But the broccoli I got instead of fries was steamed just right read more

Applebee's Grill + Bar - What's was on table lol - American Near Me - Foley, Alabama

Great service. My husband and I went there for dinner. We sat at the bar, the bartender was extremely pleasant very attentive. We shared the very large appetizer which was absolutely delicious and I forgot to take a picture of that. Then we shared the chicken Alfredo and the dessert of donuts with caramel and chocolate all very good. Now with the Alfredo, the sauce on it was scarce so I ended up getting extra Alfredo sauce for $1.25 and it was very a lot so they did not disappoint. The Alfredo was homemade and it was delicious. I haven't been to Applebees in awhile so I wasn't sure of what to expect and I was quite pleased read more

Applebee's Grill + Bar - Donut holes, I think that's what they're called, served with fudge and caramel sauce with powdered sugar - American Near Me - Foley, Alabama

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My party walked in with 6 people, 3 adults and 3 kids. We told the young lady at the door that we needed a table for 6. She proceeded to seat us at a table for 4. After explaining that we couldn't physically fit at a 4 person table she pointed to the other side of the restaurant and we walked ourselves to a bigger table which we assumed she meant. After 5 minutes the young lady who was seating people at the door came over to take our order. She approached the table and said, "what y'all ordering?" We gave her drink orders as we hadn't decided on what our main course was going to be at this point. We ordered Sierra Mist sodas for the 3 kids and 3 adult beverages. She took the order and returned with 3 flat sodas and then told us she couldn't take alcoholic orders, this was after she took our alcoholic orders. After about 20 mins our actual server came over and re-took our drink orders. We tried to explain that the First Lady already took them but she insisted that she wasn't supposed to. We ordered our food at 920pm. At 1017pm we asked to speak to a manager and was told that she was pregnant and having contractions. Our food came out about 10 mins after that interaction. Our children's food was cold and the chicken was salty. This was our first time in Foley Alabama and the First restaurant we had after arriving. There were approximately 22 people in the restaurant and they weren't busy. WE WILL NEVER EAT HERE EVER AGAIN AND WILL ENSURE WE SPREAD THE WORD ABOUT THE LACK OF CUSTOMER SERVICE AND PROFESSIONALISM DISPLAYED AT THIS APPLEBEES RESTAURANT. read more

the food was good, just not worth the wait. the restaurant wasn't packed but the wait for the food was at least 30+ minutes just for my food to not even be sizzling when it came out, the waiters and waitresses were doing the bare minimum and just lounging around socializing half of the time. the vibe was off in there, didn't feel welcoming at all. Very Disappointing. read more

Terrible service, terrible food, and the fact they dare operate a ghost kitchen delivery service is appalling!

This restaurant is a running joke with locals. We want it to be good because Applebees is good everywhere else & the prices slap. But you have to try really hard to make a restaurant experience as bad as this one. We joke about how long it's going to take for someone to realize we are there. How long is too long to wait for a $3 Long Island iced tea? They will answer that question for you. On one occasion I noticed literally every single table in the restaurant had dirty dishes on it, as if no one had bussed a table all day. I had to move aside a previous customer's plate to sit down at the bar. I really wish someone would get this place straight because I'm pulling for good times at my neighborhood Applebees. read more

August 5th, 2023 - put order in ONLINE on their website - chose delivery as have household not feeling well - literally live 5 minutes from store Put in order - stated it would arrive at 6:59pm - it arrived at 7:20 - and Only 1/2 the 72.99 order - for 2 people - ordered chicken quesadillas - arrived cold and tough - 1/2 rack of ribs - arrived - good - my bourbon street steak/salad - was not included - called the store - manager was like WE DON'T DELIVER - I was like It is on our website - which I printed out and took to her as I HAD TO GET IN MY CAR and drive up to store to pick up my order - she kept saying it was 3rd party - well why was everything else ordered in the bag except my steak???? - nothing offered but an apology after I paid all the tips - service charges etc - and received nothing - I guess we will be going down the street to our new Texas road House now read more

The server was amazing and gave my daughter a dessert for her birthday. I got the burger and it was decent. I asked for no pink and it had pink in it. read more

Food was OK had to come back for the correct meal. The employees are not answering the phone like it is a place of business

Went here with some friends this past Monday and Tayla (hope I spelled it right) served us. She was awesome and officially my favorite Applebees waitress of all time! Food was great too as it always is at this location. Thank you Tayla! read more

My wife visited there a couple of weeks ago and was appalled at the filth. There were live insects on the window sills, cobwebs on the table lights, rust and black mold on the a/c vents, water stains on the ceiling tiles. And this is just what we could see. So until there is some major cleanup by the owners we won't be going back. Oh, the waitress stated that I had a discount coming since I was a veteran. Got the bill... no discount. Didn't say anything, just paid and left! read more

The French onion soup was exactly as expected and the children liked the grilled cheese. The beef nachos were way to salty. The chicken cheese penne was bland. The riblets were bland and the meat had mostly tender okay cut but a strange piece of dark dry beef. I could have made better at home. I would not order delivery from here again. read more

I had lunch today I usually like Applebees but not this store. Our waitress was awesome person and the food was fair but not good. But I walked in and the floors were sticky so was the table, then I went to the bathroom and it smells like pee, like I have never smelled before. I have been in busy men's rooms in truck stops that smelled better. Then the exterior windows were in desperate need of cleaning. You could barely see outside very disturbing. The interior looked like it could use a good cleaning. There is no excuse for dirty in the restaurant business. As a result I will never go back. I can only imagine what the kitchen looks like. This is sheer laziness cutting corners. Close the store and let a real restaurateur take over. Then leaving the parking lot there was a pothole in the lot that would break an axel easily not to mention a tire and rim. This store is not long for the world it needs to go away , I should have only given one star but the waitress was very nice . read more

The host was nice, but clearly over worked from lack of staffing. After arriving we were told to sit down while they sat three larger parties -- the host handed use our menus and didn't even seat us. New management and proper customer service training is desperately needed. read more