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    Apple Promenade Temecula

    3.0 (479 reviews)
    Open 10:00 am - 8:00 pm

    Apple Promenade Temecula Photos

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    Crappy manager that could care less named KELLY
    Alyziah F.

    First the apple guy was super pushy and wouldn't listen to my question. Then I said dude get someone else. He said there is no one else. I said get manager. Then manager Kelly. Been manager for two years but don't even have name on business card. After explaining to her issue all she wanted was me to be calm. Well tell me what I need to do to fix issue. She ended up walking away with out a care in the world. Kelly would definitely be fired or not the store manager for sure. Could barely see her shirt with her jacket blocking her work uniform.

    Great customer service!
    Sophie V.

    Needed a new iPhone last month, my XR was 5 years old and going downhill. Came in and got help within a couple minutes. The whole process was very easy. I had my old iPhone backed up to the cloud and then the guy helping me, took me through the process of completely wiping my old phone and I turned it in for $120 off my new iPhone. Good experience!

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    3 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    5 years ago

    They hire the worst staff ever. Poor customer service and worst attitudes. It's crazy how there's not that many options for competitors.

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    5 years ago

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    3 years ago

    It a cool place and cool stuff but only thing is that it is overpriced and repairs to. They fix my mom phone and now it is a ok ;)

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    7 years ago

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    9 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    10 years ago

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    4 years ago

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    8 years ago

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    4 years ago

    Terrible customer service. David a manager does not seem to know the Apple products, and was very rude.

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    8 years ago

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    17 years ago

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    Page 3 of 12

    Ask the Community - Apple Promenade Temecula

    Can I bring my leashed puppy in store?

    I always take my dog Buck and everyone is very nice. As long as your K9 is well behaved I doubt there is an issue. Personally - a well behaved dog is better than a screaming ill-mannered child any day of the week.

    View All 5 Questions

    Review Highlights - Apple Promenade Temecula

    Kind, helpful, go overboard to assist We were blown away by how helpful they were tonight.

    Mentioned in 9 reviews

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    Just in Time

    Just in Time

    4.6(124 reviews)
    35.0 mi
    Locally owned & operated
    Committed to repairs

    I have been going here for a while now and have always had nothing but a great experience. Everyone…read moreis very kind and knowledgable. I come here for all my watch repairs and have come to know alot of the staff. Though I forget there names at writing this review. I have bought multiple watches here and done alot of repairs here. They have a great selection of watches and I am yet to have a bad experience here. If you are in thearea. I highly reccomend checking this place out!!

    Instead of requesting yelp to remove my negative review, I hope your business will attempt to take…read moreresponsibility for your employee's mistake and unprofessionalism. It's the right thing to do. I came there for a battery repair and got out with a broken watch. I was just here last weekend to get my Aquaracer's battery replaced. When I came back, my watch's crown is already detached from the watch. The employee changing the batteries was telling me that it's broken as if it already was broken to begin with. Absolutely not. Initially, she was saying that the crown was too tight and that there were resins present. And then she changed that statement to: she only opened the back to change the battery. She didn't touch the crown. But didn't she just say earlier that the crown was too tight? Also, please tell me WHY the date that was originally set to the 6th (the correct date) was on the 13th when I came back. Which means the crown was fine because she was able to turn it to change the date until she broke it. I was still able to adjust the date and time earlier that day. Now the crown is completely detached. It just falls to the side. It won't even stick to the watch. When I saw my watch, I just felt like crying. It was my late grandfather's gift to me. I felt like $65 was too much for a battery, but I was thinking, as long as my watch is safe it's okay. Well it's not. My original worst fear was the back case getting scratched, but it came out worse. My watch is broken. What's even worse is that the employee showed absolutely no remorse, no accountability, tried twisting her words so many times. SO YES, do review your CCTV because if it actually shows you working on my watch, it will show the truth. The employee was asking me to leave my watch there because the technician was off that day and that it will be looked at first thing in the morning. I said I there's no way I'm leaving my watch there and that I'm not paying for any repairs. She replied okay and that she will just take out the battery that she had already put in. OH WOW. After ruining my perfectly working watch, she even had the audacity to say that. Their services are not cheap. The least they could do is hire competent people to care for other people's watches. Also, if that employee was not sure about what she's doing, she shouldn't have touched my watch. They even told me that they deal with aquaracers on a regular basis. I don't think there's an ounce of truth to this. If they do, this wouldn't have happened. Anyway, another girl stepped in and said that I can bring my watch back the next day and they will fix it free of charge. I brought my watch there because I thought that the business was reputable. I was wrong. I brought my watch to the Tag heuer boutique that same day because there is absolutely no way I'm letting them "fix" my watch. I will post an update once the diagnosis is done and once the price estimate for the repair is emailed to me. The manager said that it will take a few weeks since their repair center is in a different state. I will be emailing you the invoice that Tag Heuer sends me. I hope that you at least cover the expenses. If I can give a negative score, I would.

    Photos
    Just in Time
    Just in Time - Thank you for all the people in active duty keeping our local communities safe. As a small token of appreciation we offer 10% off.

    Thank you for all the people in active duty keeping our local communities safe. As a small token of appreciation we offer 10% off.

    Just in Time - Need more than just a battery? No Problem! Just In Time offer a wide variety of services. Just give us a call for a free estimate!

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    Need more than just a battery? No Problem! Just In Time offer a wide variety of services. Just give us a call for a free estimate!

    Watch & Wares - Lalique crystal horse.

    Watch & Wares

    4.8(194 reviews)
    44.2 mi
    $$

    the owner and his manager are very helpful with all sorts of jewelry, watches and designer…read morehandbags. love this place and their prices too

    I do not recommend Watch Wears in Orange, CA based on my personal experience…read more In 2013, I purchased a yellow diamond ring surrounded by white diamonds for a significant amount of money. It came with an appraisal stating a value of $14,000. Shortly after, I returned to have the ring resized and was told they also buy gold and jewelry. I brought in additional items and was given store credit. Later, I returned to use the remaining credit and was told by the owner that I had no credit left and would have to pay again. There was no clear record provided, no transparency, and no effort to resolve the discrepancy. I was essentially told the credit didn't exist anymore, and I had no documentation to challenge it at the time. In 2026, I scheduled an appointment to sell the same ring back to them. I clearly stated on the phone that I was bringing in a ring originally purchased from their store. When I arrived, they inspected it along with the appraisal, then told me they were not buying diamonds due to market conditions and lab-grown diamonds affecting resale value. This should have been communicated when I made the appointment. Instead, I wasted time going in for a meeting that should never have been scheduled. Overall, my experience with this business has been inconsistent, poorly communicated, and unprofessional. While they do carry attractive jewelry, I personally do not trust their business practices or transparency.

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    Watch & Wares
    Watch & Wares
    Watch & Wares

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    Alexander Jewelers - Solder ring

    Alexander Jewelers

    4.4(85 reviews)
    0.1 mi
    $$$$

    We purchased a ring from another jeweler up north and needed a temporary downsizing and they gave…read moreus a band guard for temporary sizing for FREE! Regardless of the actual part being cheap they took the time to give us options for sizing and were very professional.

    My wife and I took her wedding ring to Alexander's Jewelers to be soldered after being referred…read morethere by another trusted jeweler. Because of the importance of the piece, we expected the work to be completed to a professional standard. When I picked up the ring, it was clear the soldering work was not done properly. The finish was rough and did not reflect quality craftsmanship. She returned to the store to address the issue directly. Explained her concerns and showed the problem areas. She was told the work looked "fine" and were offered a redo of the solder. At that point, she declined further work because we no longer had confidence that the issue would be corrected properly. She also sought a second opinion from another jeweler who advised against having it repaired there again. They also said we should get our money back since we weren't happy with the service. Alexander's only offered to redo even though I'd cost the same amount if not more to redo it. No refund no store credit. Would recommend taking your jewelry elsewhere.

    Photos
    Alexander Jewelers - The poorly soldered joint on the ring.

    The poorly soldered joint on the ring.

    Alexander Jewelers - Thanks to Drew I also found the perfect place for a proposal!

    Thanks to Drew I also found the perfect place for a proposal!

    Alexander Jewelers - We Buy Luxury Watches

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    We Buy Luxury Watches

    Leeds & Son

    Leeds & Son

    4.6(206 reviews)
    46.6 mi
    $$$$

    Every once in a while I go into Leeds & Son on El Paseo to see the elegance and glitter of pieces…read moreand be treated so nicely by the staff. I needed to have my watch band changed, a fairly simple procedure for a jeweler that has the staff present to change the band on a more complex replacement. Many others need to send out my watch to change the band and it can take one to two weeks. I was asked if I would like my jewelry, that I was wearing, polished. Yes, thank you, so I took off my earrings, my rings and my bracelet and handed it to them along with my watch and my new band that I had ordered directly from the manufacturer of my watch. I was invited to sit down and asked if I would like anything, I replied yes, thank you, I'd like a cup of coffee. I sat at the high top counter drank a delicious cup of coffee with cream and sugar and had a wonderful jewelry conversation with the sales person that made my coffee. It felt like a ladies luxurious lunch. Everything was shortly returned all very shiny. It was a delightful mid afternoon treat except for the fact that I did not buy a beautiful sapphire ring that I saw. Consider treating yourself and look at the jewels.

    An amazing experience getting my first Rolex. I brought my family in and was treated so kindly!…read moreThank you to the team and especially Adrian. She was so welcoming and helpful and got exactly what I wanted. I look forward to working with them again!

    Photos
    Leeds & Son
    Leeds & Son - Private customer lounge

    Private customer lounge

    Leeds & Son

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    Apple Promenade Temecula - mobilephones - Updated May 2026

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