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    Apple The Forum Shops

    3.8 (210 reviews)
    Closed 10:00 am - 10:00 pm

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    10/4/24 shopping phones.
    Lee D.

    Quality/Quantity - Consistent. I always run here when I forget a charger or two... But on this trip, my buddy "needed" to buy his girlfriend a new phone. We stopped by twice on this trip and both times it was a positive experience. Atmosphere - Consistent. Decent size. Service - Plenty of employees; friendly, welcoming, etc. They were patient with my buddy as he was indecisive on which model to buy for his girlfriend. Price - $1000+ for an iPhone 15. Owner Comment - Congrats on your success since 1976; wish I bought your stock then. Wish I never sold your stock...

    Charles F.

    Apple store isn't my usual destination but my boss had an appointment and needed some fitment changes to his AVP, Apple Vision Pro. Disclaimer, he's not a nerd, but a techie. This review is about his experience. We walked in and were promptly greeted by Mohammed one of the dark blue t-shirt crew. My boss explained the issue and Mohammed listened intently as I was checking in on Yelp and taking pictures, all the while the gigantic mountain of a human security guard was watching the surroundings. After awhile, I walked the store and the rest of the dark blue t-shirt crew were assisting customers and providing excellent service. It was close to closing time, but Mohammed did not rush my boss or the experience. He took the time to process the fitment correctly and provide insights regarding the AVP. He also had to stop several customers who thought incorrectly that they could freely manhandle one of two of the AVPs on display. NOTE: If you want to try out the AVP, Apple Vison Pros, you have to make an appointment. One cannot just willy-nilly walk in and try them on. Mohammed disappeared to fetch a replacement for what my boss needed and then processed payment and got a bag. It was a very pleasant and productive visit.

    Archana S.

    Matthew at the Forum Shoppes provided amazing service today . We were only buying a new strap for my 15 year olds I watch , but Matthew was so kind, professional and patient the entire time . It was such a nice experience!

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    18 days ago

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    5 months ago

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    5 months ago

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    8 months ago

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    7 months ago

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    7 months ago

    Very helpful clerks and professionals.... The equipment was expensive but the service was again great

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    1 year ago

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    5 months ago

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    1 year ago

    The technician was not only unhelpful, but also failed to resolve any issues. I genuinely regret my decision to seek assistance here.

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    3 years ago

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    4 years ago

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    2 years ago

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    1 year ago

    Leon at the Genius Bar was quick and efficient. Helped solve the charging problem with my iPhone and gave me alternatives to upgrade/fix.

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    2 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    4 years ago

    Mohammed was very helpful in explaining all the products! Thank you for the top notch service!

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    4 years ago

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    7 years ago

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    5 years ago

    Great customer service. Helped me with my purchase and setup!

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    3 years ago

    Kevin and his staff were all awesome. I love my new IPad. They answered all my questions, there was no pressure to buy.

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    4 years ago

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    4 years ago

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    2 years ago

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    Page 1 of 6

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    Had my iPhone freeze up on a trip to Las Vegas & was so blessed to have the Apple Store close by!

    Mentioned in 12 reviews

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    Verizon

    Verizon

    (2 reviews)

    The Strip

    Pretty disappointed not only on myself for choosing this location to sign up into $1,600 worth of…read morephones & service, but in their customer service. I don't know why it didn't cross my mind to look into reviews for this & choose a better location but I didn't. Brand new Samsung phones, bf's slid under his car seat out of his pocket & screen cracked in less than 24 hours of owning it. I know it's his bad (& the phone quality) & understand that more than likely we can't do anything besides use our insurance for another phone BUT I expected a little more sympathy or consideration when reaching out to Jordan (who signed us up) & the store manager..both were rude & didn't want to even attempt to help with the situation; the store manager even hung up on my boyfriend. This is all silly & for such a huge cooperation, I just expected better customer service whether or not something could be done. MAYBE recommending a case for the fragile S7 Edge would ideal Eben people purchase?! I went into this location a few times before signing up..all of the employees just seem out to get money & get people signed up, they don't really care how, why, or to actually care about what they're doing. Be careful coming in here.

    Verizon has a poor business model. It takes your name when you come in and requires you to wait in…read morea queue not sorted by simplicity of transaction. I just wanted another set of protective covers for my phone. I waited 15 minutes while the line did not move at all; there were 15 customers ahead of me when I walked out. I ordered the covers online from Zagg. Also, they should put prices on the items on display, such as phone covers.

    Vertu

    Vertu

    (5 reviews)

    $$$$

    The Strip

    FILTHY RICH. Uh,…read morethat's what you'd have to be to be able to digest the fact that their cheapest mobile phone STARTS at $5,500. That is sickening to me. But it's attractive, good looks get you a long way in this world. The HUGE price tag is justified by: 1. Finished in stainless steel or gold and backed w/flawless leather. 2. Unlocked phone, the ultimate int'l phone, yes works in JAPAN! 3. Case is forged at 850 degrees in an 800 ton press in solid titanium. 4. Keypad is ceramic or stainless steel. 5. Logo crafted from a material used to strengthen industrial drill bits. 6. Sapphire crystal screen, camera lens & flash. 7. Twin side-ported hifi speakers enhanced w/stereo-widening speakers. 8. Ear pillow is crafted from the same ceramic that protects the Space Shuttle. 9. Button connects directly to a Concierge for priority books, help & 411. 10. All contacts are backed-up to secure servers maintained in an ex-military underground bunker. So unnecessary, plus I like to surf the web on the iPhone, sorry Vertu!!!

    This is basically a high fashion phone. Ranging anywhere between $9,000-$500,000…read moreThe gentleman was an African american gentleman, very knowledgeable, friendly, and helpful, very informative. We obviously weren't there to buy one but we were intrigued. So we perked up and asked him questions regarding what makes them so much better...He was very thorough. Even pulled one out and showed us the quality of the product, let us know what it was made from, and how people can go really crazy decking one of these accessory phones out! lol I won't be purchasing one, but am thankful for the quality of help and information that was given to us, and felt I should write about it.

    Fones Gone Wild - inside

    Fones Gone Wild

    (162 reviews)

    $$

    University

    So one day I was eating at Hobak and snapped a picture of dessert. I was eating my ice cream then…read morethe next thing I know, it melted and landed on the top half of phone... Ever since then I had trouble hearing a normal phone call and had to put everything on speaker lol. So I reached out to Kimbo and he saved the day. Even though they didn't have the speaker parts for an iPhone 6 back in the day so he went out of his way and switched out my defected iPhone part. After switching the parts and scraping the ice cream residue off, I could finally have a normal phone call haha!

    This is a continuation of Erik T review since yelp wouldn't let me exceed over a certain text limit…read more I called Fones Gone Wild and told them that they did not resolve the issues and the phone is continuing to do the same exact things when I left it there to get "fixed" again. He told me that everything was working but it really most likely wasn't. I told them I will not send back the dummy phone unless they give me my refund. The associate told me that he would need me to send back my phone AGAIN to test it AGAIN and take it apart AGAIN to see what's wrong with it. I told them I have proof of it not working and they said it doesn't matter that they need the parts back. They really need parts back that aren't working ?? Seriously? I asked if I can keep the dummy phone and send my phone to my phone provider and see if they can do something about the complete mess Fones Gone Wild done to my phone. The associate told me "let me ask the boss man and see and I'll give you a call back"... todays date is July 23rd 2024 and till this day I have not heard back from them or ANYTHING. And on top of that till this day, I am still using the dummy phone due to my phone still not being completely functional at all. If I can give this place a zero star I most definitely would. I would love to give it a -5 star 100% this is definitely a scam place that you need to stay away from 100%. To be honest, I wouldn't even recommend this place to my worst enemy. Don't go to this place and stay away from it. Thanks for absolutely nothing Fones Gone Wild

    Apple The Forum Shops - computers - Updated May 2026

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